What people are saying... What people are saying... Back to profile
Everything was smooth and easy
Deante C. - Kansas City, MO | Apr 2022
Prompt, except for the confusion on the documents needed to close.
Lawrence D. - Kansas City, KS | Apr 2022
Everything was such a breeze! Being a first time home buyer can be so intimidating but everyone along the way was fantastic and such a big help!! Can’t say enough great things!! Communication was top notch!
Paige C. - Platte Woods, MO | Mar 2022
Great people. Quick service.
Kevin H. - Kansas City, MO | Mar 2022
Because of the team that worked on my loan. Annie Moren is the best loan coordinator I’ve ever worked with.
Brett R. - Kansas City, MO | Feb 2022
I have known the owner for quite some time.
Dale D. - Kansas City, MO | Feb 2022
Made the process very easy, great communication.
Todd S. - Oak Grove, MO | Jan 2022
My experience with Guaranteed was satifactory.
Lee'Herman H. - Kansas City, KS | Jan 2022
Very helpful and kept up to date for the most part.
Angela S. - Kansas City, MO | Sep 2021
They did a great job servicing my loan
Melissa C. - Kansas City, MO | Dec 2021
They work as a team, professional and make sure your approved.
Sultana M. - Excelsior Springs, MO | Aug 2021
Easy to get a hold of and liked their heavy online interface
Lisa F. - Kansas City, MO | Jul 2021
Everything went smoothly with closing. No issues. Friendly staff and answered my questions in a timely manner.
Cassondra A. - Kansas City, MO | Jul 2021
Loan processed on time with little trouble.
Douglas D. - Liberty, MO | Jul 2021
Pam Ola provided excellent thank service throughout the loan process and quickly dealt with the personnel/customer service issues that had occurred during the loan process.
Colin B. - Vacaville, CA | Jul 2021
The process to close the loan was outstanding. I love the convenience of the Flash Close.
Tina F. - Kansas City, MO | May 2021
As an out of are buyer, Guaranteed rate provided a quick pre-approval and smooth closing process to meet our target closing date.
Jose T. - East Lansing, MI | May 2021
Because the whole team did everything they could to help us get everything in line for our new home loan. Also VERY responsive and helpful.
Bethaney B. - Independence, MO | May 2021
They were very helpful through the whole process!
Hailey H. - Lathrop, MO | Apr 2021
Everyone was very helpful and patient with my questions and very speedy!
Addison G. | Mar 2021
Seamless, straighforward processing, and they cut my interest rate in half!
Vincent G. | Feb 2021
Pam and her Team made it happen!
James C. | Feb 2021
My closing was very smooth
Jeannie T. | Feb 2021
Everything was so seamless. I just had to submit forms and show up for closing. Was super easy.
David H. | Aug 2020
Everything was super easy and Intuitive!
Tyler T. | Sep 2020
Great service and communication the entire way through the process
Deante C. | Dec 2020
I have fibromyalgia with short term memory issues and brain fog. Because of this, I get anxious very easily and overwhelmed. When I mentioned this, I was heard and taken very good care of. I’m very grateful for their understanding.
Glynis S. | Feb 2021
They answered all of my questions and were quick to reply.
McKenzie G. | Aug 2020
They were quick and informative. I appreciate timeliness.
Donald D. | Sep 2020
It was a completely stress free experience. All the ladies were so helpful and answered all my questions at all hours anytime I reached out! IF we ever move again I will use them again!!
Jennifer D. | Dec 2020
They were easy to work with and quick to respond.
Nicholas R. | Aug 2020
Smooth online processing and very communicative team.
Kevin S. | Sep 2020
Straight forward application, easy to download all of the required documents, very accessible for questions.
Emily M. | Dec 2020
they worked hard for our refy
Carl G. | Aug 2020
Quick to respond. Very helpful
Stacey M. | Sep 2020
Ease of process, communication & response time from the team
John H. | Dec 2020
Very prompt and thorough with information.
Jill N. | Aug 2020
Quick, easy, great customer service.
