I thoroughly enjoyed working with everyone throughout the entire loan process. After experiencing the loan process with countless other lenders over the past 35 years I can honestly say no one else comes even close to making the process this streamlined, efficient and hassle-free!.Even several weeks after the loan closed, the reminder call from Nancy asking me to fill out this customer experience survey was most delightful call. Keep doing what you are doing because this is a winning formula!
Robert R. | November 2018
Jon Lamkin’s Team was the best! It was an absolute pleasure to work with them. Thank you for getting me into my new home so quickly!
Igor V. | December 2018
Jon, Pamela, Earlene and Nora made this process seem less for us. Following issues with a previous lender two days from closing, this team helped us close within 10 days. That is outstanding by all measures. We really appreciate their attention and promptness. They have our highest regard and recommendation.
Kolawole O. | September 2018
Great experience. Jon and his team were very helpful and explained things I didn't. Understand. No empty promises like others that were contacting me for business. Would recommend them highly.
Penny M. | September 2018
Prompt replies, if any issue appears they are sorted out quickly. Everything went smooth. Notable is the good communication and the very clear website: at all times we knew the status, what we were supposed to do, and what was the next step.
Mihai P. | November 2018
From the first phone call to our final approval email, this process couldn't have gone smoother. I appreciate all that Jon and his team did to explain things and make it absolutely painless. Much appreciated.
Ann P. | November 2018
Thanks, Jonathan Lamkin and Team. You helped me get through this process and answered every question I had. And I know I had a lot. :-) Thanks again.
Athena C. | September 2018
Guaranteed Rate helped me get the loan easily. It helped me close in time and took the stress away from home buying process. I highly recommend guaranteed rate to others.
Suneepa G. | July 2018
The team at Guaranteed Rate was awesome! Any questions we had got an immediate response and everyone was really pleasant to work with. 10/10 would use again!
Larry H. | June 2018
Jon and his team made the process very easy. Anytime we had questions, Jon was able to help us out in a very timely manner.
Dominick A. | May 2018
Jim, Dara and Jessica were excellent! They were supportive & responsive from beginning to end. I have and will recommend them in the future to anyone looking for a home mortgage. Jim, I hope to see you at our house warming soon.
Liana D. | May 2018
I am very pleased with the Guaranteed rate team. The loan application can be tedious and they made it very smooth from the big inning phase to uploading documents and getting approved. Jon Lamkin and the team are very professional and knowledgeable. No issues on my end and I would highly recommend them.
Ana C. | May 2018
Had a great experience applying for our first mortgage. Both Jon Lamkin and Nora Rafikova were outstanding throughout the whole process, stayed on top of everything and were very responsive to all of our questions and inquiries. Very satisfied with the overall process.
Valeriya B. - May | 2018
I was very pleased all throughout the loan process. I dealt with a group of very knowledgeable and professional employees. They were very kind and helpful till the very end. The process was smooth and fast, didn't make a wrinkle. I, in particular dealt with Jonathan Lamkin, who was extremely helpful in guiding me and my wife through the process. Furthermore Jon was patient and professional and did answer all our questions, making himself available to help at any time. Thank you so much for...
Vincent R.
Everything was clearly explained and If I had a question it was answered within a 24 hr period.
Marissa S. - May | 2018
Friendly timely advise was provided . Follow through on missing documents . Felt they care about me as a person
Berta D.
Jon Lamkin is a great guy and gave me all the confidence we needed in order to have comfort along the way. I thank him and his team for all the help!
Jason S.
Jon Lamkin is the best. Very efficient and always looking for ways to help. This is our second time doing a loan with him and we would recommend him to all of our friends.
Monica G.
I had such a wonderful experience with the Jon Lamkin and his team! I went in a little skeptical but absolutely came out a believer. I used a previous lender who didn't obviously have the experience or bothered to put in work to make my loan process work. I gave Jon a chance and he handled my loan with the utmost profession, sensitivity and patience. I'm so happy I gave him and his team a chance from Earlene that collected all my info, whom I called every five seconds and each time was so...
Chinyere E.
