What people are saying... What people are saying... Back to profile
Everything went smoothly and agents were responsive.
Janet D. - Occoquan Historic Dist, VA | Mar 2022
The process was easy and everything was online.
Tinaki D. - Manassas, VA | Mar 2022
From start to finish - customer service was amazing!!! We will never go anywhere else for a mortgage!! Amy and Christie and Katelynn were top notch and if not for them we wouldn't have closed when we did! Eternally grateful for them!
Peter G. - Stafford, VA | Mar 2022
Continuously work until customer satisfaction
Gregory M. - Stafford, VA | Feb 2022
Mike and his team jumped through hoops to make sure we had everything we needed on time. We had a crazy seller and they did everything possible to meet her demands.
Alice R. - Manassas, VA | Feb 2022
Great experience! Amazing loan terms and interest rate on my home financing! They are professional and great people who really work hard to get you the best deal possible.
Steven Y. - Alexandria, VA | Jan 2022
Mike allows answered the phone!!! It was easy and quick turn around
Bruce O. - Stafford, VA | Jan 2022
They really helped me getting my credit score to where it needed to be, everything was just so easy the entire process...
Anthony P. - Fredericksburg, VA | Dec 2021
I’ve been working with Mike Sanchez for 10 years. When we finance or re finance a home I don’t look anywhere Elise because I trust Mike and his team. Trust is earned and Mike has earned my trust and friendship over a decade of business relationship.
John P. - Miami, FL | Dec 2021
A 10 for a very responsive team. Specifically to Ms. Christie Snow throughout the process and to Ms. Amy Hardy as we got closer to settlement.
Daniel D. - Alexandria, VA | Dec 2021
Very knowledgeable and gave better rates than companies that say they support veterans
Jason L. - Stafford, VA | Dec 2021
excellent service and communication throughout the entire loan process
Donald J. - Fredericksburg, VA | Nov 2021
The entire process was awesome and painless....
Edward M. - Stafford, VA | Nov 2021
Because of the company's professional throughout the entire process.
Marcus G. - Fort Belvoir, VA | Nov 2021
excellent quick attentive and easy application process and to top it off... friendliest staff/team
Timothy J. - Fredericksburg, VA | Oct 2021
Mike Sanchez and team are the best!!!
Telly S. - Ashburn, VA | Oct 2021
Mike and his entire team are amazing. They were always made themselves available to us and responded quickly when he sent over a question.
Christopher M. - Fredericksburg, VA | Oct 2021
Clear error free communication, excellent execution.
Samuel M. - Richmond, VA | Oct 2021
Staff is exceptional and responsive.
Travis Q. - Fredericksburg, VA | Oct 2021
Mike Sanchez and his team were phenomenal! They made an otherwise stressful situation easy and hassle-free. Shelley and Christie were great to get us across critical phases with all necessary information, and Amy Hardy truly made our experience remarkable. Amy was quite possibly the best customer service experience I have ever encountered and far exceeded any of our expectations. Amy was always available, responsive, and managed everything so well. I will and have already have recommended this top-notch team! On behalf of our family - thank you!
Gregory F. - Fredericksburg, VA | Nov 2021
The lending team at Guaranteed Rate worked tirelessly to get me the best deal. I was actively working with two other lenders and Guaranteed Rate beat them both.
Ivan H. - Stafford, VA | Sep 2021
They were great in all steps of the process.
Timothy M. - Stafford, VA | Sep 2021
They have been EXCELLENT in multiple experiences!
Scott B. - Stafford, VA | Sep 2021
Because of the smooth process
Philip D. - Stafford, VA | Aug 2021
It comes down to their people. Superb communication throughout the refi process and took the time to understand our family's financial needs to get the loan we needed...and why,
Christian D. - Stafford, VA | Aug 2021
Cause the process is so smooth
Philip D. - Stafford, VA | Aug 2021
Mike Sanchez and Team provided amazing support and kept us informed every step of the way. They were always ready to assist and were thorough when addressing all our questions and concerns.
Melina M. - Fredericksburg, VA | Jul 2021
My wife is a Realtor. She has been using Mike Sanchez and his team for years. They truly are the best to work with. Very professional and caring group!!
