What people are saying... What people are saying... Back to profile
Team members were so knowledgeable, kind, and helpful.
Heather B. - Philadelphia, PA | Apr 2022
They were on top of everything. My team was very responsive and kept me informed on everything that was going on. It was an amazing experience
Erin R. - Philadelphia, PA | Apr 2022
Excellent customer experience - team had great communication and moved fast and efficient.
Feng-Yin L. - Princeton, NJ | Apr 2022
Incredible support from the entire team
Lindsay H. - Mount Laurel Township, NJ | Apr 2022
Great communication, large team of people helping us and answering questions nearly 24/7 when we would reach out. Got a good rate and good recommendations.
Jesse A. - Gainesville, FL | Apr 2022
great communication, easy to use portal, helped me navigate the process smoothly
Jennifer L. - Erdenheim, PA | Mar 2022
Excellent to work with in all aspects. Knowledgeable and professional customer service.
Lindsey C. - Jamestown, RI | Mar 2022
Responsive time to inquiries.
Thomas H. - Philadelphia, PA | Mar 2022
Fast response time, friendly/engaging professionals.
Leonard M. - Philadelphia, PA | Mar 2022
The staff were friendly, professional, knowledgeable, compassionate, and generous with their time. They hammered away with any hurdles, holding each other to the highest expectations for the client.
Gertrude B. - Devon, PA | Mar 2022
Mike Tavani was absolutely awesome from start to finish. He answered every single question, was always responsive and made us feel completely confident in our financing choices.
Carolyn D. - Philadelphia, PA | Feb 2022
The team at Guaranteed Rate were wonderful to work with to obtain the mortgage on my new home! Very efficient and responsive and made the whole process very easy for me!
Mary S. - Philadelphia, PA | Feb 2022
They made sure everything was confirmed prior to pre qualification.
Adam C. - Ewing, NJ | Feb 2022
Everything was quick and easy! Very efficient.
Kathy S. - Hoboken, NJ | Jan 2022
Great service coupled with the best price
Peter D. - Milford, NJ | Jan 2022
Rate was competitive, process was extremely easy. Team working on my account was great!
Denise C. - Philadelphia, PA | Jan 2022
superb responsiveness and positive attitude from Mike Tavani and others on team
Benjamin A. - Ardmore, PA | Jan 2022
Mike Tavani and the closing team were excellent throughout the process.
Derek P. - Holland, PA | Dec 2021
Friendly, knowledgeable and great communication skills. S joy to work with.
Adam A. - Philadelphia, PA | Dec 2021
We were using another lending company that was unable to approve our loan. With only about 10 days (including the Thanksgiving holiday) before our scheduled close date, Mike Tavani and the team at Guaranteed Rate were able to approve and close our loan so we had no delay in closing.
Ashley C. - Philadelphia, PA | Dec 2021
Seamless experience! Helpful resources and each individual we worked with was quick to respond and communicated thoroughly
Melissa H. - Philadelphia, PA | Dec 2021
Mike Tavani and his squad are the best. this is our 3rd with them in the last year
Brett K. - Philadelphia, PA | Dec 2021
Extremely easy to deal with and explained everything we needed to know so we could understand without concern.
Matthew C. - Warminster, PA | Nov 2021
They were so helpful, responsive, knowledgeable and easy to work with.
Christina L. - Scranton, PA | Dec 2021
Everyone was so helpful and responsive. The team made what could have been a very stressful and confusing process very easy.
Rachel F. - Jenkintown, PA | Nov 2021
Mike Tavani was fantastic throughout the process
Steven W. - Philadelphia, PA | Oct 2021
Great to work with - very efficient process.
Carolyn H. - Philadelphia, PA | Oct 2021
They were really helpful and great.
Amanda C. - Philadelphia, PA | Sep 2021
Customer service was top notch!
Sean L. - Naples, FL | Sep 2021
very prompt responses with both phone calls and emails, answered all questions no matter how trivial and took the time until I understood everything
Jennifer L. - Erdenheim, PA | Aug 2021
The entire process was really easy.
