Natalie Thompson

Branch Manager/VP of Mortgage Lending
5702 S. Staples St., Floor 2, Suite F-4, Corpus Christi, TX 78413
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NMLS: 241579
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Natalie went over and above to get me qualified. When others said it couldn't be done.I went through 3 agencies before.her. I was about to give up when a friend told me about a loan officer in Denver Colorado and then he referred me to her in Texas. I love her personality and patience.On a scale of 1 to 10 .I will give her a 12 lol over and above.

Michelle D. from Grand Prairie, TX 4/18/2015

She worked hard for me. would definitely recommend Natalie!! She worked very hard for me! Went up to bat for me and made things very personal.She even drove in the rain, early in the morning to represent and fight for my cause! I really appreciate Natalie's hard work!

Tammy S. from Dallas, TX 11/10/2015

Natalie was a great help during a somewhat drawn out and problem riddled home purchase.Natalie was a great help during a somewhat drawn out and problem riddled home purchase. She continued to provide support and was a professional at all times.

Dedeann S from Corpus Christi, TX - 11/17/2015

Natalie was very informative professional and diligent at keeping our loan on schedule while making our home buying experience pleasurable and stress free. I would highly recommend Natalie to anyone needing help in the Padre area. Thanx to Natalie it was virtually a seamless process!

James P. from Corpus Christi, TX 12/10/2015

I appreciated her patients as we went through all the paper work and all my questions.I had a great experience working with Natalie. She was always available when I had questions or concerns. I appreciated her patients as we went through all the paper work and all my questions. I highly recommend Natalie for your home loans.

Tammy S. from Corpus Christi, TX - 8/22/2016

Natalie was a pleasure to work with. She is extremely knowledgeable in the mortgage financing arena. She was very responsive and was able to answer all of my questions & concerns timely and accurately. Very professional while super friendly. I highly recommend her for your financing needs. In today's changing business environment especially in the real estate market good to have someone in the know!. She was referred to me by my realtor. What a good call!

Debbie R. from San Antonio, TX 8/23/2016

Great! Natalie's communication was fantastic, I couldn't ask for anything better. Keep up the good work Natalie and folks, don't hesitate a second to use her

Tammy S. from Corpus Christi, TX - 12/9/2016

Natalie was available anytime weekends included four our questions. She was very helpful and available for our questions. Of course, every loan is different and it can become a difficult process. Nevertheless, Natalie helped us get through with much encouragement.

Kindra M. from Corpus Christi, TX - 1/22/2017

Tip top from start to finish. We already had a pre-approval letter from another bank but southwest gave us better terms so we decided to give them a go. Glad we did, Natalie was really helpful getting all the documentation together and it was as painless as a new mortgage can be. The team really worked hard for us and were able to close the loan on time and in less than 30 days! Thanks, guys, we'll be referring you to our friends coming down here to look next month??

Shelley P. from Corpus Christi, TX - 2/27/2017

Could not have asked for better service! Natalie was always available to answer my questions and explain. When she didn't know she got back to me as soon as possible with answers. Natalie will always be my first choice as a lender.

Kristine J from Strasburg, CO - 3/13/2017

Awesome! Loved Natalie!!! She was really helpful, smart and worked CRAZY fast for our family!! We did not however get to close on time. But this was not due to Natalie. She is the sweetest!! Couldn't have done this without her!

Lori A. from Splendora, TX - 3/21/2017

Timely response. Natalie and her team were always very responsive and quick to resolve and questions or issues I had. Email and phone responses were always very quick.

Mitch S. from Corpus Christi, TX - 3/28/2017

Best experience ever! Working with Natalie was an absolute pleasure. Throughout the entire process, she answered each and every one of my husband and I's questions thoroughly. This was our very first home we were purchasing together and she made it extremely special. I would most definitely recommend her to anyone looking to make their dreams of buying a house come true. She is the bomb!!

Jen V. from Corpus Christi, TX - 4/1/2017

Smooth Process. After not going through the process of buying a house in a very long time, it was very nice to have a person as helpful as Natalie. She always answered my questions politely and promptly. Natalie was a delight to work with and we highly recommend her to anyone in need of mortgage services.

Shirley T from Ingleside, TX - 4/25/2017 

First time to apply for a mortgage as a single person. Being this was my first time ever to apply for a home loan by myself, I couldn't have asked for a better lender to work with. Natalie was extremely professional and compassionate at the same time. She always made herself available to answer any of my questions and concerns.

