Michael Suffoletto

Senior Loan Officer
301 Edgewater Place, Ste 310, Wakefield, MA 01880
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NMLS: 484103
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The process of obtaining the loan is clear and the communication was prompt! Everyone was on top of their scope and knew what they needed from us to move the process forward. We had a pleasant experience throughout the process! Michael was very understanding and answered our questions quickly after he listened carefully to them! Thanks Michael for the help in understanding the type of loan appropriate for us! I would work and recommend my friends and family for your services.

Stephen G. | July 2018

Michael was a great professional to work with. He had very helpful suggestions. Thanks!

April C. | June 2018

The preapproval and approval process was smooth. All the questions that I had were answered expertly and in good time.

Jesse K. - May | 2018

Michael Suffoletto was amazing to work with and definitely took the time to explain or help us with any step of the process. Mike was quick to respond and truly made you feel like you were his number one client. Mike made my experience great.

Nader H. | April 2018

Mike Suffoletto and his team were incredible! As a first time homebuyer, I probably couldn't have been more nervous and had a ton of questions about everything. Mike, Tracy, and David were there every step of the way to provide the information and guidance I needed to make the right loan choice for my family. I can't thank them enough!

Patrick M. | January 2018

Our housing search lasted several years, through several different towns, price ranges, bidding wars and unaccepted offers. Our loan officer was great about providing many different scenarios and options throughout the process. Once we finally found a home, he kept close tabs on the account and we were able to push everything through quickly and close earlier than expected - great news since winter was coming and we needed to replace the heating system!

Amy C. | November 2017

It has been great pleasure again to work this awesome team. They were very patient and kept me in the loop during the loan process. I was going through something in my personal life, and this team was very responsive to my situation.

Lisa L. | November 2017

I think that Mike and his team did a great job. They answered all our questions...and we had a lot of questions. This was a much easier process than the last time we purchased a home. They helped make our dream come true. Thanks!

Todd S. | October 2017

Mike Suffoletto and his team are the best. Mike put everything into perspective and communicated with us throughout the process. Thank you, Mike!

Jason M. | August 2017

Mike and his team were awesome and worked to help us get our dream home. Thank you.

Kirk S. | January 2017

Mike and Amy were very patient with us. They answered all our calls and emails in a timely manner (and we had many questions). We had an unusually long "new build," and they were great every step of the way!

Victor H. | January 2017

Michael Suffoletto was always there for me, from when I initially took out my first mortgage until refinancing for the second time. He took the time to explain everything and answer all the questions that I had throughout the process. I think of him as being very trustworthy and knowledgeable. You know you're in good hands with Mike!

Lisa A. | February 2017

Michael Suffoletto and his team (particularly Tracy Pepin) were extraordinary. Michael came up with a plan for us to improve our credit, was knowledgeable in many areas, and was just all-around awesome to work with. Tracy was extremely helpful, as well. I cannot say enough about this team.

Mark C. | June 2017

Thank you for being so courteous and walking me through the process. I told all my friends about Guaranteed Rate. You were incredibly helpful, and I would not think of using anybody else for my next purchase. Michael, David, Tracy, and anyone I may have forgotten - Thank you so much!

Amal C. | June 2017

Michael and his team were excellent. They put my mind at ease throughout this process.

Kerry-Ann H. | June 2017

Mike Suffoletto and his team were great! They communicated everything and worked with us along the way.

Mark W. | July 2017

Mike went above and beyond to get this mortgage completed in spite of some last minute challenges associated with the loan. He came through for us, and we're very grateful for the hard work from him and the rest of the team at Guaranteed Rate.

Jason A. | July 2017

Mike Suffoletto and his team were responsive to my needs. I had an atypical situation, and they were flexible and responsive enough to make it work, even given severe time constraints. The rates were also good.

Peter G. | July 2017

The staff were really professional and nice during this long process. They truly put clients first and helped us handle the unexpected situations. They're very responsive, especially when things aren't going smoothly or clients need extra guidance on things. Michael Suffoletto's team takes great care of every detail for client, especially the inexperienced ones.

Chen Y. | August 2017

This is our third time working with Mike Suffoletto, and he is the best! He guided us through a complex process with thoughtful advice and wisdom. We would work with Mike again should the need arise.

Brian S. - Acton, MA | Jan. 2016

Michael Suffoletto was nothing short of professional throughout the entire process. I can't thank him enough for all his hard work and dedication on our loan!

Thaddeus R. – Amesbury, MA | AUG 2015

Mike did a great job. From our initial conversation and throughout the whole process I was very pleased with his expertise and it certainly made the whole process a lot easier!

Elan S. – Haverhill, MA | Mar. 2015

Mike Suffoletto is very pleasant, helpful and professional. He responds in a timely fashion and is great in explaining everything prior to closing and advising on what needs to be done on my behalf.

Lisa A. – Andover, MA | Feb. 2015

Mike Suffoletto was incredible to work with. He was prompt with his responses, and made the process a lot easier than our first home buying experience.

Christopher C. – JAMAICA PLAIN, MA | Dec. 2014

"Michael and his team were great through the process, but I wanted to know more about the status of things and it was my first home buying experience so I had no idea what to expect. Otherwise it was perfect. You guys had the lowest rate and biggest closing credit. I would definitely check your rates if I were to go through this process again. Thanks Guaranteed Rate!"

Teresa E. -- Wellesley, MA. -- 8/ 2013

Hey check out this incredible review from Richard about Mike! “Mike Suffoletto along with his entire team went above and beyond getting us the best rate on our refinance along with a quick closing. Even with Christmas and New Year’s holidays, we still closed on 1/2/13. Mike thanks for all your help!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/

Richard L. -- Salisbury, MA -- 12/2012


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Michael interview Q&A

How long have you been in the mortgage business? What awards have you won?
I have been in the mortgage industry going on 10 years now. I started my mortgage career winning the Rookie of the Year honor. I received my Neighborhood Lending certificate in 2010. I have achieved President’s Club performance in 2008, 2009, 2010, 2011, 2012 and 2013.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
The fixed rate options give you the "sleep at night" factor. With a fixed rate mortgage you know your rate AND your principal & interest payment will not change. Alternatively, for certain buyers, the ARM options can be a wise choice. If the risk is managed, many savvy investors chose the discounted rate, and payment savings, associated with ARMS. However, ARMS are not for everyone due to the potential of rate adjustment after the fixed period.
What part of the home loan process do customers find most difficult and how do you help them through it?
Recently the challenge for customers is recognizing that we actually need to verify their income and assets which wasn't the case no too long ago! It's important to set proper expectations, under promise and over deliver!
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Hamburg, NY which is a suburb of Buffalo. I attend St Francis High School in Athol Springs and Allegheny College in Meadville, PA. I now reside in Andover, MA with my wife and son.
Tell us something that makes you unique or something wacky, yet interesting about you?
I never turn off my phone! My wife does not like it, but as long as I am up, I am working! I try to be as full service as possible to all my business partners and customers making myself available and quick to respond. I like adventure and went skydiving for the first time past July! However, the birth of my son in August is taking me on an even greater thrill ride!

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