What people are saying... What people are saying... Back to profile
Joe Moschella was great. Really responsive.
Eduardo L. - River Edge, NJ | Apr 2022
Excellent communication and service
Simon M. - New York, NY | Apr 2022
Everything was quick and easy!
Matthew C. - Frenchtown, NJ | Mar 2022
All persons involved were very helpful and courteous
Albert V. - Newton, NJ | Feb 2022
They are amazing and make the whole process super easy and smooth
Danielle F. - Hamburg, NJ | Feb 2022
They were very efficient and simple to work with. They made the process very smooth and easy for me
Vanessa P. - Lebanon, NJ | Feb 2022
Great service, great follow up and very professional
Jacqueline W. - Branchville, NJ | Dec 2021
Easy to work with and great communication
Matthew B. - Morristown, NJ | Dec 2021
Friendly, knowledgeable staff. Extremely easy and quick process to refinance. Great rates.
Anthony P. - Branchville, NJ | Dec 2021
The entire process was smooth and every person we worked with went above and beyond in answering questions and guiding us through the process.
Heather M. - Newton, NJ | Nov 2021
I have now used Joe for my last two mortgages. I trust him and he always responds to any and all questions.
Ryan E. - Branchville, NJ | Oct 2021
They made everything easy. Every single person made the process easy and efficient.
Tammy M. - Sparta, NJ | Oct 2021
Guaranteed Rate did a great job in securing my mortgage
Rachael H. - Ringwood, NJ | Sep 2021
Really seamless process from start to finish!
Thomas V. - Bedminster, NJ | Aug 2021
Joe Moschella was great. Always available by phone, even on weekends.
Veronica M. - Stanhope, NJ | Sep 2021
Joe is fantastic. Did 3 mortgages with him
Richard D. - Belvidere, NJ | Aug 2021
Joe and the closing team were so great to work with. The process was very easy and efficient.
Robyn L. - Hackettstown, NJ | Aug 2021
Very easy process, and everyone was very responsive and helpful.
Jean M. - Hackettstown, NJ | Jul 2021
very easy to work with and very helpful through the entire process
Brian I. - Oxford, NJ | Jul 2021
The process was simple and everyone was great to work with
Caitlyn Q. - Branchville, NJ | Jun 2021
Joe and Cynthia were easy to deal with and they made a point to return my calls
Michael U. - Sea Bright, NJ | Jun 2021
From the start of our application Joe Moschella and his team have been with us every step to help guide us.
Steven C. - Hackettstown, NJ | Jun 2021
Timely, great communication every step of the way, best rates
Bryan R. - Verona, NJ | May 2021
Everyone was Extremely helpful and knowledgeable
Michael B. - Hackettstown, NJ | May 2021
Ease of the process, excellent products, and amazing people!!
Konstantinos P. - Sparta, NJ | Apr 2021
Joe Moschella and his team were very hands on and personal in their approach and communicated well throughout the process
Paul V. - West Orange, NJ | Apr 2021
Friendly and coordinated team
Lilliana K. - Great Meadows , NJ | Apr 2021
Very friendly, quick to respond, excellent mortgage rate to refinance our home
Patrick C. | Mar 2021
We would not use anyone else after two fantastic experiences with Joe Moschella and his team. They helped us with our home purchase and, most recently, with our refinance. We will recommend Joe anytime we hear of someone who is looking for a mortgage.
David G. - Hamburg, NJ | Apr 2021
Joe was wonderful to work with and answered every question I had being a first time home buyer. Everything throughout the whole process was very transparent and made me feel very comfortable.
Diana F. | Feb 2021
Joe Moschella and his team made this entire process seamless and simple. They were extremely professional and always available to work with me.
Meghan D. | Feb 2021
great team, very responsive, professional, on-time, reliable, streamlined approach, clear communicators
Brandon C. | Feb 2021
Great engagement and willingness to get these done quickly
Julie M. | Feb 2021
Excellent service. Always available to answer any questions.