Daniel R. - Spotsylvania Courthous, VA | Jul 2021
Guaranteed Rate was excellent to work with. They were efficient and very responsive.
Larry M. - Warrenton, VA | Jul 2021
Team Sanchez communications and responsiveness was awesome
Charles B. - Midlothian, VA | Jul 2021
Friendliness and great communication. Also Mike and his team were fantastic.
Peter W. - Alexandria, VA | Jun 2021
Everything worked so smoothly and they made every accommodation happen.
Samantha G. - Arlington, VA | Jun 2021
Mike Sanchez and team, made my family dream of home ownership a reality. I am forever grateful. Thank you
Tarvaris W. - Springfield, VA | Jun 2021
You all were very easy to work with Amy was amazingly patient and prompt with answers to my questions. The rest of the team was amazing and easy to work with as well. Shout out to Mike Sanchez, Christie Snow and whoever else i may be forgetting. You all were great!!
Ronnae Y. - District Heights, MD | May 2021
Ever team member I worked was very professional, knowledgeable and extremely helpful. Mike Sanchez was very kind enough to go through the entire process with me and y spouse. We had no difficulty reaching him.
Doris O. - Dumfries, VA | May 2021
They did a great job for me
Taylor P. - Arlington, VA | Apr 2021
Great team work and always on top of everything.
Dave S. - Stafford, VA | Apr 2021
Mike Sanchez's personal response and attention to detail regarding every call and question. His team was exceptional.
Tye J. - Spotsylvania Courthous, VA | Apr 2021
The Folks at Mike Sanchez Team were awesome!
Rajendra S. - Fredericksburg, VA | Apr 2021
Quick, professional, helpful!
Charles M. | Mar 2021
mike Sanchez team is a great team of professionals.
Gerard S. | Mar 2021
Excellent service from every single person we interacted with.
Alan S. | Mar 2021
I always have a great experience with their staff
Robert B. | Mar 2021
The entire process was smooth, the staff was friendly and helpful, and, they required minimal effort from me to complete the process.
Steven H. | Mar 2021
Top notch service with outstanding results.
Nicole M. | Mar 2021
I got the lowest rate and the ease of using the online system to upload documents securely was crucial during this health crisis.
Adam L. | Mar 2021
Top notch!!!! Mike and the entire team went over and beyond working with us
Richard V. | Mar 2021
They worked with me every step of the way with my loan.
Predeen A. | Feb 2021
The people and process was amazing and fast!
Dennis L. | Feb 2021
The entire process with Guarateed Rate was seamless. I received a call from a representative within an hour of applying and was kept informed throughout the process.
Alice R. | Feb 2021
Process from the start to the ending was smooth and Guaranteed rate had open communication throughout the process.
Donald S. | Feb 2021
Mike Sanchez and Amy Hardy made everything really easy. The technology made everything seamless.
Jason S. | Feb 2021
Mike Sanchez - always available and knowledgable
Bruce O. | Feb 2021
Outstanding in all parts of the experience
Nidia O. | Oct 2020
Excellent rate. Excellent service
Stephen B. | Feb 2021
Great customer support and excellent communications.
Richard W. | Oct 2020
Mike Sanchez never disappoints and always delivers. His team is phenomenal and my family and I always love working with Mike and Guaranteed Rate!
Roger D. | Oct 2020
Very friendly & knowledgeable!
Paul C. | Oct 2020
Everyone I worked with was friendly and helpful.
Christopher H. | Oct 2020
Mike Sanchez and his team were absolutely phenomenal throughout this entire process. Truly professional and catered to every need or question I had. Made me feel as if I was part of the Guaranteed Rate family.
Kevin Y. | Oct 2020
They were very helpful. I answered all my questions
Lisa H. | Nov 2020
We had a great experience with the staff, they worked as a team, Mike Sanchez made the experience less stressful applying a loan and getting all requirements done.
Rosita A. | Oct 2020
The loan process was fairly easy and questions were answered as they arose.
Jose R. | Nov 2020
Super helpful and super easy! Great customer service
Rebecca L. | Aug 2020
They were extremely helpful throughout our entire home buying process and made the process as easy as possible with everything happening currently in the world
Robert B. | Oct 2020
Great group of people. Always helpful
Nicholas G. | Nov 2020
Worked with them before and like the professionalism, rates were better than competitors
Robert C. | Jan 2021
From the very first phone call to the final closing, Guaranteed Rate did an exceptional job with providing the best customer service and making the process very easy during COVID-19.
