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Jeff Moyer

Mortgage Specialist
173 Technology Drive, Suite #201 and 202, Irvine, CA 92618
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NMLS: 952750
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I've had several mortgages and done a few refinances over the last 25 years and this was the best experience I've ever had with a lender. Information exchanges were quick and professional and all my questions were answered with patience and thoroughness. I can't say enough good things about my loan officer Jeff Moyer. He brought a very personal touch to the customer experience and at the end of the process I felt like I had made a life-long friend. Jeff cares for his clients beyond just...

Stephen N. - Bedford, TX | NOV 2016

Everyone I dealt with was very professional and courteous. That made the whole process easier to deal with.

Joseph W. - Santa Ana, CA | NOV 2016

This is my second refinance with Guaranteed Rate, and Jeff Moyer was able get my loan closed within 30 days of when I contacted him.

Jerry P. - Olympia Fields, IL | OCT 2016

My sole reason for choosing Guaranteed Rate was due to my loan officer, Mr. Jeff Moyer. Had it not been for his extensive follow-up, professionalism and kind manner, I may have gone somewhere else. Mr. Moyer is a true gentlemen, it's individuals like him that make your organization great!

Henry F. | October 2016

I would like to greatly thank Jeff Moyer, Amber Thorton, and the entire Guaranteed Rate team. That were all involved in making my dream of owning my home a success. You all are put through so much that us as borrowers never get to see so thank you for your dedication and all you do. I highly recommend Guaranteed Rate to anyone looking to purchase a home. Guaranteed Rate has made dreams come true. Thank you again!

Alex W. - Stockbridge, GA | AUG 2016

Jeff Moyer took the time to understand our needs, and worked very hard to ensure our needs were met. He was very professional, but personable as well. I felt like he really cared about our situation. He put himself "in our shoes." buying a home is not the easiest thing theses days, but the loan process was the least painless component because of Jeff. Guaranteed Rate is lucky to have Jeff Moyer as one of their loan officers. I would certainly recommend doing business with him to any of my...

Peggy H. - Sandia, TX | JUN 2016

The flexibility and ability to sign contracts at home was a plus. I enjoyed the friendly demeanor of my loan agent.

Douglass H. - Gahanna, OH | NOV 2015

The experience was efficient and fast!

Jerry P. - Olympia Fields, IL | NOV 2015

My experience was extremely pleasant and Jeff Moyer had a big impact on that.

Alan C. - Menomonee Falls, WI | APR 2016

About Jeff

My undergrad degree is in Finance and my graduate degree is in Educational Administration. I have been in Finance over 20 years and spent 10 years in Education, teaching pre-algebra and algebra I. Both my parents and in-laws had their own businesses so I have always been drawn to Business / Sales.

I would tell first-time buyers to do their due diligence when considering purchasing as it usually is the largest financial purchase one makes in their life. Ask a lot of questions to those involved in the process; including all mortgage professionals, real estate agents, property inspectors, knowledgeable friends / family, etc… An educated, informed buyer generally will make a well-considered decision.

I enjoy music a lot and have played guitar at several open mikes with a desire for more as I can find the time and venues. I also, enjoy playing basketball, golf, tennis and still want to learn to surf.

Jeff interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
My goal is to actively listen to them, ask lots of questions concerning what they want to accomplish and present them with options to meet their objectives. I want to educate them about the process, address their questions and set the right expectations for them. My hope is to help them, their family and friends for a lifetime not just for one particular loan.
How has the mortgage industry changed since you started, and what would you expect in the future?
It has become so much more convenient recently with the advent of technology. Now a borrower can apply online 24/7 from anywhere, submit loan documents electronically and even check on the status on their loan online. We have so much good information available for consumers on our website to help them get some understanding about today's loan process prior to visiting with a mortgage specialist. We have even moved into embracing phone app technology for those who prefer the versatility of doing mortgages with their cell phones, which have really become handheld mini-computers. All the innovations allow for much better and quicker communication between borrowers and lenders. The future is very bright for all of us because we have access to each other and information at our fingertips 24/7.
What can borrowers do to insure a smooth mortgage underwriting process?
It is important that they respond to their processors' request in a timely manner. The processors work with all parties to complete the loan and if one item is missing or incomplete -- they can not move the file forward to closing. The processors communicate the underwriters' needs or concerns to the borrowers as the underwriters do not work with the borrowers directly.
What provides you with the most satisfaction in your job as a Loan Officer?
When a borrower thanks me for assisting them through the process. It makes sense of what I am doing during the week when borrowers have their new home or are now able to save money because of our working together to accomplish their objectives.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am trying to stay healthy and active a lot. I got rid of my desk chair and have been standing at work for the last year or so. I feel more energized throughout the day and don't have the lower backache anymore from sitting so much.

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