Jason, was very helpful and kept me inform all the way through the process, as well a the rest of the staff.
Jason was always responsive, providing answers to our questions promptly. He was proactive in preventing problems and delays. He was very knowledgeable. We believe he made the process as easy as possible.
While I was very pleased with the Guaranteed Rate organization and the expediency of the transaction given with all the obstacles our situation (the wife and I) presented, I was even further impressed with our loan officer Mr. Jason Raymer. From the first conversation Jason made it quite clear that he would be with us through the entire process and that his overriding concern going forward would be our complete satisfaction with Guaranteed Rate as well as his performance. Jason took the time to...
Michael S. | 2/9/2017
A couple of things; first, Ty Pennington is an awesome spokesperson for GR. It was the GR commercials with Ty, that directed me to your website. The second is the awesome online experience and the ability to process everything electronically. My loan officer was excellent, and additionally, the entire staff I had the pleasure to communicate with were all extremely professional and knowledgeable. I am a veteran, a retired US Marine, 22 years of service, and GR's ability to directly access the VA...
The refinance process was quick and easy and they keep you informed all the way from start to finish.
I have refinance our home 3 times in the last 25 years and this was the most pleasant experience I have had. The customer service from Jason Raymer and his team was exceptional. I have been trying to refinance our home from a very bad mortgage to a lower rate for years. We did not qualify for HARP because we do not have a Frannie or Freddie mortgage and our home was nearly underwater. Jason's out of the box thinking helped us get a mortgage that was more suited to our needs. I told him what I...
As a first time home buyer, Jason Raymer and the team at Guaranteed Rate made my experience very positive and seamless. Jason guided me each step of the way and explained everything in great detail to ease my mind. He also gave me sound advice along the way and was easily accessible every time I called. I am very pleased with my experience and would recommend Jason in a heart beat. He also got me an incredible rate!! I would definitely use Guaranteed Rate again. 5 stars!
My husband and I were first-time home buyers and we were nervous about finding the right lender. GR was one of the first companies to reach out to us after I completed a preliminary search with Lending Tree. Jason Raymer made the process seem less intimidating from the very first phone call. The application and underwriting processes were quick and easy. The team that worked on our loan was efficient and professional. When we were closing on our home, everyone at the signing was impressed with...
The whole process was such a positive experience and I would recommend them to anyone. Each contact person went above and beyond in my opinion from start to finish. They all connected on a very personal level and I never felt stressed about anything. A great big Thank You to: Jason Raymer, Margie Smith, Michelle McDow, Khoi Vo, and U. Vales.
Jason and Amber and the whole team went above and beyond to meet my timeline.
Prompt response. Very easy to work with. Smooth transaction. Highly recommended! A +++++
Our Mortgage Specialist Jason Raymer guided me every step of the way. He was able to communicate the pros and cons of each decision and elaborate on the answers so that I could make an educated choice. The team made sure I was 100% informed and understood the entire process. Jason made it a group effort. I never felt left out of the loop or feel like just a number. His knowledge of the loan process was very reassuring. I highly recommend Jason and his team. And if needed, I'd be willing to...
I was blessed to have Jason Raymer as my loan officer for the refinance of my home. This is the first time I have gone through this process and Jason was there with me the entire journey. He was diligent to check in with me just to see if I had any questions and always made himself available when I needed him. The personal service that I received from Jason was far beyond what I could have asked for. If you are looking for mortgage options, definitely give him a call. Just like I am, you will...
I really appreciated Jason Raymer and Kim Thatch. It really felt like both were working so hard to make sure my loan was funded and that we closed on time. Jason was available whenever I had questions and my real estate agent was very impressed with how responsive Jason was. I know that they have other clients but it felt like I was the only one. We love our house! Thank you!
Jason Raymer was incredibly helpful. Jason is a very knowledgeable Loan Officer! More than that, he is very personable and made me feel as if I was his only customer. His attention to detail and commitment to customer service is remarkable! I'm retired from the US Air Force and a business manager for a large helicopter manufacturer, I have rarely came across anyone so committed to his customer. I hope Guaranteed Rate recognizes the value of such an employee and rewards him accordingly.