Jeffrey G. | Aug 2020
Easy process, very receptive to questions and concerns
Pasquale F. | Feb 2021
Thorough and understanding
Angel P. | Aug 2020
Great service, on-time closing, no hassle, fair pricing, good rates.
Thomas V. | Jan 2021
The team was attentive, professional and a pleasure to deal with
Christopher M. | Aug 2020
Joe was always on top of things and able to answer questions very quickly.
Kenneth E. | Sep 2020
Process was seamless and easy.
Mayra R. | Dec 2020
Everyone was so friendly, informative, and expeditious. They explained every step and kept me updated on what to expect next throughout the entire process.
Dawn W. | Jan 2021
The team was always available to answer all my questions throughout the loan process.
Rosemarie P. | Aug 2020
Got a very good rate and closed in a timely manner
Sean S. | Sep 2020
Because of the attention to detail given by Mr. Moschella when explainng the process and why you are the best in the business.
Martin B. | Dec 2020
The customer support and responsiveness.
Heather L. | Jan 2021
Was helpful & got the closing done quickly
Stephen W. | Aug 2020
Great rates and customer service.
John M. | Sep 2020
Got things done quickly and efficiently
Courtney C. | Nov 2020
Very helpful...always available to speak to someone, fast response time
Meryl G. | Dec 2020
joe my case processor was always accesible and polite
Regis F. | Jan 2021
Good to work with, straightforward, honest
Amanda S. | Aug 2020
Excellent customer service. Easy to use systems
Timothy S. | Sep 2020
Overall, it was a very seamless and straightforward experience.
Alexander S. | Oct 2020
Joe was extremely responsive and had no problems answering all of my questions. Everyone on his team was educated in the process, kept us updated in where we were in the process and very professional. We have already recommended Guaranteed Rate to colleagues.
Alixandra H. | Nov 2020
Exceptional experience from start to finish
Robert T. | Dec 2020
Excellent value, great communication throughout and good technology.
Ronald H. | Jan 2021
Seamless and responsive service.
Shadrack S. | Jul 2020
Easy to work with their professional staff.
Peter D. | Jul 2020
They were straightforward, answered questions and got the job done- as advertised
John C. | Jun 2020
Very professional and friendly
Robert C. | Jun 2020
convenient after sending in all required info
Rick N. | Jun 2020
Smooth process good customer interaction
Edmund G. | Jun 2020
They are very professional and great to work/deal with
Barbara L. | May 2020
Fast and excellent service
John W. | May 2020
The work quickly and effectively to help me acquire my mortgage.
Samantha B. | May 2020
My contact, Joe Moschella, was communicative, prompt, professional and clearly dedicated to providing a positive experience.
Robert M. | Apr 2020
Joe and his team are Amazing they were a Huge help! They made the entire process painless and helped guide us since it was our first home.
Ruben F. | Apr 2020
Third time using guaranteed rate. Smooth process. My mortgage expert, Joe Moschella, was very supportive and helpful.
Aryeh K. | Apr 2020
Joe Moschella gave us incredible guidance throughout the process. He was always available if we had a question or needed advice. True VIP service!
Jessica C. | Apr 2020
Second time I financed with Joe he is great.
Stephen M. | Apr 2020
This was the second time I financed with Joe he is great!
Stephen M. | April 2020
Joe Moschella gave us incredible guidance throughout the process. He was always available if we had a question or needed advice. True VIP service!
Jessica C. | April 2020
My contact, Joe Moschella, was communicative, prompt, professional and clearly dedicated to providing a positive experience.
Robert M. | April 2020
My loan rep Joe Moschella was great.
Raymond L. | Mar 2020
Incredible communication and willingness to be super competitive with todays rates!
Oliver D. | Mar 2020
Working with Joe was great!
Emanuel O. | Feb 2020
outstanding customer service and competitive rate
Mark L. | Feb 2020
Very responsive, lots of communication and extremely friendly staff.
Kelsey K. | Feb 2020
Joe and everyone involved were very responsive and helpful.
Christopher S. | Feb 2020
Joe Moschella is extremely knowledgable and helpful. He is easy to reach and always has your best interest in mind.
