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Matt Paradis

Branch Manager
716 W State St, Ste E, Geneva, IL 60134
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NMLS: 195204
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Matt Paradis would take calls anytime during day or night to help us out. He was always right on top of everything that needed to be completed and gave reminders for things that we hadn't finished yet. He would always tell us what the next steps were and would respond immediately anytime we had a question. He was the most helpful person within the entirety of buying a home. A great guy, he is!

Adam & Elissabeth T., Purchase Closed Dec 2016

Thanks [Matt] for all your efforts on this! It was great to work with you and your team...you guys did a fantastic job getting this one done so quickly!

Shelly V., Realtor for a Purchase Closed in 9/16

Matt was wonderful and very easy to get a hold of. He was patient answering all our questions and worked hard to make loan close quickly. He and his team did a great job.

Ian & Laura S., | Closed Sept. 2016

Everyone in Matt's office is great to work with.

Mary S. | Closed Sept. 2016

Loved all the friendly staff everything was so easy no stress thanks to all at Guarantee Rate.

Jose & Wanda G. | Closed October 2016

Matt was an amazing loan officer. He was very informative and we got our refinancing done quickly...we had a wonderful experience.

Laurence S. | 08/31/2016

I never worry about Guaranteed Rate doing a great job. We have been working with Matt for a long time and I could not ask for better service.

David N. closed 8/22/2016

They went the extra mile with regard to some business tax issues that I had, and were very quick to respond. Without their efforts, we would not have closed on time. They were awesome!

Matthew R. closed 6/24/2016

Matt Paradis has been most helpful and so was his excellent staff. We truly appreciate them all!!

Edward P. | 08/16/2016

I never worry about Guaranteed Rate doing a great job. We have been working with Matt for a long time and I could not ask for better service. Thanks!

David N. | 08/22/2016

Everyone at Guaranteed Rate has been great! We thank everyone there for making it so simple.

– Romel & Brittany, Purch. Closed August 2016

The loan refinance process was so streamlined. Many thanks to Matt and his team!

Teresa J.

Matt Paradis and his team were all amazing and helpful. I am a Realtor and I refinanced my home with Matt and I am in the process of purchasing a second home. I feel like I do not need to worry about the financing end of the process. Matt and his team kept me informed every step of the way. He informed me of what documents he needed. Once I delivered all the required documents it moved extremely quickly. It was a relief and a great comfort to know that I could check the loan off of my list of...

Garry & Sue L. 07/2016

Once again you rock! Closing was smooth sailing and my sellers are thrilled! Thank you to you and your team!

Alexa W. Seller's Realtor June, 2016

I just wanted to thank you and your staff for the excellent work. I was impressed with the personal touch and professionalism of you and everyone in your office and the responsiveness of your whole team, and your ability to work quickly with the underwriting staff. I have recommended your services to someone already and will be eager to continue to do so. Much appreciated!

Matt R. purchase closed June 2016

Matt Paradis and his team are exceptional!

Logan E., purchase closed 5/2016

I’m a first time home buyer. Excellent patience with all of my questions, concerns, fears and anxiety! Very knowledgeable team assisted me through the entire process. Thank you!

Michelle C., Purchase Closed May 2016

Matt and his team were wonderful. Matt was very detailed in explanations and patient with all my questions and concerns!

Sandra B. Funded May 23, 2016

“[Matt], I cannot thank your team enough for the wonderful job you did in expediting my niece's closing. It was so very appreciated and it also was literally mind-blowing in light of how long mortgage processing normally takes. You did an outstanding job on behalf of the bride and groom and I couldn't think of a more deserving couple for whom to go to bat. Kudos all the way around! I'm a believer!”

Suellen K., attorney on Purchase Closed May 2016

The best service ever...thanks!

Huda E., Refi Closed April 2016

Matt Paradis' whole team made this a seamless process from beginning to end. Would highly recommend to anyone looking for a Mortgage or Refinance a current loan.

Walt T., Refi Closed May 2016

Matthew Paradis & his team were exceptional. I would highly recommend. Closing was under an hour for a 30 year fixed jumbo loan.

Matt & Amy B., Purchase Closed May 2016

Matt helped us with a loan 13 years ago and that is why we went back to him now. He is a very fine man, always helpful, and we look forward to working with him again.

Ed & Camille P., Refi Closed May 2016

Matt Paradis and his team did an amazing job!!!

- Deb P., Purchase Closed April 2016

Matt, Amy and the Team, THANK YOU seems like two really small words for all that you have done for us… it feels like a dream! I know that it all seems like it's just paper, numbers, and emails, but the result of that are dreams fulfilled. So, from the bottom of our hears, thank you! I will be telling anyone who will listen that you all are the real deal and highly recommended!

