What people are saying... What people are saying... Back to profile
Excellent service and communication!
Stephen P. - Port Hueneme, CA | Apr 2022
Our broker acted with integrity throughout the process.
Emma W. - Pasadena, CA | Apr 2022
Excellent communication and made the process very easy.
Gina P. - Westlake Village, CA | Apr 2022
From start to finish, the entire team was SUPER helpful and accommodating. Special shoutouts to Joe Parisi, Susan Turner and Brywyn Wright.
Nicholas B. - San Francisco, CA | Jan 2022
The whole process was easy, clear and fast
Edward L. - Los Angeles, CA | Jan 2022
Great team and fast response
Jennifer R. - West Hollywood, CA | Dec 2021
Answered all questions and made process easy
John M. - Los Angeles, CA | Dec 2021
The people at guaranteed rate
Julie S. - Los Angeles, CA | Nov 2021
Great customer service and fast response times.
Joe Y. - Oakhurst, CA | Nov 2021
Quick, complete, and helpful communication.
Laura M. - Pasadena, CA | Nov 2021
Extremely knowledgeable, experienced, and professional staff.
Leslie K. - Studio City, CA | Nov 2021
Their communication was fantastic. They also were very patient and willing to help us out as we learned all about the process along the way.
Nicholas R. - Los Angeles, CA | Nov 2021
Very efficient and communicative
Matthew W. - Rotonda West, FL | Nov 2021
Considering how many documents are now required for funding the process was made easy and support was available.
Lisa G. - Los Angeles, CA | Nov 2021
Joe Parisi and his team are the best!
Rodney H. - Burbank, CA | Nov 2021
Team is always accessible for questions and I appreciated the update emails letting me know where I was in the process for a refi.
Lara F. - Tujunga, CA | Oct 2021
Easy and perfect and patient service.
Erik L. - Los Angeles, CA | Oct 2021
Painless process and good communication
Mark S. - Newbury Park, CA | Sep 2021
Super smooth and easy process
Darin M. - Burbank, CA | Sep 2021
Very professional staff who made everything go smoothly.
Jaime F. - Sacramento, CA | Aug 2021
Easy to work with. Solid customer service.
Heidi H. - Los Angeles, CA | Aug 2021
Super easy process. Everyone is very responsive
Robert Z. - Rancho Mirage, CA | Aug 2021
Responsive, good online tools.
Mark L. - Los Angeles, CA | Aug 2021
Excellent, timely and accurate communication. Knowledgeable team. Confident in their advice.
Ernst H. - Pasadena, CA | Aug 2021
Your perseverance in completing my loan.
Stanley L. - Arcadia, CA | Jul 2021
The process was as painless as the mortgage process can be.
Robert B. - Torrance, CA | Jul 2021
Definitely would recommend to anyone with similar loan needs
Nicholas M. - Los Angeles, CA | Jul 2021
Very helpful. I hated the process, but in hindsight, they made it very easy for me
Bonnie W. - Studio City, CA | Jun 2021
I had a very good experience as a first time buyer.
Elder M. - Los Angeles, CA | Jun 2021
Knowledge, customer service
Earl N. - Pasadena, CA | Jun 2021
Fast, clear and honest service
Dreux E. - Topanga, CA | Jun 2021
They delivered what they promised, not like many others who drag you through a never ending tunnel, and they're nice people do deal with
Michele G. - Los Angeles, CA | Jun 2021
Efficient team and accommodating team, willing to help at anytime during the loan process, competitive loan rates, reasonable fees,
Andrew M. - Studio City, CA | Jun 2021
Joe Parisi was responsive and helpful throughout the loan process. And the team working on the loan was also very responsive and professional.
Michael H. - Los Angeles, CA | Jun 2021
I received what I expected as a whole, happy & satisfied
Augustine M. - Los Angeles, CA | May 2021
Joe Parisi and team at Guaranteed Rate are highly professional and extremely good at what they do. I had total confidence with them and they were a pleasure to work with.
Benjamin A. - Carpinteria, CA | May 2021
We were kept in the know the whole time.
Francisco S. - Yigo, GU | May 2021
They held our hands through the process - very accessible
Rachel S. - Los Angeles, CA | May 2021
Really felt like I was a priority from the get go and everyone I dealt with was always willing and available to answer any questions I had.
