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Jim Campbell

Vice President of Mortgage Lending
7808 W. College Dr, Ste 2NE-SE, Palos Heights, IL 60463
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NMLS: 223675
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TestimonialsCustomer testimonials Read more

Jim Campbell and his team were very responsive and met all expectations.

Julia D. - Chicago, IL | APR 2016

The service I received from Jim Campbell was outstanding! For a first time home buyer this can be a very intimidating process but I had a great experience using Guaranteed Rate.

Kimberly K. – Woodridge, IL | May. 2015

Jim was friendly and very knowledgeable on all the VA process. He and his team made the process very simple and easy for us, they did an outstanding job!

Michael K. – North Riverside, IL | Jan. 2015

Jim Campbell and his team were always available to answer my questions! He's a great loan officer and I will recommend him to my family and friends!

Teresa E. – Countryside, IL | Jan. 2015

Great job by Jim and the team, he really does make it easy to do business with Guaranteed Rate and the companies they work with, I appreciate it!

Jim B. - Naperville, IL | Dec. 2014

Jim was very professional and helpful always prompt replies one of reasons went with you!

Julie S. -- Libertyville, IL. 9/26/2014

Jim Campbell was amazing! He kept us informed & was a head of the balk game! Very, very professional!

Raymond Q. -- Naperville, IL. 9/16/2014

Thank you so much for all your hard work on a very unusual buyer.  I know you really kept this loan process front and center, and your communication with all of us was outstanding, and far and above anyone else I have worked with!  I really appreciate what you did, and I know it was difficult.  As you can see they are awesome people, and they happen to have a different calling in life which led to unique questions.

Carol V.-- Naperville, IL 9/17/2014

Jim went the extra mile to help me! I'm already recommending a friend to him!

Michael G. -- Montgomery, IL 8/25/2014

“Jim Campbell went the extra mile to help me. I had a rough situation due to a short sale and loss of job due to the economy. Jim made the whole thing a breeze! I'm already recommending a friend to him!”

Michael G. – Sandwich, IL – 8/2014

Jim was excellent throughout the entire process!

Jacqueline N. -- Harwood Heights, IL 6/30/2014

Jim Campbell, my loan officer, was very professional from the start and followed up with me every step of the way to an easy closing. Jim made himself accessible 24/7, which by the way, was very helpful through the process.  I can't say enough about how well Jim performed.

Joseph T. -- Mundelein, IL 2/27/2014

Jim is always very proactive in finding the best rates and knowing what we were looking for. His response time was excellent and is always very professional!

Couple in Naperville, IL

Jim is always looking out for our best interests. He was very helpful by ensuring that all paperwork and payoffs were processed properly!

Jason D.

I was able to get financing in a short period of time, and Jim was very helpful in explaining everything!

Doug G.

Jim was great. Quick and efficient. Also patient with our toddler! Jim was available when we had questions, phone or email!

Couple in Oswego, IL

Great advice and steps taken for first time buyers like myself. Jim made me feel comfortable and helped me understand how the housing process works as a whole.

Jason D.

Jim provided excellent customer service. He gave helpful advice, provided us multiple options and was knowledgeable on all the pitfalls of buying a bank property. This was the best customer service I've experienced in a long time! Jim, thanks you again for all your help!

Couple in Naperville, IL

Jim gives a clear explanation of all paper work, is always on time, very ethical, and provides great overall service!

Paul G.

Jim's follow through on details has kept deals together and made the loan process seamless!

John M.

Jim was in touch with us for almost 8-10 months before we even identified our single family home. He advised us during the process. He was very helpful in advising us and not just selling a loan/mortgage.

Couple in St. Charles, IL

Jim is a true professional and very knowledgeable! At times I was very demanding but Jim remained professional and was patient with me. I will recommend Jim in the future whenever possible!

Carol H.

Jim was very patient and very helpful. He has excellent communication and response.

Andre Z.

Thanks for always going the extra mile for me. You have been key to my success as a real estate investor!

Real Estate Investor

About Jim

Jim has 12 years of mortgage lending experience with over a 99% customer approval rating. Jim is respected in the real estate community for his expert knowledge and responsive communication. His experience covers a vast array of loan products including Conventional, Jumbo, FHA, VA, Grant Programs, Renovation Loans, and Reverse Mortgages for seniors. He prides himself on knowing underwriting guidelines better than most underwriters. So a Pre-Approval from Jim is one you can trust!

Whether you're a first time buyer or seasoned real estate investor, Jim will take as much time as needed to ensure you're comfortable and prepared for a smooth transaction. He believes in providing clear guidance on everyone's responsibilities and working together to close on time with No Surprises.

Prior to originating mortgages, Jim had a successful career as an engineering project manager, and also was a licensed insurance and mutual fund agent. Jim graduated from Northwestern University with Honors. He leads with an organized approach and a passion for continually improving the customer experience. Outside of work, Jim enjoys cooking for friends, exploring music, and being a husband, father, and grandparent.

Jim interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
I take a consultative approach to guide you through your options. I first listen carefully to your wants and needs to so I understand your goals. I'll ask about income, employment, assets, and credit history so I can determine which programs are eligible. Then we can look at the different loan options available so you can decide which best fits your needs. For example, many people want to know if it's smart to make a larger down payment, or if they should pay off debt. I also utilize advanced tools to evaluate the financial benefits of multiple options over the time you plan to be in the home. My goal is to find the lowest cost loan structure that fits your needs.
How has the mortgage industry changed since you started, and what would you expect in the future?
There are more regulations and documentation required compared to a decade ago, but improvements in technology have helped save time for everyone. With Guaranteed Rate's Digital Mortgage, borrowers can now submit all of this documentation online as well as choose their own loan type and rate, get their free credit scores from all 3 credit bureaus, and get a real online pre-approval. The whole process takes about 30 minutes. Overall, the new regulations are a good thing because they align with our goal of a transparent loan process and originating quality loans that are in the customer's best interest. As for the future, one thing for sure is the industry will continue to change, and our ability to quickly adapt with a focus on the customer is what sets us apart. Guaranteed Rate continues to invest heavily in technology to deliver low rates and a fast, simple mortgage process.
What can borrowers do to insure a smooth mortgage underwriting process?
Be upfront and forthcoming when providing your application information. The more I know the better I can help you. The time to address potential issues is upfront before you spend time and money on contracts, inspections, and appraisals. Provide all documentation requested as quickly as possible, and ask questions if you donýt understand something.
What provides you with the most satisfaction in your job as a Loan Officer?
I love being part of helping people create a better life for their family, whether it be buying their first home, investing in real estate, or saving thousands through a refinance. Each mortgage is like a puzzle, and I enjoy applying my knowledge, experience, and creativity to find the right loan structure that will get approved and is in my clients' best interest. A successful closing and happy customers that refer their friends let me know Iým doing a good job.
Tell us something that makes you unique or something wacky, yet interesting about you?
I went back to school full time when I was 32 and earned a degree in Learning and Organization Change from Northwestern University. I graduated number one in my class, and my two children watched me graduate.

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