Joseph M. | Aug 2020
Mike Sanchez and his team were very responsive, friendly, and informative.
Justo M. | Oct 2020
Very accommodating to the customer. Very easy, employees respond promptly. Everyone is friendly
Anneliese F. | Nov 2020
Great service and fast timeframe
Steven C. | Dec 2020
Quick and easy service, good communication throughout the process.
Michael J. | Jan 2021
Process was completed efficiently!
Jason F. | Aug 2020
Great communication, timely processing.
Michael M. | Oct 2020
It was a quick and pleasant experience
James J. | Nov 2020
Excellent service. Great rate
John I. | Dec 2020
Professionalism, the online application to submit documents and the quick response from the personnel for any questions.
Joel Q. | Jan 2021
Mike Sanchez was very professional accommodating and quick to listen and respond, very knowledgable. He was eager to follow up and take action when I expressed some concerns.
Gilda M. | Aug 2020
Hard working group of people looking out for the Customers
Stephen P. | Sep 2020
Very professional and responsive. Each person I spoke with was very knowledgeable about every subject pertaining to financing my new home.
Virgil W. | Oct 2020
responsiveness and good rates
Suzanne G. | Nov 2020
GREAT SERVICE!!!! WAY SMOOTHER AND FASTER THAN EXPECTED!!!
Conrad C. | Dec 2020
Best experience with any mortgage lender by far.
Leonard I. | Jan 2021
Mike Sanchez and his team were great to work with.
Dawn D. | Aug 2020
Personal attention. Always answered the phone or returned the call quickly. Informative. Made the event feel as though I was working with friends.
John G. | Sep 2020
I thought Guaranteed Rate was great, they keep me in the loop at all times and solved every issue that came up.
Christopher G. | Oct 2020
I know and trust Mike Sanchez. He always ensures great service
John P. | Dec 2020
Everything was easy and everyone was helpful.
Stanley M. | Jan 2021
Easiest buying process I've ever had. Informed and advised all the way through the process. 100% communication
Leonard M. | Aug 2020
They’re great to work with.
Scott B. | Sep 2020
Very helpful and kept us informed during all stages
Paul M. | Oct 2020
Excellent client care from each pod member throughout the entire process. Advice and guidance was very clear with each member available for any questions or concerns, very responsive without delay.
Tomakie W. | Nov 2020
They appear to care about the customer
Richard W. | Dec 2020
The quality of work was spot on and Mike Sanchez and his crew were impeccable
Delton G. | Jan 2021
Great service and customer care. The process was nice and smooth.
Larry P. | Jul 2020
Nice Job! Mike and Amy were great
Brian R. | Aug 2020
Easy to work with, all online, quick response to any questions/issues
Vandiver H. | Sep 2020
Great service. Trustworthy. Easy
Daniel G. | Oct 2020
Great results + great communication throughout the process + people I worked with throughout the process were great. Couldn't be happier with Team Sanchez!
Terence T. | Nov 2020
Everyone on the team was a pleasure to work with and did their best to accommodate the situation so settlement was as stress free as possible.
Reginald J. | Dec 2020
Effort throughout the process
Shaun H. | Jan 2021
I am a realtor as well. I use Mike Sanchez often!! He is literally the best Lender in town!!!
Daniel R. | Jul 2020
Nice people, quick, and easy.
Gary S. | Jul 2020
Mike Sanchez and his team!
Peter G. | Jun 2020
Throughout the process, they assisted me with the paperwork. They made sure if I had any issues they would be available. When I had questions, they responded in a timely manner.
Sonya S. | Jun 2020
Unique professionalism and working ethics. Mr Mike Sanchez made himself available at all times to answer my questions.
Nana Kofi M. | Jun 2020
Mike has been amazing through this whole process!
Phillip N. | Jun 2020
Everything was handled very well my my team. I have already sent a coworker to Mike
Andrew L. | May 2020
We had a first class experience. Mike Sanchez was very thorough explaining the process, answering all of my questions, and locked us in for an amazing rate. The online experience was great; simple and kept us informed from start to finish. The staff was very responsive and knowledgeable — they were great!
