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Katherine McNally

Branch Manager / Loan Officer
85 Eastern Ave, Ste 205, Gloucester, MA 01930
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NMLS: 39967
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TestimonialsCustomer testimonials Read more

Thank you so much for helping us on our way to our dream. We’re excited to be venturing down this new path and hoping to build our dream home. Your quick work got us here.

Daina and Owen B - 3/2016

Katherine McNally is an amazing professional patient person. She made the process of getting prequalified to closing on the loan a relaxed and less nerve wrecking experience. I have already recommended her to my friends for their loan needs! Thanks Katherine!

James M.- Danvers,MA | MAY 2016

Exceptional service with admirable guidance through the entire process. It would be a miss to not recognized Katherine as an extremely valued employee of your team!

Phyllis B. – Beverly, MA | AUG 2015

“I would highly recommend Katherine McNally as your loan officer. As a first time home buyer I was exceptionally please with Katherine’s professionalism, guidance and impressed with her expertise as a loan officer. She educated me through the entire process with calm and ease. She was a pleasure knowing and working with!”

Phyllis B., Beverly, MA –8/2015

Katherine McNally and Hillary Sin are on top of their game, making the loan process seamless with daily communication and follow up calls at the critical points. There was nothing left in question. Thanks for a smooth stress free loan process.

Randy S. -Gloucester, MA | MAR 2016

Katherine was great!

Aleesha N. – Gloucester, MA | July 2015

Katherine is the best!

Christopher B. – Gloucester, MA | Feb. 2015

“We came to Katherine expecting to be able to put 20% down on a home we were going to need a Jumbo loan on. It turned out we didn't have access to as much capital as we thought and were only able to get 10% for the closing. Katherine found us a loan package that could work for us and we got the house even after two other loan officers gave up on us. I cannot recommend Katherine enough. We wouldn't have our new home if it wasn't for her.”

Matt A., Boston, MA –1/2015

“Katherine McNally went above and beyond for us to complete this loan. She was available for questions, phone calls, and worked with me to get everything competed all along the way. The entire time I felt like she was working for us and assisting us to a successful closing. Katherine’s team (Hillary Sin & Katy Traynor) were also very helpful and knowledgeable during this process. Easily the best mortgage process I have ever been part of, and I will come back to Guaranteed Rate for any...

Ryan D. Salem, MA 11/2014

Katherine was very helpful in the entire home buying process. I started looking at homes about a year and a half ago and Katherine guided me through every step of the way. She was able to give me an accurate pre-approval and the closing process on my home went very smoothly. She updated me frequently and kept me informed. I was able to send all documents electronically which was very convenient. Katherine was available for guidance on weekends and past 5 pm to talk when my work schedule was...

--E. Long –Gloucester, MA 10/2014

“Katherine was so great to work with. She always made me feel like I was her only client and always answered my questions quickly. Her patience and encouragement really helped us through the process. Katherine is highly recommended by my family.”

Kellee B. - Beverly, MA 8/2014

Katherine McNally was fantastic! I felt at ease as she guided us through the process from start to finish!

Jodi C. -- Swampscott, MA 6/19/2014

“Katherine McNally was wonderful! She was walked us through each step, and was reassuring when we felt overwhelmed. She is very professional and knowledgeable, but approachable and reassuring too. I would work with Katherine, Patty, and Linda again without question .We were very satisfied with the closing process, and how they kept us informed every step of the way.”

Andrew & Diane K –4/2014

“This was the first time I was buying a home and I had a number of occasions when I had "cold feet". I remember 2 occasions of "frozen feet" vs. "cold feet" one was when our realtor said that the offer was accepted (because I kept thinking we should have offered less) then second was after the inspection (I kept saying, maybe it's not too late to back out). Katherine and her group were very instrumental and patient in configuring and reconfiguring to reassure me that I could afford this house...

Maria. M—Newburyport, MA—12/2013

“I will continue to recommend Katherine and her team to anyone. She is professional, knowledgeable and great to work with. She is great with follow up and recommendations, and I feel like she has her clients best interest at heart.”

Linda L.--Danvers, MA--12/2013

“Katherine came recommended to me through a friend. I was VERY impressed with her and her office. Katherine is very professional and very knowledgeable in her field. I could not be happier with how smooth she made the process of securing my financing. I am thrilled to be writing this recommendation on her behalf and I will most definitely use her again in the future.”

David H.—Beverly, MA—1/2014

“My husband and I were referred to Katherine McNally by our Realtor. She was the best referral we ever received. She prequalified us within hours and never left our side until the process was complete! It took about 7 months to finally find and close on a home and any question or concern we had, and we had many, Katherine was there to answer and calm us. She was always available and if not got back to us promptly. We would both highly recommend her to work with, and already have. I don't think...

Jen H. –Beverly, MA--1/2014

“We had a very good experience in dealing with Katherine McNally, she answered our questions quickly and honestly, she did not try to talk us into other products or services, she knew my situation and helped us to refinance to a much lower rate. She is very responsive as well as her office staff, very pleasant. “

Karen M. –Dorchester, MA –1/2014

No loan or refi process has ever been as seamless or painless. I'll never use anyone else.

Chad K.- Gloucester, MA

I would not hesitate to use Katherine again for mortgage services. She is a delight to work with and makes things very simple. She returns calls promptly and really knows her stuff. Thanks, Katherine.

Nancy S.- Salem, MA

I worked with Katherine when I first bought my home and was very happy with the entire process...she made it very easy for a first time home buyer. I worked with her again when I refinanced and again, I was very happy with the process. She gave me a couple options and explained each option so I felt comfortable with what I was doing. I would work with her again in the future and would definitely recommend her.

