GuaranteedRate - Mortgage Company

Mike Alkema

Vice President of Mortgage Lending
2311 E Beltline SE , Ste LL 100, Grand Rapids, MI 49546
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NMLS: 642953
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TestimonialsCustomer testimonials Read more

This was indeed one of the greatest experiences that I have ever had with a mortgage company they worked hard and diligently and made us feel like we were the only customer that they were concerned about in the world we totally fell in love with everyone that we came in contact with

Willie S. - October | 2017

Mike Alkema and his team made the whole process smooth, effortless, and very welcoming. Mike was a very straight shooter no fluff just the truth which is exactly how I like it.

Marchello P. | 09/29/2017

This is the second loan I have used Guaranteed Rate for and I am very pleased with the service I have received. Mike Alkema has bee great. I will be sure to recommend Mike and Guaranteed Rate.

David D. | 05/30/2017

I was very satisfied with my loan officer Mike Alkema, who was continually on top of the process and provided various options for my refi.

Lee D. -10/3/16

Great follow up and attention to detail by the entire team. Very positive experience!! Thank you!!

Trace R. - 9/8/2016

Mike Alkema did a fabulous job getting my mortgage refinancing done. He was always very responsive to any questions or concerns. It became clear to me early on in the process that Guaranteed Rate has an exceptional team of professionals working hard to get my loan through to conclusion. I would definitely use them again for my mortgage needs.

Joshua R. 07/08/2016

Mike Alkema did a great job. He was there to answer questions for me at any time. He was very knowledgeable and helpful in this process. I think that the communications from Guaranteed Rate could be a little more streamline. It seemed like we were a bit bombarded with emails from 3-4 people at times, and it became a bit muddy. Other than that, it was great.

Kyle D. June 2016

Mike made the process very easy from day one. This is my first home purchase and he walked me through the entire process.

Douglas R. Funded 6/15/2016

Trust me... They did A LOT for us, when me and my husband went to obtain a mortgage. Kept us in the loop and to close as fast as we did with this crazy market we were VERY pleased. It was harder to get an accepted offer than to get a mortgage and go through the mortgage process.

Sara B. - Funded 5/31/2016

Mike and his team were fantastic! Nothing but positive feedback!!!

William B. - 4/19/2016

Mike, A big thanks to you and your team! The online process was super easy, everything went as planned and you guys were great at frequent communication, putting us at ease throughout the entire refi. We will certainly contact you in the future if we need anything else mortgage related and will spread the word to our friends and neighbors if the topic comes up.

Brad & Chandra B. - 4/13/2016

From the initial phone call with Mike Alkema the service his team provided was beyond professional and expeditious. I received a great rate. His team made it easy to do business. All facets of the loan application was made easy by the team. All aspects were completed via the internet. The team answered all questions, no waiting for feedback. They returned all calls dealing with additional info that I needed in fast and timely manner. It was a pleasure dealing with them. I will definitely...

Edward A. – 3/28/2016

Thanks for all that you and your team did. Dealing with you was very pleasant experience. I will recommend you to anyone that has the need. All the best!

Edward A. - 3/31/2016

filing paperwork online made he process easier and you had some of the lowest closing costs I found. Our loan officer was always available and extremely helpful.

Edmund M. - GREENWOOD, IN | Dec. 2015

Overall it was great dealing with the people from Guaranteed Rate. They were all very patient and guided me through the process with ease. Thank you.

Scottie F. – 2/24/2016

From the time I first contacted him about my situation of being self-employed for less than 2 years with less than perfect credit, he reassured me that all was not hopeless. I had already been turned down by several other institutions, so I was skeptical to begin with. Mike listened to my situation and fully understood the unique challenges it presented. He gave me a thorough overview of what we would need to get approval. Working with Mike was an absolute pleasure! The end result exceeded my...

– Steve

I was really really nervous. I had some credit issues in the past, and wasn’t sure if I would qualify for anything. Mike called me and put me at ease from jump street. He was there morning, noon, and night to answer and questions and ease all of my concerns. 40 days after initially speaking with Mike and we have our dream home! Mike you are truly a professional, and I cannot thank you enough. If you are looking for a mortgage PROFESSIONAL, call Mike!

– Mike L.

About Mike

It is my goal to help you cut through the clutter and noise in the mortgage marketplace, so you can quickly and efficiently find a loan that meets your objectives and fits your lifestyle. As a professional in the mortgage lending industry, I have built my reputation on providing outstanding service to my clients. That means you can count on me to always look out for your best interests, and to keep you informed throughout every step of the lending process.

I have been in Mortgage Lending for 23 Years. I live in Grand Rapids, MI. I am married with two college aged boys and our "whoodle" named Copper

Mike interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
Role #1: I'm your consultant.
1. I ask questions.
2. I take the risk of asking questions.
3. I discover what's important to you.
4. I lead and your choices are easy.
5. I listen vigilantly (to understand what's important to you).
6. I craft a strategic process for you.
7. I define problems.
8. I anticipate obstacles.
9. I identify solutions.
10. I balance everyone's needs.
11. I recognize my mistakes openly.
12. I am willing to change.
13. I admit my biases.
14. I help you realize your dreams.
How has the mortgage industry changed since you started, and what would you expect in the future?
Wow, has the Home Loan business changed since 1992. When I started, we wrote the applications by hand with a pen and it was a timely process. Now Guaranteed Rate's Digital Mortgage can take an application and have an approval in minutes.
What can borrowers do to insure a smooth mortgage underwriting process?
Be prepared and send your requested documents in as quickly as possible. We will ask for 2 years of tax returns and W2's, 30 days of paystubs, and two months of bank statements (All pages). We may ask for additional information as well. Get the stuff into us immediately.
What provides you with the most satisfaction in your job as a Loan Officer?
There is nothing more satisfying about this job than having a client refer in a friend, family, or co-worker for their next Home Loan.
Tell us something that makes you unique or something wacky, yet interesting about you?
There's no such thing as a bad hockey game.

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