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Kyla DeMarzio

Vice President of Mortgage Lending
322 Route 46 W, Suite 260W, Parsippany, NJ 07054
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NMLS: 90199
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TestimonialsCustomer testimonials Read more

Thanks so much, I knew you would just get it done!! I didn't have any doubts and my spirit told me you were the one for the job. I will be sending everyone to you my love!!

Bridgette - Real Estate Agent

Thanks so much, I knew you would just get it done!! I didn't have any doubts and my spirit told me you were the one for the job. I will be sending everyone to you my love!!

Bridgette - Real Estate Agent

Kyla was absolutely wonderful to work with. She is clear and detailed throughout the process and we felt that she wanted us to be educated buyers rather then push us along. Thank you for a great experience!!

Thomas S.

My wife and I were looking for apartment to buy - we found one but it required a special type of loan that my current lender did not provide. Subsequently my agent referred me to Guaranteed Rate and Kyla DeMarzio. I explained to Kyla the rush that we were in because we had to be out of our current apartment within 30 days and wanted to move fast on this condo. She explained that it might be close but she would able to achieve what we wanted. She got her team (Gina Fazzini, Mario Ruiz)...

Corenzo W.

You did such a great job and kept us in the loop the entire process. And your detailed emails made our clients so comfortable we all really appreciated it. Thanks again for an awesome experience!

Susan A. - Realtor

Thanks Kyla! This process was really so much easier than our original mortgage. Thank you and your team for being so easy to work with.

- Christopher W.

Kyla was amazing from day one! She was very thorough and prompt and made the entire experience enjoyable and easy. Kyla and her team are A+++ and customer service can not be beat! I will be sure to refer many people to Kyla! Thanks!!!

Christopher D.

There aren't enough words to express how wonderful Kyla DeMarzio was. From our first conversation to closing, she was absolutely phenomenal. Her knowledge and ability to get things done are truly inspirational. She (and her team) managed to get me the best rate and closed in record time. She's also a sweetheart and that made this home purchasing process a lot less stressful. A truly incredible experience with Kyla and her amazing team. Thank you for helping move into my first home. I will tell...

Irma S.

THANK YOU! I'm so glad I'm working with a professional who's on top of their game like you are!! It’s sooo refreshing. Its the little things like this that I am truly grateful to be working with you. Thank you again

Andrea C.

Kyla, Thank you and your team. Everyone was so great, so helpful, it made the process flow easily.  I hear others that have a miserable experience buying their first home.  You and your team truly made it a fantastic experience from the very beginning until the very end!!  

Andres C.

Kyla, we thank you so much for everything you did for us.  Truly amazing!!!  It was such a pleasure working with you and we will obviously recommend you to everyone!!!!  

Devon

WAHOO!!!!!! You are simply amazing!!!! Thanks SO much Kyla!! You and your team are awesome and it has been a great experience working with you guys!!

Jamie B.

Kyla was amazing. She held my hand through the entire (very short) process. I have heard horror stories about the mortgage loan application process and I went through one myself but only because I had not found my way to Kyla and her team at Guaranteed Rate from the very beginning!

Lida R.

Kyla was amazing! White glove treatment all the way. Very attentive and amazing customer service. She was available any time of the day to answer questions and help us resolve issues.

Anita K.

About Kyla

I enthusiastically entered the mortgage business immediately after graduation from Hofstra University in 1995. I became a member of our nationally recognized competitive dance team and entered college as a pre-med student, studying to be an orthopedic surgeon. Instead of med school, I was granted the opportunity to have the chance to change peoples lives through home ownership. I was drawn to have the privilege to do so and was fortunate to learn from the very best, many of which are still my colleagues today. I was fortunate to learn from the best, many of which are still my colleagues today. I quickly witnessed how an industry I quickly grew to love was littered with such a lack of integrity. This further inspired me to become a student of my profession, and always "do the right thing" by my clients when others didn't. Consequently, 20 years later and with a squeaky clean lending and moral reputation, every decision I make and conversation I have is always driven with the best interest of my clients, always.

I was born and raised in Northern NJ and have lived in Hoboken for the last 15 years. I love my community and am very immersed in it, both personally and professionally. Overall health and wellness enthusiast, life coach, and Mortgage Veteran are often my taglines. Avid sports fan, wine enthusiast, coach, cook, carpenter, certified AQHA equestrian, retired music video choreographer and golfer who doesn't golf enough but does have a hole in one!

Kyla interview Q&A

Who is your typical customer and what questions do they typically have?
My typical client is a first time home buyer, a repeat client either looking to upsize or downsize, a Veteran, or perhaps a previous client looking to refinance to change the terms of their loan, whether to refinance because the market has changed and we can rewrite their loan at a lower interest rate, save money, or take money out of their equity for home improvements, education, investment, or a number of other reasons.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
A well qualified buyer was trying to buy a condo. Two weeks before closing the lender went dark on them with no explanation why. Three days later they got a letter of denial in the mail from their lender with no reason and no return calls from their Loan Officer. Ever since the mortgage and banking crisis of 2008, condo lending has become a science in and of itself. In addition to qualifying you as a buyer, the building as to be approved (or not) which is achieved by gathering an exhaustive list of information from the condo association, and then....knowing how to interpret it and what to do with it. Most lenders and all "big" banks fall down here, and this is where I'm an expert. I get calls from panicked buyers, realtors, and attorneys hoping to save their clients transaction in the final hour. So, I fix problems other lenders can't even begin to comprehend and in the condo world this happens daily.
What part of the home loan process do customers find most difficult and how do you help them through it?
As is anything in life, it's hard to imagine what "it" looks like if you've never done it. Or haven't done it recently. That's where I come in. I lay out a detailed comprehensive road map of what the journey ahead will look like. What to expect, what might go wrong, and how we can potentially avoid it, as a team. I partner with my clients and guide them through the process, explaining what will happen before it even happens. My intense focus and attention to detail puts my clients at ease and they are always prepared, never unpleasantly surprised.
What provides you with the most satisfaction in your job as a Loan Officer?
I have the rare and unique opportunity to build personal relationships with my clients as I guide them through the most likely largest financial decision of their life. There is a huge responsibility attached to this, and one I take very seriously. I often show up to as many of my closings as my schedule allows. This is where most lenders hide because chances are they made mistakes at some point in the process. I walk in with complete confidence that my team and I just gave them the best lending experience they will ever have. THAT'S inspiring to me.
Tell us something that makes you unique or something wacky, yet interesting about you?
I'm often told by family, friends, and clients that "I have more energy than anyone they know." Perhaps they're right. Living a wellness based lifestyle, both mind and body, as well as waking up every day with a genuine sense of excitement, is the direct result of living a life of clear purpose and serving others.

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