What people are saying... What people are saying... Back to profile
Have used multiple times. Got to close early. No surprises. Good communication.
James B. - Katy, TX | Apr 2022
I have done business with John Kelley and his team for years. They have never let me down.
Brett N. - Prosper, TX | Apr 2022
John and team were great. John spent as much time as I needed to make sure I understood each part and had all of my questions answered.
John C. - Coppell, TX | Mar 2022
The process from application to closing was well defined and easy.
Julia O. - Irving, TX | Mar 2022
Excellent service, fast and efficient, and while their team doesn’t work 24/7, you would think they do. I’ve done 3 transactions with guaranteed rate and their service, Efficiency, and expertise never lets down.
Christian R. - Rhome, TX | Feb 2022
Seemless transaction from start to finish
Craig U. - Dallas, TX | Feb 2022
The service was perfect, great communication and support, honest feedback, very knowledgeable and responsive.
Sarah B. - West University Place, TX | Feb 2022
Everyone was great. Closed very quickly. No hitches at all
Craig R. - Irving, TX | Dec 2021
Top notch service and professionalism all around.
John D. - Coppell, TX | Dec 2021
Guaranteed rate offers a great first time home buyers deal and they are there to help with everything they can and they will talk through some thing if you are not understanding it to help you understand
Bailey G. - Columbus, TX | Dec 2021
They were very responsive and experts at the process. I felt like I wasn't going to make a mistake.
Dylan H. - Coppell, TX | Nov 2021
Outstanding customer service. John Kelly is exceptional.
Daniel A. - Irving, TX | Nov 2021
John and his team consistently had comprehensive, clear and prompt communication. This was our second mortgage process through his team and I highly recommend them.
Brian R. - Flower Mound, TX | Oct 2021
great communication. smooth process
Grant J. - Irving, TX | Oct 2021
Nice people to work with. Kept me on track while details were being taken care of.
James K. - Murphy, TX | Oct 2021
They made the entire process so easy. 3rd time I’ve used them since 2008
Mark Z. - Irving, TX | Oct 2021
They were on it at every turn. John Kelly, Alden Yates and LA Silvers, the whole staff kept me informed and responded quickly when I had a question. My loan process was so smooth and painless.
Jack D. - League City, TX | Oct 2021
Excellent communication and very responsive to all my questions.
Homer W. - Dallas, TX | Sep 2021
Previous fantastic experience with a prior refinancing and a prior house purchase.
David D. - Colleyville, TX | Sep 2021
No issues reaching out when confusion or issues occurred. processed loan in timely manner.
Justin H. - Carrollton, TX | Aug 2021
the entire team was very easy to work with, knowledgeable, helpful.
Margette H. - Dallas, TX | Aug 2021
John and his team pulled off the impossible by getting the deal done and closed in record time.
Luan B. - Laguna Beach, CA | Jul 2021
John was great to work with and very responsive in this stressful situation.
Jennifer R. - Bolivar Peninsula, TX | Jun 2021
John Kelly and his team were simply outstanding
Robert B. - Irving, TX | Jun 2021
Great communication throughout the process and speed in execution.
Jo Ann R. - Dallas, TX | Jun 2021
John Kelly and his team (Alden) and others, made this the best experience possible. Starting a refinance while working full time and with normal family obligations can start to feel overwhelming. John made the process so simple and communicated so well. My wife and I will tell all of our friends and family that John and Guaranteed Rate is the only way to go! Thanks again John Kelly and team!
Tyler S. - The Colony, TX | May 2021
Process was so smooth and easy! John Kelly was fantastic. Kept us appraised throughout the entire process and made the experience very easy.
Russell M. - Hendersonville, TN | May 2021
John Kelly and the team go above and beyond to inform / advise and expedite ... The financials were more than competitive as well ...
James H. - Spring, TX | May 2021
Excellent service by John Kelly and team.
Mitch R. - Fort Worth, TX | May 2021
Great service and follow through!
Erika P. - Dallas, TX | Apr 2021
They are wonderful to work with, and result oriented.
Alexander P. - Irving, TX | Apr 2021
Did everything to make sure we closed our house
Robert F. - Prosper, TX | Apr 2021
They were the most professional and heart giving people that work for this establishment. Will bend over backwards to help in any way. They were right there when I needed them. I would recommend them over and over again.