Paula K from Corpus Christi, TX-5/25/2017

Great Experience. Natalie was great helping us purchase our first home - she is very friendly, easy to talk to, followed up often, and easily accessable at all hours. We enjoyed working with her!

Sarah M. from San Antonio, TX- 6/8/2017

We loved Natalie. Natalie was extremely helpful throughout the entire process. We were first time homebuyers and had a lot of questions. She responded to all our emails in a timely manner and spent plenty of time on phone calls with us as well. She made this process very easy and pleasant for us. We would definitely recommend her

Michela P from Corpus Christi, TX-07/08/2017

Natalie Deann Thompson was the absolute best mortgage lender I have ever used. She came highly recommended and now I know why. She was professional, courteous, knowledgeable, helpful, steadfast, and worked diligently during every single phase of the mortgage loan process.

Michele D. from Grand Prairie, TX-7/5/2017

Great Service. Natalie was very professional and helpful throughout our entire home buying process. She was always available to answer any and all questions that came up. I would highly recommend Natalie's services to anyone looking to purchase the property.

Jay D. from Corpus Christi, TX-06/22/2017

Excellent Service. Natalie is really great and so sweet.Me and my husband had many question and she was always there to answer any questions we had whether it be email,phone or text.Natalie did everything on time any delays we had closing was just bad luck on are part.We truly recommend Natalie.Me and my husband would have not picked anybody else.Thanks Natale, we love are new home!!!!!

Cassandra G. from Refugio, TX-08/1/2017

About Natalie

Since 2001, Natalie Thompson has been helping her clients achieve their dreams through mortgage financing. Natalie takes great pride in guiding her clients through the complexities of the mortgage process with education and patience. As Branch Manager for the Corpus Christi office of Guaranteed Rate Natalie is involved and all aspects of her client’s loan from start to finish. Natalie’s experience has included all capacities of the mortgage industry from Loan Processing, Operations Manager, Loan Origination as both a Mortgage Broker and Mortgage Banker and New Construction Lending as well. Natalie’s multifaceted background gives her a unique perspective on the loan process that helps make for a smooth transaction for her clients. For perhaps the largest purchase made in one's lifetime, ensuring your mortgage is handled by an expert in their field only makes sense. Providing superior service is Natalie and her team's goal in each transaction they are entrusted with. Natalie Thompson values her clients continued business and referrals and strives to become her clients trusted mortgage adviser for life.

Natalie interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry for 17 years. What inspired me to get into the industry was that I was working as an Office Manager at a Mortgage Company and felt that my most rewarding time was not the admin work that I was doing but was my interactions with the customers that came into the office. I enjoyed interacting with clients more so than pushing paperwork.
What specific steps do you use to help your customers find the best home loan for them?
One question that I believe many loan officers over look is the question of “What is your comfort level for payment”. This helps to put things into perspective for a borrower, they may like the 400K home and qualify for the 400K home but will they be happy with that 400k payment once they start making it every month
What advice would you give new or first time home buyers?
First-time homebuyers may be limited on what they can qualify for on their first home. What I will talk with them about is that though their first home may not be the home of your dreams, most buyers only stay in their homes for 3-5 years. There is a good chance that as their family grows, as their incomes rise they may be moving again. This first home may enable them with a sizable down payment on their next home due to the equity they will be building in purchasing versus renting.
What part of the home loan process do customers find most difficult and how do you help them through it?
The process of collecting documents. Most people get frustrated that we ask for documents and more documents and more documents. Many times there are items that come up through the process that we cannot get around. The way I help a client through this is by first setting clear expectations that this could happen and to be prepared. Also, I try to ask for as much as I can upfront to elevate the back and forth through the process of asking for additional items.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
What I enjoy most in my spare time when not helping others with purchasing a home, is spending time with my family. I married my high school sweetheart, Michael and we have five children, ages 24, 19, 17, and two 15 years old’s. There is never a dull moment!
Tell us something that makes you unique or something wacky, yet interesting about you?
Something unique about me, is that my degree is in History and if I would have gone down the career path I first choose, my dream job would have been to be a Curator at the Smithsonian Museums in Washington DC. I kind of fell into mortgages but I do still have a great passion for history. I’m addicted to the History channel and I travel as much as I can to see as many of the great historical places of the world I can before I die. I have been to Italy three times, France, England, Spain, Jamaica, Mexico and all over the US. My next trip I hope to take soon would be to somewhere in Asia. Family, Travel, and History are the great loves of my life.

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