What people are saying... What people are saying... Back to profile
Fast response, fast lock, superior customer service and accommodating
Lynh N. - Torrance, CA | Apr 2022
Linda and her team are the greatest. This was our second time doing a refinance with Linda and she has been and is always so supportive.
Charity C. - South San Francisco, CA | Mar 2022
great team, very helpful quick and simple process
Richard M. - Rch Cucamonga, CA | Feb 2022
Linda, Julie and Catherine made the process very quick and easy!! Great to work with. I will return again for future financing when needed thanks to these folks' efforts. Also very competitive rate and fees.
Heather O. - Tampa, FL | Feb 2022
Customer service was amazing
Consuelo W. - La Habra, CA | Jan 2022
The experienced team that we worked with.
Richard F. - Mount Vernon, WA | Jan 2022
Linda Nguyen was very communicative, responsive and thorough throughout the whole process.
Alexander P. - Irvine, CA | Nov 2021
Linda N & Julie R. and the team are so great to work with! They are efficient and very responsive. We have worked and will continue to work with Linda N for our home loan needs. We have peace of mind when we work with Linda because we know that she always does her very best to get us what we need.
Charity C. - South San Francisco, CA | Nov 2021
Customer experience and support from Linda and associated staff
Ajit G. - Redwood City, CA | Nov 2021
Linda and her team provided excellent service, prompt communication and answered all of our questions that we had during the process. It was a pleasure working with the whole team.
Brandon N. - Laguna Beach, CA | Nov 2021
Everyone my wife and I worked with was very personable, knowledgeable, and efficient.
Mark K. - Rancho Palos Verdes, CA | Oct 2021
Linda was patient with me, explained everything. Every detail went exactly as planned.
Lanisha M. - Pasco, WA | Nov 2021
Was my 3rd Loan with GR. Linda is always awesome. Always answers calls and emails promptly. She is the best. The whole experience is simple and painless.
Scott F. - Waseca, MN | Oct 2021
Extremely fast and easy. No hiccups
Daniel F. - San Diego, CA | Sep 2021
The best customer service ever!
Mary M. - Chino Valley, AZ | Aug 2021
This is the second time they have assisted us with refinancing. They are great to work with and have been very patient with us!
April L. - Plainville, KS | Aug 2021
Good rates, straight forward, fast response
Melanie L. - Brandon, FL | Aug 2021
Linda Nguyen and her assistant Catherine were very responsive, patient, and worked so fast to assist me. They are huge assets to Guaranteed Rate and I will be recommending them to all of my friends and family. They really went above and beyond to make sure that I was taken care of and eased my worries as a first-time home buyer and I am so thrilled!
Kent S. - Carlsbad, CA | Jul 2021
Because your team is fast and professional.
James D. - Irvine, CA | Jul 2021
Outstanding turn around on time at loan package
Colin G. - Lakeville, MN | Jul 2021
Linda and her team did a great job. Our refinance was easy and fast.
Nguyen N. - Costa Mesa, CA | Jul 2021
Prompt, courteous, and efficient handling of my loan during the entire process.
Eric M. - Westminster, CA | Jun 2021
It was a smooth process and Linda & her team were very attentive and responsive to my questions or concerns.
Joy N. - Chicago, IL | Jun 2021
Everyone was very professional, knowledgeable, and persistent in helpful us find a refinance that would meet our needs.
Timothy M. - San Juan Capistrano, CA | Jun 2021
Very easy to work with. Linda was wonderful
David T. - Aurora, IL | Jun 2021
Linda and her team were amazing during the entire process. Linda was always prompt with answering any questions. She made the entire process so easy. I loved working with Linda and will recommend friends and family.
Julia T. - Santa Ana, CA | Jun 2021
Very good service. Quick and responsive.
Steven O. - Garden Grove, CA | May 2021
Linda and her team did a fabulous job.
Jimmy L. - Chicago, IL | May 2021
Refinanced twice with Guaranteed rate, generally has good communication and has had the best rate
Michael C. - San Mateo, CA | May 2021
I have worked with them before they are always professional courteous, give the best rates and do what they say they are going to do. Wouldn't work with anyone else
Chantelle M. - Lakeville, MN | May 2021
Great team! Work very diligent and prompt
Phuoc N. - Metairie, LA | May 2021
Linda and Cat made the loan process very easy and painless. They both were very knowledgeable and professional.
Eric F. | Mar 2021
Good rate, easy to work with. Linda Nguyen was a pleasure to work with.
Tuan D. - Lake Forest, CA | Apr 2021
The service was excellent and professionally.
Lim C. - Huntington Beach, CA | Apr 2021
This was my first time refinancing and I’ve heard the whole process could be long and daunting. Working with Linda proved the opposite! As this was my first time, I had a million questions. Linda was very patient and answered all my questions seamlessly. I appreciated that she made herself accessible through emails and phone; and always returned them in a timely manner. Working with Linda and her team made the whole refinancing process smooth and efficient. When it comes time to buy or refinance again, I will definitely return to Linda and Guaranteed Rate. Thank you Linda!
Peter D. | Mar 2021
Linda and team was fast, responsive, and accurate
Christian V. | Mar 2021
Professionalism and easy to get ahold of
Frederick G. | Mar 2021
Very competitive, no problems, very timely
Mack K. | Feb 2021
Linda, Cat and Nicole were great to work with, and the process was really easy and convenient.
Jean C. | Feb 2021
Linda N and Cat are absolutely on the ball every day.
Peter M. | Feb 2021
It was really easy and all done done electronically.
