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Kia Gostovic

Happyness Specialist
1806 W Cuyler Ave, Suites 1W and 2E, Chicago, IL 60613
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NMLS: 1598344
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TestimonialsCustomer testimonials Read more

Kia & Tim were very professional and responsive. Doing the bulk of the process via email was very easy and efficient.

Stephen W. | June 2017

Kia and Tim are fantastic. Very responsive and always a friendly voice. This was the best experience I have ever had with getting a loan. Your secure doc upload website is much better than what the large banks offer for document upload. Very happy that you use DocuSign, as well.

Phillip V. | June 2017

At the time of pre-qualification I worked with a total of 4 different lenders (to ensure I would be funded). I choose to proceed with Guaranteed Rate based solely on their customer service. My loan officer, Kia took the time to provide hypothetical payment options and different loan options. Both she and Tim were available after hours via email where other lenders just ignored communications. The loan application was straight forward and simple.

Taharvey D. | July 2017

About Kia

Being in the mortgage industry means I get to help others achieve the dream of homeownership. There’s nothing I love more than finding a better rate than our competitors, providing my client with the right loan and using our industry-leading technology to help them close quickly. I especially enjoy my role because I enjoy helping people and being able to help families secure financing to purchase a home is a very rewarding thing. Knowing that I was a part of getting them in a home where they can build memories is a great feeling to have.

In addition, I take considerable pride adhering to our core values, especially when it comes to “Deliver Results” and “Put the Customer First”. My clients are counting on me and my team to secure their financing seamlessly and on time. I also believe in the platinum rule - treat others as you would want to be treated. Through conversation, listening and understanding, I continuously put the customer first. I also believe that “Hold Self and Others Accountable” is a very important value. We all make mistakes, but it's how we take ownership of those mistakes, learn from them and make it right that sets us apart.

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