Brianne S. - Huntington Beach, CA | May 2021
As a Real Estate Agent, Guaranteed Rate is my preferred lender when prequalifying and pre-approving all of my clients. Knowing how professional they are, with no question, I decided to go with them for my own purchase as well. I have now been on both sides of the transaction, the Real Estate Agent, and now the borrower - both experiences are absolutely exceptional. Thank you so much to everyone involved. See you on the next one, both as an Agent and borrower!
David D. - Los Angeles, CA | Apr 2021
great staff, responsive and helpful!
James H. - Los Angeles, CA | Apr 2021
Great service and step-by-step advisement from start to finish of our loan.
Kevin B. - Studio City, CA | Apr 2021
The whole team was so amazing and helpful every step of the way!
Lindsey C. - Malibu, CA | Apr 2021
Joe Parisi always finds me a great rate, and GR is very easy to work with.
David M. - Los Angeles, CA | Apr 2021
joe parisi he did a loan for me in 2003
Carl M. - Sherwood, CA | Apr 2021
Joe Parisi and his team are professional, responsive, and great to work with. I feel confident my loan is being handled with expertise and care.
Lisa Y. | Mar 2021
Everything was easy on my end.
Kenneth M. | Mar 2021
Made the experience very efficient!
Magnolia R. | Mar 2021
Great responsiveness and friendly
Pamela Y. | Mar 2021
Honesty. Good communication.
Thomas D. | Mar 2021
Joe Parisi and team are very responsive and communicative
Caitlin R. | Mar 2021
The process was easy and I received a great rate. Joe Parisi and his team did an awesome job!
Russell J. | Mar 2021
Fast, friendly, and reliable.
Mayra E. | Mar 2021
G-Rate was much more organized and efficient than other mortgage companies I have done business with. Joe Parisi and his team provided excellent communication and support.
Ryan P. | Mar 2021
The team was always there & pick-up the phone!
Stephen P. | Mar 2021
Very happy with the service and their results.
Andrew V. | Feb 2021
Their knowledge and the time Joe took to explain everything to me made me confident in everything they did and confident that they would complete the loan process diligently and efficiently.
Jodi L. | Feb 2021
Everyone was friendly, helpful, and responsive. The online tools for managing paperwork really made the process easy.
Winston O. | Feb 2021
Easy process, guided me through, answered all my questions
Valerie R. | Aug 2020
I got all of the info I needed quickly. Nobody wasted my time. I got a great rate. Couldn't be happier
Aditya M. | Sep 2020
Joe and team were really professional and acted quickly when needed. They answered all our questions. They're great!
Raymundo R. | Nov 2020
Great service. 3 weeks from offer to funding. Joe Parisi was responsive and easy to reach.
Bryan B. | Jan 2021
Because Joe Parisi and his team always kept me up to date on the process and he got me what I was looking for in refinancing my house.
Scott H. | Feb 2021
Working with Joe Parisi is a pleasure. He's always prompt, courteous, thorough, and very effective. His staff is very efficient.
David B. | Aug 2020
easy, smooth, good communication
Jennifer M. | Sep 2020
They did a good job and were very responsive.
Mica C. | Nov 2020
Quick response, friendly, went the extra mile for me!
Robin S. | Aug 2020
Responsiveness of loan broker
Marni U. | Sep 2020
Great service provided throughout loan process.
Landon K. | Nov 2020
Joe Parisi team is always there to answer the calls and help.
Jennifer G. | Dec 2020
Joe Parisi’s excellent team, which consisted of himself, Jonathan, Amber, and Lisa, was attentive and thorough from beginning to end. They made the process efficient, smooth, low-cost, and low-stress, which is everything we could have hoped for as we made our first home purchase. We are very grateful!!!
Michelle M. | Jan 2021
Jo Paresi and his team were knowledgeable, informative but most importantly, kind, personable and patient with me as a first time home buyer
Gabrielle S. | Sep 2020
Very easy to work with, quick turn around. Joe Parisi was friendly, efficient and responded to questions immediately.
Karen D. | Oct 2020
Professional and quick response!
Lexington M. | Nov 2020
Great responsiveness every time we had a question
Jacob M. | Dec 2020
I was happy with all their services
Ely H. | Jan 2021
Amazing service. Fast and clear.
