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Michael Murgatroy

Branch Manager/VP of Mortgage Lending
621 NW 53rd St, Suite 410, Boca Raton, FL 33487
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NMLS: 60099
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From the very first phone call I made to Mike Murgatroy to the last few calls I had with Patrick, in his office, I was never overwhelmed and felt comfortable in this team's ability to close this deal with the best rate possible. I also remember when we obtained our first mortgage, I was never very comfortable with the gentleman helping me out. That wasn't the case this time around. The entire team was always there, they were available outside of normal business hours on a regular basis. Mike...

Michael R. - Wellington, FL | SEP 2016

I've already recommended Guaranteed Rate to the title company and my realtor, as well as several friends. My title agent was surprised, as usually he only hears complaints regarding mortgage companies. This team was thorough, conscientious and above all, kind. Completely different experience from my other real estate dealings. Team Mike Murgatroy is a finely tuned loan team. Thank you for everything!

Kimberly G. -Tampa, FL | SEP 2016

This was the best mortgage experience I have ever had in all the years of buying and refinancing a house. Mike was very patient with me and answered all my questions regarding each and every mortgage option available. The team was amazing and most of my mortgage the old fashioned way through the mail. If I was able to fully embrace their highly regarded digital mortgage I would have probably closed another 1-2 weeks faster which is unbelievable since they did this transaction so fast. It is...

Helen F. - Tamarac, FL | AUG 2016

This was my third time refinancing my mortgage with Mike Murgatroy and his team at Guaranteed rate. The first thing that potential customers should understand is that the Murgatroy TEAM is exactly what it should be...a truly integrated TEAM with obvious respect for each other's talents. All of the members work together with a symbiotic relationship that I have not experienced from any company or service organization in my entire adult life. The GR digital mortgage system is set up in such a...

Richard and Tammy D. - Peoria, AZ | AUG 2016

This Is The Place To Go For Your Finance Needs! I have to say Mike and his team are the best. They are very efficient, professional, and quickly respond to any questions you may have. I have had a very pleasurable experience and got my ReFi in less than 30 days, and that included having an issue regarding my current insurance agent (which they have now also helped me find a new and knowledgeable insurance agent to help me with my insurance needs. Yay!), and they still closed in 30 days! Don't...

April G. - Hypoluxo, FL | AUG 2016

For the past five years, I have used Guaranteed Rate (Mike Murgatroy) as my one and only service provider for mortgages and refinancing. Each and every time I have found him and his team to be efficient, professional and hard-working. I wish one of them was running for President right now because they would surely have my vote! Great job once again, you guys. Awesome working with you again. I love my new home. :)

Patricia W. - Stuart, FL | AUG 2016

This was my second time utilizing Guaranteed Rate because the 1st time went so smoothly. The 2nd time was just as beautiful! Mike and his team are outstanding. We obtained a 30 year fixed rate mortgage with lender paid mortgage insurance and exercised a buydown of the rate. The rate was low and the service/communication were nothing short of outstanding. Both the title company and my realtor commented on how fabulous the communication and level of service was. Loan closed on time with no...

Donald M. - Highland Village, TX | JUL 2016

We went back to Mike after our highly positive experience less than two years ago. I feel compelled to update my review because once again, our experience was phenomenal. Mike and his team exceed expectations, and this time around, they demonstrated that every individual client matters to them. We had a home equity line of credit with another bank and Mike went out of his way to work things out so we could still refinance with Guaranteed Rate. They got us an excellent rate, even decreasing it...

Santanu C. - Minneapolis, MN | JUL 2016

Fast, convenient, constant communication and quick response. All in all a great experience. I found no reason to not recommend Guaranteed Rate to someone else. I will likely choose them for my second home.

Nathan C. - Pinckney, MI | JUL 2016

I was impressed with timeliness of responses. All of the information provided was on target with actual services. The team was quick to provide solutions to resolve issues obstructing loan processing. Thank you for a job well done.

Joseph Z. - El Portal, FL | JUL 2016

As I have had great experience with Guaranteed Rate / Mike Murgatroy in the financing of my home, I decided to call him and ask if he could recommend a home Insurance Company as I did not care for my present insurer. As with my past dealings with Mike Murgatroy, he was willing to help me in an enthusiastic and professional manner. Within minutes of my conversation with him, I received a phone call from an owner of a insurance company and since then I have reinsured my primary property and am...

David C. - Seminole, FL | JUN 2016

We were looking for information regarding securing a home mortgage. I didn't think we were in a position to purchase, but Mike explained everything to me and showed me that we could purchase a home. The application procedure was very easy, everything was done online. Mike was available for questions after hours. His team is also very quick to respond and always keeps you up to date on the process. They got us a great interest rate & amazing deal! We couldn't be happier! We are in Florida and...