James E. | May 2020
Very professional and great customer service.
Chris M. | May 2020
Excellent interest rate and more than fair fees.
Sanita S. | May 2020
Awesome customer service and responsiveness! Mike Sanchez is very knowledgeable and accessible.
Craig C. | May 2020
Good communication.. great explanations
Barry B. | May 2020
very professional and responsive
Lakisha H. | Apr 2020
They were great at keeping us informed along the whole process and were transparent
Jay A. | Apr 2020
very professional and responsive organization, they were with us each step of the way!
Michael J. | Apr 2020
Excellent service and kept me informed during entire process.
Irvin R. | Mar 2020
Great service and easy process.
Donald L. | Mar 2020
Excellent customer service and very expedient processing.
Fatima P. | Feb 2020
Extremely easy to work with.
Tommy Z. | Feb 2020
Prompt service, honesty, they reached out to me with ways that I could save money on my mortgage. Mike Sanchez and staff are always available to offer assistance when needed.
Nathan G. | Feb 2020
Mike Sanchez was great to work with. Digital signatures on documents made refinance very easy
James T. | Feb 2020
Excellent service, the electronic process made things very easy
Steven H. | Feb 2020
They were very easy to work with.
Jessica H. | Jan 2020
Great team that is straightforward, responsive, and easy to work with.
Gaven M. | Jan 2020
The service, communication, and assistance were all great. The entire process was smooth from beginning to end.
Daniel B. | Jan 2020
Outstanding rates and outstanding personal service by Mike Sanchez and team
Dale L. | Dec 2019
Mike and his team is completely professional and go above and beyond to make your experience seamless.
Wayne G. | Dec 2019
The professional manner in which my loan was handled and the personal attention received.
Stephen G. | Nov 2019
Easy process, great customer service.
John T. | Nov 2019
Customer service was outstanding
Jared T. | Nov 2019
The process was so smooth, and they kept me informed every step of the way.
Daniel P. | Oct 2019
Ease of application process. Quick professional response to my questions.
Mark T. | Oct 2019
Communication was excellent. I knew who I was talking to every step of the way through the mortgage process. Very organized, helpful, and available.
Callie O. | Oct 2019
You all are great, and fast to respond with answers to my questions! Thanks for all the help!
Nicholas G. | Sep 2019
Thorough, professional, and honest throughout the entire process. Completely took the intimidation and fear of the unknown away!
Charles M. | Sep 2019
You all are great, and fast to respond with answers to my questions! Thanks for all the help!
Nicholas G. | Sept 2019
Thorough, professional, and honest throughout the entire process. Completely took the intimidation and fear of the unknown away!
Charles M. | Sept. 2019
GR did very well throughout the entire process, making getting a mortgage easy!
Scott B. | Aug 2019
Guaranteed Rate made everything so smooth without complications and helped get everything we needed to be able to get our Dream house. They are family now. Such a great job.
Anthony P. | Aug 2019
Mike and his team were a pleasure to work with.
Jason F. | July 2019
Mike was wonderful, he was always available to answer questions and to make this a less painful and stressful experience.
Sharee P. | July 2019
Mike Sanchez was great to work with. Was available to answer questions and provided guidance that got me a lower rate than I had anticipated. His whole team was great and made the process easy for us as first time home buyers. Would absolutely recommend to people I know.
James S. | July 2019
Mike Sanchez and the team over at Guaranteed Rate we’re absolutely nothing less than fantastic. I was going to refinance with a different bank that was going charge me unbelievable closing cost. After a quick phone call to Guaranteed Rate, specifically Mike, saved me thousands in closing costs. Not only did the process of refinancing my mortgage go smoothly, but it felt like the team truly cared. Mike was super responsive with his emails back and forth, and made sure that we got the best rate for our situation. I will 100% be using Guaranteed Rate again if ever need a mortgage!
Kiefer T. | June 2019
Guaranteed Rate made the entire process easy and smooth. As first time home-buyers, everyone was very easy to work with and took the time to answer all of our questions.
Christopher A. | June 2019
The process was so easy. Loved that your team was very responsive, organized, and professional. A+ service!
