What people are saying... What people are saying... Back to profile
My lender Mark Vernon was very helpful and supportive during the complicated process of closing my loan.
Erica B. - Chicago, IL | Mar 2022
All the staff were friendly and helpful through the entire process. Mark Vernon was the person I primarily dealt with and he was wonderful.
Daniel B. - Albemarle, NC | Mar 2022
My loan officer was great. He was extremely knowledgeable and helpful. The loan process was very easy.
Peggy S. - Wilmington, NC | Jan 2022
1) They offered me the rennovations + home loan, 2) working with Mr Mark Vernon especially and Mr. Adam Slack was great as they did enerything in their power to get the job done.
Farzad M. - Raleigh, NC | Nov 2021
I had previously asked my bank and my credit union to refinance my home but was denied. Guaranteed Rate did all the right things to help me refi.
Michele L. - Havelock, NC | Oct 2021
Mark Vernon was very informative, responsive, and professional.
Leif H. - Wilmington, NC | Sep 2021
Mark Vernon is excellent!!!
David C. - Wilmington, NC | Sep 2021
Mark Vernon provided us with excellent service
Brenda H. - Hampstead, NC | Aug 2021
Mark Vernon was so helpful throughout our first home buying experience. He responded to emails quickly and answered all our questions! We felt very cared for, and I believe every home buyer should have that experience.
Adam W. - Wilmington, NC | Aug 2021
From start to finish they helped out and made sure we understood the process
Michael I. - Raleigh, NC | Aug 2021
Mark and Lori are awesome!
Ian K. - Wilmington, NC | Apr 2021
Worked hard to find solutions to mortgage challenges, however the process did take a little longer than expected.
Jonathan H. - Cary, NC | Apr 2021
The experience with our loan officer Mark Vernon and his team was exceptional and we know we got a good loan.
Louis R. | Mar 2021
Mark and his team were great from start to finish. They made the process easy and took time to answer all of our questions. They kept us informed throughout the entire process.
Joshua D. | Mar 2021
Mark Vernon is a great worker ! He is patient, and Knowledge.
Jue L. | Aug 2020
Mark and his team did a great job.
THERESA D. | Feb 2021
Mark and Lori worked their hearts out for me
Randy K. | Aug 2020
Mark Vernon, was knowledgeable and presented all options available to me, and made himself available throughout the process.
David G. | Oct 2020
Fairly easy process. The team was knowledgeable and answered all questions promptly.
Scott C. | May 2020
Mark Vernon and Lori James did a great job getting my home long pushed through during the COVID - 19 Crisis.
Jerry D. | Mar 2020
Mark was able to make the impossible, possible. Undertaking a renovation loan during the holidays (and we should add, while caring for our 5 month old and juggling the required travels for work) might not have been the brightest decision on my wife and I's part but he not only was able to structure the loan so that our closing costs were lowered but was also able to simultaneously refinance our rate so we not only saved money short term with closing costs but also long term. Mark and his team went above and beyond to make it work within our hectic schedule, and financial means. Appreciate the effort put into the process by him and his team so that for us, it was as simple as it could be.
Jonathan T. | Jan 2020
My lender was very easy to work with. The process was smooth.
Mark V. | Dec 2019
Mark Vernon is an excellent loan officer! He is professional and personable. He was available and very knowledgeable. He gave excellent advice! Thank you Mark!
David C. | Aug 2019
Our agent was spectacular, even when Mark Vernon was vacationing he took time out to answer questions.
Peter O III. | February 2019
The process was quick and easy. All staff members were very helpful and courteous.
Brenda H. | January 2019
Your team was very efficient, but also very personally understanding and patient, thank you.
Elisabeth L. | August 2018
I have found the representatives that I have dealt with to be very easy to work with and very knowledgeable.
Bradley H. - Wilmington, NC | Jun 2022
Because it’s been a pretty good experience
Rhea Z. - Atlanta, GA | Nov 2022
They was great and very professional they answered every question and made the process very easy.
Ollie A. - Nashville , NC | Mar 2023
They have assisted time and time again on our purchases. Thank you MARK VERNON
Michael I. - Garner, NC | Apr 2023
Very friendly and helpful this is my first home purchase and they made it easy
Angela D. - Greenville , NC | Sep 2023
Mark Vernon was easy to work with.
Charles D. - Hampstead, NC | Oct 2023
Turnaround time was incredible. Mark Vernon and Suzanne Gray did an excellent job with this. The rate was good. And the technology, document uploading and notes made it very easy to get everything together.
Michael B. - Wilmington, NC | Nov 2023