Benjamin V. | Aug 2020
Very easy overall experience for a first time buyer.
Sarah R. | Sep 2020
Working with Joe Parisi and team was an absolute pleasure
Sean S. | Oct 2020
Everything was very easy. Communication was great. No glitches.
Maureen K. | Nov 2020
Very easy and painless process. Emails were responded to very quickly.
Stefanie C. | Dec 2020
They got us the loan in record time during a tough year for everyone.
Josh A. | Jan 2021
Everything was handled efficiently and professionally.
Kevin G. | Aug 2020
Great experience, easy to contact representatives.
Brent R. | Sep 2020
Great customer service and great rates.
Abbie S. | Oct 2020
Great communication and easy to upload to website.
Rosa V. | Nov 2020
Great service, great website interface
Mandanna S. | Dec 2020
Joe Parisi has done the loan for our last 3 home purchases. We appreciate all of the time and work that he and team put into helping this come together.
Thomas R. | Jan 2021
Guaranteed Rate made my first-time homebuying experience in incredibly easy with superb communication.
Nicole K. | Jul 2020
I've used Joe several times (even followed him from a previous company) and love working with him. Simple, straight forward, honest and effective. He's the best.
Dale R. | Jul 2020
The service I got from Jon Kim and the entire staff involved was nothing short of professional and friendly and they helped keep the determination going because their was lots of hurdles to overcome due to our unique circumstances
Mike K. | Jul 2020
Good service, always reachable, timely responses.
Robert R. | Jul 2020
Because of the level of customer service and guidance I received during this process.
Leah P. | Jul 2020
Timely and efficient service; safety; and good rates.
LAURA M. | Jun 2020
Joe made the process very easy
John C. | Jun 2020
So easy to work with and Joe Parisi is always available to answer questions and assist!
Gina P. | Jun 2020
The entire Guaranteed Rate team that was part of my refinance made the process entirely seamless. They addressed my inquiries and concern with the utmost professionalism and aplomb. In particular, Joe Parisi is a consummate professional--I would recommend anyone to him.
Jeremy B. | Jun 2020
The staff is very knowledgeable, friendly and efficient.
Rhea S. | Jun 2020
Fast and easy and collaborative refi.
Ryan M. | Jun 2020
Working with Joe Parisi was a positive experience and I always knew they would return emails and answer questions quickly and easily.
James S. | Jun 2020
Everything was smooth, all my questions were answered and concerns handled, the team worked like clockwork.
Karen H. | Jun 2020
Great service. Quick response when I had a question.
Diana H. | Jun 2020
They are helpful and very professional!!!
Joseph S. | May 2020
they worked super quick, provided info every step of the way, my loan officer and SVP were great at calling back right away to answer questions, etc.
Samantha M. | May 2020
very organized and clear steps to funding.
Kelly M. | Apr 2020
Because Joe Parisi does a great job!
Jennifer G. | Apr 2020
Professional, accurate info and friendly
Kristen S. | Mar 2020
Easy, efficient, professional
Julia V. | Mar 2020
Everyone we worked with was completely focused on one goal which was to get our loan approved , processed and closed as quickly as possible and they did.
William C. | Mar 2020
Efficient, quick, and very helpful
Lucy H. | Mar 2020
For their great rate & service
Robert D. | Mar 2020
Staff went out of their way to help
Michael D. | Mar 2020
It has been the most painless refinancing.
Loretta M. | Feb 2020
No nonsense, professional and moved us through the hoops effortlessly.
Bruce D. | Feb 2020
Our experience was very good.
Kyoko R. | Feb 2020
Everyone was really helpful and friendly and responses to my emails were quick. Also we were impressed with the rate we got for our home mortgage.
Thea W. | Feb 2020
Everything happened like clock work!
Stephen P. | Feb 2020
very easy interaction. people communicated clearly and professionally.
Joe F. | Feb 2020
They were good communicators
Susan C. | Jan 2020
The service, responsiveness, and ease of getting things done, absolutely top notch experience.
Julian F. | Jan 2020
Joe is great. Answers all your questions.
Isa R. | Dec 2019
Joe is great. Answers all your questions.
Isa R. | Dec 2019
I've been through several mortgages and refinances over the years and Guaranteed Rate was by far the smoothest experience I've encountered.
