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Joe DeMarco

Senior Loan Officer
38 Pond St, Ste 108, Franklin, MA 02038
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NMLS: 25461
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TestimonialsCustomer testimonials Read more

Excellent! We worked with Joe DeMarco, who made things very easy. His team was prompt with their responses and acted rapidly with all of the work they were assigned. Joe understands customer service and how important it is in the business. I cannot stress how easy Joe made it and how flexible he was. I travel every week for work and he worked with my schedule and called me during off hours as necessary.

Thomas J. - Ashland, MA 9/2011

I just want to express my gratitude and thanks to everyone at Guaranteed Rate for their assistance during my recent home refinance. This is the third time I have used Joe and his company and can not say enough good things about the company. I most certainly will use Guaranteed Rate in the future and always recommend them to friends and family

Michael G. - Auburn, MA 10/2011

We refinanced through Guaranteed Rate because of previous business with Joe DeMarco. With Guaranteed Rate, everything went incredibly smoothly from the moment we began the process until the end. The communication and correspondence was fantastic and questions and concerns were answered almost immediately. I would absolutely use Joe DeMarco with Guaranteed Rate again. His team was efficient and extremely fast in turning over our refinance. I have already recommended Joe and his team to...

Maria & Brian M. - Holliston, MA 2/2012

Everything went very well with Guaranteed Rate. I would definitely recommend to a friend/family member. I used Guaranteed Rate because I had previously done business with Joe Demarco in the past, and once again, he was extremely helpful and professional.

Chris L. - Westborough, MA 5/2012

My wife and I wanted to personally write and thank you for the support you and your teams provided us during a very stressful, but at the end rewarding move to our new home in Pembroke MA. Without your help, we would have not gotten here. You are two of the most professional people we have had the pleasure of working with and genuinely cared about our move and the family we will raise in this new home. Warmest regards,

Jim and Allison C.

Hey, check out this amazing review from Stephen about Joe! “Our mortgage broker Joe DeMarco and his team were excellent. Joe came highly recommended to me by a friend so I decided to choose him for the mortgage piece of my home-buying process. I'm glad I chose to work with Joe…he was very helpful and communicative throughout the entire process, and those are two important components for this important transaction! I would not hesitate to recommend Joe to others, as well as use him again for...

Stephen L. – Boston, MA – 7/2013

Hey check out the great review from Joel about Joe! “Joe DeMarco is great to work with. He takes the time to explain things extremely well! Just completed my refinance and I am very satisfied! This is my third time working with Joe and I highly recommend Joe to anyone! Thanks Joe! https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/

Joel M. -- Framingham, MA -- 02/2013

Hey check out the glowing review from Thomas about Joe! “Joe DeMarco took a great deal of time explaining everything and making me feel very confident about proceeding. He made it so easy for me by being extremely patient and answered all of my questions. We had a great experience everything went very smoothly. Thanks again Joe!”

Thomas B. -- Worcester, MA -- 03/2013

Joe Demarco is a true professional and a pleasure to work with.

Kellie H. -- Franklin, MA. -- 8/ 2013

“This was the best mortgage experience we've ever had. Simple, seamless and timely. Joe and his whole team did a great job from day one all the way to the closing. Thank you Joe and all who were involved!”

Mike A. – Malden, MA – 9/2013

"I was under extreme pressure to get pre-qualified for a mortgage for my condo with less than one day to do it. My broker recommended Joe. I wanted to shop for a good rate and Joe completed everything before my bank even returned my call and he got me a great rate. I will never go with the impersonal treatment by a bank again. Joe outlined the process and it all went as predicted. I am newly separated and nervous about such an important decision. Joe set me right at ease throughout the entire...

Claire Y. -- Milford, MA -- 6/ 2013

"Joe DeMarco was an excellent recommendation by a friend of mine. Joe was very helpful and communicative throughout the entire process, and I certainly appreciated that since it allowed the entire home-buying process to move quickly. My concerns and questions were responded to quickly by Joe or the team. I would not hesitate to recommend Joe to others."

Steven L. -- Boston, MA -- 6/ 2013

“Joe Demarco always makes the process far less stressful than one would imagine. We were able to buy out the pmi and pay for it upfront which will save us a lot money and headaches in the long run. This is our second time around with him and it was as great as the first time was!”

Jeremy M. -- Hopedale, MA -- 9/ 2013

Joe and his team are great to work with. They are professional and very friendly.

Sara S. -- Uxbridge, MA 4/14/2014

Everything throughout the experience was great. Joe was awesome and he was a true professional.

Matthew G. -- North Oxford, MA 4/22/2014

Joe Demarco greatly reduced stress by being on top of his game, answering crazy questions, coordinating and processing the needed paperwork within the needed time constraints. He made the process seem relatively seamless. Joe is a true professional!

McCranie T. -- Evanston, IL 5/26/2014

Joe DeMarco was fantastic to work with! It is the second time I have now closed a loan with him and the experience was just as good this time around! He is very easy to talk to and takes the stress and confusion out of the home loan process!

JR K. -- Franklin, MA 6/30/2014

We worked with Joe DeMarco and had a great experience.  Things progressed smoothly and he reacted quickly to a few bumps along the way that arose with the appraisal of our house.  He also provided sound advice that helped us navigate the various options.  We were very satisfied.

Andrew Z. -- Milbury, MA, 10/21/2014

Joe DeMarco is outstanding

Andrew N. -- 10/27/2014

Joe DeMarco and his team were extremely professional and courteous. I felt that they kept my best interests in mind during the entire process.