Chryselle Y. | Dec 2019
Team is always very responsive and answers any questions.
Elise S. | Dec 2019
Everyone we work with was very helpful and assisted us through the process
Michael S. | Nov 2019
Everyone involved in the application, approval, underwriting, and closing processes was stellar. I would recommend Joe and his team, as well as Guaranteed Rate to anyone looking to buy or refinance a home. Should it make sense for us to refinance in the future, there is no one else I will call. Thank you for making our dream home a reality!
David G. | Nov 2019
Always available for questions.
Matthew M. | Dec 2019
Everyone involved in the application, approval, underwriting, and closing processes was stellar. I would recommend Joe and his team, as well as Guaranteed Rate to anyone looking to buy or refinance a home. Should it make sense for us to refinance in the future, there is no one else I will call. Thank you for making our dream home a reality!
David G. | Oct 2019
Everyone we work with was very helpful and assisted us through the process
Michael S. | Nov 2019
Great Communication and follow up
Scott R. | Sep 2019
Guaranteed Rate team was awesome smooth transaction. Special thanks to Joe Moschella great job will recommend you.
Miguel R. | August 2019
The team was very understanding when things got pushed back and were able to help us out; on short notice when applying for the loan as well as closing on the house! Incredible people!
Ingrid N. | Aug 2019
Joe Moschella and his team made the house buying and mortgage process so easy! Would highly recommend!
Rachel M. | Aug 2019
Guaranteed Rate is amazing! They were so helpful and were very knowledgeable with every question I had. They were in processing a loan. Joe Moschella is great at what he does and I would highly recommend more business for them! Thank you for everything you did!!!
Steven T. | July 2019
Joe, Tracey and the rest of the team members made the nervous Nellie feel at ease. Everyone was knowledgeable and kind. Rate was great. Would STRONGLY recommend GR and this team! Thank you!
Diane R. | June 2019
All the negatives I heard about this process did not occur with Guaranteed Rate and I am glad to use them again and again.
Sharif N. | May 2019
Joe M. And his staff were super helpful and had a lot of patience. I would recommend them highly! We are in the process of moving that is why it took us a little while to answer you. We apologize. Thanks once again.
Peter N. | March 2019
GR was amazing. The entire team worked for me and with a sense of urgency. They did what they said they would do and made the entire process easy. I loved the online portal. This was the easiest. Robert M. | March 2019
Robert M. | March 2019
Joe from Guaranteed Rate was amazing!! The process was so easy, and he kept me updated daily on the progress. Their easy electronic signature program made everything even simpler. Would highly recommend!!!
Kimberly B. | January 2019
We are extremely pleased with the responsiveness and attention to detail of Joe Moschella and his team in obtaining this mortgage for us.
Barry H. | December 2018
What a great experience working with GR. They made the loan process nearly effortless. We’re first time home buyers and had a lot to learn. Everyone we worked with was patient in answering all our questions and thorough in explaining all the aspects of the loan process. We worked as a team to find a budget that we were comfortable with. Everyone was incredibly responsive, answering emails promptly and being available by phone at night and on weekends to adjust to our crazy schedules. There was never pressure or judgment. All paperwork was exceptionally accurate, and they were well organized with documents and timelines. It was a wonderful experience from start to finish, I’ve already recommended GR to friends and would not think twice about using them again in the future.
Brandon C., October 2018
Joe was an exceptional person to work with. The other people that worked with us, Mark, Tiana, and Christopher, were also wonderful to work with. All of them always return calls promptly and listened to all your questions, and found answers.
Arthur T., October 2018
Joe and his team made the impossible possible. They are the best straight forward and honest. They really do work for you to get job done.
Anthony M. | September 2018
If I ever need to get another mortgage I am definitely going to call guaranteed rate and Joe Moschella the experience went very well no hassles no surprises a homerun thank you
Ian P. | July 2018
The entire team was extremely professional, friendly and helpful in the re-finance process. Responses to my questions were immediate and the details of what we needed to provide were very clear. Joe Moschella is an exceptional loan officer and his team provided quality service. I will recommend Guaranteed Rate to my friends, family and co-workers.