Javier C. | Feb 2021
Great service and professional help from Linda and Cat
Austin H. | Feb 2021
Got fast service and I am really satisfied
Alma S. | Dec 2020
Fast service. Great communication. Awesome!
Geoffrey A. | Feb 2021
I've had several highly beneficial loan refinancing experiences with Linda Nguyen at Guaranteed Rate and each time the process has been professional and easy. She keeps tabs on when a refi will be materially beneficial in my particular fact pattern and only then does she recommend that I refi. This last time she worked it out so that title transfered within my grantor trust, saving me time, not needing to get file the pcor and get that done myself post funding.
Tiffany B. | Sep 2020
Linda was professional, easy to work with, was available to answer any questions we had.
Benny N. | Dec 2020
Linda and her team were great always communicated and made everything easy.
Shane D. | Sep 2020
Easy to work with and Linda is great and her staff
Romina M. | Dec 2020
They were great to work with, professional and always looking out for the best deal for us.
Matthew C. | Jan 2021
So easy to work with and very responsive!
Mark M. | Sep 2020
Linda Nguyn was a professional and made my loan process go smoothly so she is recommended.
Vinh H. | Dec 2020
The process was quick and easy to understand
Lisa D. | Jan 2021
Very efficient, knowledgeable, friendly and professional
Walter W. | Sep 2020
Linda is Amazing and easy to work with I have done two refinances with her
HANY R. | Nov 2020
Linda demonstrates exceptional customer service traits every time.
Amit A. | Dec 2020
Linda and Cat were professional and easy to work with.
Ryan W. | Jan 2021
Linda and her team are amazing!
Lisa W. | Aug 2020
Linda's team was incredible and responsive to my needs.
Boramy N. | Sep 2020
The whole process was very streamlined. I wouldn't go to any other company.
Tam L. | Oct 2020
Linda Nguyen was the person whom I primarily interacted with and her service was beyond professional and expeditious. Highly recommend her and the company to anyone.
Michael L. | Nov 2020
I love working with Linda and her team! I've used them 3 times, and plan on it many more in the future.
Erin E. | Dec 2020
excellent leadership from team lead.
Brian M. | Jan 2021
Great communication kept me informed all the way through the process. Answered all my questions no surprises. Friendly, courteous and professional.
Patricia V. | Aug 2020
The entire loan process was very simple and Linda was very helpful during the whole process.
Subhasish D. | Sep 2020
Easy to work with, staff is pleasant and helpful
Regina T. | Oct 2020
Linda is an amazing loan officer. She was extremely detailed every step of the way and we closed within the month - which is unheard of right now!
Danh T. | Nov 2020
Linda was very active agent and made the process easy and smooth
Ahmed S. | Dec 2020
Excellent service and communication
Khashayar M. | Jan 2021
Fast and very friendly. Communication was so easy.
Christine T. | Aug 2020
I did recommend you to a friend already. Great service and great rates.
Daniel S. | Sep 2020
Closing on time and decent rates
Pritam S. | Oct 2020
The online process is super user friendly. The team is very responsive and prompt in answering all my questions.
Diana H. | Nov 2020
I’ve used them before and they were great
Christine L. | Dec 2020
Very easy to work with, prompt correspondence and closed with no issues!
Robert O. | Jan 2021
Linda was amazing. Hands down the best I've worked with.
Kevin C. | Aug 2020
Even in this extremely busy time for the mortgage industry, GR was able to address questions and requests almost immediately.
Ryan R. | Sep 2020
Linda and her team made the whole process easy for me and she was prompt with answering any questions I had.
Angelina L. | Oct 2020
Linda Nguyen and her team have been processing my loans for several years and their service is always spectacular. I consider her and GR colleagues and friends! Thanks all.
Michael B. | Nov 2020
Excellent professionals to work with. Straight forward conversations. Everything was clear.
Jimmy T. | Dec 2020
Friendly and professional service.
Jesus R. | Jan 2021
Linda and her team were just amazing. I really appreciated the service they provided and it made me want to stay working with GuaranteedRate. I really appreciate their full hearted service and for helping keep me with GuaranteedRate
Wai Son W. | Aug 2020
Everyone is very nice and quick with responses. Also, I wasn’t able to find a better deal.
Li D. | Sep 2020
Linda Nguyen was awesome! She kept me up to speed with every process. That is why I keep returning to her.
Lily V. | Oct 2020
They were fast and always on top of things
Billy N. | Nov 2020
Quick, organized, and friendly
Dean D. | Dec 2020
I love how easy it is to work with you guys
Michelle H. | Jan 2021
I have had a wonderful experience with Linda Nguyen. Always kind, responsive, proactive, and professional.
Doris G. | Jul 2020
Linda and her staff were very patient and helpful
Charles S. | Jul 2020
My loan office Linda Nguyen was extremely helpful,professional and efficient with the whole process.
Bhaskar B. | Jul 2020
They are on top of it and easily reachable at any point of time to answer our queries and hey service is top class.
GANESH D. | Jul 2020
quick, efficient, and friendly lending service
Scott M. | Jul 2020
Linda Nguyen and her team are efficient, helpful, and pleasant. Couldn't ask for much more.
Lee H. | Jul 2020
All the people who helped in our loan process are the best, especially Linda Nguyen!
Robert H. | Jul 2020
Linda Nguyen and her team are the best. The whole experience was seamless and so easy.