Jacob O. | Sep 2020
Sherry and the team worked very hard figuring out our unique situation and stayed in contact with us giving us updates.
Cynthia H. | Dec 2020
All of the staff was great to work with. Patiently answered all of my questions and concerns.
Paul F. | Jan 2021
Everything went so well. They respond quickly and give advice and guidance very effectively.
Yamar D. | Aug 2020
Someone was always willing to answer questions.
Sandra C. | Sep 2020
They are very fast and efficient. Their chain of performance is excellent and they are ready to listen to your needs and meet them with respect. I also like their secured online data uploads which is very simple and easy to follow. Sherry, Pams assistant is great to work with.
Gershom A. | Nov 2020
The process was very easy for us and the staff was very friendly.
Dallin A. | Dec 2020
Those folks are friendly & capable.
Dean T. | Jan 2021
Pam and her staff are very knowledgeable. Regardless of the type of loan you are in the best of care.
David C. | Jul 2020
Friendly, professional, easy to work with, and the best rate available!
Chad R. | Aug 2020
Explained and helpful every step of the way
David S. | Sep 2020
Knowledgable staff who were readily available.
Nanci B. | Oct 2020
Pam and Sherry are amazing. They got us taken care of when others couldn’t
Omer L. | Nov 2020
The process was easy and any questions that I had were answered.
Scott S. | Dec 2020
This is our 2nd loan with Guaranteed Rate and each time the process was fast and problem free.
Jack B. | Jan 2021
We have always been very satisfied with the help we get. As first time home buyers and with our refinance the process was very simple and the team was always willing to answer all of our questions.
Lauren S. | Jul 2020
Their efficiency and professionalism was AMAZING!!!
Stacy R. | Jul 2020
very easy online process, and local team members that we dealt with where great.
Craig P. | Jul 2020
We had a great experience with our refinance. There were a few things that were unclear toward the end with the final paperwork: however, we were extremely happy with the overall experience.
Amory M. | Jun 2020
Despite any hitches with Covid19 everything worked out exactly as we had hoped. Pam and her staff are amazing!
Heidi B. | Jun 2020
The team did everything possible to help make the home purchase happen
Richard C. | May 2020
Very easy to work with and met all of our expectations
Benjamin S. | May 2020
Everyone on my team worked very hard to make sure my loan closed on time.
James G. | May 2020
Guaranteed Rate got things done, and communicated well through the whole process.
Joseph C. | May 2020
Great service and people to work with
Robert S. | Apr 2020
They were most helpful with me from the beginning to the end.
Melvarene T. | Apr 2020
Fast, friendly, courteous & professional
Chad W. | Mar 2020
Friendly, courteous, competent team.
Dale K. | Mar 2020
Easy to deal with electronic signings
Jason M. | Mar 2020
For the most part everything went very smooth. There were some lapses in education on the process with my wife and I being first time home buyers.
Brian E. | Mar 2020
Everything was simple and fast
Cedrick O. | Feb 2020
Good customer service! Pam and his team are awesome.
Desire D. | Feb 2020
Communication is key and I never felt out of the loop.
Mark H. | Jan 2020
This is the fourth home we've purchased within the last 16 years in four different states. Having experienced four different lenders during those home purchases, Pam Ola and her team were the best! They were quick, efficient, responsive and offered the best customer service. We highly recommend Pam and her office and will definitely work with them, again!
Cecilia W. | Nov 2019
I really appreciated your patience and attention to details.
Toni S. | Dec 2019
They made my home loan process quick and easy
Courtney H. | Nov 2019
They were very professional.....kept me informed.....very pleasant....explained things....did everything they said they would
David S. | Nov 2019
Pam and her team made me feel like this impossible dream was finally possible!!
Susan R. | Sept. 2019
Pam and her team are amazing! I couldn’t imagine sending my friends, family or clients to anyone else.
Monica Z. | Aug 2019
Pam and her team are amazing! I couldn’t imagine sending my friends, family or clients to anyone else.
