My partner and I worked with Matt Tierney at Guarenteed Rate and while I'd never been through this process before, we didn't experience any of the horror stories I've heard people have with other places. Matt was super responsive, answered questions fully, and got us a good rate. Our situation was difficult as we had a horrible timeline of finding a place a week before leaving to go abroad, and then closing shortly after our return. He worked with us to quickly make sure all our paperwork was...
Will R. – CHICAGO, IL | Jul 2016
Matt Tierney is the best. Takes the time to explain things to a first time buyer. Very efficient and organized. Good level of communication via email and phone. I would recommend Matt, and guaranteed rate, to anyone I know looking for a mortgage broker.
Camille Y. – CHICAGO, IL | AUG 2015
Matt Tierney is so easy to work with and very patient and thorough. He guides me through the loan process with simple to follow instructions and clear explanations.
Rosemary I. – CHICAGO, IL | July 2015
Matt was very thoughtful and diligent in working through the loan process with me.
Lisa P. - Chicago, IL | Nov. 2014
I was super happy. Matt Tierney was fantastic. He was very informative, easy to work with and always accessible to answer any questions.
Matthew N. - Mundelein, IL | Nov. 2014
Matt took a lot of time to help navigate me through a few issues and was extremely responsive trough out the process. Very professional throughout.
Edgar B. -- 11/10/2014
Matt helped the entire process run smoothly and made us feel extremely comfortable despite the issues we had with our builder and his lawyer. He went above and beyond to ensure we were in the loop and following along in the process every step of the way.
Megan A. -- Chicago, IL. -- 9/17/2014
Matt was great throughout the entire process. We talked a few times after normal business hours and we appreciated his efforts. Our questions were answered by Matt in a very timely fashion.
Mark L. -- 10/5/2014
Matt was great! He was always available to speak and get a hold of!
Rebeca S. -- Chicago, IL 7/24/2014
Matt was very helpful and really gave us a lot of useful information, we are very happy with how things turned out.
Andrew G. -- Chicago, IL, 2/19/2014
"Matt and his team made everything easy and seamless. Thanks!"
Robert R. -- Chicago, IL. --- 11/2013
"Guaranteed Rate's services were phenomenal. Matt's Team were diligent, very insightful and kept me in the loop every step of the way throughout my loan process. Everything Matt Tierney's team did was superb . Any fires that arose during the closing process were quickly put out due to a group of fabulous people who know what they are doing. I would absolutely and without hesitation recommend them and I would never phone another loan company. I gladly give my loan officer a '10' for...
Hedi M. -- Hazel Court, IL. -- 9/2013
"Matt Tierney and his team made this experience nothing but positive. I was getting divorced and needed to refinance to buy out my ex wife. I had enough on my plate as it was with other issues and the last thing I needed was more worries and red tape. Matt and his team took care of everything. I sent them the documents needed and within a month I was closing on MY house. Thanks for everything Matt. I would recommend you to all (well not the ex). Thanks again for everything!"
Robert R. -- Chicago, IL. --- 11/2013
"Matt is one of the best loan officers I have ever worked with in the industry. He's always very professional, knowledgeable, thorough, detail oriented, and extremely responsive. I really enjoyed the experience and would work with him again."
Ron S. -- Wilmett, IL. -- 9/2013
"As a first time home buyer, the process was a little intimidating but was made simple and easy because of Guaranteed Rate and Matt's expert guidance. Everyone I worked with on the team was professional and answered my questions in a timely manner. Guaranteed Rate was able to give me a competitive rate and amazing customer service. Matt and his group were thorough, professional, and made the experience easy!"
Jamie K. --- Arlington Heights, IL. --- 8/2013
"I thought Matt was phenomenal. I was frustrated at times, but with the process and appraisals...nothing to do with Guaranteed Rate. Matt was very patient and responsive. At the end of the process, I felt that everything went as I had hoped. There were no surprises. The entire process was a breeze with Matt's guidance!"
Ryan S. -- Aurora, IL. -- 9/2013
"Matt and his team are always great to work with. Their ability to stay on top of things, answer questions with clarity. Starting the process online was helpful and the electronic updates alerts were very nice. My attorney stated it was the smoothest closing she had ever seen. Great work Matt!"