Nicholas D. - Phoenixville, PA | Aug 2021
they made the process so easy and were kind and patient with me.
Karin W. - Tarpon Springs, FL | Aug 2021
Our loan officer, Mike, was very helpful in working out the details of our loan to make everything work for us and the specific home we had our heart set on and answered our questions along the way to keep us feeling assured and confident in our purchase.
Matthew E. - Philadelphia, PA | Aug 2021
Mike Tavani and his team are amazing professionals, caring, focused and deliver first class customer service. GR is lucky to have his talent and leadership in this ever-changing market!
Shawn D. - Philadelphia, PA | Aug 2021
Enjoyed working the entire team from start to finish.
Bret W. - Conshohocken, PA | Aug 2021
So wonderful to work with and got us a killer rate.
Michael B. - Myersville, MD | Jul 2021
As a first time home buyer , they were very patient answering all queries and also offering me the best rate .
Abbas B. - Philadelphia, PA | Jul 2021
Fantastic customer service and great communication. Worked quickly and closed in 3 weeks (start to finish)!
Leo C. - Philadelphia, PA | Jul 2021
Worked my unique, crazy situation! Mike really pushed for me.
Madison M. - Philadelphia, PA | Jul 2021
Everything was very smooth. The requirements from us were clear, and we hit our closing without issue. We felt supported by Guaranteed Rate through the whole loan approval process.
Christopher P. - Philadelphia, PA | Jul 2021
Positive experience; timely communication and responses.
Christopher G. - Washington, DC | Jul 2021
Loved working with Mike Tavani and everyone was so helpful throughout the process!
Erica D. - Philadelphia, PA | Jun 2021
The members of GR were great to work with and we felt like they were on our "team" the entire purchase process. They were also able to work within our strict deadline for a quick closing.
James L. - Philadelphia, PA | Jun 2021
Very friendly, quick response.
Gai N. - Easton, PA | Jun 2021
They were easy and helpful to work with
Christine A. - Collingswood, NJ | Jun 2021
At every step of the process, each and every member who I interacted with was super friendly and welcoming, and walked me through everything in such a clear and concise way. They were responsive to all my questions whenever I had them, and always made sure that I had all the information I needed to make the best decisions. They guided me from start to finish with no issues whatsoever, and I simply felt they had my best intentions at heart. As a first time home buyer, they made the process so seamless and not so daunting.
Jonas A. - New York, NY | May 2021
efficient, ease of use, informative
Terri M. - Moorestown, NJ | Jun 2021
Easy process, great software platform to manage process
Kevin L. - Philadelphia, PA | May 2021
Great service, great rate execution.
Craig C. - Philadelphia, PA | May 2021
Excellent and efficient service, it couldn't have gone any smoother.
Matthew N. - Philadelphia, PA | May 2021
Very professional, fast acting, and helpful.
Vincent A. - Philadelphia, PA | Apr 2021
Easy to get ahold of and get the questions answered and concerns handled. Made the whole process easy and very "user friendly".
Jason L. - Philadelphia, PA | Apr 2021
Incredible response time, accessibility, and an extremely knowledgeable team.
Kenneth D. - Philadelphia, PA | Apr 2021
Mike Tavani and his team went above and beyond to get my closing done - ahead of schedule!
Blair A. | Mar 2021
Very helpful and knowledgeable team, easy process, great results!
Samuel C. - Elkins Park, PA | Apr 2021
I was completely satisfied with the service.
Alan M. | Mar 2021
Mike and his team were fantastic. Everything was organized and moved quickly.
Robin C. | Mar 2021
I felt very confident with Guaranteed Rate and would feel absolutely positive about recommending them.
Diane S. | Mar 2021
Very helpful with questions and walking me through the steps
Jill A. | Feb 2021
The process was very quick and smooth!
Carly H. | Feb 2021
The process was extremely easy, I loved the online portal and the FlashClose! Everyone I worked with was nice and went out of their way to help with every question I had. Best customer service I''ve ever experienced.
Charlotte C. | Feb 2021
Mike Tavani was always so quick to respond To any phone calls . Everyone on staff were great and things could not have gone smoother .