Monica Z.
Pam was AMAZING and her team was just as on top of things as she was. Everyone was extremely helpful and nice which made our first home buying experience the best! I don't think I stressed out at any point in the process because Pam and her team answered any questions I had. THANK YOU ALL!
Kacie S. | Aug 2019
Buying a home for the first time was intense enough in itself, but working with Pam and her team truly minimized the stress and worry. I loved how GRI continuously prepared me each step so I was not surprised and rarely had to ask any questions. They all did an outstanding job providing straight to the point documentation so I had no concern or confusion through the day of closing. Thank you all for making a dream of mine come true!!!!
Molly C. | July 2019
Pam ola was a magician in working with all my changes and still got my closing on time. We can't thank her enough.
Frank H. | July 2019
Pam and Sherry and her entire team did an outstanding job. Very professional and communicated all challenges to me. I completely recommend them to any one looking to finance a home. Great people to work with.
Anthony W. | June 2019
Pam and her team were amazing to work with. They presented us with all of our options and provided their recommendations on the best way to obtain the loan. The process was very easy and they were always very responsive and helpful when I had questions. As a first time home buyer, they helped us through the process and eliminated a lot of stress.
Lauren S. | June 2019
The whole process was great from start to finish. Communication was awesome even on weekends. Could not have hoped for a better experience.
Keith J. | June 2019
I was new to the whole process, It was stressful, but everyone at guaranteed rate was patient with me and explained everything all the steps as we went through process and even helped because I wasn't to good on computer, I appreciated everything and would definitely recommend them to anyone looking for a loan for a mortgage!
Jane P. | May 2019
The staff is super friendly and easy to work with. Very communicative even used text messaging for quick communication. Loved working with Pam and her staff!
Benjamin S. | April 2019
Pam Ola and her team were amazing! From starting with Claire Freestone, to Lynn McNeil, to Ben Stutler, every single one of them was kind, efficient, helpful, responsive, knowledgeable, and let me say it again, ... amazing! Thanks to all of you for making this process easy.
Dale K. | February 2019
Pam, Lynn, and Ben make a great team and worked diligently and with great communication to get my loan approved.
Nathan O. | January 2019
Pam, Lynn, and Ben make a great team and worked diligently and with great communication to get my loan approved.
Nathan O.
Pam made it very easy through the process, and was very helpful transacting from one state to another. Thank you Pam!
Paul M. | December 2018
Yes, I love to keep in touch with Guaranteed Rate. Thank you for your wonderful, flexible, and faithful services.
Fikre N. | November 2018
Pam & her staff were great to work with. They always answered our questions immediately & they were very friendly & professional. We loved doing business with them.
John S. | October 2018
Pam and the whole team were so informative and easy to work with! I will definitely recommend them to everyone I know who needs a home loan in the future!!
Sarah C. | October 2018
Pam and her team are the best! Truly enjoyed working with them and will highly recommend!
Mark C. | August 2018
The attention to detail, personal service and care given by Pam, Claire, Ben and their team is outstanding! Thank you for helping us!
Eve V. - September | 2018
We worked with Pam Oluola, Lynn McNeil and Benjamin Stutler. This is the second loan they managed for us in recent months. I cannot say enough about their timeliness and professionalism throughout the process. They are an excellent team to work with.
Mark F. | February 2018
Pam, Emilee, Ben and the rest of the team made everything easy in obtaining a loan for my first home. While buying a house is stressful in general, the team was friendly and very flexible in getting me the information I needed. Their estimates of cash to close were quite accurate. Thank you!
Bruce R. | January 2018
Pam Oluola, Emilee DeMatteo, and Benjamin Stutler made the process very easy. All responses to our inquiries were very quick, clear, concise and complete. They guided us through every step to insure a quick 30 day close. I have been a Customer Service Manager for over 20 years and was very impressed from beginning to end with this team. Thank you again for your excellent support.