Jamie T. - Crystal Beach, TX | Apr 2021
great people to work with and very helpful in completing the home buying process with
Timothy E. | Mar 2021
John Kelly was very responsive and knowledgeable. He ensured that we had the best possible mortgage package to serve our financial needs / goals.
Theresa M. | Feb 2021
John Kelly was a great advisor and coach, then the supporting team helped us push through the details with ease.
Kenneth S. | Feb 2021
Very good response time and straight forward
John W. | Aug 2020
John Kelly and his team were great to work with! Really appreciate his determination in making the loan happen!
Mark M. | Feb 2021
Quick communication. Nothing better in business than people who get back to you in a timely matter. Friendly service and assistance with difficult scenarios.
Amanda K. | Aug 2020
I rate it this high primarily due to John Kelly. I also like their online platform for uploading docs.
Matthew V. | Aug 2020
Professional, polite, and on top of every issue
Kelly K. | Aug 2020
Excellent communication, ease of process, competitive rates. Great attitudes and always helpful and friendly service.
Michael L. | Sep 2020
Responsiveness from John and his team was very great. The title company and our realtor at closing brought it up as a huge plus. They said it made their jobs easier.
Kevin E. | Aug 2020
Organized, efficient, and team knew their roles to execute quickly
Michael C. | Sep 2020
John Kelly and his team were absolutely amazing to work with. Not only was everyone helpful, they were also engaged throughout the entire lending/funding process.
Jeff O. | Nov 2020
Very responsive and efficient!
Jenifer H. | Jan 2021
Because everything was easy I didn't have any problems
Jorge G. | Aug 2020
I found the GR process very easy to work through. Everyone was very nice and helpful to work with. Incremental request for additional information was very reasonable and easy to provide
Bradley S. | Sep 2020
Amazing service provided throughout the process with trusted expertise by John Kelly!!! He truly is a Rock Star of this industry.
Robert S. | Oct 2020
John Kelly and his team were extremely helpful and available through the entire process.
Catherine E. | Nov 2020
The team was very responsive to our needs and questions.
Timothy G. | Dec 2020
John Kelly and his team did a great job. John was always available if we had a question. Timely and accurate explanations.
Jamison M. | Jan 2021
This is the second time we have worked with John Kelly and his team. They are extremely knowledgeable and guided us through the mortgage process (again)! We will refer everyone we know to Guaranteed Rate!
Chadwick B. | Aug 2020
John Kelley is professional and easy to work with on all matters concerning this loan.
Lisa D. | Sep 2020
They were excellent on communication and ease of use.
Sean D. | Oct 2020
Because my experience was AWESOME!
Jacob B. | Nov 2020
We had such a great experience with John!
Nicola H. | Dec 2020
Great accessibility and fast response time. John Kelly is clearly an expert and I relied on him heavily throughout the process.
John G. | Jan 2021
Excellent communication from John and his team, both in terms of the clarity and frequency of messaging. Additionally, the team handled our mortgage application efficiently and delivered on all of our expectations.
Brian R. | Jul 2020
My experience with everyone working at Guaranteed Rate was fantastic. John Kelly and his entire team went above and beyond to help me through the process!
Ryan E. | Jul 2020
John Kelly and his team was fantastic. Very responsive to our questions with easy to understand explanations.
Patrick H. | Jul 2020
Amazing customer relations
Dejan R. | Jun 2020
Excellent service, refinance was quick, painless, and received a great rate!
Jonathan T. | Jun 2020
Great service. Always available. Answered questions I had.
Adriana R. | Jun 2020
John Kelly and team made the process smooth and easy.
James C. | May 2020
John Kelly is amazing! He keeps you informed and makes everything seamless!
Jan S. | May 2020
Great customer service, professionalism. John Kelly was great.
Tyler R. | May 2020
Professional, efficient, extremely competent and nice people to work with.
Joanne S. | Apr 2020
Customer Service and Responsiveness was great to get our deal done quickly and efficiently.
Will O. | May 2020
I had purchased a home 4 years ago and John helped me every step of the way ! He's a good person!
Donald H. | May 2020
good communication, flexible offerings, easy process
Jonathan M. | Apr 2020
John was incredibly easy to work with. He helped me understand, in laymen terms, what was being asked of me now and what comes next. The team as a whole were very courteous and friendly.
Preston M. | Mar 2020
Competence and positive attitude.