Lorene W. | Feb 2021
Great people, kept me on track and were super responsive and reliable.
Samantha M. | Feb 2021
great experience working with Mike Tavani and team
Margaret S. | Jan 2021
Amazing service and communication. Ease is process
Akash S. | Feb 2021
Extremely responsive and knowledgeable team. The process was seamless.
Timothy B. | Oct 2020
They were very thorough. Everything I needed to know I was sent documentation or was able to ask. As a first time home buyer I had a lot of different questions. No question was treated as dumb or obvious. Everything I needed to sign or get information for was provided along with an explanation for each part. They made this very intimidating process easy and accessible. I had requests for pre mortgage letters on the weekends that were responded to in a few hours at most. Highly recommend Guaranteed Rate!
Erich C. | Sep 2020
They are absolute professionals. Very transparent about the whole entire process. Wouldn’t go anywhere else. Mike Tavani and his team are the best!
Joseph S. | Oct 2020
Mike Tavani and Amy Versace were helpful, consultative, and responsive every step of the way. Also, all of the digital optimizations of the process made things so easy.
Daniel R. | Jan 2021
Amy Versace was the BEST at helping us buy our first home. Never would have gotten through the process without her.
Dana G. | Sep 2020
seamless process, mostly digital
Amuliu P. | Aug 2020
Mike and his team were not only knowledgable, thorough, and efficient but were actually FUN to work with. Made the first time home buying process an absolute dream. Plus can't beat the mortgage rates! Would recommend 100 times over. Thank you!
Taylor C. | Sep 2020
Communication from team was timely, thorough and secure
Kia B. | Oct 2020
GR was very helpful in plannoing, executing and keeping me informed during the entire process. Someone was always quick to answer my questions.
Noble K. | Nov 2020
The team was in communication throughout the entire process making gathering documentation for the mortgage seamless. The flash close was great too!
Cristy B. | Jan 2021
Good communication, quickly answered any questions, ability to complete many documents online
Kimberly A. | Aug 2020
made everything very easy and clear for our first time home buying process
Joseph V. | Sep 2020
Great service. Got everything done in a timely manner
Thomas O. | Oct 2020
Mike and team were so wonderful to work with! They guided us through the process with ease and were always available to answer any questions. I would definitely recommend them to anyone.
Jillian G. | Nov 2020
Excellent service, transparency, smooth process
Joseph V. | Dec 2020
Quick to respond and initiate, always available for questions/concerns.
Keely B. | Jan 2021
Great quality of service and attentiveness throughout the process
Andrew S. | Aug 2020
Mike Tavani and his entire team were perfect!
Jason S. | Sep 2020
Team was Easy to work with. Responsive. Great rates
Cara J. | Oct 2020
Mike and the team were great
Gregory L. | Nov 2020
Everyone was very helpful and kept you updated with the processes
Toni W. | Dec 2020
Very quick, helpful service
Emily C. | Aug 2020
The process was well laid out and everyone I communicated with was able to explain things and help out in a thorough way.
Bruno C. | Sep 2020
This was my first home purchase and every one at Guaranteed Rate made me feel so comfortable and walked me through every step.
Daniel W. | Oct 2020
Exceptional communication and incredibly efficient.
Naomi H. | Nov 2020
Mike Tavani and everyone in his team was very helpful. They made a stressful and intimidating process smooth and easy. Mike was very forthcoming with all information, and he took the time to answer my questions and run several different sets off numbers for me when I asked. He was also accommodating to my schedule so that I did not have to take any excess of time out of my workdays.
Rose W. | Dec 2020
Everyone was extremely helpful during this processes and responded quickly and professionally.
Gia M. | Jan 2021
Easy to work with! The team made the process easy.
Kathryn R. | Jul 2020
They were fantastic! The whole team was amazing and patient
Michael H. | Aug 2020
Easy process, friendly people and online convenience
Daniel B. | Sep 2020
Fantastic customer service. GR was always prompt with their replies and available when we had questions.
Daniel P. | Oct 2020
Quick responses from everyone on the team I worked with, friendly and professional.