DeLinda Z. - Lake Wort, FL | JUN 2016

We had a short sale 3 years ago and I was looking for information on when I could apply for a new mortgage. I send Mike an email and he was the only one that responded with sound information and a strategy. Anyone that has experiences with banks knows that if you need your questions answered after hours and on weekends your out of luck. This is where Mike with Guaranteed Rate excelled. They provided loan commitment letters after hours as I requested during the negotiation process. From...

Robert M. - Valrico, FL | MAY 2016

I was amazed at the rate we were able to refinance our rental property. This company is a well oiled machine and it's customer service goes beyond what I have encountered in the past. They will do their best to stream line the process and bring up any issues that might be a problem BEFORE it gets to underwriting. I usually don't take the time to write a recommendation, but credit is definitely due. Thanks Mike Murgatroy and your incredible team!

Debra D. - Charlotte, NC | APR 2016

Their service and rates actually beat out USAA. As a veteran I can honestly say I was honestly shocked how much better this lender was than USAA at the time. I will keep my review updated as I continue to work with them as I pay my mortgage.

Freddy A. - Alexandria, VA | APR 2016

I don't say this lightly, but it was the best experience I've ever had getting a mortgage. The professionalism, responsiveness, willingness to help, and true commitment to providing stellar customer service is unmatched, and all too lacking in the brokerage industry. Mike even went out of his way to tell me when new lender credits were available after I had locked so that I could realize them- something most brokers wouldn't have bothered with. I was a little worried with me being in...

Caleb S. - Oakland, CA | MAR 2016

Michael and his team were simply FANTASTIC. Their communication was excellent, they answers all of our questions, and explained the process every step of the way.

Morgan S. – Coconut Creek, FL | SEP 2015

Mike was great! I originally contacted him more than a year before I was able to get a mortgage and he patiently answered my questions and remembered me eligibility date and reached out to me a couple of weeks before to see if I can any new concerns or questions. Very impressive! I've never worked with a more responsive, organized group of people. Mike Murgatory is knowledgeable and very responsive. I always felt like his most important client.

Lorraine H. – Ann Arbor, MI | AUG 2015

Check out this Yelp review for MMichael Murgatroy! Michael Murgatroy and his team of experts not only led me through the loan application but also patiently educated me along the way. They definitely had my interests at heart and I believe they are the best value in the business. I shopped a lot before I chose them and when I told their competitors why I chose them, (the rate I got), THEY couldn't believe it. I couldn't be more satisfied we the end results and recommend them wholeheartedly! See...

Daniel H. – Boynton Beach, FL | AUG 2015

Mike and his team were incredibly professional and exceeded my expectations once again. Great job! I have recommended Mike and his team to a number of people and they were very satisfied as well.

David A. – Coral Springs, FL | APR 2015

Mike and his team were incredibly professional and exceeded my expectations once again. Great job! I have recommended Mike and his team to a number of people and they were very satisfied as well.

David A. – Coral Springs, FL | APR 2015

Mike was fantastic! I cannot believe the thoroughness of the process.

Lee K. – Hoboken, NJ | JAN 2015

Michael Murgatroy and team were outstanding. They did a great job communicating with me and answering all my questions in a timely manner. I will definitely recommend Guaranteed Rate to friends in the future. It is great to feel under-promised and over-delivered. Thanks for exceeding my expectations.

Donald M. – Olathe, KS | Dec. 2014

Michael and his entire team did an amazing job, got me a fantastic rate and closed on time with no surprises. The overall process was simple, easy and fast without making me feel overwhelmed all while giving me the best rate by far. I shopped around and nobody came close to the helpfulness or bottom line, I would have to really dislike someone not to recommend Michael to them. Very impressed and pleased, thank you!

John J. – Universal City, TX | Dec. 2014

The process was very stressful. Guaranteed Rate was there for us, explained every step and was quick responding to all our questions.

Nelly Y. - Fort Lauderdale, FL | Dec. 2014

Mike and his team did everything possible to fund this mortgage. What a pleasure to work with such a professional group. Mike is the best. Stays on top of everything, knows the market and where to look to fund difficult condo financing and is great to work with.

Hugh M. -- 11/10/2014

Mike Murgatroy and team were exceptionally involved and informative with me on the entire loan process.

Loraine T. -- Orlando, FL. 9/18/2014

Michael was fantastic! I will recommend him to friends and family either purchasing or refinancing a home!

Ashley J. -- Addison, TX 8/28/2014

Everyone was very helpful and responsive. Couldn't be happier. I felt comfortable throughout the process - the team was helpful and responsive.

Janet G. -- Fort Lauderdale, FL 8/11/2014

Mike and his team were awesome! They made the process quick and easy!