LYNN B. | Mar 2020
John and his team effectively communicated every step of the process to me. This was my first refinance and through our communication I learned more about the mortgage process than I did in my initial dealings with my old lender. I wish I had worked with John and Guaranteed Rate sooner. He answered all of my questions (even if I asked them multiple times) until he knew I felt 100% comfortable. I was traveling for work throughout the majority of this process and John and his team made this process seamless and were patient when I had small windows to discuss or send over paperwork.
Candice R. | Feb 2020
Very good service, making the complicated easy and simple.
William C. | Jan 2020
The entire process was seamless and the team was very professional.
Michael R. | Dec 2019
When there were questions, Michelle was quick to reply.
Dwight W. | Dec 2019
Friendly and kept me informed during all steps in the process.
Daniel K. | Dec 2019
Fantastic service, through every step of the mortgage process. From beginning to end, I felt that everyone at Guaranteed Rate was working hard on my behalf.
Justin B. | Dec 2019
Many thanks to you and your team on the work done to get my loan application through. I knew it was a quick application and there was a lot going on that I did not see. You have my recommendation for anyone I know needing a home loan.
Daniel K.
Thank you for everything!!! This process has been great and I appreciate your guidance along the way. Thanks again! I will definitely refer you to anyone looking for a home! I loved being able to do flash close. It only took me 15 mins at the title company.
Alani J.
The entire process was seamless and the team was very professional.
Michael R. | Nov 2019
The process was very smooth. Loved that I could upload docs as needed. Loved that I could see the closing docs and sign off on some before closing. John and his team were great and worked hard to find the best deal for me!
Dena W. | Nov 2019
Because I do not think any person/group is perfect and for me that is what 10 means -- nothing could be done better, etc.
Carole S. | Sep 2019
John Kelly is the consummate professional...best I ever worked with!! Technology is great but the rubber meets the road at the relationship level... Industry experience and consultative sales skills are always a winning combination. John is awesome!
John G. | August 2019
I want to thank all of you for your outstanding work and diligence on making our loan closing today go so smoothly. I really appreciate your professionalism and calm approach you take with your craft. You indeed know how to execute. Vickie and I thank you and hope you have a great week. All the best, because you are the best.
Robert F.
John was very professional, and took the time to break down every little detail so that my wife and I can understand the process and charges better. It was awesome working with him and I will refer him to anyone I know that is currently in the market.
Detty V. | Sept. 2019
Working with John Kelly on our loan was an absolute pleasure. John has consistently demonstrated the highest level of professional courtesy and graciousness throughout the entire loan process for the second time! We consider ourselves extremely fortunate to have John as a true partner. Thank you again John for providing service beyond our expectations.
Giovani S. | Aug 2019
I had a very complicated loan had to be close in 10 days and team and John did amazing job
Viktor D. | Aug 2019
They worked very hard and fast to get me in my home and I appreciate their hard work. John was always reachable and there to answer any of my questions.
Darla M. | June 2019
John Kelly and team kept me well informed throughout the entire process. Huge thanks for a job well done!
Joanne S. | June 2019
Jon Kelly was fantastic. He was always ready and willing to help, a true professional. This is our third home purchase, and he made the process super easy. We ran into some issues on our end (with homes), and Jon was quick to help however he could. Would recommend him to anyone.
Jared C. | June 2019
We had one small glitch during the process. We were communicated with exceptionally well and we were informed of the progress throughout the entire process. After the glitch, everyone at Guaranteed Rate worked very late into the night for several nights to make our closing happen on time. A very professional organization. 100% satisfaction!
Jerry W. | May 2019
John Kelly was professional, helpful and very knowledgeable. He made the whole process so easy.
Jenny S. | May 2019
John fully answered every question I sent his way in a succinct and clear manner. My schedule makes it difficult to chat during standard business hours, but he gladly accommodated me and entertained even the longest questions/conversations to help ease the stress of purchasing a new home.
Peter F. | March 2019
My family and I are overwhelmed with satisfaction. We are so thankful that we chose Guaranteed Rate for our mortgage loan process. John Kelly, I can’t thank that man enough, him and his team worked so hard to get us closed in 13 days. They had my file turned over to underwriters and title company in a record setting of 6 days. They worked so efficiently and never missed a beat. John Kelly and his team were very responsive and not only that, but they worked through the holidays such as Christmas Day and and Christmas Eve to meet all my needs. Him and his team made this process so smooth, so calming, and so quick. For this process to be considered one of the most stressful situations to undergo when buying a home, they made it a cake walk for me, as they took it upon themselves to go above and beyond to get this deal sealed. Thanks to John Kelly, LA silvers, and Michelle Lee for all your hard work, it truly means the world to my family and I!
