I love how the staff explained all the documents to me and had patience with me on understanding the process
Jessica B. - October | 2018
There are lots of lending options out there and I have tried several over the years. From my perspective, Guaranteed Rates stands out because of Jose Macias. He goes way beyond the line of duty to make sure customers get questions answered and understand every single detail regarding their loan request. This was my second experience with Guaranteed Rates and Jose made it a breeze. Great work Jose!!!!
Juan B. - September | 2018
Jose was very helpful and very prompt in answering any questions we had through the entire process
Michael A. - August | 2018
If every loan officer took their time explaining and guiding u thru ur loan process like Jose Macias did. Awesome job , dedicated
Erika O. - July | 2018
I just purchase a new home thanks to Guaranteed Rate. Finally my dream come true after many years, Now that I’m a new homeowner I’ll know where my money is going and it’s going to a good investment. I recommend you Guaranteed Rate to help you to get a loan and to find your dream home. I would like to thank Jose Macias who was my loan officer from Guaranteed Rate for been there step by step on the process of the loan and to help me find my home. Thank you so much you make my family so happy....
Saul M. - June | 2018
Jose the loan officer was very helpful and very professional at all times always giving me feedback on my loan.
Oscar G. | June 2018
I have never been more satisfied with a loan before. I absolutely will consider doing business with you again. Thank you very very much for all your help. You are the best that I have dealt with. Jose Macias and his crew are AWESOME!!!
Ventura A. | June 2018
Jose Macias is the guy to go to if you want to purchase a home. He was such a great help from start to finish.
Rodolfo M. | March 2018
Did a great job helping me get anything I needed for the pain and walking me through the whole process.
James K. | March 2018
Just want to thank Jose for his patience and dedication. I have used other people and companies for my mortgage needs in the past and Jose stands out like no other. Guaranteed Rates is lucky to have such a great resource at their disposal.
Juan B. | January 2018
Jose has done an exceptional job on my loan.
Vidyasagar R. | December 2017
Communicated and kept me well informed. Followed up and made sure everything was going as planned.
Marcos T. | November 2017
My loan officer did a great job. He made himself available after business hours and during the weekends since I was having crazy weeks at work. Excellent service.
Pablo B. | October 2017
Guaranteed Rate was attempt number 2 at obtaining a loan. Our previous loan officer was unreliable, unprofessional, and took far too long to get the loan process going. I was close to canceling the process completely, but once we got in contact with Jose and Guaranteed Rate it was smooth sailings. Everything about the Guaranteed Rate team was seamless; from the initial application to the approval of the loan. Additionally, as a first time home buyer Jose actually took the time to not only have...
Mayra G. | November 2017
At first I was overwhelmed during the whole process in getting my loan approved. Jose Macias was a God sent and made everything stress less. His whole team was helpful, professional, knowledgeable, and can be reached anytime of the day. I HIGHLY RECOMMEND Jose Macias and his team. Thank you for making my dream possible. Jose Macias is the go to guy for any loan!!!!!!!!!!!!!
Julieta Y. | October 2017
We just closed in our brand new home and we still do not believe how smooth the process went. It was simply fast and flawless. We want to thank Mr. Jose Macias and his team for making the impossible possible. When we thought that we would never own a house again Guaranteed Rate came thru for us. An awesome finance rate despite my not so good credit. We are forever grateful. Thanks Jose
Julia C. - October | 2017
Jose Macias, Is an excellent banker!
Primitivo S. - September | 2017
I worked with Jose Macias. He made the entire process painless and easy. I never felt uneasy about any of the steps and felt like family as he walked me through the process.
Mario C. | 08/25/2017
Our biggest thanks and appreciation to José Luis, who was always helpful and full of knowledge during the process of the loan. Without him we would have been lost and not able to fulfill our dreams!! Thanks!!
Cesar T. | August 2017
Jose Macias, is GREAT!! I felt that he was there every step of the way.
José macias made it so easy for me to get the loan I needed for the house and explained everything I needed to know. Thank you José macias
Samuel A. 7/24/17
Jose Macias was always available to answer my phone calls and general questions, but even more impressive was his willingness to "go to bat" for me and take care of some of the information requested that had seemed redundant. Jose went the extra mile for me and I am very appreciative.