Jennifer B. -- East Greenwich, RI 7/25/2014

I was extremely satisfied with Michael and his team! They made the process very simple!

Michella S. -- Gainesville, GA 7/21/2014

Michael provided great service and was prompt with his follow-ups to my questions!

Richard S. -- Boca Raton, FL 7/17/2014

Michael provided great service and was prompt with his follow-ups to my questions!

Richard S. -- Boca Raton, FL 7/17/2014

Mike Murgatroy was awesome. He was very patient and informative and stuck with me every step of the way. Everyone was extremely friendly and very prompt with my questions. The entire team was very professional and I would absolutely use them again.

Patrice M. -- Pembroke Pines, FL 5/15/2014

“I worked with Peter and Michael before and I have always been happy with their service. They have always been very responsive to inquiries and helpful. The process will always be challenging but I know they what they are doing do the best they can to get the best deal for me. I trust them, they are very honest with me. I've found that they are better than what I have seen elsewhere. Working with Peter and Mike was a good experience and I would recommend them to anyone."

Michael W. -- Washington DC. -- 8/ 2013

“I worked with Peter and Michael before and I have always been happy with their service. They have always been very responsive to inquiries and helpful. The process will always be challenging but I know they what they are doing do the best they can to get the best deal for me. I trust them, they are very honest with me. I've found that they are better than what I have seen elsewhere. Working with Peter and Mike was a good experience and I would recommend them to anyone."

Michael W. -- Washington DC. -- 8/ 2013

Everyone -- Mike, Peter and Andrew--were always available to address our questions and concerns. Mike even gave me good advice on how to handle our house appraisal, which made a big difference. The notary who came to our home was very accommodating with our busy schedule, and completed the long process as quickly as possible. He took the time and explained every closing figure clearly. It was an easy process, Thanks!

Nancy K. -- Altadena, CA. -- 8/ 2013

“Mike Murgatroy and his team had me closed in 3 weeks they were exceptionally fast, professional and competitive! You cannot get any better this!!!Great job Mike, Rita, Carmen and Mark! They have also done exceptional work for my clients who purchase homes in Florida. All of my clients have been pleased and 100% satisfied! Guaranteed Rate receives my recommendation for anyone in search of a loan!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/

Gene F. -- Valrico, FL -- 04/ 08/2013

I was really happy, not only was Michael really good but his whole team was just great. If I know somebody looking for a loan I will definitely be recommending him.

Raul R. -- Boynton Beach, FL,

About Michael

Michael Murgatroy is an experienced mortgage professional that has been in the industry for the past 18 years. Throughout his years as a VP of Mortgage Lending at Guaranteed Rate, Michael has created a place for himself among the top loan officers in the country. In 2014, he was ranked #85 in Mortgage Executive Magazine’s Top 200 Mortgage Originators in America and #111 on Scotsman Guide’s Top 300 Originators. In 2015, he climbed the Mortgage Executive ranks to #69 in the Top 200. He has been a member of Guaranteed Rate’s President’s Club for the past 3 years and joined the prestigious Chairman’s Circle in 2015.

Michael interview Q&A

Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
A client filed their taxes without telling us and wrote off a substantial amount of unreimbursed business expenses causing them to no longer qualify for their 80% loan for new construction home which they had 50k earnest money deposit. We did not panic and restructured the loan to 10% down payment with paying off 9 creditors and getting them approved at 50% debt to income ratio.
What advice would you give new or first time home buyers?
The experience earned from doing many transactions is priceless to the first time buyer so make sure to work with a very experienced mortgage professional who handles several transactions.
What part of the home loan process do customers find most difficult and how do you help them through it?
Supplying paperwork is most difficult. We have the best technology allowing clients to upload to us. We educate them on ways to obtain the documents online and assist with getting them from their trusted advisors.
What are the top 3 misconceptions people have about the home loan process?
-20% down payment to avoid private mortgage insurance. There are the most competitive mortgage options available ever now with private mortgage insurance providing excellent premiums and products with as little as 3% down payment with no monthly PMI. -Mortgage rates don’t change or they are doing well when stock market is doing well. The mortgage rates change all day every day, just like stocks and typically are doing the opposite of the stock market. -That they need excellent credit to buy a home. There are several excellent options even if credit scores have some blemishes.
What can borrowers do to insure a smooth mortgage underwriting process?
Make sure to get anything requested to loan officer or mortgage processor within 24 hours.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping clients obtain home ownership and assisting them with receiving the best rates, terms, & fees.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I enjoy spending time with my family.
Tell us something that makes you unique or something wacky, yet interesting about you?
My entire team and I are integrity driven and will do whatever it takes to do right by our client (including paying to close a transaction & close transactions with no compensation).

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