Joe made my first time as a home-buyer as painless as possible. He was very knowledgeable, listened to all my concerns and made himself easily available to meet my needs. He would always respond to my questions and concerns quickly and explained the process every step of the way. All the way until and even after we closed escrow. You have an amazing team. I will wholeheartedly refer anyone to you. Thanks for everything Guaranteed Rate! I'm finally a home-owners thanks to you.
Lori J. | September 2017
Joe Pang and Sabrina Young were a godsend... as first time homebuyers, we were incredibly nervous every step of the way. Any time we had a question, we received not just an emailed answer, but a phone call explaining what we needed to know, including the next steps in the loan process. Even my realtor was impressed, she will definitely be using Guaranteed Rate for her future clients! Our loan process was simple, easy, and quick. Communication was clear and concise, and happened often! We were...
Marianne K. | 04/21/2017
Absolutely amazing service from Joe and Sabrina. They made the process incredibly easy, always keeping me informed of the current status of the loan and going above and beyond to meet my closing date request. Sabrina was always quick to reply to my many questions, my phone would ring literally minutes after emailing her, and Joe went way out of his way to bring all the paperwork to me for singing. I would highly recommend them to anyone needing a mortgage broker, you definitely will not be...
Joe Pang and staff were outstanding at their job. Professional and great customer service throughout the mortgage loan process. We have own five houses and the home buying process from beginning to end with Guaranteed Rate was the best we ever experienced. Thank you for helping us buy our lovely home.
Susie & Kenneth M.
Can't say enough how great Joe Pang was from start to finish. Straight forward seamless process with no games
Carlos S. – Phoenix, AZ | SEP 2015
Joe Pang is great to work with, his staff does an excellent job.
Jack P. -- Litchfield Park, IL. 10/15/2014
I received the absolute best agent! Joe went the extra mile to make sure that I understood everything and was happy! I am very impressed with the type of care I received!
Lisa S. -- Glendale, AZ 6/29/2014
Joe Pang was great! He responded to my questions right away and kept us up to speed throughout the process. It's obvious, after working with Guaranteed Rate, that the customer is always top priority.
Quinn C. -- Goodyear, AZ 4/24/2014
Joe Pang was extremely thorough with all of the various details, and was friendly and engaging throughout the process. I was very much impressed with his professionalism.
Christopher D. -- Gilbert, AZ 4/7/2014
Hey, check out this amazing review from Anthony about Joe! “I just closed on my new home and the process was surprisingly painless! I have to credit that to the excellent service I received from Guaranteed Rate and Joe Pang. Joe and his team were very professional and great at what they do, all the while making me feel comfortable and taken care of throughout the process! In a time where service levels have plummeted elsewhere, I can't tell you how nice it was to be treated more as a...
Anthony C. --- Phoenix, AZ --- 4/2013
Hey check out this incredible review from Henry about Joe! “Joe Pang was professional, efficient and caring throughout the loan process. He was always available and answered all the questions about my loan. Joe made my process extremely streamline!"
Henry D. -- Buckeye, AZ -- 01/2013
We are very pleased with the wonderful service we received from Guaranteed Rate. We want to thank Mr. Joe Pang of the Scottsdale office. He was wonderful to work with, very professional, timely and was a great deal of assistance to us. We appreciate him very very much.
James and Nancy Z. - Phoenix, AZ 10/2011
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