Brian W. | Nov 2019
Provided quick service
James T. | Nov 2019
You provided the best rate/terms.
Melisa G. | Oct 2019
Joe and his staff did an outstanding job getting my loan processed in the shortest time. They were professional and kept the pressure on the escrow company.
James M. | Oct 2019
Process was quick and stress free
Chithrakshi B. | Oct 2019
Joe and his team is easy to work with and I believe he gave us a good rate.
Yi-Hsiu Y. | Sep 2019
Joe Parisi and Jonathon Kim were the best plus the plus, -they made the process really great. I have already recommended them to others looking to buy a home. -Marco C
Marco C. | Aug 2019
Joe and his Team went beyond anything expected and did Amazing work for me! They will be the Only Loan company I will trust and I will Highly recommend them
Greg S. | July 2019
Joe and his team are great. They came highly recommended to me from an agent I was working with, and I had nothing but a smooth process in the loan / mortgage / lending / finance process. They took great care to make sure I had the right loans, that I had all my paperwork in order, and kept me organized and up-to-date for the entire process. Since I am a 1099 and also LLC business owner, my situation is a bit messy. Joe always took the time to answer my call (even though I know how busy he is) and gave my the proper guidance and confidence all the way. Thanks to Joe and his team!
Jordan B. | June 2019
Joe Parisi made this the easiest process. I highly recommend him to friends and family and will use his services in the future.
Gina P. | June 2019
Happy with the loan process! Thank you Joe! Joe and his team are great. They came highly recommended to me from an agent I was working with, and I had nothing but a smooth process in the loan / mortgage / lending / finance process. They took great care to make sure I had the right loans, that I had all my paperwork in order, and kept me organized and up-to-date for the entire process. Since I am a 1099 and also LLC business owner, my situation is a bit messy. Joe always took the time to answer my call (even though I know how busy he is) and gave my the proper guidance and confidence all the way. Thanks to Joe and his team!
Tiffany K. | June 2019
Joe Parisi is marvelous and was incredibly helpful during this process. I am so grateful for his quick responses, solution-oriented leadership, and kindness. Thank you also to Joey Parisi, Susan Turner, and Amber Thornton who were all incredibly helpful. Thank you!
James F. | January 2019
Joe Parisi and his team were professional, efficient and supportive throughout the process. They secured the loan quickly, communicating with me throughout the process.
Brent L. | June 2019
Joe Parisi is an outstanding loan officer and his entire team is fantastic. It was a pleasure. We couldn't be happier! A huge thanks to everyone there.
Dylan S | June 2019
I can't say enough good things about the helpfulness of everyone I dealt with in regard to the process. For a variety of reasons, I was a needy client, and I was coddled by everyone I encountered throughout the process. Your customer service is exemplary, and the manner in which your team of experts work together is remarkable. I hope to be able to refer many clients to you in the future. Thanks again for your expertise, efficiency and user friendly approach.
Cynthia B. | May 2019
The process was always going to be painful, but you took the sting out of it. Thanks for helping me through the journey.
Michael A. | May 2019
My Loan Officer Joe Parisi did an excellent Job
John C. | March 2019
Joey went above and beyond! Loved working with him.
Shannon R. | March 2019
I had to close my loan very quickly and the loan needed to be closed over the holidays. Joe and his team twisted themselves into pretzels trying to close it, and they succeeded, helping me fulfill the aggressive terms of my offer. I am deeply appreciative of that and would recommend them to anyone.
Dylan M. | January 2019
Joe Parisi and his team are fantastic. Great attitudes. Always on top of it. They reply to questions quickly and accurately. I couldn't be happier.
Aaron D. | January 2019
Great service and pleasant to work with.
Patricia B. | January 2019
I had to close my loan very quickly and the loan needed to be closed over the holidays. Joe and his team twisted themselves into pretzels trying to close it, and they succeeded, helping me fulfill the aggressive terms of my offer. I am deeply appreciative of that and would recommend them to anyone.
Dylan M. | January 2019
Joe Parisi and his team are fantastic. Great attitudes. Always on top of it. They reply to questions quickly and accurately. I couldn't be happier.
Aaron D.
Jonathan Kim's team was great. We were able to move very quickly to get the loan in place. Jon and his team were very friendly, professional, and answered all of my questions. I would recommend Guaranteed Rate and would use them again.
