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Michael Dill

Corporate Trainer/VP of Mortgage Lending
320 W. Ohio St, Ste 410, Chicago, IL 60654
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NMLS: 412489
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Michael is the best! He's prompt, accurate and professional. He thinks out of the box and is willing to work one-on-one with potential buyers to find that perfect solution for their financing needs. Very courteous and helpful!

Toni Davis0 - Zillow Review | JAN 2015

He was a great and professional person to work with. He made our home buying experience so easy, and we were able to fully trust him to do everything right.

Liyanage Guillen - Zillow Review | JAN 2015

If you are in the military this is your guy. His knowledge and down to earth personality are second to none. He is a straight shooter and his ability to give you numbers on the spot are extremely convenient. I highly recommend him to Streamline your purchase.

Gillum10 - Zillow Review | JAN 2015

Michael was great to work with. He is very knowledgeable about his profession and set time aside at night to discuss our loan options. He worked extremely hard to get us the best terms for our loan and I would absolutely recommend his services! Thanks Mike!

Elise and Pete - Zillow Review | JAN 2015

Michael Dill was referred to us from our sales agent when we purchased our home. Since the purchase of our home included a relocation from another state we were concerned that the process would be daunting. Fortunately, that was NOT the case. Michael and his team were VERY helpful. Any questions or concerns were addressed immediately. I specifically remember one instance when we left a message from Michael while he was out of the office and to our surprise he called us right back on his day...

Dwegenaar - Zillow Review | JAN 2015

I had good and smooth experience with Michael during my home loan processing. He was helpful in replying to my queries on time.

Pavanc6 - Zillow Review | JAN 2015

This was my first home purchase. Not knowing what to expect and getting so much pressure from all around was making it very complicated. Once I got connected with Michael everything was a breeze. I felt informed and educated. He told me what I needed, I provided the documents and we closed in 10 days. It doesn't get much better than that. Communication is one thing, but thorough answers and follow up is really what made me so confident in the process. I couldn't be happier with the experience.

Jwaldrop31 - Zillow Review | JAN 2015

Michael Dill got our mortgage for us within a week. He worked overtime and many hours on completing our loan information. I cannot say enough good things about him. I would recommend Michael very highly.

Glordes68 - Zillow Review | JAN 2015

Michael was very professional and knowledgeable during my entire loan process. He was able to beat other competitor's rates and even close faster. If you are military this is the right person for you if you're looking to finance a home. If I had a question he would respond immediately and was completely honest and realistic with me during the entire process. It was very pleasant working with him and I highly recommend his services!

Wertzjeremiah - Zillow Review | MAY 2015

Michael was always helpful through the process of refinancing our home. The best part? If I had a question, he would email me the answer right away. He fulfilled all that he promised.

Jillnator - Zillow Review | FEB 2016

Very professional and courteous service. Michael Dill was exceptional. He made the process painless.

Kumarjit B. -Marlboro, NJ | MAR 2016

Mr. Dill was very responsive and helpful throughout the whole process. He was always willing to answer questions, and always either answered my calls or called me back promptly.

Andrew J. - Littleton, CO | Dec. 2015

About Michael

As an Army Officer one of my greatest passions is serving veterans and I am well-established as an expert on VA and FHA lending. Jumbo products also make up a large percentage of my business. My unique consultative approach takes into account opportunity costs, tax advantages, and individual wealth management goals to pair my clients with the most beneficial loan product. Choosing the right mortgage professional can make an otherwise stressful process efficient and even enjoyable. Whether you are a first time home buyer or a self-employed investor refinancing multiple properties, I look forward to exceeding your expectations and earning your business for life.

I was born in Cleveland, OH and attended Bowling Green State University on a full Army ROTC scholarship. I graduated with a Finance degree and am a commissioned officer in the US Army. I have served in the reserve component of the Army since 2007, first as military police then as a combat engineer. I currently live in Chicago, but spent many years in the Tampa Bay area. Outside of work I enjoy traveling, bicycling, hiking, and Krav Maga.

Michael interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I started in the mortgage industry in 2010. I knew I wanted a Finance degree from an early age and was originally planning to be a financial adviser. When I was interviewing for that role it seemed that companies were much more interested in how many high net worth individuals I knew than in my education or potential. The mortgage industry gives me the opportunity to advise clients on how to best achieve their financial goals, but without pressure to sell them anything that doesn't truly benefit them.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
In May 2016 I helped a buyer close on his first home with an FHA loan after he was denied by underwriting, then an underwriting manager. He was just barely two years out of a Chapter 7 Bankruptcy, had late payments after the BK, and had recently changed to a job with a much higher salary. I knew he was a solid buyer and that his financial situation was much different than it was a year before. We worked together to provide numerous letters of explanation about his past credit history, and had his company provide documentation that justified his large increase in income. Underwriting initially disagreed with my interpretation of some of the FHA guidelines, but I eventually got the denial decision overturned and he closed on his new home.
What can borrowers do to insure a smooth mortgage underwriting process?
Working with a loan originator who is an expert on guidelines is an absolute must. The best loan originators know guidelines even better than their underwriters. Clear copies of all the paperwork needed for an approval should be provided and reviewed in advance so that there are no surprises in underwriting. If letters of explanation will help an underwriting decision, they should be provided in up front. However, many loan originators actually create more work or even get loans denied because they submit too much documentation. With few exceptions, only the documents actually required based on the program and investor should be submitted. An underwriter must make a credit decision off the documents provided and they cannot remove something from a file once they see it, even if it should never have been submitted to them. I have closed loans that were denied by other companies just due to small mistakes like this.
What provides you with the most satisfaction in your job as a Loan Officer?
The most satisfying part of my job is saying yes to someone that has been told no elsewhere. I often think outside the box and find a way to get a deal closed, and being able to give someone hope when they felt there was none is extremely rewarding.
Tell us something that makes you unique or something wacky, yet interesting about you?
My senior year of high school I actually played a different instrument in each of our three orchestras, and was 1st chair in two of them (trumpet and violin).

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