Jennifer R. | Jul 2020
This is my third refi with Guaranteed Rate and it has been so painless and easy and has saved me a lot of money. Linda Nguyen is a great asset to your company and she is somebody I would gladly refer anybody to.
Ian S. | Jun 2020
This is the 3rd time I've used Linda great service nice people
Gail W. | Jun 2020
GR made the whole process easy.
Scott P. | Jun 2020
They are very good. Help you in every way to get your loan approved for low interest.
Divya U. | Jun 2020
The process was quick and easy
Jason K. | Jun 2020
Linda is by far the best loan officer I have ever worked with. I came to her through a recommendation from a friend and am so glad I did. Obtaining a home mortgage can be stressful, but she made every step of the way so painless. Thank you Linda and your team for making it happen. We now have a beautiful home to make memories in.
Tam L. | Jun 2020
Linda is very proffessional, prompt and made this process very easy. I also want to thank the rest of the ladies who help with this refi.
Romina M. | Jun 2020
Linda Nguyen and the G R team were very professional and helpful.
Tony D. | Jun 2020
Very excellent communication and extremely quick responses to questions I asked!
Thomas D. | Jun 2020
Excellent service was provided
John L. | Jun 2020
Linda and her team did an awesome job. They were on top of the process and I didnt have to follow up so often. Total confidence in their expertise.
Vinh N. | May 2020
They provide a very professional service to make our loan process much easy.
Kam Wai W. | May 2020
I was very happy with the service that Linda provided.
Tesfay S. | May 2020
Linda works 24/7. She's on top of everything, all the time.
Peter M. | May 2020
Linda is amazing and so knowledgeable. She is the only person I go to for my loan needs.
Phillip S. | May 2020
The whole process was seamless! Great team!
Kelli M. | May 2020
Very professional and fast.
Quang N. | May 2020
Each mortgage company has their pros and cons so some may like the pros or might not like the cons. Guaranteed Rate is fast, competitive and easier to close
Jinho K. | May 2020
Linda was extremelly helpful and helped every step of the way
Michael A. | May 2020
Personable and dependable service.
Tony M. | Apr 2020
Because everyone was very helpfull
Noel M. | Apr 2020
My loan officer Linda was again a true professional and made my loan experience flawless. She delivered the rate I locked at and kept me well informed during the process.
Vinh H. | Apr 2020
Efficient process. Was provided status updates so I didn't have to worry.
Eric M. | Apr 2020
Linda was incredibly professional, knowledge, timely, and personable. She was able to answer all of our questions quickly and helped us feel confident throughout the process.
Jonathan W. | Apr 2020
Linda Nguyen is great to work with and makes life easy!
Azhar R. | Mar 2020
Very responsive and helpful. They keep the ball rolling and are responsive when I email or call. Plus we got an excellent rate.
Trudi D. | Mar 2020
This is the third time I m working with Linda.. she is awesome
Bommudurai V. | Mar 2020
Personalized service was provided based on history.
Thuy T. | Mar 2020
Linda was professional, helpful, and informative throughout the entire process. Any questions or concerns I had were quickly addressed and thoroughly explained. As this was my first time buying a home it was important to me to have someone there to assist me throughout each step of the process.
Michael K. | Feb 2020
Good service and competitive pricing. 2nd time financing with Linda Nguyen.
Kevin M. | Feb 2020
Application process was simple Excellent customer service, excellent support
Thomas T. | Feb 2020
Linda made the process easy!!
Andres J. | Jan 2020
They were extremely helpful, trustworthy and cooperative.
Parvin S. | Jan 2020
Linda and her team did a terrific job very professional and personable and efficient
Linda B. | Jan 2020
Linda was amazing she listened to my circumstance and helped me. She provided fast professional service
Theresa N. | Jan 2020
Everything was smooth and easy. I was nervous at first working with Linda who was in California and I'm in Illinois but she was so fast and prompt. She had worked with my boyfriend on his refinance just a few months ago.
George R. | Dec 2019
Linda did an excellent job, highly responsive, knowledgeable, and sincere. She was on top of everything!! Would love working with her again!!
Prem L. | Dec 2019
Linda Nguyen is the most attentive and knowledgeable mortgage specialist.
Richelle F. | Nov 2019
Linda Nguyen is the most attentive and knowledgeable mortgage specialist
Richelle F. | Nov 2019
I had a great experience with Linda Nguyen.
Ghazal M. | Nov 2019
Linda was very helpful throughout the way
Christine L. | Nov 2019
We have used them twice now, great experience
Timothy W. | Nov 2019
Fast, responsive, and a great rate
Daniel S. | Nov 2019
Linda was great. Walked me thru process and made sure I was always informed on where we were in the refinance process
Francesco S. | Oct 2019
I think they worked hard to give me a fair deal. I liked everything being online. The staff was helpful.
Mary Anne R. | Oct 2019
Everyone that I worked with, was very helpful and expedient in any requests or questions I had
Timothy P. | Oct 2019
Linda and her team are great and best at what they do.
Amit A. | Oct 2019
Unparalleled commitment to customer service
Nelson C. | Oct 2019
Linda Nguyen went above and beyond for me.
Matthew L. | Oct 2019
Great service and responsiveness from Linda and Christie.
Duy N. | Oct 2019
Linda Nguyen was very supportive through out the loan process and made sure we got the house. She personally took time to ensure the seller & buyer agents and escrow about the loan process and gave assurance that it will go through. This level of personal trust & assurance makes me to use Guaranteed Rate again.