Lily A. | Nov 2020
My experience with GR was perfect
Richard W. | Dec 2020
Great communication, professionalism
Anastasia D. | Jan 2021
Because they were easy to work with, and very available and responsive at all times.
Timothy M. | Jul 2020
Guaranteed Rate has earned my respect, my confidence and future business. I began this last deal with another lender and the deal fell through. Mike T. assured me he could get the deal done and he did.
Freddie W. | Jul 2020
they made this process the easiest mortgage I've ever gotten. I've been through this process personally 10-12 times and as an agent and see a lot of transactions.
Michael G. | Jul 2020
Overall not a single issue from beginning to end, great communication, friendly and personable.
Michael A. | Jun 2020
Quick, easy, professional, responsive.
Gregory G. | Jun 2020
Cause my loan was smooth n the team especially Mike Tavani was always there to assist n answer my guestions immediately
Dawn T. | Jun 2020
Working with Mike Tavani is great. I believe he truly cares and has my best interest in mind.
Kimberly M. | Jun 2020
Easy and smooth process. Great people.
James M. | May 2020
Great service & friendly helpful staff
Dawn M. | May 2020
Ryan was very knowledgeable and easy to work with.
Wendy H. | May 2020
Great service, and easy process! Plus a great rate.
Kevin N. | May 2020
Did everything to get us our mortgage
Michael B. | May 2020
Ease of overall process. Clear and timely communication from the team.
Andrew B. | May 2020
The entire process was so easy and painless!
Lauren E. | May 2020
The whole team was great to work with. Excellent communication.
Howard H. | May 2020
Easy to deal with, knowledgeable people, always return phone calls promptly and answer questions.
Rhona B. | May 2020
Easy process, communication and process in general was a breeze. Mike and his team were fabulous.
Donna V. | Apr 2020
Good service and knowledgeable
Marc R. | Apr 2020
By far the easiest mortgage experience I've ever had. The team was on top of everything! Great communication and very knowledgeable. Especially during a pandemic! Great experience from application to close. Highly recommended!
Nicholas D. | Apr 2020
By far the easiest mortgage experience I've ever had. The team was on top of everything! Great communication and very knowledgeable. Especially during a pandemic! Great experience from application to close. Highly recommended!
Nicholas D. | Apr 2020
Easy process, communication and process in general was a breeze. Mike and his team were fabulous.
Donna V. | April 2020
Very quick response rate, great service, and quality outcome.
Kenneth D. | Mar 2020
Everyone was fantastic and professional. Mike Tavani was amazing.
Franklin T. | Mar 2020
Mike was amazing. It’s more about him than anything else
Robert G. | Mar 2020
Everyone involved was professional and made the process very easy
Leonard O. | Mar 2020
Mike provided me with excellent customer service and helped get me the lowest rate possible
Michael L. | Mar 2020
Great customer service and easy transaction.
Brian J. | Feb 2020
Prompt thorough support and very courteous team. Everything was handled smoothly, my questions were promptly answered and I was given a range of financing options. Also, the ancillary support for getting auto and Homeowner’s set up was very helpful. I truly enjoyed working with Mike Tavani and would recommend him to anyone.
Renata Z. | Feb 2020
Very satisfied with results and service.
Bianca N. | Feb 2020
Amazing people and amazing service. Easiest mortgage process I have ever experienced.
Meaghan K. | Feb 2020
Mike Tavani, Amy Versace, and the rest of the team were wonderful to work with. They were very patient with all of my questions (there were a lot!) and explained everything to me thoroughly.
Matthew D. | Feb 2020
Mike and his team went above and beyond and answered any questions we had and walked us through every step.
Mary Kate S. | Oct 2019
Made it very easy to navigate teh mortgage process. Someone from the team always responded within 90 minutes of any questions I had.
Derek G. | Oct 2019
Mike and his team did ta great job from beginning to end. I came to contact his company hopeless after been in a 3 months process to get my loan witth TD bank. Once provided all the documentation, Mike and his team were constantly communicating updates and next steps. I am so happy I could close in less than a month, hassle- free with great visibility on the process. I highly recommend Guaranteed Rate's services, it was a please to with them!