Tim & Kerri M., Purchase Closed April 2016

Matt and his team were extremely helpful through the entire process. They were more than happy to answer any and all questions we had through a simple phone call.

Mike & Hollis K., Purchase Closed April 2016

Matt Paradis and his team were very professional, informed, helpful, and reliable to get my loan approved and help my wife and I purchase our first home. Early on in the process Matt would be staying late on a Friday or Sunday to help us figure out how much we could afford and what our loan amount could be. This whole process was completely new, and there was a lot of things we did not know and Matt and his team made us feel comfortable the whole way and we could ask any question we had. We had...

Brandon N., Purch. Closed March 2016.

Nothing short of detailed, professional service! Matt definitely looks out for his customer's best interests and I felt confident he was always "in the know" with what ended up being a very complex buying process (no fault of Matt's!).

Kristen F. & John H., Purchase Closed Jan. 2016

Great process!! We are very satisfied.

Gina R., Purchase Closed Feb. 2016

Matt Paradis and team were just awesome. Not just in how fast they were in securing the loan and the paperwork process but how organized they were in the whole process. And a very friendly, professional team too.

Shyam & Aparna G. - Purchase Closed Jan. 2016

Outstanding communication even on evenings, weekends etc. Really great technology that is easy to use. Dedicated to a good experience. Thanks!

Bill & Donetta M. - Purchase Closed Jan. 2016

This is the only mortgage company that did what they say. From start to finish 3 weeks and they came to my house to sign the closing paperwork. Thank you [Matt] for all your help. Will definitely use you guys again.

– Jim H., Refi Closed Feb. 2016

We are very pleased with all the help from this team. They were responsive and patient with all the questions. My husband and I were first time homebuyers and did not understand much about the home buying process. Matt broke everything down so we could understand each step of the process. They were absolutely wonderful to work with! When we went to closing, they were quick to respond and get the money to the title company which allowed us to close in an hour. I highly recommend Guaranteed Rate!...

Kimmy G., Purchase Closed Dec. 2015

I just wanted to emphasize how wonderful our experience was with Matt Paradis and his team. We were first time home buyers and had no knowledge on how the home buying process worked. Matt and his team were patient with all of our questions and explained everything along the way. The process went quickly and we were able to close a week earlier than anticipated! Our closing only took an hour which was wonderful. I can say enough good about our experience with Matt and his team. I highly suggest...

Andy G., Purchase Closed Dec. 2015

Just wanted to say thank you for all of your help. The experience with Guaranteed Rate was amazing from beginning to the end. I truly appreciate all the assistance and guidance that the staff there provided for me and my family. Merry Christmas.

Jeffrey S., Closed Purchase Dec. 2015

The staff at Guaranteed Rate was extremely efficient. I am very grateful for how quickly they were able to pull the paperwork together and have everything ready for the closing in less than a month. We truly appreciate their professional attitudes and competency!

– Karen & Bob M., Purchase Closed Dec 2015

Matt was amazing and was very informative. He also knew the answers to all of my questions and made me feel at ease with the purchase of my first home. No matter who was helping me, whether it was Amy, Michelle or Matt, I knew that I could get anything answered and made me feel very comfortable through the entire process.

– Brian D., Closed Nov. 2015

From the very beginning the entire process to conclusion was made very easy by all [Matt’s] staff. They were very courteous and always readily available. All my questions were always satisfactorily answered…[They] were wonderful and [it] took a lot of stress away knowing I was in such capable hands.

– Renee D., Purchase Closed Oct. 2015

The quickness of processing was amazing…the team was great to work with.

– Asia H., Closed July 2015

Matt & his team were very helpful and responsive. In fact, they were complimented by my Lawyer and Realtor as to their attentiveness.

– Steve M., Purchase Closed Oct. 2015

Everyone is very professional and responsive. I couldn't have asked for a better experience. Thank you to everyone.

– Andrew W., Purchase Closing Oct. 2015

Matt was very easy to work with, he made me feel comfortable with the process. He explained everything perfectly. The online system worked very good, upload speed was excellent and it was easy to use. Michelle, Kristy and Amy were very proactive with communications. I have spoken to all of them individually throughout the process many times. Closing took less than an hour and the only thing I was hearing was praises of Matt's team. Both Lawyers and Realtors were pleased with the communications...

– Sarah B., Closed Sept. 2015

Thank you all for helping me close on my first home both as an agent and homeowner! Everyone did amazing and at closing the seller mentioned that he was very happy with how fast you guys were. I look forward to working with all of you in the future! Thanks again!