Mark F. | November 2017
Pam and team went above and beyond to help us get approved for a loan despite less than typical employment situations. At every juncture, they were right there making it happen so that our home buying experience would be very smooth. We love our new home and appreciate that the loan piece was mostly painless. Thank you!
George V. | November 2017
Pam and her team were a delight to work with and I love how they work together. They were informative, made the process easy to understand, and closed our loan in no time at all. I will be recommending them to all my friends and family because they take such great care of their clients. I look forward to doing business with them in the future!
Adam F. | November 2017
The process was quick simple and very informational. Pam was experienced and professional. She did in 2 weeks what another companies agent couldn't do in 3 months. All in all extremely happy.
Frank H. | November 2017
THIS LADY IS ABSOLUTELY AMAZING!!! Pam took our loan over from another lender that kept dragging their feet, having us running in a thousand different directions for paperwork, statements, etc. only to tell us after months that it couldn't be completed. Then after all the stress and hassle, our Realtor suggested giving Pam a try. So we figured alright, maybe all hope wasn't lost and decided to go ahead with her. My husband and I got all the paperwork, documents, etc. back from the previous lender to her on a Thursday and figured okay maybe we'll hear something by the the following Monday....Nope! She called us that very same evening to get clarifications, to let us know what she was doing or already was completed. Step by step, all weekend long (even on Sunday) she worked on our account/loan keeping us informed during the whole process and by Monday...it was done and ready to go to the Underwriter. All toll, Pam took only 8 days, what the previous lender could not do in 3 months!
Pam & Frank H. | November 2017
Buying a house is stressful. There's a lot going on and very little time to get things done. Pam, Emilee, and the rest of the team were there to answer any questions I had along the way. I would use them again in a heartbeat. Thank you so much.
Jason W. | 7/13/2017
Pam Ola at Guaranteed Rate has an amazing team! I really appreciated the online application process. Every member of the team was extremely knowledgeable and polite. Obtaining a home loan was easy and stress free; all thanks to Guaranteed Rate!
Amory M. | 7/14/2017
This was such an amazing journey, my team that worked with me was absolutely wonderful, so very helpful knowledgeable and just overall incredible. Pam and her team guided me through every step of the way
Danja C. | 7/3/2017
Pam and her team were the "best" ! They made the process fast, easy and painless . I have the utmost respect for them and the fantastic service they provide !
Ivyl G. | 6/29/2017
Pam was wonderful from the beginning, she followed-up to every question and concern that we had, and ensured that all questions were answered, either by her or her assistants. Pam gave us great confidence that she had no concerns about the loan going through, even though we had our own personal concerns because of some of our debt. The entire process was professional and easy. The portal made it very easy to upload documents. I never dreamed that we would close on a house, and actually be in our new house this quickly, but Pam and her team made this happen, and we were very impressed and pleased with the overall process. Pam also continued to show interest, even up to the closing day, by attending the closing at the title company, in person, along with our real estate agent, Mike Thorne. This is a great team, and I have given out their names a couple times already!
Charles C. | 5/5/2017
We were very happy with our experience with Guaranteed Rate. Emilee was the absolute best and was constantly ahead of the game for our success. She was VERY proactive and helpful and went above/beyond. And Pam was very thorough and informative. We are ecstatic! Thank you.
Daniel L. | 6/27/2017
As a first time home buyer I truly could not have been blessed with a better team of people to help our family get into a home. Pam, Emilee, Ben and Claire were patient with questions, always helpful and extremely responsive. I most definitely recommend them to all in search of a home.
Amanda A. | 6/22/2017
I have worked in the mortgage business with Pam for a few years. I was very confident in the service that Pam would provide. Everything was done in a timely manor. What great people skills the whole team has! From start to finish they were 2nd to none. My real-estate agent Janice McKay even commented on Pam - How easy she was to work with. Keep up the great work! Thank you so much
Dale D. | 5/1/2017
Pam was always available by email or phone. Thanks!
