Very professional and helpful in gathering documents. 2nd deal I did with Nicole.
Michael P. | August 2017
Nicole Santizo was fantastic. We would recommend her services to our friends.
Dilip R. - Funded 7/27/17
Good service and attention to detail.
Umesh C. - Funded 8/14/17
All those I worked with were timely with answering my questions. Everything was processed on time as promised. Thank you for getting everything taken care of for us to close on time.
- Donald R. - Funded 8/11/17
Nicole Santizo is THE BEST. Guaranteed Rate is fortunate to have her. I came to know Nicole 12 years ago when she helped finance the purchase of our first home. Through several refinances including the purchase of our second home, we have stuck with Nicole because of her extraordinary customer relationship & communication skills (as well as the requisite business & technical knowledge). And of course, with this recent transaction, Nicole (and by extension - her team) was as outstanding as ever....
- Edward K. - Funded 8/11/17
I will use GR as long as Nicole Santizo is a loan officer with you.
Karen L. - Santa Cruz, CA | JUL 2017
Satisfied customer. Nicole and team were very informative right through the process. They made the whole journey from pre-approvals to loan closing a smooth experience.
Ashish D. - San Jose, CA | JUL 2017
Nicole, Chad, and Peter were extremely helpful in the entire home buying process. Not only were they very communicative, they also answered all our questions and explained each step carefully so that we had a better understanding of what needed to be done.
Kevin H. - San Jose, CA | JUN 2017
Overall, our loan officer was very professional, approachable, kind, and helpful.
Vinodth M. - Santa Clara, CA | JUN 2017
Nicole's team was exceptional. Great speed and professionalism. We were extremely happy and satisfied.
Nicole and her team were extremely helpful and made my loan process pretty simple. I would highly recommend Guaranteed Rate to my friends.
Manu P. | 6/9/2017
I loved working with Nicole Santizo, my loan officer. I knew her from a past escrow I was miraculously able to close with her help. I reached out to her this time, as well, and she was very prompt, honest, and gave me all the relevant information I needed and shared also her opinions on what made sense in the decision-making process. I was on travel during the escrow process this time, and Nicole and her team worked with me and we were able to close the loan without any hiccups.
Nithin R. | 5/19/2017
Stacy, Chad, Peter, and Nicole did great job refinancing my loan to get better rate and making sure we closed on time. Highly recommend this team for mortgages.
Lohit R. | 5/24/2017
I was very happy with the service provided by my loan officer, Nicole Santizo, and her team. They are very prompt to answer questions/concerns and are readily available. They understood my requirements and provided me the best possible quote, especially when compared to what was available in the market. I was very pleased to work with Nicole and her team at Guaranteed rate, and I would definitely recommend her to my friends and family.
Sheeba B. | 5/22/2017
Very easy process, competitive rates, and friendly people.
Deanna G. | 5/8/2017
Everyone at Guaranteed Rate was very helpful and guided me through every step of the process. My loan officer, in particular, was extremely helpful, taking extra time to send follow up emails and explain documents in detail for my benefit. I felt very comfortable that they knew the trade and were trustworthy. I will definitely recommend Guaranteed Rate in the future.
Nick L. | 3/13/2017
Submitting all documents electronically worked very well. Huge plus!
James H. | 3/27/2017
Nicole Santizo is superb.
Wow - what a service! Nicole, Shawn, and their team members are excellent. They all beat my expectations. I've never had such a smooth process. Thanks!
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