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Liz Starks

Vice President of Mortgage Lending
40 Skokie Blvd, Ste 450, Northbrook, IL 60062
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NMLS: 224526
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"Liz Starks is AWESOME! She was always available for us no matter what time of day it was and she always followed up and was very helpful. This is my third time working with Guaranteed Rate and I will be back! "

Patrick M. --Arlington Heights, IL. -- 5/ 2013

Liz Starks is the greatest and I would absolutely use Guaranteed Rate again. I think this was my 3rd or 4th transaction.

Steve M. - Chicago, IL /12/2011

Liz interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business for 13 years. My customer satisfaction surveys have consistently earned me a 100% rating. I am comfortable working with first time buyers as well as high end clientele.
How long have you been in the mortgage business? What awards have you won?
I have been in the mortgage business for 11 years. My customer satisfaction surveys have consistently earned me a 100% rating. I am comfortable working with first time buyers as well as high end clientele. My ability to explain programs and situations
What advice would you give new or first time home buyers?
First time buyers need to have a budget in mind for their mortgage payment. They often qualify for a larger payment than they would be comfortable with, so I focus on their budget and not mortgage guidelines solely. I also remind them that they will be incurring other debts and responsibilities associated with owning a home as well as the household items they will need to properly maintain their home.
What part of the home loan process do customers find most difficult and how do you help them through it?
Underwriting guidelines are more detailed these days than in the past, so often clients who have financed previously are frustrated by the level of detail required. We try to give them a detailed list of all required documents up front to avoid the piecemeal document requests that other lenders often create.
What provides you with the most satisfaction in your job as a Loan Officer?
It's very rewarding to help someone with their first home purchase, knowing that they have reached a milestone in their lives. I also enjoy tackling tough situations and applying creative solutions to difficult financing scenarios. Many of my clients have worked with me multiple times and I enjoy seeing their lives unfold and their families grow.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am a cooking buff and enjoy creating wonderful meals for family and friends.

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