Everyone that I dealt with was professional and responsive. I didn't feel like I was lost in the shuffle. Dealing with other mortgage companies in the past, it always seemed that the paperwork that was requested was sent three to four times. It was lost in the Bermuda Triangle. I DID NOT have to send anything more than one time. Every question that I had was answered immediately. I would HIGHLY recommend Guaranteed Rate!
Robert B.
Jon and his team were top notch. They made the experience very easy.
James H.
Everyone from our initial call with Jon and his assistant Kaitlin, to our closing meeting with Vinnie, were extremely accommodating. They made the process efficient and helped to alleviate any concerns we had along the way. I received a recommendation from a friend who had worked with Jon and his team and can confidently say I too will recommend them to others.
Karen H.
Jon Lamkin and his team went above and beyond to help us get a loan for our first home. They explained everything along the way and made it simple for us to understand the process. They also were extremely fast - we had a very short closing and they exceeded our expectations in regards to the timeline. We will definitely recommend them to everyone we know!
Elizabeth D.
The entire process was great, end to end, Jon Lamkin and his team (Nora and AJ) were amazing. The best single thing was communication, each and every item that was needed was clearly communicated to us and if additional information or PDF's or statements were needed it was clearly asked for with timelines on when needed and why. Each question we had was answered in a very timely fashion. Each team member was available what seemed like any time of day, any day of the week to help as needed. As...
Anthony C.
Working with guaranteed rate was a pleasure. Everyone I dealt with did a great job. It was a wonderful experience. Very efficient and professional group!
Robin F.
Jon Lamkin and his team were extremely professional, and he followed through on every statement he made to me. I was very impressed by their execution capabilities.
Michael N.
I can not rave enough about Jon Lamkin and his team at Guaranteed Rate. I had tried twice before to refinance my mortgage and both times it was so labor intensive that I didn't complete the process. Jon and his team made this process the easiest thing I have done. They were organized on top of everything and their digital system to upload documents and sign was effortless. Every person on his team was efficient and friendly and helpful and even the closing agent that came to my house to...
Carol-Lynn P.
My husband and I were more than thrilled to work with such friendly and efficient people! They were so quick to answer our calls, respond to emails, and make adjustments to our poor computer skills. We even had communication on Saturdays and Sundays!!!!!!!!! We have already recommended them to people and couldn't ask for better! If you are considering a Mortgage lender begin with Guaranteed Rate; don't waste your time on others!!!!!!!!
Eva B.
Jonathan Lamkin helped my wife and I get our loan, he did an excellent job and we will definitely recommend him to our friends.
Shaojie C.
Great service. Very satisfied & very impressed with the people.
Alexander H.
It is always scary attempting to take on refinancing because of all the requirements. Guaranteed Rate made this process very easy for me. I was able to submit everything electronically, which is a huge plus. This gave me the ability to complete all of the required tasks at my own time and pace. I found the employees of Guaranteed Rate to be very friendly, helpful, responsive and very efficient. I was able to complete my refinancing from start to finish in 3 weeks. This is AWESOME!!! Full credit...
Mohammed R.
Very knowledgeable. Offered various choices, promptly locked into the rate and managed to lower rate just a week before closing.
Roman K.
Jon Lamkin and his team were absolutely fantastic to work with. They made the entire process simple, straightforward and stress free. I would highly recommend Guaranteed Rate, and specifically Jon and his team, to anyone!
David S.
Working with Jon Lamkin was easy. He is fast, responsive and patiently answered our questions. I also like how streamlined and automated the digital process is. You know exactly what you need to upload and when items are due.
John S.
Jon Lamkin for president!!! He was absolutely incredible. Not only was he so fast, but he was gracious and very kind. We could always count on him to be fast, responsive, and so helpful!
Dianne C.
Jon and his team couldn't have been more wonderful to deal with. I would not even think of using another loan provider again. I trusted them with everything and they did not disappoint. Best experience I've ever had.
Dolly B.- Mountainside,NJ | MAY 2016
Jon's team is exceptional in every aspects imaginable. Kaitlin is a superstar!
Richard M.