Hitendra P. | August 2019
Linda, our loan officer, has been immensely helpful. We came to the table with low down payment. But, she got us a good mortgage product that met our needs as well as a decent rate. She was very responsive and responded to all our queries via email or text. She was great
Pritam S. | August 2019
Linda is very knowledgeable in what she does and it shows as she takes pride in her work. She made the entire process very seamless. I've done my initial loan and a prior refinance with her. Linda and her team keep you updated throughout the entire process. THANK YOU!!!
Carolyn N. | Aug 2019
Linda made the process fast and easy for me! She did not just get me a great deal with a friendly attitude, but she also made sure I understood all the upfront costs I would expect. She was thoughtful and open to help me out, immediately responding to my calls, even once I had moved on to work with Nicole. The process was quick and easy to understand, with a very friendly team helping me out!
Tyler W. | July 2019
Thank you Linda along with your team members. You helped us with the purchase of our lovely home 16 months ago and now with the refinancing. You made it easy for us on both transactions and we appreciate it. Looking forward to your help on our or friend's next home purchase. Thank you.
Vinh N. | July 2019
Ms Nguyen and her staff were amazing once again . They made everything easy for me. I would absolutely recommend them to anybody. THANKS!
Ian S. | June 2019
Great service, very responsive and active to reach out for getting the process completed.
Elays S. | May 2019
Linda Nguyen who was my loan officer did an excellent job and kept me in the loop every step of the way. She took all my stress away through her professional manner and experience. I would recommend Linda to anyone who needs a mortgage loan.
Vinh H. | May 2019
Linda Nguyen my loan officer did an awesome job handling my loan! Would use again.
Vinh H. | May 2019
Linda Nguyen was an amazing Loan Officer for this transaction - she was so patient, answered all of our questions, and provided us with the confidence and knowledge we look for in a financial expert. Linda took care of us and made sure the entire process was going smoothly. She made sure the details were covered and we wouldn't have any surprises. I look forward to working with Linda again in the future!
Jennifer Marie S. | May 2019
I can say without a doubt that the help and service that I have got from Linda Nguyen and her team (including Nicole) at Guaranteed Rate has been fantastic (truly a 10+ in my mind). The free line of communication we had and the fact that I could call or text Linda with my questions or seek inputs at any time was a huge help. I have been through home buying and selling process in the past and this experience remains the best by a long stretch Thank you Linda for your help and service! I will recommend you and Guaranteed Rate to my friends and colleagues who may be interested to buy a house in the near future (or refinancing). I also wish you the very best in your business as you take it to the next level.
Anant M. | April 2019
Linda is so great! Answered all my questions immediately!
Lee S. | April 2019
Worked with Linda for a second time. Would love to work with her again. I have already referred to my friends
Bommudurai V. | March 2019
Linda Nguyen was amazing and very helpful. Looking forward to working with her in the future as well.
Azhar R. | March 2019
Linda was very helpful and her response was instant during all hours of the day. She answered all my questions and guided me through the process and made everything simple and clear for me. I have very little understanding on how to obtain a loan. Her team and every contact she presented me with was kind, polite and extremely professional. I’m already referring her to my friends and family’s who are looking to purchase a home. Thank you Linda, truly appreciate your efforts in making this huge transaction so smoothly with no stress.
Edna T. | February 2019
I can't speak highly enough of Linda and everyone on her team. They have made the refinance process as painless and seamless as possible. I would highly recommend Linda to any of personal friends or family.
Phillip S. | January 2019
Linda and Nicole helped worked on my refinance. They also did the original loan for me. Both times their communication, delivery and execution was timely and precise. Both are very knowledgeable and made sure I was updated throughout the whole process. Thank you for your due diligence!!
Carolyn N. | December 2018
My loan team is amazing and thoughtful and kept me in the loop, the entire process. I can't say enough things about this team (and have already used them twice). Will refer all my family and friends to them.
Phillip S. | November 2018
My loan officer, Linda Nguyen, made this experience so easy. She responded within minutes every time I emailed and explained the process thoroughly. I’m extremely satisfied with the experience and how easy it was to refinance my house.
Ian S. | October 2018
The person who helped me with my loan Linda Nguyen, was the most professional and caring person I have ever worked with. I have gone through this process many times buying properties and refinancing with many banks. Linda was by far the best and was by far the most professional. She called me several times to update and check in on my status. I've never had such a good experience getting a loan as I did with Linda Nguyen and guaranteed rate. I would highly recommend Linda and your company to anyone i can tell. Thank you so much and please send my thanks to Linda.........a highly satisfied customer
Edward B. | September 2018
I especially commend Linda Nguyen, Christie Vo, and Amy Rogers who worked on our loan. We had a challenging loan which required persistence, professionalism and strategic approaches to get it approved - all of which they exemplified! We are very grateful for their support and hard work on the loan, and will not hesitate to reach out to Linda in the future for additional loan services. Thank you, all!
Timothy M. | July 2018
Linda was great and very responsive from the beginning to the end.
Daniel K. | May 2018
I am not one to typically give all the highest marks on a survey. I am generally hyper critical. I just can't justify giving anything less. This loan team was awesome and I would recommend someone in a heartbeat.
Darrell L. | May 2018
I am not one to typically give all the highest marks on a survey. I am generally hyper critical. I just can't justify giving anything less. This loan team was awesome and I would recommend someone in a heartbeat.
Darrell L. | May 2018
Linda Nguyen and her team were awesome. She was very attentive and patient with us since this was the first time we were going through the home loan process. She looked out for our best interest and we trusted in her advice. Throughout the entire process, her and her team kept us well-informed of the loan status. Our questions were answered very quickly, even on the weekends! We are very happy with the customer service that Linda and her team provided. THANK YOU!