Matthew H. -- Worcester, MA. 9/30/2014

Joe DeMarco was professional, honest, thorough, great to work with!

Scott M. -- Saunderstown, RI. 10/17/2014

Joe DeMarco is outstanding

Andrew N. -- Watertown, MA. 10/15/2014

I cannot say enough about Joe DeMarco. He was efficient, professional, and completely on top of EVERYTHING. His attention to detail is outstanding and he made himself available at all times. His team was very helpful as well. From beginning to end, my experience was seamless.

Kerri M. – Quincy, MA | Dec. 2014

Joe DeMarco is THE MAN!!!

James R. – Franklin, MA | Feb. 2015

I had a Great experience Joe Demarco and the crew did a fantastic job!!!

Peter R. – Auburn, MA | Mar. 2015

Joe Demarco was extremely knowledgeable and patient. He was always very prompt in answering any of my concerns.

Patricia F. – Milford, MA | Apr. 2015

Joe was always there with the answers and response to questions were right on.

Michael M. – Dudley ,MA | JULY 2015

Joe DeMarco and his support staff answer all questions in a very quick fashion. This is the third time using Guaranteed Rate, it is a well oiled machine and very flexible for anyone using them.

Peter L. - Halifax, MA | APR 2016

About Joe

I'm a residential mortgage professional and have been serving clients since 1999. I'm licensed in MA, RI, and NH but can also assist in most other states as well. My #1 priority is to educate my clients on their mortgage options. There are literally hundreds of different loan programs and through my consultative approach I can help you understand the most appropriate loan programs based on your needs so you can decide which loan is best for you, taking into account long and short term goals. I graduated from Salem State College with a B.S. in Business Administration and a Master's Degree in Taxation from Suffolk University. My background prior to mortgage banking was as a CPA and tax consultant for a national public accounting firm. I work with my wife Rebecca, who is also a licensed loan officer, we have two children and we live in Milford.

Joe interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I started in the mortgage business in 1997. I started as my wife Rebecca's "assistant" and was fired and/or quit at least 6 times in the first year. We are still working together and going strong ever since, it's a family effort!
Who is your typical customer and what questions do they typically have?
Most of my new clients first question is what is the rate, sometimes because they are not really sure what questions to ask. I work with many new buyers that are buying their first home and are trying to understand how it all works, this is where we can help. I also work with clients that have purchased homes in past or that are also buying and selling. There is at least one common thing with new or seasoned buyers: everyone has questions and I'm always sure to offer my advice and suggestions if my clients need it.
What specific steps do you use to help your customers find the best home loan for them?
My clients and I have a pre purchase consultation prior to putting in an offer where I review their income, credit, assets and goals to help them come up with the best game plan for their mortgage structure. I also provide them with a total cost analysis which provides side by side comparisons on loan programs. They can view this on a PC, IPAD, IPhone or Android device which is handy for them when they are out viewing houses.
How long have you been in the mortgage business? What awards have you won?
I've been in the mortgage business since 1997. I've been featured on WBZ radio in Boston, and have been featured in Mortgage Originator Magazine. I'm currently in the President's Club at Guaranteed Rate which is an award given to the top producers in the Company
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
The advantage of a fixed rate mortgage over an adjustable rate mortgage is if rates are in a historically low range AND you will be staying in the house long term AND you don't plan on taking equity out of your home AND you sleep better at night knowing you have a fixed rate loan. The cons would be if you are planning on selling your house in the next few years or perhaps you have a job that changes regionally every few years. An adjustable rate would be lower and would save more money in the short term. Also an adjustable rate loan may help you qualify for a larger loan amount in some situations.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
I recently had a client that owned eight companies. With my accounting and tax background, we were able to review all the business and personal returns and were able to close on time.
What advice would you give new or first time home buyers?
The three most important things to understand are 1) how much is it going to cost between the down payment, closing costs, taxes and insurance? 2) what is the monthly mortgage payment? 3) How do the tax deductions I receive from owning a house help me and what does that look like compared to the rent I'm paying?
Tell us about a mortgage product that consumers may not be aware of?
Many borrowers don't realize they can put down less than 20 percent and not have to pay private mortgage insurance (PMI)
How has the mortgage industry changed since you started, and what would you expect in the future?
Technology has changed dramatically from paper to paperless but one thing hasn't changed. Most clients need advice and guidance on navigating through the many and sometimes confusing mortgage options and products, and they often look to us to find the best programs. I expect to see programs always changes and the best loan strategy this year could be different 2 to 5 years from now.
What can borrowers do to insure a smooth mortgage underwriting process?
The most important thing is for the loan origination, is to take a complete mortgage application. A borrower should make sure they submit all items requested by the processor or loan officer and try to send information over as quickly as possible. They should also avoid taking on any new credit after getting preapproved.
Summary of where you grew up: family, affiliations, college, high school, etc.
I graduated from Salem State College, have a master\'s degree in Taxation from Suffolk University and have lived in Milford MA since 1997 with my wife Rebecca and two children.
What provides you with the most satisfaction in your job as a Loan Officer?
The most satisfaction for me is when a new client calls and tells me they were referred by a friend or family member and they heard great things about us.
Tell us something that makes you unique or something wacky, yet interesting about you?
I have a pizza oven in my back yard and make my own pizza creations all year long. My uncles were masons and built the original pizza ovens at Santarpio's Pizza in East Boston, it must be in my blood!

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