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Maureen Lein

Vice President of Mortgage Lending
1240 Iroquois Ave, Ste 300, Naperville, IL 60563
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NMLS: 800503
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TestimonialsCustomer testimonials Read more

I was very happy with the process of my loan. Maureen and her team went above and beyond for me. They were very professional, which that seems to be rare these days with other companies. Thank you very much

Dawn G. - Plainfield, IL | JUL 2016

Maureen was great to work with! She made the process extremely easy!! Thank you for your help!!

David A. -Montgomery, IL | MAR 2016

Maureen was a delight to work with during our recent home purchase. Her attention to detail was excellent and follow up was great. I would highly recommend her to anyone looking to purchase a home.

Don Smith - 2/13/15

Our family had the most amazing experience working with Maureen and her team. Getting a mortgage can be a very daunting task with all the paper work, communication between multiple parties and strict timeline expectations from the seller and bank. Maureen made our mortgage process seamless and walked us through all aspects of our mortgage and got us the best rate. I strongly recommend anybody looking to finance a home to speak with Maureen. You won't regret it!

Closed purchase loan - 2/13/2015

Maureen is an awesome person to work with. She will do whatever she can for you. She also tells you everything up front so there are no surprises. She made the process very smooth and less stressful then it has been in the past with other companies. I highly recommend her.

Patricia Collins - 2/19/2015

My wife and I have done business with Maureen for several years now and have a great experience each time. We decided to refinance recently and went directly to Maureen because we knew she extremely responsive to our needs and knows the business inside and out. She is very knowledgeable but can talk with you on a level that makes everything clear and easy to understand. I would not hesitate to work with Maureen in the future. Top notch!

Closed refinance loan - 2/19/2015

I cannot say enough about the outstanding service we received from Maureen! We went to a big bank and were told we didn't qualify for a conventional loan and would have to do FHA. We decided to get a second opinion and shop around--that's when Maureen was referred to us. She not only ensured us that we did in fact qualify for a conventional loan (which will ultimately save us thousands upon thousands and enabled us to by a fixer upper to turn into our dream home), but also walked us through the...

Closed purchase loan - 2/22/2015

Maureen was a pleasure to work with. She was extremely knowledgeable with the refinance process and very attentive to my specific needs. She was very responsive to my particular situation and again extremely helpful when it came to any questions that I had. Maureen followed through with every process in a prompt professional manner making my experience working with her exceptional. I would highly recommend her to anyone seeking guidance with a refinance loan.

Closed refinance loan - 3/4/2015

I have to say I was very happily surprised how simple the process was to refinance my home. Maureen was in touch with me every step of the way and again I have to say I was impressed with how quickly she always got back to me if I had any questions! She was always able to answer my questions and explain things to me clearly. I highly recommend Maureen for your mortgage needs! She is very professional, knowledgeable and gets things done!

TJM Hall - 4/6/2015

Maureen is the best in the Naperville area. She has refinanced us several time and each time the service gets better and better. There is no doubt that when buying or refinancing you should work with Maureen. A true professional in the industry.

Closed refinance loan - 04/27/2015

I experienced the sale from hell and Maureen remained steadfast throughout and made the transaction as smooth as possible. She is the ultimate professional and guided me and shepherded the process every step of the way. I would not hesitate to recommend Maureen and Guaranteed Rate to anyone looking to secure a mortgage.

Closed purchase loan - 10/2/2015

Maureen and her team provided such an easy and quick re-fi, and with such a good rate, that I've recommended her to others knowing they'd get the best available rates.

Sean Jolka - 9/15/2015

At first I was skeptical, but was proven wrong beyond measure. She was dedicated and persistent in seeing my loan approved regardless of the challenges I had and those that arrived in the midst of the process. My end result was exceptional and I saved a lot in comparison to the competitors.

Closed purchase loan - 11/11/2015

Maureen was an absolute godsend. Our purchase was extremely complicated because of some issues with the seller to the extent that Maureen and her team had to re-do our entire loan and she still was able to get everything done by our original closing date. She was very patient with us and very quick to respond to any questions we had (we're first time home buyers) even if they may have been dumb questions. After working with Maureen, I feel comfortable and knowledgeable about the whole process...

Jessica Blackburn, Plainfield, IL - 12/3/2015

When selecting a lender to work with, Maureen was an easy choice from the beginning. As a first time home buyer, I truly appreciated that Maureen went above and beyond to make the process smooth and stress free when it could have been overwhelming and confusing. She took the time to thoroughly explain every detail in a way that made sense to me and answered all of my questions quickly and confidently. Maureen made it easy for me to make the best decisions with our purchase by providing all the...

Closed purchase loan - 12/17/2015

Absolutely the best from start to finish. Maureen and her team are true professionals and the best experience I have ever had dealing with mortgages. You would be crazy not to contact Maureen and get her help with your mortgage process.

