We had an unexpected change in income due to my spouse losing her job partway through our loan process. Mark Roberts and Cathy Kline made it work for us, and were very patient about explaining all of our options and each step along the way. They were by far the easiest folks to work with considering all the people involved in our home buying process. I am very appreciative of them!
THANK YOU THANK YOU THANK YOU x A MILLION TO MARK RHONDA AND BRENNA FOR HELPING ME THROUGH EVERYTHING OVER THE PAST MONTH. I couldn't see myself using anyone else!
Our Loan officer Mark Roberts, and his Staff Rhonda Williamson, and Catherine Kline made the entire process easy. They are very responsive to all questions, dependable and reliable accomplishing the task at hand. We had a tough time with our Builder having our new home completed on time so we had no more patience for delays. The Guaranteed Rate Staff made our process quick and painless. We will recommend the Staff that we worked with to any Buyers and will continue to use them for our future...
Mark Roberts (VP of Mortgage Lending) was an asset to have at my disposal at a very stressful time in a hot home buying market. I will recommend Mark and Guaranteed Rate to everyone I know that is looking to buy a home in the future.
Mark and his team saved my contract after my bank requested some tax paperwork, and it became obvious that it could not be done before the closing date. It was a very stressful time for me. I have contacted few banks and agencies and it seemed that the issue can not be resolved timely. But is was all over once I contacted Mark. He has found the solution withing a couple of hours and since then everything went smooth, clear and fast. I get loan approval well ahead the closing date. Mark and his...
Mark Roberts was very informative and went above and beyond to help us with our loan. We are very satisfied with the way things were handled.
Joshua M. - Funded 2/7/2017
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