Kristine R. | August 2018
This was a very positive experience from start to finish. Every member of the team was helpful and courteous and professional. Because this loan involved renovation, it was more complicated but excellent teamwork made the process remarkably smooth.I will return to Joe Moschella and his team next time.
Philip C. | July 2018
Joe and his team were fantastic through the whole process. I absolutely could not have done it without them. They were extremely competent and very helpful through the whole process.
James K. | July 2018
Joe and his team were fantastic through the whole process. I absolutely could not have done it without them. They were extremely competent and very helpful through the whole process.
James K. | July 2018
Great friendly service and worked closely with my to meet my needs. Thank you Guaranteed Rates!
John B. - July | 2018
I have my mother in contact with Joe as we speak. I trust him with the rest of my family.
Peter C. | July 2018
Joe and his team were simply outstanding
Jared W. | June 2018
The best place to obtain a home loan......
Leroy T. | June 2018
The team was very helpful and professional. They made things clear and easier for me. I always feel stressed out if I don't have status updates and next steps. The team seemed very efficient, transparent and always kept me well aware. I will surely recommend the group to my colleagues and friends.
Nilanjana P. | June 2018
Joe Moschella has been my mortgage rep throughout both the sale and purchase of my homes. Without him, this process would have never came to fruition. Joe's professionalism, work ethic and bedside manner are second to none! Thanks again.
Dave M.
Great working with Joe M. He along with his team guided us through the mortgage process and was able to get us an unbeatable rate.
Satish P.
Joe Moschella was very easy to work with and made the application process painless. He was helpful and pleasant and kept me well-informed through the various stages of my application. He was always easy to contact with any questions I had. I will recommend him and Guaranteed Rate to any friends or family members needing a mortgage.
Catherine G.
Joe Moschella was amazing to work with - he always responded extremely quickly and thoroughly. Daniel Bruton was also easy to work with - he was always clear in the descriptions of paperwork he needed and things I needed to complete. I am very satisfied with how smoothly the process was.
Loren O.
Guaranteed Rate is the best ever!!!! My experience with the staff there is unbelievable from Joe M., Gina , Elizabeth, OMG very professional, respectable with a quick response on every call or email. All I have to say is Guaranteed Rate is the way to go folks . GUARANTEED RATE IS NUMBER ONE!!!! THANK YOU JOE MOSCHELLA!
Lyndon L.
Buying a house is not an easy task, or so I was told.... Until I reached out to Guaranteed rate and spoke with Joe. Joe answered clearly all of my questions and concerns and took a lot of his time to educate me on what he thought was the best program for me and my family. I really meant every time I said to Joe Moschella that he was "The best", no matter at what time I reached out he was always there for me. I still cannot believe I have my home today and it all started with that initial phone call to Guaranteed rate. There is no doubt I will always give my highest recommendations of his service to anyone I come across looking to buy a house and I am sure they will be equally impressed as I was!
Samira M.
We were extremely pleased with the loan process from our initial consultation with Joe Moschella thru closing. The whole process was stress free and knowing Joe was taking care of everything gave us one less thing to worry about.
Darren F.
We worked with Joe Moschella, Brittany and Gina--they were amazing! They kept us aware and involved in every step of the way! There was always someone to answer our phone calls, return our emails (even on Sundays, and late nights!) and they made sure we were comfortable with every step we took and every piece of paperwork we filled out! They were truly the difference between us closing on time and not! I know that if we had used another company we would still be waiting to close! The team was amazing and we will definitely be sending them some referrals! Thank you for helping us get our dream home!
Brittany M.
I've refinanced several times with Joe Moschella. He is the reason I came to Guaranteed Rate. I also liked the electronic document signing.
Ryan G.
Joe Moschella and his team were fantastic from the initial application right up to closing. There were no surprises, the whole process was stress free.
John K.
Joe and Jackie were great to work with, very attentive! They made my closing experience a great one. Thank you!!!!
Gabriel C.
Joe Moschella and his team were awesome. They closed our loan in approximately 3 weeks. Always available, always helpful! Would definitely recommend this team!