Rosana R. | Aug 2019
Absolutely, the best home buying experience of my life! So simple and fast exactly the mortgage I wanted! Thanks all!!!
Joseph C. | August 2019
Mike Tavani and his team made this an exceptionally smooth and positive experience – their expertise, attitude and efficiency are above and beyond. Thanks to all!
Danute N. | Aug 2019
Mike was so awesome to work with and it really didn't even feel like we were buying a house. The entire process was seamless!
Monica V. | Aug 2019
Mike and the entire Guaranteed Rate team made our mortgage process so simple. From the moment of our first call, to settlement day, Mike and his team were by our side every step of the way. Mike's attentiveness stood out the most as he would call regularly to discuss next steps, to provide market information, and sometimes just to chat. Being a first time home buyer, mortgage financing can seem like a foreign language; but Mike made certain my wife and I had a thoroughly understanding of every financial decision we were making. Not only will I recommend Mike and Guaranteed Rate to everyone I know with mortgage needs, but will be using this team on our next home purchase.
Ryan M. | July 2019
Mike Tavani is amazing! Would highly recommend him and ask for his service again in the future! Very good sense of humor, makes the loan process a bit relaxing.
William Y. | August 2019
Mike Tavani is amazing! Would highly recommend him and ask for his service again in the future! Very good sense of humor, makes the loan process a bit relaxing.
William Y. | August 2019
Mike Tavani was wonderful to work with. Thanks for an awesome, personal experience.
Matthew R. | July 2019
Mike Tavani was great throughout the whole process! Everything was thorough and made my first time buying a house a great experience. Without a doubt, I would use Guaranteed Rate again and recommend to anyone buying a home, especially their first home.
Alexander I. | July 2019
Mike Tavani was amazing to work with! I cannot say enough wonderful things about him. He helped us close FAST, easily, and explained everything along the way. I will absolutely recommend Guaranteed Rate AND Mike Tavani to anyone and everyone I know looking for a mortgage. Thank you!
Ryan G. | July 2019
Mike stepped into a situation when I was working with another lender that could not get the deal closed. Within two weeks Mike had the loan closed and was involved in the process every step of the way. He will always be my first point of contact whenever pursuing any residential financing and will also recommend him and his team to others.
Wendell S. | July 2019
Mike, was super helpful and approachable throughout the whole process. He explained things very clearly and made me comfortable as a first time home buyer. I would recommend him to everyone.
Julian D. | June 2019
Mike Tavani and his team of Debbie Micillo, Amy Versace and Laura Powers were extremely helpful and made the whole process completely easy. We will definitely recommend them to all we know. Thanks again for all the help!!!
Kelli B. | May 2019
Mike and his team did a fantastic job. I've already recommended them to friends. Thanks all
Jonathan W. | May 2019
The process was so easy and the team was awesome and keeping me organized and on track for a 3-week close!
Lauren E. | April 2019
Easy, straightforward, and responsive process and team.
Tia P. | April 2019
Mike Tavani and his team were a pleasure to work with, very accommodating. They made sure either I had everything I needed or if anything was misunderstood I could reach out for clarification. Direct on expectations, the pros and cons throughout.They really made what is usually a long and difficult process, manageable. Gave good financial tips that can/have been applied to day to day.
Yanee S. | April 2019
Mike Tavani and team were awesome. Thanks!
Stephen G. | April 2019
I worked directly with Mike - he was easy to work with, super friendly, and really cared about the home buyer. Always made himself available, answered all questions, and made it an unbeatable experience.
Vincent G. | March 2019
From beginning to end (especially during the switch over to the house we ended up getting), Mike and his team made it extremely simple to close the deal! Nothing was too out of the realm, and they always went above and beyond to help us out and answer any questions we had. AMAZING TEAM!
Cay S. | April 2019
Mike Tavani was wonderful to work with; he and his team made the process easy to understand and helped me through every step!
