The entire team at Guaranteed Rate in Geneva made this process the easiest in the 7 homes I've purchased in my life. Matt Paradis started the process for me and introduced me to his team. They were exceptional at follow up and communication which makes it easy to know where I was at in the process at all times. Linann Vitoe was my loan coordinator and was very responsive whenever I had questions or needed further explanation. The team worked very well with my attorney and realtor so that all...
David C. Purchase closed Dec. 2016
You made this process very easy to understand. I loved using the secure website as it gave me all the documents I needed up front and was easy to upload the needed documents.
Elizabeth W. | 12/08/2016
I enjoyed working with the entire team.
Douglas H. | 12/07/2016
Matt Paradis and his team are a pleasure to work with.
Andrew B. | 11/29/2016
Matt Paradis and his office were everything we could have hoped for. My wife and I were first time home owners and Matt and his office were very helpful in making sure we understood everything we were doing and making it as easy as possible to get things completed. We had heard good things about Guaranteed Rate from our friend and when we mentioned them to our realtor and lawyer they were glad we were using Guaranteed Rate. 5 star service! A big thank you goes to Matt and his office!
Adam A., Purchase Closed Dec. 2016
Matt Paradis would take calls anytime during day or night to help us out. He was always right on top of everything that needed to be completed and gave reminders for things that we hadn't finished yet. He would always tell us what the next steps were and would respond immediately anytime we had a question. He was the most helpful person within the entirety of buying a home. A great guy, he is!
Adam & Elissabeth T., Purchase Closed Dec 2016
Thanks [Matt] for all your efforts on this! It was great to work with you and your team...you guys did a fantastic job getting this one done so quickly!
Shelly V., Realtor for a Purchase Closed in 9/16
Matt was wonderful and very easy to get a hold of. He was patient answering all our questions and worked hard to make loan close quickly. He and his team did a great job.
Ian & Laura S., | Closed Sept. 2016
Everyone in Matt's office is great to work with.
Mary S. | Closed Sept. 2016
Loved all the friendly staff everything was so easy no stress thanks to all at Guarantee Rate.
Jose & Wanda G. | Closed October 2016
Matt was an amazing loan officer. He was very informative and we got our refinancing done quickly...we had a wonderful experience.
Laurence S. | 08/31/2016
I never worry about Guaranteed Rate doing a great job. We have been working with Matt for a long time and I could not ask for better service.
David N. closed 8/22/2016
They went the extra mile with regard to some business tax issues that I had, and were very quick to respond. Without their efforts, we would not have closed on time. They were awesome!
Matthew R. closed 6/24/2016
Matt Paradis has been most helpful and so was his excellent staff. We truly appreciate them all!!
Edward P. | 08/16/2016
I never worry about Guaranteed Rate doing a great job. We have been working with Matt for a long time and I could not ask for better service. Thanks!
David N. | 08/22/2016
Everyone at Guaranteed Rate has been great! We thank everyone there for making it so simple.
– Romel & Brittany, Purch. Closed August 2016
The loan refinance process was so streamlined. Many thanks to Matt and his team!
Matt Paradis and his team were all amazing and helpful. I am a Realtor and I refinanced my home with Matt and I am in the process of purchasing a second home. I feel like I do not need to worry about the financing end of the process. Matt and his team kept me informed every step of the way. He informed me of what documents he needed. Once I delivered all the required documents it moved extremely quickly. It was a relief and a great comfort to know that I could check the loan off of my list of...
Garry & Sue L. 07/2016
Once again you rock! Closing was smooth sailing and my sellers are thrilled! Thank you to you and your team!
Alexa W. Seller's Realtor June, 2016
I just wanted to thank you and your staff for the excellent work. I was impressed with the personal touch and professionalism of you and everyone in your office and the responsiveness of your whole team, and your ability to work quickly with the underwriting staff. I have recommended your services to someone already and will be eager to continue to do so. Much appreciated!
Matt R. purchase closed June 2016
Matt Paradis and his team are exceptional!