Anthony D. | 4/25/2017
I enjoyed working with Pam, Claire, and Guaranteed Rate! They made the whole process seamless and answered all my questions promptly. I felt I asked the same questions over and over again but they would always be willing to take whatever time was necessary. I would definitely use Pam and her group again for our next home purchase and will let my friends and family know who to use as well
Ammon F. | 4/28/2017
Pam and her team are simply amazing. They went above and beyond to assist in the home buying process. I could not have been more impressed with the work of her and her team. Pam and her team worked relentlessly at all hours to assist in questions and ensure my mortgage process went smoothly. I highly recommend Guaranteed Rate to anyone looking to purchase a home.
Jaime G. | 5/8/2017
Pam, Claire, Emilee, the whole team were amazing. So patient and encouraging to me, while I tried to get all of my stuff together. I was so clueless about what buying a home entailed, but they walked me through each step and were just great. I couldn't have done it without them!
Alaina G. | 4/28/2017
Thank you again to you and your team going above and beyond and helping me secure a mortgage. I cannot express my gratitude that my little ones will now have a forever home. I will highly recommend you and your team to anyone who is looking to purchase a home.
Jaime | 5/3/2017
I have never had such a smooth and thorough process in financing my home. I have purchased multiple homes in different areas of the country and have always had something "come up" last minute. Thank you Pam and team for such a good experience. I look forward to the next purchase. I think I found the company I will use from now on, with you guys.
James L. | 4/21/2017
Pam and her team were very proactive, always responsive and professional and thorough in their work. Thank you...
Benjamin W. | 4/5/2017
From the very beginning of the home buying experience, I was pleased. From the buying agent I had, to the recommendation to use Guaranteed Rate for my lender. Pam and her team made entire process a breeze from the start to closing. I've heard the horror stories when it comes to purchasing a home and getting financing, and let me tell you. Being a first time home buyer and using this company, I can't imagine it could ever get easier! Thank you to Pam and her team at Guaranteed Rate for helping me purchase my first home!
Phillip C. - 09/28/2016
Throughout my first-time homebuyer experience, Pam Ola and her team did a great job meeting my demands. Pam spent extra time walking me through the pre-approval, good faith estimate and final closing disclosure. She was very patient with my detailed ways, and even spent time helping me with the inspection report review - something I know she did not have to do for me. Additionally, her loan coordinator Benjamin Stutler helped to keep me on track meeting deliverables and also spent time walking me through the closing disclosure. Overall, while a stressful experience, Pam and her team were able to set me at ease when I needed it the most.
Brooke N. - March | 2017
Thanks Pam! Your team has made this whole process so easy!! We will definitely recommend you to our friends!!
Lindsay and Lehi J.
Pam Ola and her team were fantastic to work with. They communicated clearly every step of the way and anticipated any of my questions with informative emails. I will certainly recommend her services to others.
Justin R. - February | 2017
Thank you for your help, assistance, and services; I feel that I have gotten the best of the best. Your guidance through this whole transaction built my understanding and made the process much easier, I would highly recommend your services to anyone in need of loan and financial help. Again thank you very much for all that you have done!
Mardy T. - 09/01/2016
GR was a pleasure to work with. Everyone was easily accessible and made the process go smoother than I ever imagined it could be. I was a first-time homebuyer with many questions - my loan officer happily answered all my questions and was more than helpful. I felt GR had my best interest at heart and could not be happier with the service I received. I will definitely use GR for any purchases I make in the future and will recommend them to my friends.
Laura C. | 1/11/2017
Pam Ola was outstanding and we highly recommend using her for future loans. Great job!!
Robert S.
Simply amazing. From start to finish. As a single mom of two silly little girls, it was such a relief to have Pam and her powerhouse team taking care of us. We got the home of our dreams within our budget! I couldn't be any happier. I'll sing their praises from the mountain top!
Heidi T.
We just want you to know how much we appreciate you and all of the hard work you have put into something so special to our family. We have truly enjoyed working with you. Thank you!
James and Brittany
I mostly chose Guaranteed Rate because of Pam. She is very thorough, understanding and professional.