Christina S. | March 2019
Mike Tavani and team were phenomenal. I started the journey to home buying over a year ago, and Mike has always been available to answer questions, provide support and to ensure my home buying process went smoothly. His team was constantly in contact throughout the closing process, providing me timely updates and quickly addressing any issues that arose. I would recommend Guaranteed Rate in a heartbeat!
George B. | March 2019
Mike Tavani has been awesome to work with. He is fast, responsive and made this entire process extremely easy and stress-free. I would highly recommend Mike to others!
Patrick B. | March 2019
Mike and team walked us through every step of the process and were available to us whenever we had questions. My Wife and I were extremely pleased with the service provided and will be recommending Guaranteed Rate to all of our friends.
John T. | March 2019
Mike, Amy and the entire team were the most helpful every step of the way. Starting out, I knew very little about the loan process. They not only took the time to explain everything, but did it promptly and efficiently. I can confidently say the process was incredibly smooth and painless thanks to them!
Joseph G. | March 2019
Mike and team were fantastic to work with.
John T. | February 2019
Everything went smoothly, and I got quick responses whenever I had a question. The process was new for me, but they helped me with every step. I’m appreciative of everything they’ve done for me.
Malik R. | February 2019
Mike Tavani was amazing. He did everything in his power to make my dreams of owning a home come true. Every bump in the road he found a way to drive over them. He really is an expert at his job and made one of the biggest purchases of my life a breeze. Call him today!!! Thanks again Mike!
Michael J. | February 2019
Mike and his team were great to work with. Everything was a breeze and clearly explained. Highly recommended!
Jonathan M. | December 2018
Great experience for first time home buyers. The team was incredibly supportive and quick with answering questions!
Elizabeth W. | January 2019
Mike Tavani went above and beyond our expectations! Excellent to work with!
Tara V. | December 2018
Mike Tavani was exceptional in assisting us to obtain a mortgage for our house. I will mention Mike to anyone that I know who is looking to purchase a home or refinance. Mike provided excellent guidance, was very responsive, and readily answered all of our questions. Mike and everyone else at Guaranteed Rate who helped us – Amy Versace and Jennie Sciancalepore – made the process of obtaining and closing our mortgage easy as possible.
Andrew H. | November 2018
When selecting a mortgage company for our new home purchase, our primary concern was mortgage rate, but we quickly learned that is only the starting point. The company that stands behind that rate is equally important. When commitments and promises are made by large banks during one of the most important financial decisions of a lifetime, a buyer needs to trust that the information provided is accurate and their loan officer will act in their best interest at all times. The Philadelphia team lead by Mike Tavani at Guaranteed earned our trust with their honestly and forthcoming information. As issues presented, they tackled them immediately with professionalism and sensitivity to our unique situation. Every step of the way, we felt that our loan officer was handling our account as if it was his money on the line and he made sure all commitments, verbal or otherwise, were honored. This level of integrity is rare among large companies, so we are eternally grateful to Guaranteed Rate for demonstrating that promises are more than just words.
Eric S. | November 2018
The team lead by Mike Tavani was fast, thorough and easily available for questions. They processed our loan in record time and ensured that we had a smooth settlement. I can't speak highly enough about my experience working with them (Mike Tavani and Amy Versace). I would definitely recommend them to others looking to get a mortgage.
Maura P., October 2018
Mike and his team were great and very thorough - made the entire process easy and smooth!
Katherine C. - October | 2018
Mike Tavani and his team were incredible. They were informative, professional, personable and efficient. I couldn't have asked for a better experience. I will use them on the next one.
Tyler H. | October 2018
Mike Tavani and the rest of the team were great! They kept me informed every step of the way and made this process seamless.
Jamese J. | September 2018
Phenomenal from start to finish. I was so worried about the loan process, but Mike and team quelled my fears and communicated with me every single step of the process. I honestly cannot find one negative thing about the entire experience.
Umesh L.
Mike Tavani and his team were incredible! They talked us through the whole process and really helped us feel comfortable as first time home buyers. I would absolutely feel confident entrusting friends and family to Mike and his team.