Jon and his team couldn't have been more wonderful to deal with. I would not even think of using another loan provider again. I trusted them with everything and they did not disappoint. Best experience I've ever had.
Dolly B.
Jon Lamkin and his team were a pleasure to work with. We are very happy we chose him to help us in the loan of our new home purchase. We will continue to refer him with high praises.
John S.
The entire team of Jon Lamkin was EXCELLENT to work with!! I am a first time homeowner so I know I was a very anxious individual and asked a lot of questions, and I felt that they were always patient with me and got back to me right away.
Rachel B. - Florham Park, NJ
Overall my husband and I had a great experience with Jon Lamkin and his team. They were always there to answer questions and made the process easy for us. They were awesome and I would use them in the future and recommend to friends and family.
Stacey F. - West Orange, NJ
The entire team of Jon Lamkin was EXCELLENT to work with!! I am a first time homeowner so I know I was a very anxious individual and asked a lot of questions, and I felt that they were always patient with me and got back to me right away.
Rachel B.
Jon Lamkin is a professional and amazing loan officer. He was outstanding in guidance, explanation and quickly answered all of our questions. I'd absolutely recommend him and have already done so.
William K.
Overall my husband and I had a great experience with Jon Lamkin and his team. They were always there to answer questions and made the process easy for us. They were awesome and I would use them in the future and recommend to friends and family.
Stacey F.
Jon Lamkin and his team went above and beyond for me and my husband to obtain our mortgage that I was extremely happy and thankful for their hard work and dedication...
Maria C. – Dunellen, NJ
Not only did Jon get us the construction loan we needed, he was very consultative throughout the entire process. He answered all of our questions & was available at all times in getting us the answers we needed. You won't find a more knowledgeable, professional & experienced mortgage broker who understands the in's & out's of what can be a very complicated application process. Jon Lamkin is one of the best in the business!
Jessica M.
Jon Lamkin and his team went above and beyond for me and my husband to obtain our mortgage that I was extremely happy and thankful for their hard work and dedication.
Maria C.
Jon Lamkin was very reachable and very helpful in the pre-planning for the application.
Delmos M. – Florham Park, NJ
We want to extend our sincerest thanks for your professionalism and getting us to our short deadline. Each of you were instrumental throughout this process, and helped to make the process as painless as possible. Again, thank you for your efforts.
René and Alicia Verna
Thank you Jon and the whole Guaranteed Rate TEAM
for the smooth and precise loan process which is very clear
and excellent!! Your blueprint and technology process made
my home buying experience a great one!
Romal P.
Jon Lampkin is a STAR. I am a dentist of over 30 years and understand customer service. Jon offered Ritz Carlton service every step of the way.
David S. – West Orange, NJ
This is my second time working with John. It was incredibly better than before and that time was outstanding. I couldn't believe he could refine the process that much more - Amazing!!!!
Kevin M. – Maplewood, NJ
Jon Lamkin is top notch. Service and communication were excellent and met my high expectations.
Bruce K.
Great process. Easy and turn-key.
Stephin C.
Jon Lamkin and his team were super easy to work with. Very communicative and really great at guiding me through the entire process.
Nancy P. -- Summit, NJ
Jon and his team were great! They made the process go so smoothly!
Vikas S.
Jon Lamkin and his team were extremely professional! I was always kept in loop with each step of the application process! Jon and his team were very diligent and made sure there are no hiccups throughout!
Kalyan V. -- North Bergen, NJ
Working with Jon Lamkin and his team at Guaranteed Rate was a huge plus! They were all very timely, efficient, and helpful. I'd definitely recommend John and his team if someone asks me for a lender!
Sandeep S. -- Livingston, NJ
“Guaranteed Rate was able to process a refinance with complicated conditions when other companies said it couldn't be done. Jon Lamkin took the time to look into the law and the specific circumstances, and was able to make it happen. Everything happened smoothly and by the book. Everyone involved in the process was courteous and conscientious, and the refinance was processed without a hitch. All bases were covered with no problems. Highly recommended!”
Kate L. – Margaretville, NY