Steven R.
Already my second time using Guaranteed Rate. Pam Ola is fantastic!!
Slade T. – 7/27/2016
Thank you Pam for your patience in working with us and for all of the timely and detailed responses and information, it was very much appreciated.
Paul F. – 6/24/2016
My team appreciates everything you do to help our clients. You are a phenomenal asset to our team!
Chip G., Real Estate Expert – 6/7/2016
We would not have bought our home we are in today without our loan officer Pam! She went above and beyond to get us though the purchase of our new home and we owe it all to her! Thanks again
Dennis B. – 5/23/2016
Amazing service! Pam is awesome and makes everything as easy as possible! Loved her team!
Justin H. – 5/27/2016
Pam and her team were an absolute joy to work with! We will recommend Pam to anyone looking to purchase a home!
William S. – 5/13/2016
Big thanks to you and your entire team!!! You guys have been an absolute dream to work with! From our first conversation I felt like I could trust everything you told us through the entire loan process.
Shannon S. – 5/6/2016
Pam Ola went above and beyond to help me and calm my fears. She was knowledgeable and helped obtain a loan when others could not. She is #1 on my list!!
Tracy S. – 3/17/2016
I checked into a refi but decided the rate was still too high. The Loan Officer (Pam Oluola) called me back a month later to tell me that the rate had dropped. It's because of this that I am now on-track with my plan pay off my home and have a mortgage free early retirement. Thank You!
Rebecca D. – 3/23/2016
Pam Ola and her team made this process so wonderful for me. Being self employed lenders turned me away without much consideration. Pam took me right in and said "we can get this done for you." She was continually patient all the way to the finish line. I love my new home and I can't thank her enough!
Stephanie B. – 2/29/2016
We love love love Pam! We live in Ohio and Pam was able to work with us and was fantastic throughout the process. Our loan was challenging from start to finish and Pam was outstanding! I would highly recommend her to anyone needing a loan. We will use her again!!
Julie W. – 2/24/2016
I would like to thank Pam and her team for making my experience with obtaining a house an easy one.
Rodney K. – 2/22/2016
I wanted to tell you what a great job you did getting Tracy approved for her mortgage. I suggested she go to you and see what you could do based on our previous exchange regarding how you like to help self-employed borrowers and how you know how to get it done when other lenders may not be able to. You are a rock star!!!!!! I hope your day is a little brighter know you made a significant difference in Tracy's life!
Carol B., Listing Specialist – 1/29/2016
Pam Ola and team made home buying the greatest experience that it could be. We appreciated how they explained and walked us through each step of the process. We think everyone should use Guaranteed Rate.
Kreasha W. – 12/17/2015
I've worked with Pam for years on a number of real estate mortgage transactions and I wouldn't use anyone else. She takes a personal interest in you - and your business. Great attention to detail. A professional you can trust.
Dave M. – 04/30/15
Pam is a consummate professional. She worked so hard to help us find solutions and ensure the accuracy and efficiency of our process. She made difficult things easy for us by clarifying and following up whenever possible or necessary. Pam constantly put our interests first and found new and better ways to make things happen! She always had a back up plan.
Boyd T. – 04/30/15
Pam I just want you to know you are amazing! Thank you for taking great care of our clients! I wish all lenders communicated the way you do. It has been wonderful working with you and I look forward to the next opportunity!
Jamie F. – 06/10/2015
Thank you for all your hard work. You guys were great and I will highly recommend you to others.
Brad H. – 12/15/2015
Thank you so much for all that you have done. It has been a pleasure working with you. We will recommend you to all our friends and family.
Kerry T. – 05/30/2015
I appreciate everything that you have helped us accomplish with this house, you definitely put more into customer service than the majority of people do!!
Deborah H. – 9/16/2015
First off you rock!!!! Thanks so much you've been amazing. I will definitely recommend you to everyone.
Nicholas N. – Closed Nov. 2015
The process was quick and the people I worked with were amazing. I couldn't have had a better experience.