Carolyn N. - July | 2018
Linda was great and very responsive from the beginning to the end.
Daniel K. | May 2018
I am not one to typically give all the highest marks on a survey. I am generally hyper critical. I just can't justify giving anything less. This loan team was awesome and I would recommend someone in a heartbeat.
Darrell L. | May 2018
Linda help me review an offer I received from a competitor, but ultimately was able to provide a much better offer. She handled the process well and ensured the loan moved along as needed to fund on time. Will definitely recommend to friends and family!
Thuy Tran. - Placentia, CA | Apr 2018
Linda Nguyen and Christie Vo were great to work with. I appreciate their persistence and help with this transaction.
Kevin M. | April 2018
Linda was AMAZING!! She made buying a house easy and enjoyable! We would not only use her again but refer her to anyone in the home buying process!!
Martin D. - Missouri City, TX | Mar 2018
Linda helped me check an offer I received from a competitor, but ultimately was able to provide a much better offer. She handled the process well and ensured the loan moved along as needed to fund on time. Will definitely recommend to friends and family!
Thuy T. | April 2018
Linda Nguyen and her technical team of Katie Van and Amy Rogers are just excellent. We worked through the process together with them to achieve success. She will answer the phone and respond whenever needed (even at night!) and we felt she was our advocate and ally. I would recommend this financing team to others.
Ed C. - Port Ludlow, WA | Mar 2018
Linda was by far the best loan agent I have worked with. She monitored the rate for me early on and helped me locked the rate before the recent rate hike. If not for her, I would have missed the opportunity to refinance. In addition, the time to close was the shortest from the purchase and refinance I have had before. I would like to thank Linda and her team for all that.
Hector C.- Fremont, CA | Mar 2018
My L.O. was very professional. She had solutions for every issue that came up! She returned calls promptly and had a good team around her. I would highly recommend her.
Anthony S.- Scottsdale, AZ | Feb 2018
My loan officer was amazing! Linda Nguyen was so professional, thorough, and prompt in every aspect and every step in the process. Although my appraisal came in too low for what I initially hoped to accomplish with the refi, Linda kept working to provide me with a refi that would achieve almost all of my initial objectives. I so appreciated that. She definitely went more than the extra mile to help me. If I ever decide to refinance my mortgage again, Guaranteed Rate will be my first phone call!
Linda B. - Littleton, CO | FEB. 2018
Overall experience was excellent. Everyone was very helpful and knowledgeable.
Suresh. D - Dublin, CA | FEB. 2018
This was an incredibly easy process. The entire team was incredibly accessible and quick to respond to any questions I had. This was a great experience and I would absolutely recommend to friends and family.
Brett D. - Phoenix, AZ | JAN 2018
Linda and her team were great!
Wendi M. - Denver, CO | FEB 2018
It is a great joy for me to share my experience with my loan process. My first contact with your company was with Linda Nguyen. Words are inadequate to describe the qualities of Linda as well as all team members that I worked with throughout my loan process. Linda and I spoke almost daily and she made me feel I was the only client she was working with, she had a down-to earth approach to answering very complex questions and always took time to make sure I knew what I was signing and submitting. I received many calls from other loan companies, but from the first call that I had with Linda N. I felt trust, knowledge of process and a commitment to help me meet my goal of successfully closing on my home. Linda would be a great person to train all of your staff on how to do it right the first time. I am very thankful to be a proud Guaranteed Rate customer and home owner!! Please share with all of your A1 team members that helped me with this process that they did a great job.
Jacqueline C. - Roseville, MN | Jan. 2018
Linda and her team were incredibly responsive. Within an hour of asking for a quote, Linda had put together an initial estimate which I approved after looking at several other competitors. Her team then worked late that same day to push through all of the steps necessary to lock in our rate. We closed three weeks later in a successful effort to beat the new tax MID changes by the end of the year. Very highly recommend!!
Cory B. - Seattle, WA | JAN 2018
Linda was just outstanding. She answered all of my questions and managed my expectations on the timeline and the action items. I really enjoyed working with her and her team.
Stacy B. - Scottsdale, AZ | Dec. 2017
This was the second time we used your company, first Jason, then this time Linda Nguyen everyone was always helpful and returned your calls.
Gail W. - Reno, NV | DEC 2017
Our loan officer Linda and her assistant Katie were wonderful. Contacted us every time they needed something and also contacted us to let us know what we needed to do next or what we were waiting on. Thanks
Stacy D. - Sparks, NV | DEC 2017
Linda and her staff sped the process along. Very efficient and courteous. A pleasure to work with them a second time!
Scott M. - Visalia, CA | November 2017
Linda and her team were great. Made the whole process very easy. I would highly recommend them.
Robert D. - Pensacola, FL | NOV 2017
Linda and her team did an outstanding job. They made the process easy and pleasant. We would recommend them to anyone. Thanks for a great experience!
Margaret C. - Atlanta, GA | OCT 2017
Linda Nguyen( President's Club!) out of the Irvine, CA office has closed two loans for me. She is excellent to work with, professional, and took care of everything I needed on the loans. I would continue to work with her anytime. I also want to complement the other members of the team, Christie Vo, Amy Rogers, and Cuong Tran who did an excellent job with helping on the processing side. So all around GR was great for me! Thanks, Mike Brodie
Mike B. - Santa Ana, CA | OCT 2017
I have already told friends about how great this refinance went for me.