Rasheeda W. | June 2019
Guaranteed rate made my home buying experience as easy as possible ! I would recommend them to anyone.
Julien C. | April 2019
Mike and the team made it easy! Kudos! He also understood my and my wife’s personal situation and made realistic recommendations. Lastly, we didn’t feel pressured and Mike and team fielded numerous calls and questions timely and without hesitation.
Jeffrey J. | April 2019
Mike Sanchez and his team were flawless and well informed. We couldn't have chose a better lender and we will definitely recommend them to others.
Aaron L. | February 2019
Mike Sanchez and his team were amazing! Would highly recommend them!
Shannon T. | February 2019
Mike Sanchez sealed the deal and was the reason we chose Guaranteed Rate over other lenders. He was easy to get ahold of including at his kid's practice and was very very responsive. Kudos to Mike Sanchez for his efforts!
Roger D. | December 2018
Mike Sanchez sealed the deal and was the reason we chose Guaranteed Rate over other lenders. He was easy to get ahold of including at his kid's practice and was very very responsive. Kudos to Mike Sanchez for his efforts!
Roger D. | December 2018
The entire process from beginning to end was handled very well with open communication, easy signing process, and great customer service.
Daniel B. | November 2018
Mike Sanchez and his staff made this entire process a breeze. I would most definitely recommend to all my friends and colleagues. Great people and outstanding customer service. Thank you Guaranteed Rate!
Jose A. - September | 2018
Mike Sanchez and Colin Scherer and their team made my first time buying experience extremely pleasant and easy. The entire process remained stress-free and smooth. The members of his team kept me informed and in the loop through every step of the process. Extremely thankful for their hard work and knowledgeable experience.
Kevin K. | November 2018
I was referred by my cousin to Guaranteed Rate and I would recommend others to use the company in the future! Thanks for everything!!!!
Kate M. | September 2018
Mike Sanchez and his team made us feel like family during this process. I could not have asked for an easier process. I would recommend them to everyone I know with no hesitation.
Bryan L. | August 2018
Everyone we worked with was prompt, courteous, and extremely professional. Whenever we had questions, help was just a call away. Guaranteed Rate ranks high in our book.
Robert C. | September 2018
Mike Sanchez and his crew made an otherwise difficult move easy. From start to closing was less than 30 days a little over 20 is more accurate. Between phone calls and emails over my cell phone I was still able to get everything to them on time and they responded wonderfully. Would I recommend them again? You can bet your bottom dollar I would! Thanks for the wonderful service.
Ben C. - August | 2018
Everyone we worked with was prompt, courteous and extremely professional. Whenever we had questions, help was just a call away. Guaranteed Rate ranks high in our book.
Robert C. | September 2018
Mike and his team were a pleasure to work with and made it easy to talk to them. Whenever I had a question (no matter what time of day) they were quick to respond.
Ryan T. | August 2018
The entire team was awesome and responsive! Thanks so much’to Mike and his team!
Michael T. | August 2018
The whole team was very professional and knowledgeable. I am going through very difficult times with my husband's health problems and they show so much compassion. GREAT TEAM
Jose B. | August 2018
Mike Sanchez and the team are awesome ! Very thorough and helpful and efficient!
Peter G. | July 2018
I LOVE ALL OF THE PEOPLE I WORKED WITH! Mike Sanchez, Kimberly Webster, Maria Hartley, Kelley Wolfe - YOU GUYS WERE GREAT! I wouldn't be in this house if you all didn't go the extra mile, so THANK YOU!
Alexandra H. | June 2018
Guaranteed Rate was in my corner the whole time - from helping me understand the complex process of purchasing a home to working hard to get me the best possible deal. Their genuine care, attention to detail, and customer focus made buying my first home a seamless experience. I will highly recommend them to friends and colleagues looking to buy a home.
Gaven M. | June 2018
Guaranteed Rate was in my corner the whole time - from helping me understand the complex process of purchasing a home to working hard to get me the best possible deal. Their genuine care, attention to detail, and customer focus made buying my first home a seamless experience. I will highly recommend them to friends and colleagues looking to buy a home.