Closed refinance loan - 2/16/2016

I was very pleased with Maureen and her team. I was very satisfied with the high level attention they displayed towards.

Ivory M. - Chicago, IL | Dec. 2015

We simply want to thank you, thank you, a million times thank you for everything you’ve done for us to get our new home. You’ll never be able to understand what a huge moment for our family is to be at this point in our lives but we’re eternally grateful for you being part of this journey!!!

Ralph A. - Naperville, IL - 9/14/2015

The process was well outlined, and Guaranteed Rate stayed in close contact to assist the deadlines.

Daniel J.

Maureen and her staff were wonderful and on top of everything that needed to be done for my mortgage. I will use Maureen again if I need a re-fi or a new mortgage, she was wonderful to work with.

Meggan P. -- Bowlingbrook, IL 8/4/2014

Maureen's guidance, clarifications and re assurances throughout the process were much appreciated.

Matthew F. 08/12/2014

Maureen and her staff were wonderful and on top of everything that needed to be done for my mortgage. The last mortgage I received they made me feel like a criminal but this time it was very smooth and easy. I will use Maureen again if I need a refi or a new mortgage; she was wonderful to work with.

Meggan P. 08/11/2014

Maureen, thank you very much. After what I have heard from my other friends about the home loan approval process I was always anxious but you really made the entire process smooth and hassle free. I have to say I am really impressed with the level of professionalism and communication you have demonstrated. Thank you.

Avinash and Vanaja K. 08/11/2014

Maureen's guidance, clarifications, and reassurances throughout were much appreciated!

Matthew F. -- Naperville, IL 7/12/2014

About Maureen

Maureen interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
Maureen has been in the residential mortgage business for over 18yrs. With minimal knowledge of the business and no referral contacts she proceeded to successfully build relationships with some of the top developers and builders in the Chicagoland area. For 9yrs Maureen’s primary source of business was new construction but In 2005 the new housing market started to decline and eventually disappear almost completely. Maureen had not choice but to reinvent herself and once again hit the streets searching for new referral sources. Maureen successfully built relationships with some of the top producing agents in the Chicagoland area and continues to work with them to this day.
Tell us about a mortgage product that consumers may not be aware of?
203K Renovation. Some people hear the term and shy away from this loan program; thinking it is scary or too complicated when in fact it is not. They say “I want a home that is move in condition, I don’t want to fix it up” and unfortunately those homes may be out there but not in the school district or neighborhood that they want. There are so many homeowners walking away from homes that need “work” not realizing that the 203K home loan can help them renovate it into their dream home. 203K loans allow a homebuyer the ability to finance the cost of renovation into their loan (one loan), close on the home prior to the work being completed and have 6 months to get the work done. The work can be as minimal as new appliances, new carpet and paint or as drastic as remodeling a bathroom or kitchen. With interest rates still at an all-time low the cost to financing the work into their mortgage is minimal and worth it! The down payment for this program is as little as 3.5% down.
What can borrowers do to insure a smooth mortgage underwriting process?
They need to have urgency! I understand that everyone has busy lives; crazy work hours, children’s sports, school and elderly parents, but in order to ensure a smooth underwriting process they must understand the importance of providing all necessary documentation in a timely fashion. In order for us to help our clients, our clients need to help us; which means providing documentation within 48 hours of when it’s requested. Rumor on the street is that it’s so difficult to obtain financing when in reality that is not the case; we just need more documentation than ever before and we need the proper time to look it over to ensure a smooth closing.
Are you active in any local associations or community groups, and at what level? What goals and/or success have you helped these groups achieve?
I am a volunteer for the Jeanine Nicarico Literacy foundation and help with the annual G.L.O.W run. Jeanine Nicarico was a 10-year-old Naperville resident who was kidnapped and killed in 1983. We are very close with the family and do what we can to help her cause.
What provides you with the most satisfaction in your job as a Loan Officer?
Seeing their smiles on their faces as they receive the house keys at the closing. Whether they are first time homebuyers, buying their 2nd home or investors each individual homebuyer has a plan and a dream. It’s such a great feeling knowing I helped them achieve their goal. These clients are not people I meet for only 30 days and never see again; these are my clients for life and I work hard to ensure they come back to me for all their purchasing needs by providing “concierge” customer service.
Tell us something that makes you unique or something wacky, yet interesting about you?
Maureen is a former 2 time All American Fast pitch softball pitcher and Div II Softball coach. She graduated high school from Naperville Central. After College Maureen moved back to her hometown of Naperville and met her husband. She moved back into the neighborhood she grew up in and is now the President of her association. She has 2 beautiful children who are involved in cheer, softball, baseball, basketball and football. Maureen is also a volunteer for the Jeanine Nicarico Literacy foundation where she helps with the annual G.L.O.W run. This foundation is dear to her heart because Jeanine Nicarico was a 10-year-old Naperville resident who was kidnapped and killed in 1983. Maureen and her husband have been very close with the family for a long time and try to do what they can to help the cause.

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