GuaranteedRate - Mortgage Company
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Kia Gostovic

Mortgage Specialist
1806 W Cuyler Ave, Suites 1W, 2E, and 2W, Chicago, IL 60613
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NMLS: 1598344
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Guaranteed Rate save me around $1,000 in closing costs, which I very much appreciate. Also, Kia Gostovic and the other staff members impressed me with their friendly manner and professionalism all the way up to the closing of the loan. I never felt like I was being played or ignored. I've had both of these impressions in the past, but none of that with your staff.

Lance W. - November | 2017

Kia Gostovic’s customer service was outstanding. She listened to my objectives, explained my loan alternatives and worked with the underwriter to close the loan. Kia’s support team was outstanding too.

Read C. - November | 2017

Kia Gostovic was my loan officer. From the start of the process all the way to the close of the loan, Kia was incredibly responsive, personable and she very effectively lead her team and communicated with me in such a way that everything went smoother than I could have ever imagined. Thank you, Kia!!

James O. - November | 2017

This was my first home buying experience and I was very nervous based on various horror stories. To my complete shock this process was incredibly easy and fast. I have an extremely high expectation of service that I hold myself and my team to. More than once during this process I sat back and said, damn - these ladies are as good or better than my team. Kia and Vanessa were incredibly responsive and always went above and beyond explaining the process and I never felt rushed. I couldn't be...

Amanda W. - Funded 9/13/17

Guaranteed Rate was the second company we looked at to refinance. The first simply told us we had to wait due to some things on our credit report. Kia at Guaranteed Rate told us those things shouldn't even be on our credit report and assisted us in taking the steps to correct and remove them within a day. The people at Guaranteed Rate went above and beyond for us and I would absolutely recommend them to anyone looking for a mortgage or refinance!

Stacey T. - Funded 9/25/17

This was my first home buying experience and I was very nervous based on various horror stories. To my complete shock this process was incredibly easy and fast. I have an extremely high expectation of service that I hold myself and my team to. More than once during this process I sat back and said, damn - these ladies are as good or better than my team. Kia and Vanessa were incredibly responsive and always went above and beyond explaining the process and I never felt rushed. I couldn't be...

Amanda W. | 09/13/2017

Guranteed Rate was the second company we looked at to refinance. The first simply told us we had to wait due to some things on our credit report. Kia at Guaranteed Rate told us those things shouldn't even be on our credit report and assisted us in taking the steps to correct and remove them within a day. The people at Guaranteed Rate went above and beyond for us and I would absolutely recommend them to anyone looking for a mortgage or refinance!

Stacey T. | 09/25/2017

Great online tools. Great communication from the team. Outstanding job....and a great rate! Thanks so much!

Greg F. - August | 2017

Kia Gostovic was my agent and she made the process a pleasant experience by being extremely helpful, professional, friendly and timely. I would definitely recommend rate.com and I would use them again.

Sophie N. | July 2017

Kia Gostovic & Team were absolutely amazing throughout the entire process!!!!

Benjamin F. | July 2017

Easy, Convenient, Excellent Service, Kia Gostovic was Great.

Jorge N. | July 2017

Kia & Tim were very professional and responsive. Doing the bulk of the process via email was very easy and efficient.

Stephen W. | June 2017

Kia and Tim are fantastic. Very responsive and always a friendly voice. This was the best experience I have ever had with getting a loan. Your secure doc upload website is much better than what the large banks offer for document upload. Very happy that you use DocuSign, as well.

Phillip V. | June 2017

At the time of pre-qualification I worked with a total of 4 different lenders (to ensure I would be funded). I choose to proceed with Guaranteed Rate based solely on their customer service. My loan officer, Kia took the time to provide hypothetical payment options and different loan options. Both she and Tim were available after hours via email where other lenders just ignored communications. The loan application was straight forward and simple.

Taharvey D. | July 2017

About Kia

Being in the mortgage industry means I get to help others achieve the dream of homeownership. There’s nothing I love more than finding a better rate than our competitors, providing my client with the right loan and using our industry-leading technology to help them close quickly. I especially enjoy my role because I enjoy helping people and being able to help families secure financing to purchase a home is a very rewarding thing. Knowing that I was a part of getting them in a home where they can build memories is a great feeling to have.

In addition, I take considerable pride adhering to our core values, especially when it comes to “Deliver Results” and “Put the Customer First”. My clients are counting on me and my team to secure their financing seamlessly and on time. I also believe in the platinum rule - treat others as you would want to be treated. Through conversation, listening and understanding, I continuously put the customer first. I also believe that “Hold Self and Others Accountable” is a very important value. We all make mistakes, but it's how we take ownership of those mistakes, learn from them and make it right that sets us apart.

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