Gaven M. | June 2018
There were some difficulties with the clarity of requests for documentation and with waiting until the last minute for requesting things that we thought were settled. It wasn't always clear which person we had to communicate with for which issues. The best part is that Mike Sanchez was great and provided the direction and leadership needed to get the job done.There were some difficulties with the clarity of requests for documentation and with waiting until the last minute for requesting things that we thought were settled. It wasn't always clear which person we had to communicate with for which issues. The best part is that Mike Sanchez was great and provided the direction and leadership needed to get the job done.
Russell C. | June 2018
Thanks for all the help!
Nicholas G.
Thanks to GR's outstanding team of professionals! GR representatives consistently provided timely information and assistance throughout the Home Loan process! Special recognition and thanks to: Ms. Maria Hartley; Ms. Nickola Blair; Ms. Kelley Wolfe; and Mr. Mike Sanchez!!
James F. | May 2018
Mike and Colin were fantastic, as well as Maria, Christie, and Nickola. They ultimately got us a great rate even considering our less-than-perfect credit history, and got me through underwriting and all set in time for the settlement date.
James M. | May 2018
Mike Sanchez and his team are absolutely amazing. Without a doubt the best service I have ever had.
Sean H. | May 2018
Mike was very responsive to all of our questions and gave us a good amount of options to go with when it came to our financing. Our best interest is what they strove for. We didn’t have any issues with the process and were able to close in less than 30 days on our new home. My wife and I felt that we had been treated better than expected, and Mike and his team did an amazing job guiding us through the process.
Christopher V. | March 2018
Guaranteed Rate was awesome! On top of everything before I even knew I had a question.
Dennis B. | March 2018
Mike Sanchez made the process of obtaining the loan seamless and efficient. Mike's team worked hard with my realtor and title company to ensure that all the documentation was ready at closing. Mike kept us informed the entire time and answered all questions and ensured that all paperwork was received and timely processed.
Yowei P. | February 2018
First time buying a house, and Guaranteed Rate made it as painless as possible. I would definitely use them again in the future.
Savannah T. | January 2018
I appreciate the timely follow-up and communication throughout our loan process. I also appreciate Guaranteed Rate's ability to get my loan approved when I'd been denied previously.
Dwayne T. | December 2017
Mike Sanchez is an excellent loan officer. He went above and beyond to ensure we received a great deal for our loan. I would definitely recommend him to anyone who is looking to start a new mortgage or refinance.
Douglas M. | December 2017
Mike and his team at Guaranteed Rate are awesome! They gave us a great rate, answered all our questions, and explained the process very clearly. Further, they ensured our personal information was protected from theft, which is really important to us.
Matthew B. | September 2017
Mike Sanchez is the man! Can’t thank him enough for his subject matter expertise and patience.
Robert H. | December 2017
Mike Sanchez is great, and his team of Maria and Nickola were great, as well! They did an outstanding job. Thanks for everything.
John B. | November 2017
As a veteran, who loves having defined processes, Guaranteed Rate stepped in and help finalize my loan process in less than 30 days. That's when WOW factor has just exploded into a moment of grandeur that you are willing to share with everyone that is looking for a winning company! You all are it!!!!!!! Thanks for your five-star service!
Antonio D. | August 2017
My loan officer, Michael Sanchez, was excellent. Very knowledgeable. Quick response to questions. Overall nice guy. Would definitely use him again and will definitely be referring people to him.
Thomas G. | October 2017
Mike was fantastic to work with. Very communicative and informative throughout the entire process. The online submission of information, such as paystubs and W2s, allowed for a streamlined process. Would definitely recommend in the future.
Thomas M. | September 2017
Mike Sanchez and his team were responsive and insightful. They ultimately made the refinancing process easy. I would highly recommend Guaranteed Rate to my friends or anyone considering refinancing options. If you want the best rates and folks that care, Guaranteed Rate is the place to go. Job well done!!!
Karl G. | September 2017
Mike Sanchez and his team were AMAZING! This is the 15th time I've done financing for a home, and by far, this was the best. I stayed with Mike because he's the best out there, and I trust his judgement. I'm pleased to know he's with a company that reflects his work ethic and brilliance. Keep up the good work!
Another Satisfied Customer | September 2017
Working with Mike Sanchez was a pleasure. He's very knowledgeable and took my my needs into consideration.
