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Joe Burke

Vice President of Mortgage Lending
3940 North Ravenswood, Chicago, IL 60613
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NMLS: 251383
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Hey checkout what Shannon said about Joe great services! “This was the best experience from start to finish! Joe Burke and his team (Chanel Sledge and Nelly Rivera) were excellent and so efficient which made the process so smooth. Joe answered questions via email and cell !Joe is extremely knowledgeable with all financing options and explained everything and gave us options. Because they were so efficient, we were able to close 2 weeks earlier which was great. Thank you so much Joe and your...

Shannon O. -- Chicago, IL -- 12/2012

Joe is a great guy and has always done a fantastic job for us.

Susan H. - Chicago, IL 12/2011

Everything wentvery smoothly. I met with my lender well in advance of needing a loan to understand my options, so by the time I put an offer in on a condo, my lender had most of the information needed to help fill out my loan application. Within a couple days, the application was complete and I was well underway.

Therse S. - Chicago, IL 8/2011

Hey check out how impressed Charles was with Joe Services! “Joe Burke and his team are excellent and I have already recommended his services to others! Joe always provides excellent follow ups along with extreme clarity!!! Coming from a repeated client Joe always delivers great services!!”

Kristen F. -- Chicago, IL -- 12/2012

Hey check out the amazing review from Daniel about Joe! “Joe and his team were amazing to work with, answering all questions efficiently from start to closing. We even received a congratulatory call from Joe as we were driving to our new home. We cannot say enough great things about Guaranteed Rate. We only wished Guaranteed Rate was used for all our real estate needs in the past. Purchasing a home is a huge decision creating many questions. Joe was super knowledgeable on the market,...

Daniel O. -- Chicago, IL -- 02/2013

Hey, check out this amazing review from Jessica about Joe! “I couldn't have asked for a better experience as a first time home buyer. Joe Burke and his team were professional, responsive and realistic about the challenges that were presented during our process. I closed in a timely manner with no problems. Thanks for everything, Joe!”

Jessi L. – Chicago, IL – 6/2013

“I worked with Joe Burke and his team and I was completely satisfied. From the beginning, Joe made me feel like I was his top priority, answered all of my questions and calmed my nerves about the whole process. He was an absolute pleasure to work with and I was highly impressed. He even called me the day of my closing to congratulate me and ask if I was going to celebrate! It made me feel like this wasn't just a job to him and that he actually cares. I now know why my agent highly recommended...

Jaime Z. – Chicago, IL – 7/2013

“ Joe did a great job, the process was smooth with no hiccups along the way and I was given a great rate with low costs. Amazing job!”

Samir N. -- Elgin, IL -- 5/2013

"Joe was always personable and professional, and willing to answer our questions thoroughly and promptly. We were very impressed with the amount of information and numbers that Joe provided early in the process. This level of transparency made us feel more confident about Guaranteed Rate, and it made the rest of the process smoother because we knew what to expect and what the numbers should be. I was impressed with the level of customer service and professionalism that we received, and I would...

Allison W. -- Ann Arbor,MI-- 6/ 2013

"I love working with Joe and his staff because they are knowledgeable and always extremely helpful! The application packet was a little confusing and the list of materials needed was hard to tell if I received everything and provided everything asked for so it was wonderful to have Joe and the team to walk me through. Great service, great rates, and Joe does a great job of explaining the process to inexperienced buyers. I have and will continue to refer others to him."

Kristen F. -- Chicago, IL. -- 9/ 2013

Joe was unbelievable. He cut down a lot of the stress that comes along with buying a home. He was also extremely knowledgeable. The entire process was fantastic!

Eileen S. -- Chicago, IL 4/22/2014

Joe Burke was very helpful and easy to work with. I felt like he was looking out for our best interests. He provided us with a lot of useful financial information and helped us determine a budget we were comfortable with.Overall everything went smoothly.

Jonathan T. -- Chicago, IL 5/21/2014

Joe Burke was great! He was very thorough and took time to explain everything to me and answer all of my questions. I felt very comfortable throughout the process thanks to him!

Michael N. -- Elmhurst, IL 6/5/2014

Joe and his team were prompt in their responses to my questions! They made the application process as easy as possible!

Christine H. -- Chicago, IL 7/11/2014

Joe Burke and his team are amazing! Their problem solving skills are top-notch! I will definitely use Joe Burke and his team again for all mortgage related needs!

Neill M. -- Chicago, IL 7/21/2014

Joe was very easy to work with! He made the process super easy!

James L. -- Island Lake, IL 7/25/2014

Joe Burke and his team were phenomenal and communicated with us every step of the way!

Vyacheslav K. -- Chicago, IL 7/31/2014

Joe and team do an excellent job and is very responsive and informative with the whole process. The process was quick and painless and Joe and team kept me up to date on the status of my loan and was always available to answer questions - much appreciated and a good experience overall.

Kristal K. -- 11/14/2014

The process was quick, efficient and very straightforward. Joe took the time to answer all of our questions and address all of our concerns. His explanations were great and helped us feel comfortable through the process. Docusigning of the application and Transfersafe for submission of information was very easy to use and saved a lot of time!

Nicolas B. - Chicago, IL | Dec. 2014

This is the second time I've worked with Joe Burke, and he will be my first choice for all of my future lending needs. Joe Burke was very helpful walking me through the process and providing great guidance along the way. His team was also very helpful and responsive!

