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John Watson

Vice President of Mortgage Lending
1240 Iroquois Ave, Ste 300, Naperville, IL 60563
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NMLS: 190939
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TestimonialsCustomer testimonials Read more

John Watson was very resourceful, personable, professional and accommodating. Excellent!

Sharon M. – Addison, IL | Apr. 2015

Overall, the experience went very well. John was good to work with and he was communicative with any obstacles along the way.

David B. -- Wilmette, IL 4/23/2014

John Watson was fabulous! He not only got us approved, but for more than we anticipated and at a better rate, he was available to answer any questions whenever we called, and he was very patient, even with questions that might have seemed silly to others. We will definitely be passing his name to others, as will my attorney, who was also impressed.

Ronald S. -- Glen Ellyn, IL 3/20/2014

Everything went very well. I would use Guarantee Rate again and I will recommend this company to family and friends. John Watson helped me with my refinance and he was wonderful. He answered all my questions and came to my home when I closed on my refinance.

Deana R. - Wheaton, IL 9/2012

John interview Q&A

Who is your typical customer and what questions do they typically have?
I work will with all types, i.e. first time buyers, people buying up and down, etc..
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
Recently had a customer who was denied at Chase for to high a debt ratio. I meet with the customer who was referred by a realtor and explained how Chase incorrectly calculated their income. We documented it correctly and closed the loan.
Tell us about a mortgage product that consumers may not be aware of?
FHA streamline refinance without the need for an appraisal.
What part of the home loan process do customers find most difficult and how do you help them through it?
Explaining the 3 page good faith estimate and truth in lending form. Slowing explain each line item.
What provides you with the most satisfaction in your job as a Loan Officer?
Talking to my customers at the closing and seeing a smile of their face..
Tell us something that makes you unique or something wacky, yet interesting about you?
I am a neat freak, except for my office..

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