Christian R. | January 2019
Very pleasant experience and would highly recommend!
Leah M. | December 2018
First, on the scale of 1-10, John Kelly is a 100! He was so much more than a loan officer. I was completely ignorant to the whole home buying process, and he was so patient with me and explained every step so thoroughly, so It was easy to understand. I believe this was a record fast closing because of the Guaranteed Rate teamwork of John, Michelle, and LA. To say working with them was a pleasure, would be an understatement. This was my first home purchase, and I really wanted to get into the home before Christmas, and they made it happen. I know that I will be using Guaranteed Rate on every future purchase as well as recommending them to everyone I know. I want to especially thank John Kelly, Michelle Lee, and LA Silvers for the outstanding job they did in making my dream come true. Our family Christmas will be at MY house this year. Thank you, everyone and Merry Christmas!
Kenneth C. | December 2018
Working with John Kelly and his team was such a wonderful first home buying experience. They took the time to explain everything to me, walked me through the steps needed to get what was needed, and pointed me in the right direction on the questions they could not take care of in-house. I am so grateful for the patience and knowledge of this team. Thank you!
Adreana K. | October 2018
Guaranteed Rate and John Kelly made it incredibly easy to obtain a loan. Not being particularly fluent in mortgage vocabulary John took the time to explain each step to me without showing any sign of frustration on his part while assuring me I can call him anytime if I have any further questions. I could not recommend Guaranteed Rate more to either the experienced or to first time home buyers. The professionalism and convenience was refreshing, to say the least.
Jessey G. | October 2018
I want to acknowledge John V. Kelly, III and his staff, Michelle Lee and LA Silvers, for their outstanding assistance throughout the loan process. John's professional and individualized guidance from start to finish is much appreciated, and his knowledge of the local DFW area is a big plus. He addressed any issues I had to my satisfaction and he kept things moving to ensure all requirements are met way in advance prior to the closing date. Everything went smoothly and I couldn't be happier !!!
Maria M., September 2018
My loan officer John Kelly went so far above and beyond to make sure my loan fit my needs. Not once did he pass me on to a loan processor, he was there with me every step of the way, even at closing. I have been in real estate for 11 years and 7 years experience in mortgage, yet still purchasing a home on my own I was anxious and frightened until John came along to ease my worries. He was able to get the loan approved through underwriting, appraisal completed and off to closing in less than a month. John is by far the best in the business. It was an absolute please to work with him.
Tonya D. | October 2018
Working with John Kelly is always a positive experience. He is very knowledgeable, concise, helps in gathering the requested information, and pushes you to keep you on track so as to not jeopardize due dates for the loan approval. I highly recommend John.
Alexander P. | August 2018
John Kelly's desire to do work of the highest quality is intrinsic to his character. His dependability, patience, and expert service beyond expectation impacted our experience in the most positive way. John's relentless pursuit of operational and service excellence was demonstrated in every interaction. John's undivided attention and support were abundantly clear when he attended our closing! We have never experienced anything like it, and we are in the luxury goods/hedge fund industry!
Giovani S. - August | 2018
John Kelly is great. Very responsive and knowledgeable.
Isaac S. | August 2018
John was nothing but professional and had excellent knowledge of the mortgage process. He provided information and support in every area from beginning to end. John and his staff made us feel like we were their only client. Can’t say enough positive things about John and Guaranteed Rate.
Michael M. | July 2018
John Kelly was professional, helpful and I would do business with him again anytime.
Jenny S. | July 2018
John and his team made this process so easy. We moved from Florida to Texas and with all the stress of moving, John and his team took so much stress off of the loan process. They are quick to respond, honest, and dependable. I would highly recommend them to anyone who needs financing.
Michael S. | July 2018
John V. Kelly and team did an absolutely wonderful job. As a first time home buyer, John and his team were extremely transparent, helpful, patient, and detail oriented. They kept me on track with everything I needed to get done on an accelerated time-line, helping us close in just under two weeks. For such an aggressive time-line, I never felt overwhelmed or lost, in what can seem to many, a complex and taxing process. I was refereed to John after dealing with another lender that, unfortunately, couldn't keep pace with our needs. Couldn't be happier about changing over and I will be highly recommending this team to friends and family in the future.
