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Jeff Norton

VP of Mortgage Lending
177 Defense Highway, Suite 5, Annapolis, MD 21401
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NMLS: 114115
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About Jeff

I have joined “Guaranteed Rate,” a leader in the mortgage industry as VP of Mortgage Lending. I’m bringing over 15+ Years of Professional Mortgage knowledge that will aid in the growth and expansion of our purchase and retail branch divisions. As the industry continues to change and the mortgage brokering quickly becomes a thing of the past, Guaranteed Rate provides a platform to ensure my partners are successful.

I am certified in “Ethical Decision Making for Mortgage Bankers” and have years of experience in handling FHA/VA/Reverse/Construction and conventional loan operations. Guaranteed Rate is an approved lender with Ginnie Mae, Fannie Mae, Freddie Mac, FHA, VA and other Alternative Lenders. I can match my clients with the best Mortgage Loan available saving my clients a substantial amount of money. My clients trust that I will help them preserve their biggest asset, my home.

My responsibility as VP of Mortgage Lending is to determine a customer’s financial goals and ability to repay. With this, we can execute a plan that allows borrowers to accomplish their goals.

The experience of Guaranteed Rate’s loan originators, processors and underwriting staff allows me to build a business known for integrity, respect and responsibility. It is more than just getting the job done. I talk, I listen and then I go to work.

Our trained professionals at Guaranteed Rate will assist me in matching your unique needs with a loan that fits your lifestyle. I am professional and proactive, ready to provide our customers and referral partners with world-class service and lending solutions that fit today’s market. Our company and its ownership consist of former top originators that believe in an entrepreneurial mortgage banking structure, largely unseen in today’s industry.

What you can expect from me:

1. Will keep my realtor partner updated with the ever-changing mortgage products

2. Clean file submission: This helps my agents with confidence that I will bring your file to closing on schedule.

3. Friday Updates: I will contact all parties involved in your transaction to update the progress of the loan. This helps everyone avoid any last minute "fire drills." I hear from so many of my realtor friends on how frustrating it is if they could have only been made aware of potential problems ahead of time. There are no secrets with doing business with me. 100% complete transparency is my business commitment to you.

4. Communication and Availability: I will answer my cell phone on weekends and schedule open-house appointments to conduct on-site pre-approvals.

5. Integrity: This is paramount to me and my commitment is to give clients absolute attention to making their financial information protected with confidence and deliver my products with integrity.

6. Customer Experience: From the onset I meet with each client face to face so that they are able to have a trust level and comfort level. I walk everyone through the process and allow the customer to feel that their needs are first. This allows for a more comfortable experience and not just a "transaction."


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