Jessica C. – 11/24/2015
Pam was the most amazing part of this entire process.
Koren O. – Kansas City, MO | SEP 2015
Pam is very professional, knowledgable and friendly. It was a pleasure working with her and her team.
Derek S. – Kansas City, MO | JULY 2015
Pam was great. Always available, knowledgeable and quick to respond.
Theodore P. – Kansas City, MO | JAN 2014
Pam helped me buy my first home, which could have been a scary process. She took care of everything once I gave her all my information to process the loan. Make your life easier, go to Pam for all your home loans!
Nick R., February 3, 2011
Pam helped us refinance our house. She helped us get a rate we wanted and was clear and quick with information regarding the process. We always felt she was looking out for our interests, and she made the paperwork painless and quick. Pam was fantastic to work with
Brian B., February 3, 2011
My wife and I have employed Pam on two different occasions, and we will certainly use her services in the future as well. On both occasions, she was fun and personable, yet professional. She has an excellent knowledge of the industry, and we trust her. She truly wants the best for her clients, and understands that long-term relationships are the way business should be done.
Ryan E., February 4, 2011
In my 13 years’ experience as a Real Estate Appraiser, I have never met anyone as trustworthy and thorough as Pam. I have done several appraisals for Pam’s client and they all have nothing but good things to say about their experience. I was so impressed with Pam’s character and the quality of her work that I chose to use Pam for the refinance of my own personal residence over all of the mortgage people I have done appraisal work for. Pam is the ONLY mortgage broker that I recommend to people when they ask who they should call.
Mike H., February 8, 2011
Can’t pick just 3 attributes, but will try! Pam was our advocate at every step of us buying a new house. She was great to work with, a deep expert on mortgage types, and was a trustworthy source we could depend on to inform us and help us make the best possible decisions. We could not have done it without her.
Heather C., February 8, 2011,
Pam has been the ONLY mortgage broker I have used, since 2004 when she came to me highly recommended. She is very knowledgeable and stays up to date on the latest rules and regulations. I have used her several times as a financial advisor and her skills are very well rounded. I have been so pleased with her performance I have trusted her with my family and friends who are also impressed with her skills.
Michelle W., February 8, 2011
Pam helped me refinance my home in 2010. From our first contact she was extremely attentive to our needs and provided several options to help me make the best decision. She is very personable and easy to work with. As a result of her efforts, we were able to save nearly $50K over the lifetime of our mortgage.
Matt A., February 8, 2011
I worked with Pam to refinance my home mortgage & it was an excellent experience. Pam is well versed in her field & provides excellent service to her clients. She is highly professional while being very personable. She made the refinancing process easy & efficient. I highly recommend Pam to anyone seeking a mortgage broker.
Patti W., February 10, 2011
Pam is a consummate professional. She worked so hard to help us find solutions and ensure the accuracy and efficiency of our process. She made difficult things easy for us by clarifying and following up whenever possible or necessary. Pam constantly put our interests first and found new and better ways to make things happen! She always had a back-up plan. Thanks for all you have done Pam.
Boyd T., September 25, 2012
I've worked with Pam for years on a number of real estate mortgage transactions and I wouldn't use anyone else. She takes a personal interest in you - and your business. Great attention to detail. A professional you can trust.
Dave M., April 30 2013
We have used Pam several times, and we highly recommend her to everyone we know. She is extremely knowledgeable, and delivers quality results. My favorite thing about her is that I trust her to give me the best deal possible, and set it up in a manner that benefits ME.
Ryan E., May 3, 2013
Pam has helped me refinance my home mortgage twice and I would go through her again. She went the extra mile making sure my loan went through when times could have been hard and her timing for getting me the best rate possible was perfect.
Jim R., May 4, 2013
Pam has a vast knowledge of the mortgage loan process. She is extremely professional and very easy to work with. Pam is readily available and willing to walk through every step of loan process so that there are no surprises or issues that block the loan process. She is also very patient and understands the need for me as client to know what to expect and how the loan process goes. Pam is quick to secure the best interest rate and is willing to work with clients on any issues that could block the mortgage loan application process.