Jacob C. - July | 2018
John Kelly made our loan experience very easy. He was very helpful and explained the entire process whenever we had questions. I really did not think it would be this pleasant of an experience. We absolutely love our new home and John made it all possible with great communication and a team that was on top of all the obstacles we encountered.
Timothy G. | June 2018
John, LA and Michelle are three of the kindest, most professional and honest people I have every known personally and professionally. This experience by far was the smoothest financial transaction I have ever been a part of. In fact, I wish every dealing I had, whether it was going to a restaurant, making a purchase online, or going to the groceries store was as amazing as my experience with Guaranteed Rate. The responsiveness, dedication, and time put in by the aforementioned team is unparalleled in its excellence. They made us feel like family, that we were important, and they worked diligently and hard so we wouldn't have to. In my life I will never use any other company than Guaranteed Rate and I will send every one I know and will meet to John and team to have their needs addressed. I can't you all enough! You are truly good people and some of the best folks I've ever met.
Michael W. | June 2018
John Kelly and his staff did and excellent job and kept me informed through the entire process. They were even kind enough to contact me after my closing to let me know the loan had funded.
Steven H. | May 2018
John Kelly is a true professional! So glad I had the chance to work with him on my condo loan. He made the process easy from the start. Thank you!
Amanda R. | April 2018
John Kelly was amazing to work with! Thoroughly on top of everything throughout the process, made the whole experience painless. He is extremely knowledgeable about the business and was able to answer any questions that I had along the way.
Robert S. | March 2018
I really enjoyed working with John Kelly throughout this entire process. I would highly recommend Guaranteed Rate and, more specifically, John Kelly to any of my friends who are looking to buy a home.
Alexander M. | March 2018
The entire experience, from the first call, exceeded my expectations. We were hoping for a quick close and the entire team rose to the challenge. Communication was superb with phone calls or e-mails when they were most appropriate. I cannot imagine how the entire process could have been any better for us. Thank you!
Donald P. | March 2018
John Kelly and team did a wonderful job!
Jowin W. | February 2018
John Kelly and his team are fantastic. They have closed a number of loans for me and now with the ease of the Guaranteed Rate technology and app, the process could not have been any easier. John has always been thoughtful, insightful and helpful with regards to providing information, guidance and setting expectations. I could not have been happier with the experience and appreciate John, his team and Guaranteed Rate.
Robert B. | February 2018
John Kelly was phenomenal!! He and LA guided us through the process and gave us invaluable support! Would definitely use Guaranteed Rate again!!
Chadwick B. - March | 2018
A great loan experience, I work for a foreign company so employment verification can be tricky with a 13 hour time difference, but John and his team worked the problem without a fuss. My wife and I have now moved into our retirement house and are now set for the next 30 years, thanks John.
Andrew G. - February | 2018
John Kelly and his team were absolutely wonderful. The process was made very easy and Johns teams was always one step ahead. There efficiency is world class and unmatched. I could not have possibly made a better choice than to work with John Kelly and Guaranteed Rate. Thank You for making our home purchase a stress free process. You have made a life long customer!
Carlos B. | November 2017
Fantastic all the way around! John Kelly was so great to work with.
Alexander A. | January 2018
John Kelly and his team did everything to make this experience as painless as possible. There is a lot to complete in a very short amount of time, but he and his team are excellent at walking you through the necessary steps.
Brian J. | February 2018
Mr. John V. Kelly, III and his Team are the best. I have purchased three properties previous to this one and I couldn't believe how easy and straightforward the process was. They had excellent communication, clear messages and answered all my questions immediately. They know what to do and they do it better than anyone else I know. I am looking forward to working with Mr. John V. Kelly, III, and his Team again. You won't be disappointed. Thank you very much for a pleasant buying experience.
Antonio P. - February | 2018
Fantastic all the way around! John Kelly was so great to work with.
Alexander A. - Funded 1/4/18
"Would you use Guaranteed Rate again?" Yes!