– Erika F., Purchase Closed Sept. 2015

After dealing with three separate mortgage companies, Guaranteed Rate blew their competitors out of the water... Everything went extremely smoothly. All questions were answered quickly and left us with the information we were looking for… Matt and his team were great to work with... I have already been singing their praises to anyone interested in buying a home. I would not hesitate to use Guaranteed Rate again.

– Jason C., Purchase Closed Aug. 2015

Matt Paradis did a great job. Kept me informed of what was going on and quickly responded to questions. They were really great to work with.

– Heather V., Purchase Closed July 2015

My mother purchased a home last year using a different bank. She had to resubmit documents 3 or 4 separate times prior to closing. Her closing was delay by the inefficiency of the Loan Officer. There were no issues like this with GR, everything was seamless. We had our clear to close 10 days in… Everything with the loan went better than I imagined. My GR team was ahead of the game at every step. I was very impressed...I have already recommended Guaranteed Rate to other people.

– John H., Closed July 2015

There were last minute changes…but the team did everything they could to allow us to keep our closing date. Their extra efforts to make this happen were greatly appreciated and allowed us to stay on track with our move.

– Scott M., Purchase Closed July 2015

Matt Paradis was one of the most professional and personable people I've dealt with in a long time. He helped make this transaction very easy. Everyone on the Guaranteed Rate team answered all of my questions and emails within MINUTES, not hours. I am VERY satisfied and will recommend this firm to anyone I know who will be purchasing or refinancing a home!

Steve R., Purchase Closing July 2015

I wanted to take the opportunity to thank you, Matt, and everyone on your team. You have all been truly top notch at every step of the process. Our experience with your team has been nothing short of remarkable. It has been said that the home buying process is one of the most stressful events in a person’s life. You guys definitely made the process that much easier… We will keep recommending you to anyone who will listen.

– John & Monica H., Closed July 2015

We were recommended by a friend. We were very satisfied and would recommend Guaranteed Rate to others. Everyone was friendly, informative, helpful and very professional.

– James L., Purchase Closed Sept. 2015

Matt Paradis and his team were great to work with. They were really on top of everything every step of the way.

Mike M., Closed June 2015

Amy, Matt and Team, thank you so much for all of your assistance! I must say that my experience and education was so pleasant as to make the home buying experience an actual enjoyable experience. Thank you for your help through it all, and I want to wish you all the best!

Brett W., Closed June 2015

I always use Matt for [my] mortgages. He provides great service and always has a mortgage solution to fit my underwriting needs.

Michelle K., Closed Purchase, June 2015

Matt and his team were very pleasant and easy to work with.

– Julie G., Refi Closed May 2015

I've worked with Matt Paradis for a number of years and he's always done an excellent job. His staff was also very helpful.

– Scott W., Refi Closed May 2015

Everyone was very helpful and took the time to make sure I got the right loan. I loved the fact that everything was done by email. It was also very convenient that the closer came to my home and made the process easy. My experience with everyone was very enjoyable.

– Christine D., Refi Closed May 2015

Thank you for the outstanding job you and Kristy did, in making the purchase of our house possible. Kristy's patience, organization, experience, was wonderful, and we greatly appreciate that time, and effort she spent, walking us thru the very tedious process. She is excellent, and you have a great team. Additionally, your availability for our numerous different situations, was amazing, and was above and beyond our greatest expectation, and deeply appreciated. Janet and I will be giving your...

Robert & Janet Y., Closed May 2015

Matt did a terrific job! It was a pleasure working with him.

Realtor Brad F., Closed May 2015

Matt Paradis and his team were nothing short of miraculous. Matt availability for our numerous different situations, was amazing, and was above and beyond our greatest expectation, and deeply appreciated. They have my absolutely highest best recommendation.

Janet P. – Clarendon Hills, IL | Apr. 2015

So glad to have the chance to work with this particular office of GR again. The staff really have their system together and the result is a seamless and painless experience for the customer. Matt is always a pleasure to work with, and very knowledgeable. His team is very efficient and kept me in the loop along the way. I was very pleased with the time it took to complete the closing. I look forward to working with Matt again in the future, and would recommend him to friends and family.

Lisa K., Closed April 2015

Matt Paradis and his team were great to work with. They were there every step of the way to keep us informed and to answer any of our questions.

Eric C. & Courtney R., Closed April 2015

Thank you all again for everything. For being so pleasant, efficient, professional, and well organized. I certainly do recommend your office to people I know!