Jennifer R. | June 2018
I had a wonderful experience with guaranteed rate. My only issue with the process was that there was a lot of emailing of documents involved even though there was the online To-Do List. I think it would be even better to add spaces for documents such as pay stubs and college degrees. Overall, everyone I worked with was kind, helpful, and very responsive. I am extremely happy with the service I received.
Krista M. - June | 2018
Mike Tavani and his team were absolutely fantastic to deal with and responsive to all our needs. They made the process an absolute joy and were so easy to work and with and were so helpful. No question or issue was too small. They would always get back to use within minutes and made what could be a complicate and anxious process so easy. I would recommend them to anyone and everyone.
Michael S. | JUNE 2018
I could not be more pleased with how easy this process was! Mike was available whenever we needed him and went above and beyond! I have already recommended GR to all my friends and family who are looking for a loan. I will never use another company again.
Anna C. | June 2018
Mike did a great job throughout the process and was very proactive and easy to work with.
Robert B. - May | 2018
Mike Tavani is great! Thanks Mike!
William R. | May, 2018
Mike Tavani did a great job during the whole process of application and approval. We will keep him in mind for any future needs of home loans.
Hector R.
Mike and his team were excellent!
Brian S.
Mike Tavani is THE BEST!
Margaret C.
Thankfully for me I was personally referred to Mike Tavani at Guaranteed Rate by a good friend and trusted colleague. I think it was the right decision!
Jared H.
From start to finish Mike Tavani provided exceptional service during my first home buying experience. Mike patiently ran SEVERAL models with me making himself available 24/7, and on all occasions took the time to answer any questions I had to ensure I understood and was aware of various options and decisions I could make to find the perfect mortgage. Once I was comfortable with our model, Mike seamlessly worked with various external teams (Real estate agent / title insurance broker / home insurance broker, etc.) to ensure an optimal experience for me all the way through the settlement table. Mike and his team could not have provided a better service, and I will most certainly be working through them for my next home purchase. Had I not been paired with Mike, I very well may not have ever been made aware of all of the mortgage options available to me, and subsequently not have been able to purchase my first dream home! Thanks for all of your great support throughout the process!
Ethan O.
Guaranteed Rate was fantastic. Very on top of the process, friendly and thorough. Mike, Amy and Jennie made the process seamless. Would definitely use GR again and will recommend them to friends.
Timothy B.
Mike made the whole home buying experience very quick & easy! He was extremely helpful!
Brianna F.
Mike Tavani pulled a rabbit out of the hat for me on the purchase of my condo in Philadelphia! I had initially gone with another bank who ultimately with barely 2 weeks of the closing, turned me down because of issues with the building/HOA of the property I was trying to buy. Mike was recommended to me by my realtor and he was able to process and approve my mortgage by the original closing date which was fantastic!! And, he was able to get me a lower interest rate to boot! I highly highly recommend for anyone who needs a mortgage on property in Philadelphia to just go to him right from the start and save themselves a lot of grief and regret......THANK YOU, MIKE!!!
Rachel M.
Mike is great and his team knows how to hustle to get the loan process handed quick and painlessly. Great group of people!
Anthony P.
Mike Tavani was open, accessible and highly knowledgeable. In addition the back office support was among the best service I have ever received. All responses were clear and with in a few hours. I strongly recommend Guaranteed Rate and will be referring any friends looking for a mortgage.
Sean C.
Mike and his team were beyond fantastic. I could not have asked for a smoother or easier experience. Thank you.
Mark G.
Mike and his team delivered exceptional customer service: 1. During the initial contact Mike made me feel like he appreciate me selecting Guaranteed Rate and will work hard to earn my business and deliver. 2. Mike is knowledgeable about Guaranteed Rate, the market and his competitors 3. Mike is uniquely skilled in focused customer service -- when you call he answers 4. Mike let you know that there is a dedicated team of people working on your loan 5. Mike and his team welcomes questions 6. Down the wire Mike and his team was organized and available for questions 7. Pressure free process but the client must do their part 8. Worked around the clock and on Father's Day - I was on the West Coast and I was able to reach my 5:30 p PDT which is 8:30 pm. EDT. 9. Mike is energetic and positive - My loan process was fantastic from beginning to end. The client must do their part (get you documents submitted when requested so Mike and his team can work their magic.