Christy S. | November 2017
John Kelly and his team were absolutely wonderful. The process was made very easy and Johns teams was always one step ahead. There efficiency is world class and unmatched. I could not have possibly made a better choice than to work with John Kelly and Guaranteed Rate. Thank You for making our home purchase a stress free process. You have made a life long customer!
Carlos B. - Funded 11/17/17
John and his team were very knowledgeable and professional throughout the entire loan approval process from start to finish. The secure online document sharing site made providing documentation much easier than what I have ever experienced before and made the entire process run smoothly. We thank John and his entire team for all of their time and valuable assistance with getting our loan put together and closed. It was a pleasure working with everyone on the team and we greatly appreciate all that they have done.
Stanley R. - Sept | 2017
John and his team were very professional in the whole process. John was always available to me 24/7. I will always use him in the future and recommend him to all my family and friends.
Himesh P. - Sept | 2017
If my realtor had not introduced us to John Kelly of Guaranteed Rate, we would not be in our family home. As a U.K. expat executive, who's lived and worked all over the world, I was surprised that no US bank would prequalify and underwrite [the mortgage we wanted] on a single family home. When John came on board, the Guaranteed Rate team found a lender and got the job done. I would strongly advise any expat to save time, talk to John and let the Guaranteed Rate team secure the mortgage. Thank you!
Sean M. - Sept | 2017
John Kelly is highly professional. He guided us through various possible options we could opt for during the loan process. I would highly recommend him to any individual with home loan requirements.
Aryender T. - August | 2017
The whole team, led by John Kelly, were always available and very helpful. Thank you for such a smooth experience!
Lucy A. | 7/24/2017
John Kelly and his team were wonderful and stayed on top of what was needed to move our loan through
Susan H. | 7/18/2017
No one does it better than the John Kelley team! Have worked with John on multiple occasions and never have we been treated this good.
Paul & Kandice P. | 6/7/2017
John Kelly and his team were super professional and easy to work with. He went the extra mile and worked with me for a year until I finally found the home I wanted. I felt very safe and secure while he and his team worked on my behalf to get my loan processed! Thank you!
Amy K. | 6/21/2017
John and his team did a great job as usual! They are the best at making the process as smooth as possible and excellent at finding solutions for any kind of issues.
Trace H. | 6/1/2017
John Kelly and team were awesome. My loan situation was complicated with unusual salary and career changes but John helped me hone in on my target and I got the loan I needed!
Erika P. | 6/26/2017
We are so happy we used Guaranteed Rate for our mortgage loan. We were extremely satisfied with the customer service and how fast they processed our loan. They answered all our questions via email/phone within minutes. John and the team were amazing. We will recommend this company to any of our family or friends who are seeking a mortgage loan.
Kaitlin M. | 5/15/2017
John Kelly and his group were very patient with an old guy who had not purchased a home in over 18 years...some things have definitely changed...but they walked me through each step, and provided options to submitting the requested information. I really appreciated the time they spent explaining and working with me. Great group to work with! Thanks!
John A. | 5/19/2017
I wasn't expecting to buy a house but i found one i liked and was able to close with guaranteed rate in one month thanks for all the hard work
Richard M. || 4/28/2017
John and LA are the super duo, best in the business!!!
Anthony B. || 4/4/2017
Guaranteed Rate was prompt and professional with my loan application, the process was smooth and easy
Phillip D. | 3/21/2017
The entire process of obtaining the loan was seamless and did not disrupt my work schedule. Our loan officer and his team kept us up to date on developments and were able to meet our deadline. The closing process was complicated and delayed multiple times due to the sellers, but John and his team were helpful and responsive to all inquiries. I'd highly recommend Guaranteed Rate!
Bradley L. | 3/13/2017
John was really supportive from the start and predicted what his Guaranteed team delivered ---closing in three weeks. My wife and I are happy clients.
David R. | 3/10/2017
John and his team were an absolute joy to work with. Even when we hit a snag in our process, John worked tirelessly to find a solution. We couldn't be happier with how everything ended up. I felt we closed in a timely manner. I would recommend John and his team to anyone looking to purchase or refinance their home. Good work guys!
Aaron B. | 2/28/2017
John is a rockstar.... I will use him again.
James S. | 3/3/2017
John Kelly was a delight and worked incredibly hard to get us to close before Christmas...not an easy feat. I would use him again, and again and again.
Robert Z. | 12/23/2016
John Kelly and LA Silvers were awesome to work with and the process flowed smoothly for a complicated industry!
