This is the second time we worked with JD and Guaranteed Rate after initially being referred by a friend and then refinancing our condo with them last year. Guaranteed Rate has a great reputation and we found that having a pre-approval letter from Guaranteed Rate strengthened our offer. The purchase of our home couldn't have gone any smoother. Our closing was completed in about an hour and everyone around the table marveled at how well it went. JD and his team are accessible and easy to work...
Mike B. 05/03/2016
Everything about the process was fantastic. I obtained a mortgage in 2011 from Bank of America and it was nowhere near this simple. I loved the online interface, where you could easily upload documents and see the checklist of what else was needed. So user friendly...I will definitely use Guaranteed Rate in the future when I'm looking to buy a home.
Kristin H - Battle Creek, MI | Feb. 2016
Jonathan was great!!!
Angela L. - Arlington Heights, IL | March 2015
JD and his team impressed me with how quickly they got everything done. Smooth, professional, fast. Couldn't ask for more!
C. Nelson - Palatine, IL | Nov. 2014
The team we worked with was amazing, they were helpful and everything went smoothly. The customer service was great and the fact the team made us feel very appreciated. They also were enthused about the whole thing as well. It made it very special for us. The best customer service I think I have ever received. A very easy process, who would have thought buying a house was the easiest thing I would ever do.
Alexander K. -- Sterling Heights, MI 3/3/2014
"Had a great experience with JD Cortese and his staff. I would recommend!"
Mark M. -- Bloomington, IL. -- 11/2013
“We were referred to JD Cortese and his team (Reilly OToole, Douglas Gool, and Mary Jordan). They were phenomenal to deal with and really helped secure an aggressive rate! We were insured everything was in order in time for our closing, and did it the whole time with a smile! I recommend JD and Guaranteed rate without hesitation!”
Nick L. -- Chicago, IL -- 03/2013
I just wanted to write you and let you know how great it was working with you. You and your entire staff are awesome! I've never had an experience with a lender that was so good, or easy to work with. Throughout the process, everyone was extremely reliable, professional, and informative. I had no idea the mortgage process could be so painless.
If I know anyone in the market for a loan, I will be sure to send them your way.
Anthony M. -- 03/2013
Great experience all around! I highly recommend JD Cortese and his team because they rock!
Sara B. -- Chicago, IL -- 02/2013
JD was extremely helpful and treated our home loan with huge urgency and kept in contact at all times. The whole experience was wonderful and stress free!
Michael G. -- Norridge, IL -- 01/2013
My experience with your company was great. Very efficient & quick (just how I like to do things). JD is sharp as a tack. So are all of his assistants. I was originally referred by a friend. This is my 2nd refi through you. I have already recommended you to others. Yes, I would definitely come back and do business. Good overall experience.
Margaret M. Chicago,IL 3/2012
I thought everything went very well. As JD and his team will tell you, we had a unique situation with our mortgage, with funds flowing from multiple sources in addition to the fund provided by the loan. JD and the team did a nice job of getting their arms around the situation and coordinating the closing for a seamless transaction.
George L. - Winnetka, IL 2/2012
I felt like the Guaranteed Rate team was always on top of the ball and that there was always somebody available to answer my questions.
Max H. - Chicago, IL 8/2011
Once again, JD and his team shepherded my wife and me through the process expertly. Because our situation was far from cookie-cutter, it took some ingenuity to get a loan package that fit our needs. The rate JD found for us was surprisingly low. Preliminary approval was quick. Closing was delayed for reasons beyond our control. But JD made sure that we didn't lose our rate-lock, even though prevailing rates were rising. I couldn't ask for better service throughout.
Jason, Chicago, IL 60625
I had a great experience with Guaranteed Rate. Everyone responded promptly to my questions and concerns, explained everything thoroughly, and obtained exactly the product I asked for.
Elizabeth, Winnetka, IL 60093
My representatives (Kirk and JD) were helpful, polite and prompt. I felt like I could trust them and they were an honest business.
Jennifer, Chicago, IL 60605
Everything was great. JD, Kirk and their staff did an excellent job pulling my loan together in record time! I really appreciate their hard work. They seemed to be dedicated to my loan and situation for several days since I was so rushed to get the house purchased. THANK YOU!!
William, Naperville, IL 60540