Debra A.
Joe Moschella and his staff were wonderful to work with. The website they provided us was easy to understand and we were able to scan and download the required information needed. It was a quick process and we are thrilled to have scheduled some home improvements!
Kathleen B.
From beginning to end, which was quicker than I could imagine, I was guided through by skilled, friendly professionals. It was simply a joy and I have already referred Guaranteed Rate to friends in need and will continue to.
Joseph O.
This was my fist home and I have been on edge from the very beginning. Joe Moeschella and his team always dealt with me with patience and professionalism. They made me feel as though my anxiety was normal and kept me informed through every step of this process. Thank you isn't enough and I am truly appreciative. Thanks again.
Lisa H. -Brooklyn, NY | MAR 2016
Mark and Joe were helpful and patient in the extreme. They completely obliterated any prior mortgage broker stereotype I had, and they along with their team went above and beyond to help us in our less than optimal situation. Couldn't recommend them more highly.
Nicholas Liberis
Joe made my refinance a pleasure. Hands down the best in the business!
Justin G.
Joe is definitely qualified for the job. He helps me and my clients. I enjoy working with him and the feedback that I get is always exceptional.
Mike G.
Did my refi twice with Joe and hands down he is the most honest easiest person to deal with. I highly Recommend him.
Patty F.
Joe Moschella was on top of everything from the start. I will absolutely recommend him to anyone seeking a mortgage.
David B. - Brick Township, NJ | May 2023
Joe and his team was AMAZING to work with. They are super easy to work with and quick with the process. Joe was such an easy guy to work with and Joe was always on hand to answer questions and concerns. They have great customer service skills, take time to explain everything and work to get you the best possible outcome. They made the posses less hectic than I have seen with other loan companies.
John M.
I have worked with team on multiple occasions, always professional and work hard to make the process as smooth as possible.
Christopher M. - Hackettstown, NJ | Jun 2022
Joe Moschella and his team helped me to close in less than 30 days! The entire process was very smooth and well organized/managed. Joe was always there to help me with my questions.
Dariusz T. - Hackettstown, NJ | Aug 2022
The customer service is the best!
Marcos C. - Sandyston, NJ | Nov 2022
Joe was the most helpful person through my experience
Michael M. - Otisville, NY | May 2023
Great team effort on their part.
Arthur F. - Newton, NJ | Jul 2023
Joe was extremely attentive and easy to work with. He answered my questions quickly and was accessible even in the evenings and on week-ends. He was a pleasure to work with.
Belinda T. – Hackettstown, NJ | AUG 2015
Professional, Quick, Informative, Overall Excellent Experience
Cynthia F. - Effort, PA | May 2022
Thorough and easy to work with. Having the red arrow process to get through underwriting made the actual loan process a breeze
Alexis S. - Middletown, RI | Jun 2022
I felt supported throughout the entire process and it was easy to always speak to someone!
Lee H. - Morristown, NJ | Jul 2022
Everyone who worked there was SO helpful!
Thomas L. - Pipersville, PA | Aug 2022
they were thorough and responsive
Carl G. - Long Valley, NJ | Sep 2022
The team made the process so easy and the twas there every step of the way.
Sean R. - Taylor, PA | Nov 2022
overall the process was smooth and quick.
Matthew K. - Baldwin, NY | Dec 2022
Excellent staff and very helpful and understanding, always there for you and always keeping me up with any updates, it just amazing how they help me and my family. It means the world to me! Thank you so much!
Abimael F. - Phillipsburg, NJ | Mar 2023
Joe and his team were phenomenal with answering questions and guiding my wife and I through the process
Steven P. - Lebanon, NJ | May 2023
Joe m. Vp guaranteed rate was fantastic to deal with.
Thomas R. - Sparta, NJ | Jul 2023
Entire team wa helpful and in constant communication with me
Justin P. - Washington, NJ | Aug 2023
All contacts involved in the process worked together as a team to keep requirements and timing on track.
Michael J. - Hackettstown, NJ | Nov 2023