Lisa K., Closed April 2015

Matt Paradis though our purchase in 1992 and several refinances since then. He is our "go to guy" for this kind of transaction.

Constantine B. – Saint Charles, IL | Feb. 2015

Matt Paradis was excellent in this for me, I didn't have the greatest credit when I first approached GR for an approval but he gave me the tools and told me exactly what to do and 2 months later my score jumped and we were ready to go! The last lender I went to didn't even want to bother to help me fix the problem. From start to finish Matt Paradis and his team were 100% helpful and prompt.

Kristina B. – Gurnee, IL | Jan. 2015

Very easy! And Matt P. was absolutely wonderful to work with!!

Amanda L., Purchase Closed May 2016

Matthew Paradis and his team were EXCELLENT with my FHA loan. They advised and helped me every step of the way and made the process as simply as possible. I am thankful I went with Guaranteed Rate and even more thankful, I had Mr. Paradis and his team secure my loan!

Colleen J., Purch Closed April 2016

This was a pleasant experience. I would recommend Matt Paradis to my family and friends.

Eric F., Purchase Closed April 2016

About Matt

Hi, I am Matt Paradis and I have been in the mortgage business for 30 years. My career began with a 1986 loan officer stint with Citibank in Chicago. I have an extensive background in all aspects of the mortgage business including banking, mortgage banking and brokering, as well as experience managing my own business. I'm told I am keenly aware of how all the processes within a company can affect the service rendered to the customer.

Service is my primary focus. The best part of originating loans for me is helping the customer. I enjoy answering questions and strive to make the whole experience comfortable - especially for nervous first-time buyers. I have never sidestepped a challenging situation and I don't plan to do so in the future.

I am especially good at explaining details in clear terms that people can understand. I'm very adept with the latest technology (thanks to my daughters) and that means my loan approvals take minutes, not weeks. I am a problem solver at heart. I will do all I can to find the optimal solution for each customer's situation.

Matt interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry for over 30 years. When I started out, I was looking for an opportunity in finance which would allow me to help people and to set my own hours as an entrepreneur of sorts. I have worked with many borrowers for over 20 years, from the time they were first time homebuyers to now helping them buy homes for retirement or investment, as well as helping their children, grandchildren, nieces & nephews buy their first homes. The same is true of many of my realtor referral partners. I think its my excellence in customer service that have allowed me to be included in the Top 1% of Mortgage Originators Nationwide since 2012.
Who is your typical customer and what questions do they typically have?
I can't say I have a typical customer. Many of my customers I have worked with for over 20 years, have bought/sold/refinanced several homes, or are investors with multiple properties. With these customers, the questions are often about long term financial decisions that are calculated and on a plan. However, we love first time homebuyers - and I would say half of my customers are nervous first-time buyers referred to me because my team and I know how to walk them through the home buying process easily. Their questions are often more about budget and the process so they know what to expect when looking for the home of their dreams. We also get many questions about Down Payment Assistant programs and 203K loans. Beyond this, I am known for being able to "get it done", so I have customers that have more challenging situations and need my 30+ years of industry knowledge for the financing they need. Their questions are often about bankruptcies, credit restoration, and short sales.
How has the mortgage industry changed since you started, and what would you expect in the future?
Over my career, the mortgage business has gone from complicated, to oversimplified to somewhat complicated again. The only thing I can guarantee is that it will continue to evolve. My job has always been to know the process and programs inside and out so I can make good recommendations to my customers, and make the process simple for them no matter how complex the market has become. Having worked with first time buyers, Super Jumbos, construction loans and even FHA 203k loans, I can navigate whatever loan a customer needs. Right now it is a great market for First Time Buyers, for existing home owners to refinance, and for Jumbo buyers. As the economy continues to improve, we will continue to see value appreciation.
What are the top 3 misconceptions people have about the home loan process?
The media has gotten people too concerned. Many people are worried that they need a lot of money for a down payment, wonýt qualify for a loan, or that the process will be difficult. In the first 10 minutes on the phone with my customers, I want to alleviate their concerns, hear what their needs are, and go to work on making a home loan easy no matter what their situation is.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I am a cyclist and triathlete. I love coaching kids and have coached youth and junior triathlon for 10 years. My best memories are running the Delnor Kids Tri and seeing the little kids race. The looks on their face tell it all - happiness, excitement, determination.
Tell us something that makes you unique or something wacky, yet interesting about you?
Come watch Cyclocross - cross country racing on a bike with twinkies! My college age daughters race too, and it is a lot of fun. Great entertainment for the crowd, and Chicago has a great series of races. Come on out and watch, and figure out why twinkies are integral to the sport - chicrosscup.com.

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