Jason D. - July | 2017
I worked with Jose Macias on my recent refinance. He was amazing! I was nervous going into the process, but Jose answered all my questions. I was able to contact him anytime of day, and he got back to me right away. Jose always made sure I was in the loop and understood what was going on during the process. He was great!
Cristina S. | June 2017
My loan officer exceeded my expectations. Being a first time home owner can be difficult but they made everything clear and easy to understand. I was able to close with under $500. I highly recommend going with Guaranteed Rate.
Carlos C. | 06/22/2017
My loan officer helped us a lot in achieving our dream of having a place we can call home. My family and I have been here in the US for just more than a year. Being new here, raises a lot of doubts and questions if this dream could ever be achieved in a short span of time. However, with the loan officer's help, he was able to figure out how to make things work. That says a lot about guaranteed rate's commitment towards its clients. I am grateful for these and I would strongly recommend the...
Jeld Y. | 06/22/2017
Jose made it easy throughout the entire process! Very impressed, class act!
Jacob D. | 05/22/2017
Jose was phenomenal during the time we worked on our loan. Give him a promotion!
Brandon J. | 04/04/2017
Jose Macias went above and beyond to get our mortgage situated. He was even answering the phone from the hospital after an emergency appendectomy. Jose is incredibly attentive and easy to work with and I would recommend him to anyone.
Siera L. - 4/4/2017
In spite of my irritation having got swamped with calls after going through lending tree, Jose Macias was very courteous when he called in spite of my being not very conducive to consider another quote. Jose was fantastic through out the process and will have no hesitation to recommend him to anyone looking for a loan or re-fi.
Jose Macias my loan officer help me from day one to the very end. He made himself available 24/7. He understood the importance of owner a home, the challenges of owning a home, as well as the process of owning a home. He continuously throughout the process ensure that everything was running smoothly and on time.
JaPatrick G. - 03/06/2017
I worked with Jose Macias and Ray Scott while purchasing a home on a very short time frame. They worked tirelessly--responding to our e-mails immediately, and on nights and weekends--to get us to closing just four weeks after we first toured the property. Throughout the whole process, Jose and his team were responsive, helpful, and genuinely invested in getting us a great home in record time. Without a doubt, I would recommend Jose and Guaranteed Rate to anyone purchasing a home, and will...
William K. - February | 2017
It was a great pleasure working with Jose Macias. He made easy and convenient to refinance my home!. I would definitely recommend Guaranteed Rate and Jose.
Enrique O. - 12/9/2016
Very happy with the service the mortgage specialist provided. He was very thorough, patient and knowledgeable!!
Hilda G. | 12/01/2016
I am really happy that the process was very smooth and did not have any issues dealing with all the people whom I worked with. I definitely will tell our families and friends about the service I received from Guaranteed Rate. Again, thanks for all your help.
Jameson M. | December 2016
I just wanted to write a brief note regarding my recent outstanding experience with my loan officer, Jose Macias. As a first time home buyer, Jose really put in a lot effort to keep me informed and motivated throughout the entire process. Jose was extremely helpful and my husband and I truly enjoyed working with him. Thank you Jose for being so dedicated and helpful.! My overall experience with Guaranteed Rate was great and the majority of that satisfaction comes from working with Jose and the...
Kimberly C. | October 2016
Very special thanks to Jose Macias he is absolutely the reason why my family now has my forever home thank you so much!
Carlos S. | 08/31/2016
Jose Macias was consistently in communication with us and available outside of regular business hours several times. We appreciate all he did for us and his sense of urgency to help us with the purchase of our home.
Crisanto C. 07/20/2016
I'm very satisfied on how Jose Macias handle my loan, he always gave me the right answers, and had no trouble communicating with him all the time.
Luis S. June, 2016
José was an absolute pleasure to work with! It was our first home purchase and we had lots of questions, he was always available and had prompt answers. We would highly recommend guaranteed rate and Jose to anyone looking for an easy and effective loan process.
