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Jim Moore

Vice President of Mortgage Lending
1450 Raleigh Rd, Ste 208, Chapel Hill, NC 27517
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NMLS: 734016
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TestimonialsCustomer testimonials Read more

Jim Moore and his staff went above and beyond with our transaction. They provided the best service I've ever had. They will follow up, keep on top of everything, remind you anything you may need to do and they will spend all the time you need with questions, concerns or anything else, plus they are fully online capable which means that there's no paper flying around with your personal information. This was the best experience with a mortgage company ever. Period.

Alejandro F.

My loan specialist, Jim Moore, was very helpful, very patient, and worked very hard to make this happen for us. He was over the top!

Nathan C.

Jim Moore is very reliable and up front with his information. He does an outstanding job, will definitely recommend him to others.

Donald and Jandy S.

The loan process could not have been easier. They guided me through everything and went extremely smoothly. I will definitely use Guaranteed Rate again next time.

Mark D.

Jim Moore and his team are a seamless operation! Very responsive and always willing to help throughout the entire loan process. Would recommend this group to anyone in need of a home loan!

Justin S.

Jim Moore was very knowledgeable about all of the loan programs and worked hard to make sure our loan closed on time.

David A.

Jim and his team were very easy to work with. The whole process was very clear and easy to understand. The website/software was very user-friendly. I would definitely recommend Guaranteed Rate to others that are looking for a new mortgage or refinance!

Derek W.

Jim is extremely knowledgeable, detailed and diligent. He was helpful and responsive throughout the entire process. I will send anyone I know to him. Heather was also very helpful and professional.

Sara B.

Jim and the Guaranteed Rate team were awesome to deal with, very responsive, everything was straight forward and easy to understand. Jim went above and beyond the call of duty when my application for a loan did not work out with another lender. After dealing with another lender first and then Jim's team, Guaranteed Rate is leaps and bounds ahead of the others. I would recommend/encourage anyone I know to use Guaranteed Rate when looking for a mortgage. I will definitely be back should I need...

Michael G.

Jim Moore went out of his way, very often in fact, to make it easy for us to understand and move through the process. He was always friendly, thorough, and professional.

Warren T.- Cary,NC | MAY 2016

Jim listened to my circumstances and help finding the best mortgage solution. He was creative and offered several valuable options and scenarios. He earned [my] trust though his deep industry knowledge and experience that he shared openly. I will recommend him without reservations.

Ralf A. – Apex, NC | Apr. 2015

Jim was very knowledgeable and provided all the insight we needed to make this a smooth and very successful process.

Salvador J. – Raleigh, NC | Apr. 2015

About Jim

BS Business, BA Economics 12 years experience in mortgages. USDA, FHA, VA, Conforming, Jumbo, 1st time buyers, Investors, Relocation, Divorcing, Tax Credits, 100% Financing Previously a Global account manager for a high tech company, working with corporate executives, I bring a strategic approach to providing your mortgage. At Guaranteed Rate I can offer the low, low rates you brag about at the water cooler, but often there are other options to consider, and it may provide you with a more suitable loan. Loans that may have a better cash flow, a better return on your investment, or lower initial outlays of cash, that are better for your particular home ownership strategies. There are many options to consider, and I am happy to explore them with you! 1st time buyer? I have 3 children of that age, and will help explore the strategies that will best suit your needs as well. 1st time buyer specialist, Utilizing IRS tax credits for 1st time buyers to receive up to 30% of the interest paid annually back to you for the life of the loan as a tax credit! Jumbo? No problem. Investors with multiple properties? No problem. Self / Employed? No problem. In a world of high tech, texting, tweeting and email and online, I provide a personal level of service rarely found now. Yes, I have the tech, and we will use it where appropriate, but I am personally available to assist you via phone, or face to face. Let me know how I can help you!

Jim interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
First I listen to what is most important to my client, and then use my vast tool box of loan products available at Guaranteed Rate, to select the best loan, the correct investor, the best rates, and if needed, the best mortgage insurance to fit their specific needs. I walk the client through the available options, the pros and cons of each option, and ultimately end up with the product, rate, terms that they select, being fully informed.
What advice would you give new or first time home buyers?
Call me! There are amazing tax credit programs, around since 1984, that many people in the industry don't realize exist. I can qualify you for them, and potentially save you up to $20,000 in the first 10 years of owning the home!
Are you active in any local associations or community groups, and at what level? What goals and/or success have you helped these groups achieve?
Sponsor Holly Springs Rotary annually for their "Operation Coming Home" and Young Life "Western Wake". Active member of Crosspointe Church of Cary, and supporting thewhyproject.net
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Family time, Mountain and Road bike, Kayak, run and ride my Harley.

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