Robert F. | November 2018
I am very extremely satisfied with my loan officer Mr.Kim, he's an amazing person, well organized, and he made sure I had all the necessary documents before it went to "UW" I will defiantly use "Guaranteed Rate" in the future also recommend my friends as well. Mr.Kim made my dream come true.
Arman D., October 2018
Terrific systems, prompt and clear communications, and all settled on time and with a positive attitude.
Cindy S. | August 2018
Joe Parisi and his team (Susan and Amber) were great. They helped us meet our tight timeline, communication was great throughout and we appreciate all the work they did. Will recommend to our friends and family.
Harnnull K. | July 2018
Joe and everyone else were very professional, engaging, and supportive.
Nicia S. | June 2018
Joe Parisi and his team are the best Loan brokers I’ve ever dealt with. I’ve done over 100 loans in the past 20 years. They leave everyone behind.
Guy V. | July 2018
Joe and everyone else were very professional, engaging, and supportive.
Nicia S. | June 2018
Great job and a great experience!
Mark A. | June 2018
Joe and Carla were the best!
Dale R. - May | 2018
Joe Parisi and his team at Guaranteed Rate are awesome! The communication was easy, they replied to all my questions and emails in a timely manner, and they were so professional.
Jorge R.
Buying a house is stressful - and the language of the mortgage industry is not user friendly. Joe Parisi and his team were tremendous assets on both fronts. Most important to me was access and human interaction. Whenever I had a question I got a prompt personal response. Joe was always available to explain the process - and made it much less intimidating. I am a big fan.
M. Harris
Joe Parisi and his team got my loan completed as quickly as possible, and communicated everything very clearly, letting me know exactly what was possible with my income and credit score and exactly what the timelines we were looking at. I am VERY happy with the entire process. After hearing about others' experiences getting mortgages I feel like I really lucked out getting Joe!
Anna B. | September 2017
Joe Parisi was outstanding. A top notch professional who was patient, communicative, and worked tirelessly for us.
David H. 8/2/17
Joe Parisi with Guaranteed rate is the best. He will go above and beyond to make sure you get the right loan product for you, he will fight for you and help you along the way. I recommend him without reservation.
Nicholas A.
Everyone involved in the loan process moved things along quickly and was on top of everything. I got my loan funded within 2 weeks after my offer was accepted by the seller, which is very quick!
Xiao H. - Chino Hills, CA | Jul 2022
The whole process was smooth, since the first day.
Joseph P. - Burbank, CA | Sep 2022
My loan officer was Joe Parisi - he was very responsive and knowledgeable whenever I emailed him questions or requested quotes, he always tried to get me the best rates, and was very pleasant and friendly to deal with. His team who helped me close during escrow was also very courteous and professional. Loved the service!
Chinwe N. - Los Angeles, CA | Jun 2023
Joe Parisi was very easy to work with!
David A. - Newport Beach, CA | Jul 2023
GR is always so easy to work with, best in class with client service, and goes above and beyond in every way.
Caila B. - Los Angeles, CA | Aug 2023
Joe Parisi was extremely patient, informative, and pro-active about finding the best loan for me. Extremely happy with the result and will recommend him and the company to my friends and colleagues.
Kristine L.
Joe Parisi and team helped us in so many ways.
Sylvia V. - Los Angeles, CA | May 2022
Joe Parisi did everything in his power to help me and work with me on getting everything handled in a timely manner.
Ali S. - Los Angeles, CA | Jul 2022
Guaranteed Rate is efficient, communicative, and finds great deals.
Brent T. - Culver City, CA | Sep 2022
Jim, Brywyn and Melissa were a dream to work with!
Peter G. - Los Angeles, CA | Nov 2022
Because they were a breeze to work with. Especially Joe Parisi!
Maribeth S. - Glendale, CA | Mar 2023
They constantly looked for ways to create the best mortgage solution for me – they never gave up
Sherri S. - Los Angeles, CA | May 2023
Joe and his team were patient, efficient and thorough in working with us to secure funding for our new home.
Joseph C. - South Pasadena, CA | Jun 2023
Customer service and response time was excellent
Joseph S. - Pasadena, CA | Jul 2023
They were very helpful and fast.
Beatriz T. - Van Nuys , CA | Aug 2023