Heather C., May 7, 2013
Pam is fantastic. She helped us through two refinances and a home purchase. She is an industry expert and has the passion to ensure your interests are protected. She is a dogged advocate for her clients and is a hard worker. I have no reservations recommending her and look forward to working with her again.
Brian B., May 10, 2013
Pam is rock solid. She is responsive and great to work with. We received a rate less than a full percent point on our refinance. We have worked with her twice.
Andrew J., May 16, 2013
She made the process of refinance as painless as I believe possible! I hate pulling financials! Thank You Pam.
Tim C., September 18, 2013
Pam is excellent to work with and does what she says she will do in a timely fashion. More importantly, she frequently goes above and beyond what is expected of her and does so with a smile. She makes things happen. I highly recommend her as a partner you should add to your own business.
Dave M., October 7, 2013
Pam was so great. We had to be out of our current house and we had already planned an out of town trip. Somehow she was able to close on our home before we left for out of town. It was such a blessing for our family to purchase our first home and not having to continue to rent.
Karman R., June 3, 2014
I have worked with Pam on some mutual Clients for a little while now, and I have seen first hand the wealth of knowledge and experience she has. Pam has been in the business for a long time and has worked on all sides of the mortgage process. Being an insurance agent, I know how important it is in having a good Mortgage person. If you are looking to purchase, refinance, or just have some questions, I highly recommend you use Pam Ola!
Brian C., January 16, 2015
Detail oriented, professional, very easy to work with. I've now used Pam twice and on both occasions was very pleased. As a veteran and a self employed business owner sometimes home loans can be very difficult to obtain. Pam understand business financial and VA loans. I would recommend Pam’s services to anyone looking to make that purchase of a lifetime.
David C., January 17, 2015
Excellent customer service. Every part of the process was professionally done. The communication was fabulous.
Calvin I. - Holt, MO | Jun 2022
Pam is a proactive and tireless Mortgage Originator. Pam has originated several loans for us, each loan has been handled in a very professional and timely manner. I would recommend Pam to help with any mortgage financing needs you may have.
Cindy C., February 9, 2015
Because they are the best in the business.
Michael T. - Liberty, MO | Jun 2022
I just couldn't have asked for more in the way of being helpful and responsive.
Beth D. - Independence, MO | Aug 2022
the people and the process were amazing. We felt totally supported during the entire process. No phone call or text was left unanswered, even on the weekends!
William S. - Excelsior Springs, MO | May 2023
Great communication, made buying a home easy!
Lacey L. - Oak Grove, MO | Aug 2023
I have had the pleasure work with Pam on a few loans. She has always been a few steps ahead on the lending process. It has been a breath of fresh air to work with a lender that does not wait until the last minute. I have also had questions with some unique situations and Pam is more than willing to help. I would be happy to share her name and number with my family and friends.
Ben B., Realtor at Keller Williams Realty
Great management and great team
Saif A. - Kansas City, MO | Jun 2022
Amazing service! Smooth process
Jill F. - Kansas City, MO | Jul 2022
They are professional team
Pierre Cyprien B. - Kansas City, MO | Aug 2022
They the made the whole process easy. The staff was very responsive and got back to us quickly whenever we had questions. They were also patient with us as we dealt with a death in the family, allowing us time to grieve and handle funeral arrangements.
Christopher R. - Gladstone, MO | Sep 2022
Because they got things done, and helped make it easy
Adam R. - Polo, MO | Mar 2023
The whole process was fast and easy. Everyone was great!
Matthew D. - Kansas City, MO | May 2023
they were recommended by my realter
Rebecca W. - Independence, MO | Jun 2023
They help us to get the best rate posible and they work with us from the very begging to prepare us to buy and house. We highly recommend them !
Steve G. - Kearney, MO | Aug 2023
Pam and Claire were absolutely amazing during the whole process.
John S. - Liberty, MO | Nov 2023