GuaranteedRate - Mortgage Company

Mark Roberts

VP of Mortgage Lending
15200 Weston Parkway, Suite 105, Cary, NC 27513
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NMLS: 664423
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TestimonialsCustomer testimonials Read more

Mark Roberts and his team made my loan process easy each time I have used them, and I will do so again in the near future. A job very well done.

Michael M.

Mark T. Roberts is an excellent Loan Officer who provided a professional advice and took care of the whole process of my mortgage application. I really appreciate his efforts in this matter. Thank you very much!!

Ka Yiu H.

We had an unexpected change in income due to my spouse losing her job partway through our loan process. Mark Roberts and Cathy Kline made it work for us, and were very patient about explaining all of our options and each step along the way. They were by far the easiest folks to work with considering all the people involved in our home buying process. I am very appreciative of them!

Elizabeth S.


Eric C.

Our Loan officer Mark Roberts, and his Staff Rhonda Williamson, and Catherine Kline made the entire process easy. They are very responsive to all questions, dependable and reliable accomplishing the task at hand. We had a tough time with our Builder having our new home completed on time so we had no more patience for delays. The Guaranteed Rate Staff made our process quick and painless. We will recommend the Staff that we worked with to any Buyers and will continue to use them for our future...

Brian O.

Mark Roberts (VP of Mortgage Lending) was an asset to have at my disposal at a very stressful time in a hot home buying market. I will recommend Mark and Guaranteed Rate to everyone I know that is looking to buy a home in the future.

Matt W.

Mark and his team saved my contract after my bank requested some tax paperwork, and it became obvious that it could not be done before the closing date. It was a very stressful time for me. I have contacted few banks and agencies and it seemed that the issue can not be resolved timely. But is was all over once I contacted Mark. He has found the solution withing a couple of hours and since then everything went smooth, clear and fast. I get loan approval well ahead the closing date. Mark and his...

Yuriy B.

Mark Roberts was very informative and went above and beyond to help us with our loan. We are very satisfied with the way things were handled.

Joshua M. - Funded 2/7/2017


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Mark interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the business for 21 years. I liked the idea of helping folks achieve their dreams.
What advice would you give new or first time home buyers?
Ask a lot of questions and be patient.
What can borrowers do to insure a smooth mortgage underwriting process?
I suggest that they follow my lead. I want it to be smooth as much as they do!
What provides you with the most satisfaction in your job as a Loan Officer?
i truly enjoy first time home buyers. There is nothing as satisfying as helping them close on their first home.

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