Randi B. -- Chicago, IL. -- 9/2013
"We worked with Matt Tierney, and I have to say I was very impressed with his operation. He did a good job of managing his team, and when I had an important question I needed to discuss with him, he made himself readily available. I was hesitant to work with Guaranteed Rate after a negative experience before, but by the advice of a close friend who knew Matt, we give him a chance. I was very happy with him, and am very willing to recommend him to friends and family that are in the market to...
David G. --- Homer Glen, IL. --- 7/2013
"Matt's team is very attentive and always helpful! I have every confidence in their performance to get the best rates and an accurate final product! I never have concerns about getting the correct answer because Matt's always on the up and up about what is happening with my loan and why it is happening. They have the essentials down that keep clients coming back -- good work, low rates, timely processing and excellent representation. I will be recommending you to others because I think that...
Irene C. --- Chicago, IL. --- 7/2013
"Matt could not have been more helpful or efficient and his team did a superb job. I couldn't recommend him more!"
Michael L.-- Chicago, IL. -- 5/2013
"I really appreciated the care and detail that Matt took explaining the process and the various products available. His advice and opinions were invaluable as I weighed my options. I am very grateful that he called me in advance of some rate volatility to give me the chance to lock in my rate. It saved me a fortune, and was very different from the "customer service" from other banks in the past. Getting the worst-case scenario amortization schedule on my ARM in the closing package was a very...
Kimberly M. -- Chicago, IL. -- 8/2013
"Matt is the BEST! Even when things didn't go smoothly, he stayed in contact and gave me updates so I knew where we were in the loan progress. He even called on days off and after hours. We had a delays for another month due to a difficult seller and their attorney.The delays changed things with my financials but I believe it all worked out in the end. Thank you to Matt and his team for helping me through a very tenuous and frustrating situation to my new home."
Cheryl B. -- Chicago,IL. -- 4/2013
"Matt and his team were awesome. We were first time home buyers and Matt guiding us the entire way through the loan process really calmed all our nerves. We worked with a great team who showed genuine excitement for us in the process, upfront, quick with answers and very fast. The easiest loan process, even the closing was a breeze."
Tyler M. -- Chicago, IL. -- 6/2013
"My loan officer, Matt Tierney could not have been more helpful! His team was very efficient, organized and competent. They did a superb job delivering a good rate and a no hassle process. Thanks to Matt and the team!"
Leonard M. -- Chicago, IL. -- 6/2013
“I couldn't be more pleased about my recent mortgage experience with Matt Tierney and his team here in Chicago. No errors, no misunderstandings, no confusion -- it doesn't get any better than that! Everything was accurate, on time and easy! I'm very satisfied. Thanks!”
Sally H. – Evanston, IL – 7/2013
"Matt Tierney was wonderful to work with. Matt or his team were ALWAYS available to answer my questions or clarify something I didn't quite get. I don't think I ever got a voice mail from them, I always spoke to a person. I got exactly what I wanted - a mortgage at a great rate!"
Barbara G. -- Chicago, IL. -- 1/2013
"Matt and his team at Guaranteed Rate were extremely helpful, patient and knowledgeable enough to handle my numerous inquiries. The great customer service and transparency of the entire process made it so painless and smooth that I would highly recommend them to anyone."
Mary B. -- Chicago, IL. -- 5/2013
Hey check out the glowing review from Robert about Matt!
“On a grade scale A to F, I give an A to Guaranteed Rate for our refinance! Matt and the closing agent were efficient, knowledgeable, courteous and prompt! My wife and I enjoyed doing business with Guaranteed Rate!”
Robert C. -- Chicago, IL -- 03/2013
"I was working with another mortgage company and we had several big bumps in the road that they were unable to work with and it was preventing me from closing. When I switch to Guaranteed Rate and Matt,I was taken care. Matt and his team were fast, efficient, and friendly. It seemed like we closed in no time at all!"
Vontrese D. - Chicago, IL 6/2012
"Everything went exactly as we had hoped. Matt was great as usual...we used him for our first Mortgage based on a friends recommendation and did not hesitate to call on him again when we decided to refinance. We would and will certainly recommend him to friends."
Jeffery M. -- Chicago, IL. -- 2/2012
"Matt Tierney and the team did a fantastic job handling my property purchase. They were quick to address all my questions and concerns in a professional and helpful manner. I use both Guaranteed Rate and Matt because both have a proven track record with me. They successfully worked on a refinance on my last home and the purchase of my new home. I wanted to take this opportunity to send my deepest thanks to Matt and his team for the above and beyond service that helped me acquire my new home."
Roberto M. -- Saint Charles, IL. -- 10/ 2012