GuaranteedRate - Mortgage Company

Kristine Bestler

Vice President of Mortgage Lending
3940 North Ravenswood, Chicago, IL 60613
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NMLS: 150655
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My loan officer Kristine was THE BEST!! She was great at being very responsive and answering all my questions to make sure I was aware of everything going on during the complex home loan process.

Arthur C. - August | 2017

I want to thank Kristine Bestler and her team for all their efforts getting my mortgage processed. I know I asked for a shorter than usual processing time and I feel that your performance getting the loan to close was outstanding. Rest assured that your efforts did not happen in a vacuum. They affected real people, real lives in a real positive way. You have my most heartfelt gratitude.

Anthony L. | May. 2015

Kristine Bestler was very professional and knowledgeable!

Steve N. -- Chicago, IL 6/30/2014

Kristine was helpful and responsive throughout the process. She was able to promptly fix some of the confusion that went on during the closing!

Matthew C. -- Chicago, IL 6/19/2014

Kristine Bestler was AMAZING throughout the whole process!

Daniel O. -- Chicago, IL 6/9/2014

"Kristine Bestler and her team were tremendous!"

Richard A. -- Elmhurst, IL. -- 8/2013

"It was quick and painless... Kristine was great to work with as always!!! Communication was clear and it made it easy to provide what was needed on a timely basis. We had no problems and everything was very smooth! They looked out for me and helped me get what I needed accomplished on a timely basis. I wouldn't go anywhere else!"

Robert W. -- Elmhurst, IL. -- 5/2013

"Kristine is competent, knowledgeable and responsive to my clients' needs in real estate transactions. I have worked with her over the course of the past year and look forward to working with her going forward. If you need a dependable go-to person in the mortgage industry she is the one to call."

George Patrick - Koenig & Strey Real Living

"We just wanted to say – “Thank you” for all your hard work. All of you are a great working team! It is probably more work to get everything ready than I can imagine. Mike D. we appreciate you scheduling us to close in Sept. Mike S. & Brooke we appreciate doing many of the details that are as important as anything. We especially want to thank you, Kristine, for managing the team well & following through so we could close in time. Sue & I really like Guaranteed Rate & try to...

John L. -- Chicago, IL. -- 10/2013

"Everyone I dealt with was professional, knowledgeable, through and very helpful. Kristine Bestler was excellent. I have gone through this process several times over the years, this seemed to be the most organized, efficient I have experienced. I have 2 homes now, don't plan on any other purchases but if the rates presented an opportunity that made sense we would try using Guaranteed Rate first."

John R. -- Syracuse, IN. -- 4/2013

"I was having a bad experience with a local lender and made the decision to take my business elsewhere. I came across your site and liked your rates, Kristine Bestler and her team were able to get my loan processed and closed within 14 days. We made our closing date and everything went flawlessly! I would definitely recommend and use Guaranteed rate again. Rates are great, service is too and Kristine's team worked very hard to get my loan closed on time."

Shannon K. -- Phoenix, AZ. -- 4/2013

"I thought that Kristine Bestler was the Fantastic. She made herself very available for advice or questions on the process. I got a great deal with professional service, so I would definitely recommend her and Guaranteed rate to others."

Lee R. -- Shoreline, WA. -- 5/2013

"Kristine and her team were amazing! Kristine was always available to answer any questions and concerns and they were very quick to return my calls or emails. The whole process with them was very easy and smooth. We even had our clear to close two weeks before the close date!! And we had the hud and figures the day before the close. I'm very please and will not hesitate to use or recommend Kristine."

Ryan F. -- Denver, CO. -- 7/2013

"The team was fantastic, very responsive and in the end we were even able to move up the closing. Kristine is phenomenal! We've worked with her on two refi's of our previous home and she was great in helping us with this new purchase as well. We had many questions and concerns but reassuringly they fielded each question quickly. Your rate was better than others offered and the team is fantastic to deal with. Kristine Bestler, Jennifer Rutzen and Anna Vuong were always responsive, and...