Sharon H. - Glendale, AZ | OCT 2017
I had a great experience with Guaranteed Rate. My loan officer, Linda Nguyen, was very helpful through the process and always easy to reach when I had questions or concerns. As a first time home buyer, I think the process went smoothly and I have my team at Guaranteed Rate to thank for that.
Jannet B. - Chicago, IL | OCT 2017
Although, I did it all online and thru text messages all my questions are answered right away. Requested to increase our loan and was done right away too....Thank you Linda and Katie for your help. I will highly recommend to my friends who wants to do refi. MAHALO
Robert & Fannie N.- Kamuela, HI | OCT 2017
If I need to re-finance or invest again I would definitely reach out to Linda, she was awesome.
Devesh N. - Surfside, FL | OCT 2017
Linda Nguyen was extremely helpful and personable. She staying in close contact throughout the whole closing process. I would highly recommend her to anyone looking to refinance their loan.
Anne-Maree C. - Greenbrae, CA | SEPT 2017
Linda, Katie, Amy and the rest of the team were so helpful in getting my loan all setup. They helped me understand the process and different steps along the way and answered any questions I had. Everything was put together so fast in order to get into my new home on time. I never felt like it was out of control despite everything moving so fast. I'm definitely going to recommend Rate to my family and friends. Thanks a lot!
Dominick C.- Lake Forest, CA | Aug 2017
I can't thank you enough. What a professional and helpful team. I was lucky enough to work with Linda and Katie. They went above and beyond my expectations! Everyone made what could have been a stressful time run smooth and easy. A great team! They are a great asset. Thank you!
Jacqueline M.- Island Lake, IL | Aug 2017
Linda Nguyen and Katie Van have been so incredibly helpful, friendly, competent,thorough, punctual, and so easy to work with! Linda and Katie made the process so fast and easy that my wife and I have been extremely happy with Guaranteed Rate and would recommend it to anyone needing a mortgage or redo. THANK YOU SO MUCH!!
David K.- Honolulu, HI | Aug 2017
Linda and Christie were awesome. Great communication, very knowledgeable, and a pleasure to work with.
Scott F.- Wa Seca, MN | Jul 2017
Linda Nguyen was outstanding. Very easy to work with. Patient and understanding of our concerns and helped us get the processing rolling and closed. Highly recommended!
Paul C. - Kiheh, HI | AUG 2017
Our loan officer, Linda Nguyen was very professional yet personable as well. I was also impressed with how easy and fast we received our appraisal. The actual closing process (with the attorney) was very smooth. The only problem that we encountered was it took several days for the payoff to be transferred to our current lender causing additional late fees to be added to our account. If we would have been advised how long the payoff would take, we could have paid the current month payment and avoided the additional fees. Overall, we are very happy with the service we received and would certainly recommend Guaranteed Rate.
James D. - Flowery Branch, GA | AUG 2017
Thank you for making this process so easy and quick!
Allison F. - Anthem, AZ | AUG 2017
I am extremely thankful with the level of service that I was shown by Linda Nguyen. I was worried, nervous and had a lot of questions being a first time home buyer, but she made me feel so comfortable. Any questions that came up, I was always able to get a hold of her via phone call or email.Everyone that I was in contact with at Guaranteed Rate was friendly and happy to help. I would recommend Linda and Guaranteed Rate to everyone I know.
Ricio R. - Chicago, IL | JUN 2017
Linda Nguyen was very knowledgeable and answered all of our questions promptly and was always very nice. I asked a lot of questions and she NEVER seemed bothered by it. Stacy Chadwell the loan processor was a GEM! She was quick and good and she was all over it. It seems the moment she took over the file she guided us through the process and was super sweet and we LOVED working with her and will recommend her to everyone we know who is buying a home. My wife is in the process of getting her RE license and will be recommending Guaranteed Rate to all of her clients.
James F. - Norco, CA | JUN 2017
Linda was extremely helpful and made it easy for me to obtain my HELOC. I couldn't be more satisfied with the whole process or happier with the outcome. I would welcome the opportunity to use Guaranteed Rate again.
Claude G. - Sarasota, FL | MAY 2017
I was very pleased with how fast our loan went through. Also everyone that worked with me was very nice and helpful.
Norma M. - Las Vegas, NV | APR 2017
Linda Nguyen, Mortgage Specialist was very professional, extremely helpful with any questions I had and available always in a timely manner. I will continue working with Linda Nguyen and Guaranteed Rate in the future.
Jeannette V. - Chicago, IL | APR 2017
Linda Nguyen was so attentive and on top of it all. I've worked with many Loan Officers but I'd rate her the best yet. What a relief to have had her helping me through an arduous process.
Michael T. - Saint Paul, MN | APR 2017
My loan officer Linda was extremely helpful, and looked for creative solutions. She was also available and responsive when I had questions, even on weekends.
Robert H. - Wheaton, IL | APR 2017
Linda was fantastic!!
Naomi S. - Huntington Beach, CA | APR 2017
The online application was very user friendly! Everyone I dealt with was very accessible by phone or email. Everyone was also very pleasant on the phone and in their email correspondence. I was updated throughout the entire refinance process.
Kathleen S. - LaPorte, IN | MAR 2017
My loan Officer, Linda Nguyen, was extremely competent and helpful. She was always accessible to answer any questions I might have. I do not have words enough to explain how satisfactory the whole experience was accomplished. Further more, the local Notary Public, Amanda, was very efficient, helpful and professional. I would recommend her use for any loans or occasions you may have in the Ocala/Gainesville area. Thanks again.