Anthony S. – Chicago, IL | Dec. 2014

Joe Burke and his team were fabulous. I will be referring friends and clients to use him as a lender.

George T. – Chicago, IL | Mar. 2015

Joe was very proactive and knowledgeable. He got our loan pushed through quickly.

Shauna M. – Chicago, IL | Apr. 2015

Joe and his team went above and beyond, were extremely responsive and made me feel very confident throughout the entire process.

Lauren C. – Oak Park, IL | Apr. 2015

Very knowledgeable and personable. Joe was very responsive providing quick feedback to any of my questions (weekday or weekend)

Matthew C. – Jackson, MI | May. 2015

Joe Burke was a great communicator, very adept in providing expectations of what to provide when and why. Broke down relatively complex financial transaction in terms easy to understand.

Patrick S. – Chicago, IL | June 2015

Joe Burke was great to work with. Always answered the phone or got back to me right away.

Adam S.– Elk Grove Village, IL | July 2015

Joe Burke and his team were great!

Kimberkey S. – CHICAGO, IL | AUG 2015

Loved Joe and his team!

Patricia G. – Michigan City, IN | SEP 2015

Joe Burke is an excellent asset for anyone financing a home. Whether it's a new purchase or a refinance, Joe guides his clients through every step of the process with the quiet confidence of a seasoned professional.

Ryan O. 12/21/2015

We couldn't have been happier with Joe and his team. They made a complex process as easy as it could be, and deserve all the credit for our smooth, timely closing.

Allison Q. - CHICAGO, IL | Dec. 2015

About Joe

I got into mortgages in 2002, at the advice of a client I was working with at the time. It was readily apparent that I enjoyed the industry immensely. Building relationships with prospective clients and referral sources was from the very beginning something I enjoyed and pursued passionately. There is nothing more enjoyable than helping someone with life's biggest financial decision, financing a home. My mission early on was to help educate first time buyers, but over the course of my career, it has become so much more than that. Now, I find myself talking to everyone from first timers, to my past clients, now buying and selling with their families, to people purchasing their empty nester home, or dream lake house. My interaction with new and past clients keeps me engaged and excited to be in this industry every day. Personally, I live in Old Irving Park with my family. We are immersed in the Community at St Ben's in Northcenter. Spend a great deal of time at the Old Town School of Folk Music. And, at every possible opportunity, vacation in Door County Wisconsin.

Joe interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
Since 2002
Who is your typical customer and what questions do they typically have?
There is no typical anymore. My typical client is any referral from a past customer.
What specific steps do you use to help your customers find the best home loan for them?
First and foremost, it's about identifying a borrowers comfort level with monthly payment and then building a box that the property fits into from a financial standpoint. If a strong foundation is laid from the get go from an education standpoint, the mortgage process itself should be fairly simple.
How long have you been in the mortgage business? What awards have you won?
I have been awarded the Top 1% Award for 2012, 2013, 2014 and 2015. I have also been in Guaranteed Rates President's Club for those same years.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
It really depends on the client and what their goals are for the property. There is no one way to finance a mortgage and you should always go through the options that best meet the needs of the individual borrower.
What advice would you give new or first time home buyers?
Do your homework, team up with great partners and be prepared. The preparation and the people you work with from Realtor, to Mortgage to Attorney, can be the difference between getting your dream home or losing it to someone else.
Tell us about a mortgage product that consumers may not be aware of?
ARM's. There is still a lot of stigma about Adjustable Rate products, but the reality is that most of the borrowers that have had Adjustable Rates over the past ten years have made out much better than their counterparts in fixed rate mortgages.
How has the mortgage industry changed since you started, and what would you expect in the future?
We are so much more efficient and transparent than we were when I first started. The ability to apply online, upload documentation to a secure system, and then to finally docusign the majority of paperwork leading up to closing has been a game changer. Just think, it was only a few years ago that we were still faxing all of our documentation, or sending in overnight packages.
What part of the home loan process do customers find most difficult and how do you help them through it?
I admit, we ask for a lot of documentation. I do see that changing over the next couple of years, but for now it does seem overwhelming to people at times. I would say documenting a paper trail of assets once under contract can be the most cumbersome part of the process. With a little coaching up front though, this can be made a lot easier.
What are the top 3 misconceptions people have about the home loan process?
1. That the pre-approval process takes weeks or months when it should only take a few minutes or a few hours. 2. That you need 20% down to obtain a home loan. 3. That we need original documentation when in fact everything can be done electronically.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
My website at Guaranteed Rate is the best resource I could recommend.
What can borrowers do to insure a smooth mortgage underwriting process?
Spend the necessary amount of time up front to get pre-approved with someone you trust.
Are you active in any local associations or community groups, and at what level? What goals and/or success have you helped these groups achieve?
I'm a member of the Northcenter Chamber of Commerce and a past board member. I also sit on the Board of the Guaranteed Rate Foundation.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Buffalo Grove and Arlington Hts, IL. I attended St Mary School in Buffalo Grove, Buffalo Grove High School. I graduated from Winona State University with a degree in History and Political Science.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping borrowers close on their home. Whether is a first time purchase, that second home with their growing families, or that lake property in Wisconsin or Michigan, it's the satisfaction that we got them into their home.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I like to vacation with my Family. I'm an awful guitar player, but a pretty good cook.

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