Edward B. -- South bend, IN. -- 8/2013

I want to thank you and your team for going above and beyond, in their quest to close my home loan. What a team you have ! Kristine, I don't know how you did all that you did in this short period of time, but thank goodness you did !!! Rob, I owe all of these people a deep sincere thank you ! Kristine worked with my realtor Nancy McEihiney and they are a Dynamanic Duo !! I look forward to stopping by your office with some treats........................ Continued...

Kevin M. -- Chicago,IL. -- 9/2013

"Kristine ran point on the deal. We were a tough client, between IRS problems I had on my side that ran out a full lock period (unbelievable), and delays/problems that Cheryl and I authored by not coming up for air from our jobs often enough to keep this moving. Kristine and the team were professional, supportive and positive,in sum, they did a great job! I am sure that the lion's share of the credit goes to the team, but the service culture they manifested only happens in a leadership...

Brian --- 11/2013

Hey check out this inspiring message George said about Kristine! "Never before have we had such a great experience with a new or re-financed home loan. Kristine Bestler and her team were extremely professional and provided quick, accurate products and information. Thanks so much for the experience!"

George F. -- Spanaway, WA -- 12/2012

Hey check out how amazed John was with Kristine services! "Kristine Bestler went above and beyond the call of duty, he received a call from her unsolicited and he was blown away by how much she helped, she was unbelievable!"

John F. -- Chicago, IL --12/2012

Hey check out how impressed Josh was with Kristine Services! “Kristine Bestler was very knowledgeable, friendly and patient in helping us to understand the details of our refinancing options. In addition to the above comments, the benefits of closing were very close to estimates!”

Josh W. -- Portland, OR -- 12/2012

"I was referred to Kristine at Guaranteed Rate by a friend. Kristine and her team did an amazing job in helping me understand the process, and alleviate any concern I had throughout the process. They went above and beyond, and I am extremely happy with their work on the my loan. It would not an overstatement if I said, without her I would not have finished the loan process. I have already referred 3 of my friends to her, and they have all closed their loans; very happy with Kristine and...

Suzie -- 11/2013

...Kristine did an amazing job in helping me understand the process and help alleviate any concern I had throughout the(strenuous) process. Kristine went above and beyond and I am extremely happy with her work on my loan. And it's not an overstatement if I said, without her I would not have finished the loan process. I already referred 3 of my friends to her and they all closed their loans and were very happy with Kristine and thankful for my referral... word of mouth is the best marketing for...

Dr. Nihad M. - Chicago, IL 02/2012

About Kristine

With 16 years of proven success, licenses in 24 states and a top ranking of U.S. loan originators, itýs safe to say I know the ins and outs of the mortgage industry. But itýs more than just numbers. Iým passionate about helping people and sharing knowledge. Thatýs why the president of the National Association of Mortgage Brokers asked me to speak to Congress about HARP (Home Affordable Loan Program), and why Guaranteed Rate invited me to work on the front lines of the ground breaking online division in 2011, which revolutionized the business with its digital loan application.

My goal is to assist all of my customers in making their personal, smart financial decisions. We have so many more programs than a singular bank would have, all with different purposes to fit the goals of my customers. And I enjoy being a life partner, watching the market for them and how the changes could save them money as well as being there for them when they have life changes which can make a difference in what loan programs they are utilizing for their overall financial health.

Kristine interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
I expand the focus to discuss customers goals over the life of the loan, best use of their assets and LISTEN
Tell us about a mortgage product that consumers may not be aware of?
We have UNIQUE products that other lenders won't have - How about 5% down on a jumbo loan, without mortgage insurance, waiving escrows, up to 650K!
What part of the home loan process do customers find most difficult and how do you help them through it?
Document collection - and our answer is TRANSFER SAFE - ask me about it!
What provides you with the most satisfaction in your job as a Loan Officer?
My customers give me great happiness when they come back to me for their next mortgage....this means we did a great job for them and will continue to for years to come!
Tell us something that makes you unique or something wacky, yet interesting about you?
I love silly group outings, like Bubble Soccer!

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