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Joey Shoemaker

Mortgage Specialist
1806 W Cuyler Ave, Suites 1W and 2E, Chicago, IL 60613
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NMLS: 1543606
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About Joey

I grew up in the little, big city of Des Moines, Iowa and went on to play college football in Iowa as well. This was such an invaluable experience for me to appreciate teamwork and balancing academics as a student athlete - an experience I truly pull from every day in my career.

I got my start in the mortgage industry six years ago in an operations role. I spent my time learning the magic that goes on behind the scenes getting mortgages to the finish line. During my time in operations I lead my division in loans funded for 4 consecutive months.

From operations I transitioned to sales, which was a natural fit for me. I love to spend my time getting to know what motivates my clients and what their mortgage goals are. Together we piece together the big picture and I get to find the option that fits that picture best. The mortgage process is a team effort and I believe concise and transparent communication is the key to delivering the experience my clients deserve.

When I am not assisting my clients I spend my free time outdoors, cooking up new recipes, and watching Miami Dolphins football!

Joey interview Q&A

Who is your typical customer and what questions do they typically have?
My typical customer is motivated, yet a little intimidated. The process of getting a mortgage can seem overwhelming at times. So my borrowers will typically ask me how the process should work. They are intent on educating themselves about the process so they can be sure they are maximizing their mortgage options.
What advice would you give new or first time home buyers?
At the end of the day, only you pay your mortgage. Take the time to understand the purchase process and your mortgage options to be sure that you have the best fit for your needs.
What can borrowers do to insure a smooth mortgage underwriting process?
Develop a plan of action to gather your documents once you get the list of what is needed. Utilize access to electronic statements and information to reduce time to prepare and send. Try to submit in one go, this will reduce the stress you feel if you continue the back and forth.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in a city I think might be the Midwest's best kept secret, Des Moines, Iowa. A big city with a small town feel really instilled in me that Midwest nice we've all heard about. Growing up in Des Moines, I fell in love with football and was fortunate enough to continue my passion in the college ranks at Central College. A few years after I graduated I made the big move to Chicago and have loved it ever since.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am a huge fan of podcasts, especially podcasts that discuss the history of serial killers. I find them fascinating.

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