Logan E., purchase closed 5/2016
I’m a first time home buyer. Excellent patience with all of my questions, concerns, fears and anxiety! Very knowledgeable team assisted me through the entire process. Thank you!
Michelle C., Purchase Closed May 2016
Matt and his team were wonderful. Matt was very detailed in explanations and patient with all my questions and concerns!
Sandra B. Funded May 23, 2016
“[Matt], I cannot thank your team enough for the wonderful job you did in expediting my niece's closing. It was so very appreciated and it also was literally mind-blowing in light of how long mortgage processing normally takes. You did an outstanding job on behalf of the bride and groom and I couldn't think of a more deserving couple for whom to go to bat. Kudos all the way around! I'm a believer!”
Suellen K., attorney on Purchase Closed May 2016
The best service ever...thanks!
Huda E., Refi Closed April 2016
Matt Paradis' whole team made this a seamless process from beginning to end. Would highly recommend to anyone looking for a Mortgage or Refinance a current loan.
Walt T., Refi Closed May 2016
Matthew Paradis & his team were exceptional. I would highly recommend. Closing was under an hour for a 30 year fixed jumbo loan.
Matt & Amy B., Purchase Closed May 2016
Matt helped us with a loan 13 years ago and that is why we went back to him now. He is a very fine man, always helpful, and we look forward to working with him again.
Ed & Camille P., Refi Closed May 2016
Matt Paradis and his team did an amazing job!!!
- Deb P., Purchase Closed April 2016
Matt, Amy and the Team, THANK YOU seems like two really small words for all that you have done for us… it feels like a dream! I know that it all seems like it's just paper, numbers, and emails, but the result of that are dreams fulfilled. So, from the bottom of our hears, thank you! I will be telling anyone who will listen that you all are
the real deal and highly recommended!
Tim & Kerri M., Purchase Closed April 2016
Matt and his team were extremely helpful through the entire process. They were more than happy to answer any and all questions we had through a simple phone call.
Mike & Hollis K., Purchase Closed April 2016
Matt Paradis and his team were very professional, informed, helpful, and reliable to get my loan approved and help my wife and I purchase our first home. Early on in the process Matt would be staying late on a Friday or Sunday to help us figure out how much we could afford and what our loan amount could be. This whole process was completely new, and there was a lot of things we did not know and Matt and his team made us feel comfortable the whole way and we could ask any question we had. We had...
Brandon N., Purch. Closed March 2016.
This is the only mortgage company that did what they say. From start to finish 3 weeks and they came to my house to sign the closing paperwork. Thank you [Matt] for all your help. Will definitely use you guys again.
– Jim H., Refi Closed Feb. 2016
Nothing short of detailed, professional service! Matt definitely looks out for his customer's best interests and I felt confident he was always "in the know" with what ended up being a very complex buying process (no fault of Matt's!).
Kristen F. & John H., Purchase Closed Jan. 2016
Great process!! We are very satisfied.
Gina R., Purchase Closed Feb. 2016
Matt Paradis and team were just awesome. Not just in how fast they were in securing the loan and the paperwork process but how organized they were in the whole process. And a very friendly, professional team too.
Shyam & Aparna G. - Purchase Closed Jan. 2016
Outstanding communication even on evenings, weekends etc. Really great technology that is easy to use. Dedicated to a good experience. Thanks!
Bill & Donetta M. - Purchase Closed Jan. 2016
The quickness of processing was amazing…the team was great to work with.
– Asia H., Closed July 2015
We are very pleased with all the help from this team. They were responsive and patient with all the questions. My husband and I were first time homebuyers and did not understand much about the home buying process. Matt broke everything down so we could understand each step of the process. They were absolutely wonderful to work with! When we went to closing, they were quick to respond and get the money to the title company which allowed us to close in an hour. I highly recommend Guaranteed Rate!...