Carolyn C. - Fredericksburg, VA | Sep 2022
Mike and his team have been truly outstanding. Mike had done over 10 loans for me in the past. I swear every time he and his team out do themselves. I am so happy with the service I will continue to refer him and his team every chance I get. People like this will make a company grow to its full potential and beyond. Thank you Mike and team!!!
Telly S. - Suffolk, VA | Mar 2023
They were very professional and helpful. I felt like I was in great hands.
Timothy A. - Dunkirk, MD | Jul 2023
This was my eighth home purchase and the best so far. Mike Sanchez and his team with Lisa and Nikola are amazing. Also, your technical solutions really streamline the process. OUTSTANDING!
Gustav O. | September 2017
Answered all my questions and were fast to complete the underwriting procedure
Erik A. - Fredericksburg, VA | Jul 2022
Mike and his team are a pleasure to work with! They take the stress out of the process and make everything seem so much easier!
Jermaine S. - Fredericksburg, VA | Sep 2022
I had a painless process from start to finish
Lashawna S. - Stafford, VA | Mar 2023
Very attentive to customer. Very familiar with VA loans and appreciative of military service members.
Brandon B. - Woodbridge, VA | May 2023
I met Mike Sanchez at the Air Force Association conference in 2022. He educated me about the VA loan program and offered to connect me with a realtor he works with in Florida where I bought my home. Mike made everything easy for me and guided me thru the process with excellent frequent communication
Christopher E. - Burke, VA | Jul 2023
Mike and his staff were always ready to help and keep us on task to get the best rate under these tough times.
Arsenio C. - Manassas, VA | Aug 2023
From the minute I first spoke to my loan officer, Mike Sanchez, he made me feel at ease, and I was soon confident that I was in good hands. He was timely, expert in his advice, and always listened carefully to my questions and concerns. He always made me feel like I was his only client. I appreciate the streamlined process of this online experience, because like most people, every minute of everyday is always full, with little time left to be running back and forth to the lender. Thank you so much team!
Robert B. | September 2017
Was always available and willing to go over numbers with me. The idea of locking my rate over 180 days before closing saved me hundreds of dollars on my morgage payment as rates went up during the construction of my home.
Kenneth V. - Stafford, VA | May 2022
The whole team was fantastic!!! I want to especially commend Amy Hardy for all of her efforts and hardworking during this process. There were a couple of hurdles but her attention helped us greatly. She did a great job!
Eric S. - Locust Grove, VA | Jul 2022
process was user friendly and done completely virtual; competitive rates;
Darren I. - Woodbridge, VA | Aug 2022
The entire experience from qualification, approval, appraisal through closing was outstanding. In fact, exceeded my expectations. Mike Sanchez the loan officer and his extended team including Amy my loan coordinator and closer, Shelly the underwriter and many others I'm sure I can't thank enough!! I felt at ease with my terms, workflow and portal. The most important part was being treated like a person. Mike was always available to answer my questions no matter how may times I called or types of questions asked.
Lazonni G. - Ashburn, VA | Sep 2022
Phenomenal job from start to finsh. Mike Sanchez was straight forward with the rate and very knowledgeable about the process. Kate Estep,Amy Hardy, and Shelley Washington were amazing in their response time, instructions, and always got things corrected when asked in a timely matter. I highly recommend Guaranteed Rate.
Anthony O. - Stafford, VA | Mar 2023
Extremely professional and customer oriented service.
Amalec P. - Arlington, VA | May 2023
Made the process easy and very communicative through a difficult closing.
Elizabeth D. - Stafford, VA | Jul 2023
Excellent and prompt services
Dennis F. - Stafford, VA | Aug 2023
Mike was absolutely great to work with! He's so personable that our conversations never felt like business transactions. The communication was great, keeping me informed every step of the way. Thanks for making what can be a trying process so easy!
Felicia G. | August 2017
Never had a face to face meeting with your reps.
Jerry K. - Clifton, VA | May 2022
Mike Sanchez was very responsive, open, and friendly.
Justo M. - Woodbridge, VA | Jul 2022
Very responsive staff and process. Easily understood and managed.
James P. - Falmouth, VA | Aug 2022
Very helpful for a first time homebuyer with a lot of questions. They made the process very quick, easy, and painless.