Martha K.
Great communication and smooth process
Jessica K. - Pine Hill, NJ | Mar 2023
Michael was very easy to work with. Very responsive to my questions.
John F.
Mike, Amy, Laura, Jennie were outstanding and professional!
Victor L. - Long Island City, NY | Jun 2022
Exceptional customer service, great loan package, worked with me to make my dream home a reality
Heath A. - New Brunswick, NJ | Aug 2022
The ease of the mortgage process
Stephen M. - Philadelphia, PA | Mar 2023
Mike and his team were great.
Amanda C. - Stamford, CT | Jun 2023
Mike Tavani was excellent through the entire process. Laura Powers who sat with us at closing was great and assisted with documents and detailing each step.
Kenneth L.
Mike was outstanding through the whole process as well as his team. Everything was super efficient and presented to us in an easy to understand manner.
Eve T. - Philadelphia, PA | May 2022
Courteous and fast service
Vincent T. - Airmont, NY | Jun 2022
Mike Tavani and team were incredible from start to finish. A+ service.
Richard B. - New Canaan, CT | Aug 2022
It was a smooth process from beginning to end working with Guaranteed Rate. They requested information and I provided via email. All documents leading up to settlement day were signed electronically.
Victoria C. - Philadelphia, PA | Sep 2022
The team was great to work with start to finish.
Thomas A. - Piscataway, NJ | Dec 2022
Mike Tavani and his team are a bunch of rockstars. This was my first real estate purchase and they made everything so clear and easy. Their communication was virtually instantaneous and informative whenever I had a question -- not to mention, always friendly and enthusiastic.
Alexander H. - Bryn Mawr, PA | Feb 2023
Made the process very easy
Isha P. - Philadelphia, PA | Mar 2023
The loan officer and his team were knowledgeable and extremely helpful.
Manuel D. - Brooklyn, NY | Jun 2023
First, Mike Tavani was an incredible resource and always available for any questions we had. Secondly, the online portal system was simple and easy to navigate making the entire loan process from pre-qualification to closing seamless.
Jonathan M. - Philadelphia, PA | Jul 2023
Your team was amazing. They made everything very easy and they also provided great customer service. Very responsible and pleasant to work with.
Julie B. - Elkins Park, PA | Aug 2023
Mike Tavani is the best.
Hang Yuen L.
The team and tech to be able to do most things online
James O. - Gloucester Township, NJ | May 2022
Outstanding team and process
Bryan M. - Philadelphia, PA | Jun 2022
They were very friendly and professional from the very beginning and helped us a lot throughout this complex process.
Mehdi B. - Baltimore, MD | Jul 2022
The entire team was incredible from start to finish, and the rate was very competitive!
Daniel S. - Philadelphia, PA | Aug 2022
Very informative, supportive, honest and on top of everything.
Gretchel V. - Galloway, NJ | Sep 2022
Ease of use and friendliness of staff
Jacqueline A. - Voorhees, NJ | Dec 2022
Mike Tavani and his team made the process of obtaining a mortgage very simple and was able to answer every question we had along the way
Kevin S. - Philadelphia, PA | Feb 2023
Team was extremely helpful throughout the process and available to answer our questions.
Steven S. - Philadelphia, PA | Mar 2023
all was smooth, everyone i worked with was quick to respond and professional.
Yonah L. - Morristown, NJ | May 2023
Quick and accessible communication
Sarah L. - Philadelphia, PA | Jun 2023
Mike Tavani and the whole team was great!
Kelly B. - Florence, NJ | Jul 2023
Easy to use, electronic, great customer support and competitive rates
Emily W. - Brooklyn, NY | Aug 2023
Because Mike Tavani is the man!
Alexander B. - Miami, FL | Sep 2023
Everyone did a great job. Letting me know what was needed so I can get a mortgage.
Valerie K. - Barnegat, NJ | Oct 2023