Kimmy G., Purchase Closed Dec. 2015
Just wanted to say thank you for all of your help. The experience with Guaranteed Rate was amazing from beginning to the end. I truly appreciate all the assistance and guidance that the staff there provided for me and my family. Merry Christmas.
Jeffrey S., Closed Purchase Dec. 2015
The staff at Guaranteed Rate was extremely efficient. I am very grateful for how quickly they were able to pull the paperwork together and have everything ready for the closing in less than a month. We truly appreciate their professional attitudes and competency!
– Karen & Bob M., Purchase Closed Dec 2015
Matt was amazing and was very informative. He also knew the answers to all of my questions and made me feel at ease with the purchase of my first home. No matter who was helping me, whether it was Amy, Michelle or Matt, I knew that I could get anything answered and made me feel very comfortable through the entire process.
– Brian D., Closed Nov. 2015
From the very beginning the entire process to conclusion was made very easy by all [Matt’s] staff. They were very courteous and always readily available. All my questions were always satisfactorily answered…[They] were wonderful and [it] took a lot of stress away knowing I was in such capable hands.
– Renee D., Purchase Closed Oct. 2015
I just wanted to emphasize how wonderful our experience was with Matt Paradis and his team. We were first time home buyers and had no knowledge on how the home buying process worked. Matt and his team were patient with all of our questions and explained everything along the way. The process went quickly and we were able to close a week earlier than anticipated! Our closing only took an hour which was wonderful. I can say enough good about our experience with Matt and his team. I highly suggest...
Andy G., Purchase Closed Dec. 2015
Matt & his team were very helpful and responsive. In fact, they were complimented by my Lawyer and Realtor as to their attentiveness.
– Steve M., Purchase Closed Oct. 2015
Everyone is very professional and responsive. I couldn't have asked for a better experience. Thank you to everyone.
– Andrew W., Purchase Closing Oct. 2015
Matt was very easy to work with, he made me feel comfortable with the process. He explained everything perfectly. The online system worked very good, upload speed was excellent and it was easy to use. Michelle, Kristy and Amy were very proactive with communications. I have spoken to all of them individually throughout the process many times. Closing took less than an hour and the only thing I was hearing was praises of Matt's team. Both Lawyers and Realtors were pleased with the communications...
– Sarah B., Closed Sept. 2015
Thank you all for helping me close on my first home both as an agent and homeowner! Everyone did amazing and at closing the seller mentioned that he was very happy with how fast you guys were. I look forward to working with all of you in the future! Thanks again!
– Erika F., Purchase Closed Sept. 2015
After dealing with three separate mortgage companies, Guaranteed Rate blew their competitors out of the water... Everything went extremely smoothly. All questions were answered quickly and left us with the information we were looking for… Matt and his team were great to work with... I have already been singing their praises to anyone interested in buying a home. I would not hesitate to use Guaranteed Rate again.
– Jason C., Purchase Closed Aug. 2015
Matt Paradis did a great job. Kept me informed of what was going on and quickly responded to questions. They were really great to work with.
– Heather V., Purchase Closed July 2015
My mother purchased a home last year using a different bank. She had to resubmit documents 3 or 4 separate times prior to closing. Her closing was delay by the inefficiency of the Loan Officer. There were no issues like this with GR, everything was seamless. We had our clear to close 10 days in… Everything with the loan went better than I imagined. My GR team was ahead of the game at every step. I was very impressed...I have already recommended Guaranteed Rate to other people.
– John H., Closed July 2015
There were last minute changes…but the team did everything they could to allow us to keep our closing date. Their extra efforts to make this happen were greatly appreciated and allowed us to stay on track with our move.
– Scott M., Purchase Closed July 2015
Matt Paradis was one of the most professional and personable people I've dealt with in a long time. He helped make this transaction very easy. Everyone on the Guaranteed Rate team answered all of my questions and emails within MINUTES, not hours. I am VERY satisfied and will recommend this firm to anyone I know who will be purchasing or refinancing a home!