Carol R. Ocala, FL | MAR 2017
I absolutely loved dealing with Shimmy- the process was fast and easy. Thank you!!
Minda K. - Baltimore, MD | FEB 2017
The loan officer assigned to me was very thorough and professional. She asked early on what the preferred method of communication was and tailored the process to fit my needs.Thank You!
Colin G. - Lakeville, MN | JAN 2017
Linda and the entire team we dealt with for our refinance were exceptional. This was our first 'internet lender' experience and honestly it couldn't have been smoother. We're busy people who much prefer communicating via email which allows us to respond when we have time, rather than by phone or in person. So especially in that aspect, GR was perfect for us. Everyone we communicated with was immediately responsive. The rate we received was substantially better than what we were offered from a brick-and-mortar lender. Thanks again for the wonderful service!
Timothy C. - Portland, OR | JAN 2017
We refinanced our home through Guaranteed Rate. The entire experience was very pleasant. Everyone we worked with was very helpful, and they took a great deal of stress out of the whole process.
Matthew S. - Hermiston, OR | JAN 2017
Nicole and her team were very attentive and respectful of my time. I've applied for many loans and refinances (in multiple states) in the past and this was, by far, the easiest and most efficient process I've experienced!
Robert O. - Henderson, NV | JAN 2017
You have been more than helpful throughout this whole process and I can't thank you enough! I appreciate everything!
Lane J. - Ankeny, IA | JAN 2017
Loan officer was very professional and closed on time.
Hany R. - El Cajon, CA | JAN 2017
Great experience. Very knowledgeable loan officer.
Ellen S. - Elburn, IL | DEC 2016
Linda Nguyen and her team were fantastic. Would recommend to anyone.
Jeffrey H. - Enterprise,OR | DEC 2016
That was the fastest and easiest refi I've ever had, and I got the rate I wanted. Thanks much!
Eric D. - Valparaiso, IN | DEC 2016
Guaranteed Rate offered me one of the best interest rates and closing cost total. I shopped around between 6 lenders before deciding on Guaranteed Rate. Linda and her team (Nicole, Brian, Amy) were very responsive to my calls and emails. I'm happy that there were no surprises at the end of the process and the numbers I was quoted were on point. Thanks to ya'll, I am a proud new homeowner! Thank you!
Melanie L. - Brandon, FL | DEC 2016
Linda Nguyen is very good.
David B. - North Las Vegas, NV | NOV 2016
Linda Nguyen was amazing to work with. She answered all of my questions (which I had a lot of!) and made the process as easy and stress-free as possible! I was thrilled with my service with her and would highly recommend her to family and friends in the future.
Kathryn V. - Roseville, MN | NOV 2016
Linda and Nicole were excellent to work with. They responded to all my inquiries quickly. I never had to wait until the next day.
Kathy T. - Anaheim, CA | NOV 2016
Very pleasant to deal with. All issues were immediately dealt with to my satisfaction, would do again. ?
Richard C. - Miami, FL | NOV 2016
Great experience, Linda, Nicole, & Kristi were on top of everything and made the process an easy one. Thank You!
Daniel H. - Loxahatchee, FL | OCT 2016
Very happy with everyone at GR.
Carmen S. - Port St. Lucie, FL | Oct. 2016
You have a wonderful staff who coached us through the refinancing process and who were very timely as far as securing the original quoted interest rate.
Peter M. - Saint Helena, CA | Oct. 2016
Linda Nguyen and Michael Thissel were absolutely awesome. They were responsive, efficient and thoughtful. It was truly a great experience working with them.
Albert S. - Las Vegas, NV | SEP 2016
Linda Nguyen was great to work with during my mortgage process. She was extremely understanding, friendly, quick to reply and always on top of things for all of our immediate action items. I would & will, highly recommend her as well as GR to friends & family.
Andrew A. - Boca Raton, FL | SEP 2016
Working with Linda was great. She made me feel like I was her number one priority at all times. Her entire team was wonderful and the process was incredibly smooth and easy. I would definitely recommend Linda and Guaranteed Rate to my friends and family!
Melissa B. - Long Beach, CA | SEP 2016
Linda and Mike were wonderful to work with and were able to deliver the loan with no surprises.
Abraham M. - Coral Gable, FL | SEP 2016
The process was not easy, but the help I received from the Guaranteed Rate team was very important and valuable. I greatly appreciate their help.
Bruce M. - Chicago, IL | SEP 2016
Linda and Theresa were fantastic. Always communicating and making the process easy.
Howard F. - San Mateo, CA | AUG 2016
Linda Nguyen was amazing. She answered all of my questions and concerns and was always available.
Anthony H. - Mesquite, NE | JUL 2016
Working with Linda Nguyen was a terrific experience. Like most prospective buyers, our home buying needs were unique, considering we had a second property that we planned on renting after we closed on our new home. Linda was able to guide us through the entire process, including getting the appropriate documentation, etc. I would recommend her to my friends and family and will certainly use her again.
Quang N. - Fountain Valley, CA | JUL 2016
Linda Nguyen and Nicole Dang (Loan Officers) were extremely knowledgeable and fast in the whole loan process. I would definitely mention this company to people who needed to Refinance or get Mortgage loan. They're reliable and dependable group of experts.
Edwin A. - Cape Coral, FL | JUN 2016
Our loan officer, Linda Nguyen, was extremely patient and helpful with us, guiding us through the process of uploading all the necessary documents. Because VA was backed up, our locked-in rate was extended, so that we did not incur any increase in rate due to the longer than expected interval to closing.
