The loan process was very quick and easy from start to finish. All the personnel were very prompt, courteous, polite, and knowledgeable. The officers responded and or contacted me very quickly when anything was required from me, and in providing me with any account updates as well. They moved the loan through each department extremely quick, and stayed in constant communication within each department in the approval process as well as me. I would both use and highly recommend their services in...
Luis R. | July 2018
Jennifer Martinez and team made my home purchase extremely easy. I would certainly refer anyone to them in the future.
Josh S. | July 2018
Jennifer and her team were great to work with! They made the entire process very easy and were there for us the entire time when we had any questions or issues. I will be using Guaranteed Rate again and will gladly recommend them to friends and family looking for a home loan! Great company, great people, very happy with my entire experience!
Alex B. | May 2018
The process was simple and fast. Every single person I encountered was pleasant and knowledgeable. I am recommending this company to everyone. Thank you for such wonderful service. You are awesome!
Jennifer L. | July 2018
I had an absolutely great experience getting a mortgage with Guaranteed Rate! Everyone I worked with was friendly, helpful and prompt. They made the whole process easy!
Patricia T. | June 2018
Very professional and organized
Joshua O. | June 2018
Easy and quick process. Was approved and closed in less than 3 weeks.
Karen C. | June 2018
The team did an awesome job. I was able to close in 14 days. Would highly recommend Jennifer and her team.
Eric C. | June 2018
More than just a loan service, Jennifer and her team helped me with all sorts of questions and provided beyond what I ever expected from a loan company!
Stephanie R. | June 2018
Jennifer and her team were exceptional!!! A home purchase can be a very stressful time with all of the required documents, her team made it super easy.
Justin L. - June | 2018
In April of 2018, I unexpectedly stumbled upon my "forever home" and after a night of fervent prayer, I decided to make an offer. The ONLY person I thought of to help me with my loan process was Jennifer Martinez with Guaranteed Rate. Jennifer is a master of her craft. Her loan process is hassle and worry free. She communicates each step of the process with her clients to circumvent any surprises or setbacks. She treats her clients like family and responds to all texts, calls and/or emails...
Tiffany A. | MAY 2018
Jennifer Martinez and her team. That says it all. Most efficient people I have ever worked with!
Thomas M. | October 2017
Everyone was very helpful and readily available. They answered our many questions - big and small. The entire team was always one step ahead of the process, which made it easier for us since we were relocating from out of state. We highly recommend Jennifer, Scott and Taylor at Guaranteed Rate!
Edward P. | September 2017
Jennifer and her team were great! Very communicative and quick to get the ball rolling!
Kyle M. | September 2017
I am so happy that I used Guaranteed Rate. The process was easier than I expected it to be as a first time home buyer! Thank you to Jennifer Martinez and her team! I appreciate everything!
Candace R. | September 2017
Jennifer Martinez was very friendly and knowledgeable and got everything done quickly and on-time. She answered any questions or concerns I had. She made it easier to get a home loan than I thought it would be.
Kevin B. | July 2017
The level of professionalism and customer service experience exceeded my expectations! Jennifer Martinez and team made the process smooth and seamless. Closing in 28 days was most impressive!
Julie H. | July 2017
I have owned several properties over the years and have had to go through the loan approval process multiple times. This was the smoothest, most trouble-free experience I have had. Not one hiccup! Outstanding team!
Maria C. | July 2017
Thanks so much! Made this experience sooth and easier than I expected!! The whole team was really great!
Tamatha C. | July 2017
Guaranteed Rate was highly recommended by our realtor, and we are very much satisfied with the results. Jennifer Martinez and the entire crew were a delight to work with during the entire process. Thank you, Guaranteed Rate.
Hugh S. | July 2017
Jen Martinez was great. She was available anytime I had questions, and she is the sole reason I would recommend or use Guaranteed Rate again!
Thomas R. | October 2016
Jennifer and her crew did an awesome job on my loan. Extremely smooth, professional, and complete. Would refer to anybody I know looking for a loan.
Ted H. | November 2016
Jennifer Martinez and her team were amazing through every step of the process, providing fast turn around times and quick responses to our questions.
Arman T. | February 2017
Jennifer Martinez and her team were AMAZING!!! They made me feel like I was their only customer and their top priority during the whole process. I would recommend them to anyone looking to purchase a home!
LaTranette M. | March 2017
The loan officer and her entire team were very helpful and efficient. The process was very smooth and went quickly. I was thrilled with the time frame, and that I was able to close sooner than expected. Overall great experience.
Dawn S. | March 2017
Jennifer and her team always stayed in touch with me and answered all of my questions quickly and professionally.
Stephanie O. | March 2017
The loan process was very smooth throughout. I had no problems and am very happy with my overall experience, especially being a first-time home buyer.
Sylvia D. | April 2017
Jennifer and her team and Guaranteed Rate made the whole mortgage loan process so easy for us! We had a great experience and would highly recommend them!
Cindy K. | May 2017
Jennifer Martinez, my loan agent, was a bulldog! She attacked my loan processing with a vengeance! I highly recommend the staff at Guaranteed Rate!
Thomas R. | May 2017
Quick to answer questions, rapid response in setting up the loan, and easy online management. Great overall experience!
John R. | June 2017
The staff at Guaranteed Rate worked diligently to successfully complete my home loan from beginning to end. The team assigned to my loan answered my questions promptly and accurately and worked together to make this home buying experience both pleasant and easy for my family. Thank you!
Kelly M. | June 2017
Jennifer Martinez and her entire team were absolutely AMAZING!! They were all very knowledgeable, professional, and patient through the whole process. I would definitely recommend Guaranteed Rate to any friend or family member. You don't come across a lot of good experiences with companies in life, but this experience is one I will remember forever!!!! Thank You Jennifer Martinez and your team for making our dream come true, and for just being who you are. You are all very much appreciated. I...
Tracie U. | June 2017
The whole process was effortless from start-to-finish. They made it easy to understand. If I ever need to refinance or buy again, I will totally come back.
Roxanne G. | June 2017