Jeffery R. | 12/30/2016
Thank you to John Kelly and the entire Guaranteed Rate team. It was truly a pleasure securing our home loan with Guaranteed Rate. From the use of the portal for loading required documents to the constant updates from John and his team, the process was super easy. To go from signing loan documents to closing the loan in less than three weeks was nothing short of miraculous. I highly recommend Guaranteed Rate.
Bradley B. | 11/17/2016
John Kelly and his entire team were most helpful and excellent to work with! Everything was handled in a precise manner and they were quick to answer any of our questions and help guide us through the entire process.
Robert S. | November 2016
John Kelly was incredibly helpful!
Dale H. | November 2016
Such an excellent service, its really hard to put in words. Our situation was little bit complex. John not only knew the best on how to work out this type of situation, his team including Angela Dancisak and Juliet Dillon worked so hard, promptly and professionally to complete the loan process in such a short time frame, we couldn't have asked for more. Without hesitation, meeting John V. Kelly, III at Guaranteed Rate was among the best thing that happened to us during our home purchase, second only to finding and closing on our dream home.
Ramesh & Indira | November 2016
The checklist feature made things easy. The Guaranteed Rate team prodded me to get my documents completed with the right touch. I will be happy to recommend Guaranteed Rate going forward.
Fred H.
I don't even know where to begin; from the meet and greet untill closing, John and his staff truly delivered excellent service. Making the home purchase simple and easy. Once again THANK YOU for everything!!!
Sung P.
We are very satisfied with our experience with guaranteed rate! John Kelly and his team worked very hard for us and understood our needs and how to get the job done. We highly recommend and look forward to doing businesses with guaranteed rate again.
Mike & Selah
This was my 2nd time doing business with Mr. John Kelly. He and his staff were very professional, quick, and friendly. Communication was the best part of this transaction. They were on top of everything. I would like to rate A+ to Mr. John Kelly and Guaranteed Rate.
Sandeep S.
Mr. Kelly is always a pleasure to work with. He is very attentive to our needs and requests and we appreciate his hard work. With him, we know that we are getting the best rates. The fact that he treats us as valued clients and not just another source for making some financial benefit is very important to us. We look forward to doing business with him if the opportunity arises.
Hanna K.
Over two decades of doing business with John Kelly has once again been justified. He and his staff performed with perfection. The paperwork was reasonable and the execution was flawless. We made a request at the last minute to close early and the team at Guaranteed Rate made it happen. We look forward to closing the next deal with John Kelly when we find another investment property!
Stuart R.
John Kelly made our new home purchase an enjoyable experience. We've never had a loan officer express that much knowledge and expertise in all of our years of home purchases and refinancing. We will definitely be coming back and be telling our friends and colleges about John and Guaranteed Rate!
David and Christine M.
What a seamless successful closing. From the moment of application to funding.. I was always informed. Nice job!
Mari P. – 6/8/2016
John Kelly and team did an amazing job in hitting very aggressive deadlines for me to close on a fairly complex Jumbo loan. Well done team!
Lindsay J. – 5/27/2016
Thank you for all your help with our mortgage on our new home. We are very happy with the level of support you gave us and really appreciate you coming to the closing.
John M. – 5/3/2016
Guaranteed Rate made the entire process smooth and easy. John and his team did a great job. Thank you for all your help.
Jesse A. – 4/27/2016
Guaranteed Rate's execution was flawless. They locked in a competitive rate and provided excellent communication throughout the entire process. This is my second home loan through John Kelly's team and would without question recommend them.
William S. – 4/15/2016
John Kelly and his team went above and beyond to make sure everything went smoothly, even in the face of my very complex situation. Couldn't ask for a better experience
David M. – 3/30/2016
Very thorough on explaining the process from start to finish. John and his staff walked me through the technical issues I was having. Quick to respond to my questions.
Loretta V. - Frisco, TX | Jul 2022
Very friendly and fast team
Velumani P. - Flower Mound, TX | Jul 2022
John Kelly and his team was great to work with! They made every step of the way as easy as possible.
Hudson B. - Frisco, TX | Aug 2023
From pre-approval to closing, we received personal, expert assistance in financing our new home. Every person who helped us through the process was professional and knowledgeable. I would highly recommend Guaranteed Rate to anyone seeking a home loan!