Lawrence B. - Largo, FL | JUN 2016
Referred my cousin and brother-in-law to you already.
Haitham S. - North Port, FL | JUN 2016
We had a great experience and will definitely use them in the future.
Gilleland R. - Sacramento, CA | JUN 2016
My loan officer, Linda, was very responsive and always did a great job answering any questions and clearing up and misunderstandings right away. I've already recommended Guaranteed Rate to a couple friends.
Jason W. - Chicago, IL | JUN 2016
Linda and Michelle were awesome! The process was so much easier than I expected and they explained each step so well. I would definitely recommend Guaranteed Rate.
Pamela W. - Hanover, MN | JUN 2016
Linda Nguyen and her team were amazing. From the first time Linda and I spoke on the phone, until the loan closed- she was ON IT. Linda took the time to walk me through the entire process, she would text me reminders and even came to take my yoga class! My husband and I have refinanced our home several times and I can say with total honesty that this was the best experience we've ever had. The entire team was not only extremely easy to work with, but very professional and kind. I would recommend Guaranteed Rate and Linda Nguyen specifically to anyone looking to refinance their home.
Jennifer P. - Huntington Beach, CA | MAY 2016
Everyone I worked with through the process was great. Linda and Grace are awesome!
Terri A. -Corona, CA | APR 2016
I worked with Linda & Nicole. They were very professional, courteous, and always kept me updated on the status of my mortgage application. This refinance experience was the best ever for my wife and I. Thanks To Linda & Nicole, my wife and I would definitely recommend Guaranteed Rate to our friends. Great Job!
Donald W. -Indianapolis, IN | APR 2016
Everybody helped me through every detail. Linda Nguyen, thanks go to her for saving me money over the competitors.
Hyunzoo S. -North Bend, WA | APR 2016
Linda was a pleasure to work with.
John P. -Fort Wayne, IN | APR 2016
Nicole Dang and Linda Nguyen were awesome throughout the entire process! They were always extremely professional and timely in their responses. It was by far the best mortgage experience I have had to date.
Christopher P. -Sarasota, FL | APR 2016
Linda Nguyen was such a pleasure to work with. She made it such a comfortable experience for me going through this whole process and was always on top of things. This was a scary experience for me to begin with as I have not had a mortgage loan for a while and Linda was very encouraging and real easy to talk to. I am very grateful I had the opportunity to apply for a loan with Linda. Thank you Guaranteed Rate and a million thanks to Linda.
Kristofferson C. -Baldwin Park, CA | APR 2016
I had an exceptionally positive experience with both Linda and Nicole. Thanks!
William B. -Sacramento, CA | APR 2016
Everything was awesome. Thanks!
Lisa W. -El Cajon, CA | APR 2016
I have closed many loans, and Linda N. was by far the best to work with. She's courteous, efficient, and a pleasure to work with. I'm hoping to refer her more clients like myself. Guaranteed Rate closed my loan fast with no delays. Thank you Linda!
Michael B. -Santa Ana, CA | MAR 2016
Linda was excellent making sure the process went smoothly. She and her team had everything covered and were extremely professional.
Michael A. -Des Plaines, IL | MAR 2016
Our loan officer Linda was great explaining the process but most important she cared , I never felt pressured. When we thought we were unable to complete the loan because of loan to value issues and hit a dead end she called me back 2 days later to tell me she found another way to make it work. I had received several calls from other lenders ,but I really felt Linda had our best interest at heart.
Jeffrey B - Fife, WA | Feb. 2016
The loan process as of recent years is somewhat more difficult than in years past. Most people may not be aware of this but Linda and Nicole were fantastic and very helpful during this process. I would highly recommend working with these two people for anyone thinking about a home loan or refinance. Thank you again Linda and Nicole !!!!!!
Derek V. - Fresno, CA | Dec. 2015
The experience was a pleasure. Linda Nguyen and her team were thorough, professional, and very accommodating. There were no surprises which is extremely important when taking out a loan. Linda and her team responded to my questions via email or phone within minutes.
Annette S. – Shorewood, IL | Feb 2016
Our loan officer Linda was great at explaining the process, but most importantly she cared. When we thought we were unable to complete the loan and hit a dead end she called me back two days later to tell me she found another way to make it work. I had received several calls from other lenders, but I really felt Linda had our best interest at heart.
Jeffrey B. – Fife, WA | Feb. 2016
Helpful staff. Friendly, made everything easy for me.
Diana S. - Long Beach, CA | Jul 2022
The process was easy and everything worked out the way I wanted
Amaya L. - Oceanside, CA | Nov 2023
I have been in my new home for about 3 weeks now. I love my new home and my neighborhood, every time I come home I realize how lucky I am and how grateful I am to you for making it possible! You told me early on that you believed in me and you would make it happen…and you did. Every time a roadblock came up you found a way to overcome it. I cannot imagine anyone else taking the time and making the effort to go those extra miles like you did. You are right this is a good loan for me and for your company…even if it did not look so on paper.
Sandy N.
Linda was very helpful and amazing to work with. Anytime we had a question, she would get back to us quickly.
Lisa L. - Westminster, CA | May 2022
They were extremely helpful and had amazing communication. I felt comfortable around my loan officer, and she helped make the process simple and straightforward.
Saadia K. - Chino, CA | Jul 2022
Linda was amazing. She went above and beyond assisting us. I would recommend her to everyone I know.
Jake S. - Santa Ana, CA | Nov 2023