Iliana M. - Funded 6/17/2016
From start to finish, Jose Macias, loan officer, displayed absolute dedication to our case. We are first time home buyers, so we had endless amounts of questions. He addressed all our questions in a timely and detailed manner all the time. He reassured us when we had doubts, and worked tirelessly to help us resolve several bumps in the road that we faced. He went out of his way to help us understand the process and make us feel comfortable with our decisions. When he was unsure of something, he...
Samantha H. - 6/20/2016
Mr. Jose Macias did a excellent job of explaining everything during the whole loan process I would surely recommend Jose to anyone that's looking to refinance.
Larry H. - 4/25/2016
Mr. Jose Macias was wonderful at explaining the process every step of the way. He was great at providing me with all the information necessary for me to understand the changes and paperwork required for my loan. He continuously tackled every obstacle we faced along the way and kept me positive about the outcome. My loan was extremely complicated due to personal circumstances, only his hard work and determination have made my dream of owning my own home possible.
Maria B. - 3/24/16
"I cannot say enough great things about Jose Macias and the service he provided to us. Jose always got back to us promptly and moved the process along very quickly. The closing went smoothly. Even our lawyer said he was impressed with Guaranteed Rate. This was my third time using Guarantee Rate and your service is the reason!
Overall, the process was very enjoyable and I got to know the team pretty well. I was very satisfied with Jose and got to know him as if we were old friends for a while. If a problem came up, Jose would offer a solution for it. He was very well informed on all the current laws of refinancing and which program would be most helpful to the consumer. I would definitely use Jose and Guaranteed Rate again.
Jose Macias is a warm, good hearted and honest person. He was also very knowledgeable and trust worthy during the loan process. The processors we worked with, Christen Caliendo and Kareline Lopez, were also very knowledgeable and caring.
I thank you, Jose, all for your kindness and trust and I wish you a happy and prosperous new year.
Manuel M. – January, 2014
“After several tedious and evasive ordeals with other loan companies, Jose was a breath of informed and fresh air. At first I was overwhelmed but he guided me to a positive end. He was always available to explain things to me and I definitely needed that! Good luck, Jose.”
Madeline M. – Oakland, IL – 8/2013
Hey, check out this amazing review from Kadi about Jose!
“Jose Macias and his associates at Guaranteed Rate did a great job of facilitating my condo purchase. I'm really glad I chose this local company with an agent who was very reachable by phone or email whenever I had a question, rather than a big bank like the last time I bought a property. I had a great experience with Guaranteed Rate. Thank you!”
Kadi W. -- Chicago, IL – 6/2013
Hey, check out this amazing review from Alissa about Jose!
“I recently refinanced a jumbo mortgage through Jose Macias at Guaranteed Rate. He and his team were very organized and the closing went smoothly as well as on time! I would recommend Jose and Guaranteed Rate based on their customer service and rates alone.”
Alissa A. – Lake Zurich, IL – 5/2013
Hey, check out this amazing review from Chris about Jose!
“I worked with Guaranteed Rate on a refinance and found the process extremely easy (considering how complicated the process is) and received a fantastic rate. Jose Macias was extremely prompt and responsive, always making sure that I got an answer to my questions within a day or so. Thank you, Jose!”
Chris H. – Chicago, IL – 6/2013
Jose was almost always immediate in getting back to me when I called. Usually he answered the phone on the first try, erasing the need for a call back! He was always most pleasant and able to provide the correct answer to any question I had. Our daughter will be looking for a refinancing later this year and I will absolutely shout your praise when she is ready to begin. And for any other relative or friend who is ready to reduce their mortgage rate we will definitely recommend YOU and...
Jim and Noreen P. - June, 2013
Hey check out the glowing review from Lisa about Jose!
“Your professionalism and kindness are outstanding! Given my previous experience with the initial financing of my house, I was expecting the worst. Jose and his entire team from beginning to end, were available, communicated clearly, and completed my loan process timely. Even up to the title process, was flawless. As a teacher I am grading you with an A+ for service and gratitude!”
Lisa M. -- ElCerrito, CA -- 02/2013
Hey check out the amazing review from Ronald about Jose!
“I will be recommending guaranteed rate to anyone in need of a refinance or home purchase loan. Specifically I will tell them to ask for Jose Macias! Fantastic, the smoothest refinance process I have ever encountered. Jose was simply great!”
Ronald B. -- Chicago, IL -- 01/2013