Elizabeth G. – 2/24/2016
My loan officer John Kelly and team are awesome and very knowledgeable
Baktash A. - Allen, TX | May 2022
Very easy to to business with.
Brian V. - Lantana, TX | Jul 2022
Responsive, quick work, helpful, & generous with time & assistance.
Jan H. - Arlington, TX | Aug 2023
Outstanding experience! Loan closing was on time and under budget. This is the 5th home we have bought working with John Kelly. Excellent service and setting and exceeding expectations as we went through the process. You don't maintain relationships over that long of a time without being able to consistently deliver the expected results. We will continue to recommend John to our friends with mortgage needs.
Daniel K. – 1/29/2016
John and his team did a great job.
Eric W. - Houston, TX | May 2022
GR did an excellent job with working through the process of funding my home loan, specifically John Kelly's team in Flower Mound, TX. John was very responsive and always had thoughtful responses to all questions. John Kelly and his team were quick to supply necessary documents for pre-approval during a stressful time of finding available homes on the market.
Justin C. - Valley Village, CA | Jun 2022
Fast and friendly service! Took the time to explain the process, answer any questions, and helped overcome any hurdles
Kate G. - Dallas, TX | Jul 2022
Because you didnt a level 20 or 30. The service we received was nothing short of heavely and divine. Mr John Kelley the 3rd and his TEAM worked hard to set us up for success for our VA Home Loan Approval successfully. We are in awe and humbled by their work and would recommend this TEAM anyone seeking VA loan approval.One word "OUTSTANDING"!!!
Marshall J. - Carrollton, TX | Mar 2023
Great follow up and follow through process!!!
Gaither F. - Irving, TX | May 2023
Impeccable service, timely and ease of use and responsiveness was truly phenomenal
Kimberly P. - Dallas, TX | Jun 2023
John and his team did an amazing job navigating through all the paperwork necessary for loan approval. I felt very comfortable throughout the entire process. I would highly recommend him to family and friends. Actually my brother utilized him to refinance his home loan a year ago.
Phillip B. - Houston, TX | Jul 2023
Everything was pretty easy and when We had a question John Kelly and his team were right there to help.
Sean D. - Fort Worth, TX | Aug 2023
Very easy to work with and helped explain options as interest rates have recently increase.
Walter S. - Dallas, TX | Oct 2023
Guaranteed Rate made my home purchase process as easy as can be. Mr. John Kelly was an absolute pleasure to work with. He was always available when needed, and is definitely a man of his words. His team and staff were on point, courteous and extremely professional. They were able to deliver exactly what we wanted and we appreciate that very much. I would definitely recommend Guaranteed Rate to friends and family, and will surely use their services for any future home purchases. Thank you.
Nourah A.
The team was very friendly and responsive, they walked me through the mortgage process and answered my questions, they were patient when it took me a while to complete tasks, but also sent me reminders to keep me on schedule for closing. The online portal was user friendly and the Guarunteed Rate website had a lot of helpful resources for learning about the loan & home purchase process.
Alexandra B. - Irving, TX | May 2022
Everything was streamlined online; the team was incredibly responsive
Cynthia H. - Houston, TX | Jun 2022
The information, responsiveness, follow up, advice, and can-do attitude were all terrific.
Michael P. - Irving, TX | Jul 2022
John and team were incredibly helpful through the entire home buying process. He answered all my questions and ensured I was comfortable every step of the way buying my first home!
Jordan H. - Montgomery, TX | Aug 2022
excellent, efficient processing and communication
David L. - Reno, NV | Nov 2022
Excellent service and follow through
Larry R. - Midlothian, TX | Jan 2023
They made everything extremely easy and helped me, a first time homebuyer, understand everything that was going on and what I needed to do.
Eric Z. - Fort Worth, TX | Mar 2023
Smooth experience two homes in a row.
Amanda K. - Irving, TX | May 2023
They were patient and helpful
Alice C. - Washington, DC | Jun 2023
Very knowledgeable and friendly and efficient with their work.
Aaron S. - Coppell, TX | Jul 2023
John Kelly and team were very easy to work with and kept us up to date at every step.
Kevin R. - Houston, TX | Aug 2023
Very professional, personable, and efficient staff and loan process.
Garry W. - North Richland Hills, TX | Sep 2023
Everyone was excellent to work with and were always quick to help
Andrew C. - Houston, TX | Oct 2023