Chris B.- Gloucester, MA

Katherine helped us secure the mortgage on our first house. We were new to the process, and she was extremely helpful, knowledgeable, and personable throughout. Katherine and her team are very professional, and experts at what they do. We were working under a very tight deadline, and she was able to process our documents in a timely fashion and get our loan approved in time. I would definitely recommend Katherine as an excellent and reliable mortgage broker.

Iva H. –Swampscott, MA

Jen and I want to thank you so very much for all of your work in getting us our perfect home. We couldn't be happier! We are so very thankful that Karen put us in such good hands. You are both awesome!

J. H. – Townsend, MA

As always, when I go to Katherine she does exactly what she promises. My client's local lender was making things difficult for them and they risked losing the house. I called Katherine to see if she could help out and she stepped up and closed the loan in an amazingly short time, keeping the deal on track and all parties happy. Working with Katherine made me look good to my clients, something we agents really appreciate!!!

A.P. – Gloucester, MA

Good communication with both agent and client. Quick responses, professionalism throughout.

J.M. – Marblehead, MA

My buyers were very happy with the service provided by Katharine McNally. Additionally, she is knowledgeable and always responsive in regard to financing questions related to our real estate business.

L.S. – Beverly Farms, MA

I just felt that you were really on top of everything. I did not need to call you as you kept me in touch. I was/am impressed with your service and know your client was also. Thank you.

N.W. Beverly Farms, MA

It was really easy to deal with you and your office. You and your staff were incredibly accessible.

D Holland - Rockport, MA

You answered all of our questions even though they may have been routine to you they were important to us. We appreciated that greatly. We felt you were working with us which was great.

D Mitchell- Groveland MA

You did what most people do not, you were honest and responsive to my request and responsive as well.

JM - Beverly, MA

Seamless processing of application. No delays. No hiccups. Ease/competence of closing attorney. First completely painless refi or mortgage loan process ever.

Chad - Gloucester, MA

My buyers were very happy with the service provided by Katherine McNally. Additionally, she is knowledgeable and always responsive in regard to financing questions related to our real estate business.

LS- Beverly, MA

Hey check out the amazing review from Leonora from Katherine! “Katherine McNally was extremely professional, responsive, and communicative in the weeks leading up to the closing. We always knew where the loan was in the process. Thanks again Katherine!"

Leonora M. -- Needham, MA -- 02/2013

About Katherine

I became a loan officer in 1994, learning the guidelines inside and out so I could be an expert in my field. That first year I won award after award for monthly top producer. I love this business and I know how hard it can be, but for me its all about helping my clients get the best possible loan to fit their lifestyle. Our rates are great anyway, so I can spend my time customizing a mortgage that fits the clients situation. Let's face it, everyone has a different story and sometimes you have to know how to make a square peg fit in a round hole, it's a solution business and that's what I do best.

Katherine interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in this business for 21 years as a mortgage loan originator. During those years I have received many awards for outstanding customer service and top producer status. I have always loved Real Estate and even sold real estate for five years before becoming a Loan officer. Putting loans together for customers is a blast, each person has a unique situation and sometimes you have to really dig to figure out how to get them financed. The bottom line is, I really like to see people get a good deal and I am able to provide that for them.
Who is your typical customer and what questions do they typically have?
My typical client is someone who is referred to me by a past client or a Real Estate agent that I have done business with in the past. Most people who are just starting out buying their first house have a lot of questions. I am fully prepared to answer any and all questions so they feel comfortable with the process.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
I had this one client who was really having a hard time trying to keep her head above water. She and her husband owned their own home and wanted to take advantage of the low rates by refinancing. Well, it's not so easy anymore, she had a first and second mortgage and also some credit card debt that had piled up. In addition, she had also seen her business slowdown in the last year and her husband was out of work for a short time which caused stress; they were barely getting by. I advised them on what could be done and how we could structure the refinance, it came down to her husband waiting for .60 cent an hour raise that made them able to qualify. I just closed that loan, it saved them $600 a month and consolidated their debt, needless to say they are overjoyed.
How has the mortgage industry changed since you started, and what would you expect in the future?
The Mortgage industry has changed and changed again since I have been in the business. fortunately I work for an awesome company that has all the support and technology available to streamline the mortgage process. Once we select the best product for the client, the rest is a well oiled machine.
What can borrowers do to insure a smooth mortgage underwriting process?
There are two ways to get your loan approved; the easy way or the hard way! You are in charge of how it goes, if we ask for documentation, go ahead and send it over and you get approved faster. Underwriters need supporting documentation for income, assets and employment to justify qualifying for the mortgage, it's not rocket science. We like the easy route.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Newton, MA attending Weston and Newton public schools up until high school where I then finished up at Brewster Academy in Wolfeboro, NH. During that time I spent my summers on Cape Cod with my Grandparents at their home in Hyannisport. Summers were great, I loved to sail and be with my family. I attended Curry College for a short time and then U-Mass and finally got my degree from Emannuel College in Boston. I eventually moved to the North shore in 1994 and never looked back. This is a beautiful place to live and work.
What provides you with the most satisfaction in your job as a Loan Officer?
I am a fixer, a problem solver, a mortgage doctor of sorts, I love to get clients a great deal on Mortgage financing and each person has a different need and qualifies for different loan programs. My greatest satisfaction is knowing that they are happy with the end result.
Tell us something that makes you unique or something wacky, yet interesting about you?
Along with being a Mortgage loan officer, I love to scuba dive. I take off whenever I can and head to the warmer climate for some fun in the sun. My last trip was Tahiti, and boy is that fantastic. There is so much to see underwater and it is very relaxing being weightless and free.

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