Kyle J. - Fredericksburg, VA | Sep 2022
The entire team was amazing. Kate Estep and Amy Hardy were so helpful and reassuring during what was a complicated process with no fault of Guaranteed rate.
Kerry C. - Christiansted, VI | Oct 2022
The Customer Service and attention to details were far better than any other mortgage lender I have ever dealt with before.
Sophia W. - Fredericksburg, VA | Nov 2022
They were awesome to work with every step of the way. Also very convenient processing and ability to upload docs especially since we are currently living out of state.
Odiles C. - Hopatcong, NJ | Jan 2023
They were very polite and explained the entire process and extremely responsive
Kathryn E. - Stafford, VA | Feb 2023
The whole team was responsive, knowledgeable, and professional.
Andrea M. - Fredericksburg, VA | Mar 2023
Excellent customer service! Mike Sanchez, Kate, and Amy were great.
John B. - Spotsylvania, VA | May 2023
The Team was amazing throughout each stage of the loan process. They kept me informed along the way!
Judy R. - Ashburn, VA | Jun 2023
The process was smooth. Great communication from Mike and Kate! Everything about the process wasn’t complicated.
Thomas S. - Stafford, VA | Jul 2023
Very helpful at every step of the process.
Alex M. - Clayton, NC | Aug 2023
Mike Sanchez and team are very responsive and got the closing completed in time.
Nathan G. - Madison Heights, VA | Sep 2023
Because Mike was available at all hours for my questions. He and his team made this transaction so smooth and easy!
Neeti B. - Fredericksburg, VA | Oct 2023
They got me through my closing on time
Larry A. - Wilson, NC | Nov 2023
Guaranteed Rate saved me and helped me buy my home. I was in the last hour of my home financing deal when my original lender backed out, and the amazing staff at Guaranteed Rate helped me close my loan and were still able to meet my original closing date. They are an amazing group of people who came through and helped me and my family get into our first home. I could not have done it without Guaranteed Rate. Thank you so much!!
Molly S. | August 2017
They went above and beyond to ensure I kept my rate and helped me with my VA disability paperwork.
Michael R. - Fredericksbg, VA | May 2022
Organized, friendly, excellent web site, good check lists. I feel I received a fair interest rate as well.
Dennis Q. - King George, VA | Jun 2022
Everyone involved was kind, professional and diligent at moving the process forward.
Eric W. - Stafford, VA | Jul 2022
Fast and efficient service
Lukas W. - Rocky Mount, VA | Aug 2022
Excellent customer service and efficient. They deliver.
Rodger J. - Dumfries, VA | Sep 2022
Great experience, no hassle, and excellent customer service.
Demetrius T. - Stafford, VA | Oct 2022
Excellent experience and staff.
Joseph D. - Stafford, VA | Nov 2022
Mike and his treat went above and beyond looking for the best combinations of products, plans, and cash to close, walking me through the whole process and working at lighting speed to get us into our new home!
Cameron G. - Fredericksburg, VA | Jan 2023
Mike Sanchez and his team are professional and it doesn’t get any better than the service they provide, “top notch.”
Joseph N. - Woodford, VA | Feb 2023
It was a very easy process.
Monique B. - Woodbridge, VA | Mar 2023
Mike Sanchez and his team we responsive and helpful.
Brian S. - Albuquerque, NM | Apr 2023
Smooth and fast process, friendly and honest lander good interest rate, Mike and his team were the best and I can''t thank them enough!
Mustafa A. - Springfield, VA | May 2023
The entire staff was very professional and efficient.
Michael W. - Dumfries, VA | Jun 2023
Because the associates were very nice and gave good insights to the process.
Derrick S. - Fredericksburg, VA | Jul 2023
Guaranteed Rate assisted me throughout the entire process. If I had any questions about anything that I may have been confused about, I was sure to get an answer quickly.
Tammy A. - Fredericksburg, VA | Aug 2023
They have been upfront and honest about the entire process and worked with us to get the best possible situation.
Marcus A. - Fredericksburg, VA | Sep 2023
The team was beyond amazing and made the process as smooth as possible.
Te'Quaya G. - Manassas, VA | Oct 2023
Mike Sanchez took the time to explain our options. Kept in contact every step of the way.
Karen J. - Fredericksburg, VA | Nov 2023