Steve R., Purchase Closing July 2015
I wanted to take the opportunity to thank you, Matt, and everyone on your team. You have all been truly top notch at every step of the process. Our experience with your team has been nothing short of remarkable. It has been said that the home buying process is one of the most stressful events in a person’s life. You guys definitely made the process that much easier… We will keep recommending you to anyone who will listen.
– John & Monica H., Closed July 2015
We were recommended by a friend. We were very satisfied and would recommend Guaranteed Rate to others. Everyone was friendly, informative, helpful and very professional.
– James L., Purchase Closed Sept. 2015
Matt Paradis and his team were great to work with. They were really on top of everything every step of the way.
Mike M., Closed June 2015
Amy, Matt and Team, thank you so much for all of your assistance! I must say that my experience and education was so pleasant as to make the home buying experience an actual enjoyable experience. Thank you for your help through it all, and I want to wish you all the best!
Brett W., Closed June 2015
I always use Matt for [my] mortgages. He provides great service and always has a mortgage solution to fit my underwriting needs.
Michelle K., Closed Purchase, June 2015
Matt and his team were very pleasant and easy to work with.
– Julie G., Refi Closed May 2015
I've worked with Matt Paradis for a number of years and he's always done an excellent job. His staff was also very helpful.
– Scott W., Refi Closed May 2015
Everyone was very helpful and took the time to make sure I got the right loan. I loved the fact that everything was done by email. It was also very convenient that the closer came to my home and made the process easy. My experience with everyone was very enjoyable.
– Christine D., Refi Closed May 2015
Thank you for the outstanding job you and Kristy did, in making the purchase of our house possible. Kristy's patience, organization, experience, was wonderful, and we greatly appreciate that time, and effort she spent, walking us thru the very tedious process. She is excellent, and you have a great team. Additionally, your availability for our numerous different situations, was amazing, and was above and beyond our greatest expectation, and deeply appreciated. Janet and I will be giving your...
Robert & Janet Y., Closed May 2015
Matt did a terrific job! It was a pleasure working with him.
Realtor Brad F., Closed May 2015
Matt Paradis and his team were nothing short of miraculous. Matt availability for our numerous different situations, was amazing, and was above and beyond our greatest expectation, and deeply appreciated. They have my absolutely highest best recommendation.
Janet P. – Clarendon Hills, IL | Apr. 2015
So glad to have the chance to work with this particular office of GR again. The staff really have their system together and the result is a seamless and painless experience for the customer. Matt is always a pleasure to work with, and very knowledgeable. His team is very efficient and kept me in the loop along the way. I was very pleased with the time it took to complete the closing. I look forward to working with Matt again in the future, and would recommend him to friends and family.
Lisa K., Closed April 2015
Matt Paradis and his team were great to work with. They were there every step of the way to keep us informed and to answer any of our questions.
Eric C. & Courtney R., Closed April 2015
Thank you all again for everything. For being so pleasant, efficient, professional, and well organized. I certainly do recommend your office to people I know!
Lisa K., Closed April 2015
Matt Paradis though our purchase in 1992 and several refinances since then. He is our "go to guy" for this kind of transaction.
Constantine B. – Saint Charles, IL | Feb. 2015
Matt Paradis was excellent in this for me, I didn't have the greatest credit when I first approached GR for an approval but he gave me the tools and told me exactly what to do and 2 months later my score jumped and we were ready to go! The last lender I went to didn't even want to bother to help me fix the problem. From start to finish Matt Paradis and his team were 100% helpful and prompt.
Kristina B. – Gurnee, IL | Jan. 2015
Very easy! And Matt P. was absolutely wonderful to work with!!
Amanda L., Purchase Closed May 2016
Matthew Paradis and his team were EXCELLENT with my FHA loan. They advised and helped me every step of the way and made the process as simply as possible. I am thankful I went with Guaranteed Rate and even more thankful, I had Mr. Paradis and his team secure my loan!
Colleen J., Purch Closed April 2016
This was a pleasant experience. I would recommend Matt Paradis to my family and friends.
Eric F., Purchase Closed April 2016