How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry since June 2008 and have been a loan originator since 2011. I love the work I do since it gives me an opportunity to help fulfill what is every person’s dream – owning a house they can call home, and by supporting them with what might be the biggest and most important purchase of their life
What specific steps do you use to help your customers find the best home loan for them?
I always say, buying a house is a Journey which has to be experienced. As a loan originator I am a key part of that journey and ensure my customers have a great and positive experience.
It starts with getting to know my borrowers, where they are in life and what kind of home they are looking to buy. After I understand their needs and review their financial scenario, I help find them the right fit. Some borrowers may prefer an Adjustable vs. Fixed ; some may want to go for a lower down payment or some might just do the 20% down. I get all the information from the borrowers first, understand that they are looking to achieve and recommend them tailored options based on that. Each scenario is unique.
I also go over the mortgage process with the borrower ahead of time. It helps them understand what to expect in each step along the way. I also try to always keep in touch with the borrower so they know where they are in process and what could be expected next. I prefer this to avoid any surprised and/or any frustration later in process.
What advice would you give new or first time home buyers?
Curiosity is the wick in the candle of learning- William Arthur Ward
• Be patient!! Sometimes the whole process can seem very long, intimidating and sometimes frustrating.
• Make sure you talk to your support team (realtor, attorney, loan originators) and understand what typically goes on in the process and what you need to be ready for.
• Get an idea of the time line for the whole process. Make sure you maintain a paper trail for everything- the underwriting guidelines keep changing and it’s a good idea to be able to document everything in case something comes up. One of the most common ones I see is large deposits- keep copies of all your checks and/or any receipts that you deposit in your account.
• And finally, keep asking questions- make sure you clear all your doubts and are comfortable before closing the loan for your dream home!!
What can borrowers do to insure a smooth mortgage underwriting process?
• The best way to have a smooth transition from origination to closing is to provide all supporting documentation on time.
• Get a check list of documents typically needed from your loan originator before starting the process.
• Make sure you consolidate and send everything on time for review
• Maintain a paper trail for all your transactions, keep copies of checks you write when you make the offer on the house or when you signed the P&S.
• Keep a record of your paystubs, bank statements, investment/retirement accounts, tax returns, W-2 and any other documents specific to your scenario.
Are you active in any fundraising organizations? What goals and/or success have you helped them achieve?
I have been part of Team Aid Asha Marathon Program designed to raise funds for AID and Asha, two volunteer non-profit organizations dedicated to the educational, economic and social development of underprivileged children and families in India. I raised $7,000 by running the Bay State Marathon and the Marine Corps Marathon. Even after I stopped running, I helped with general co-ordination and with water support for the runners along the training routes.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I love being outdoors when I am not helping people with their home loans or spending time with family. I've been hooked to running – I have completed the NYC, Marine Corps and Bays State marathons and hope to convince my husband to run one with me sometime soon! Now that am not training for a marathon, am trying to do some other outdoor fun stuff that I didn't get a chance to for the past few years- hiking, biking, kayaking et al.
Tell us something that makes you unique or something wacky, yet interesting about you?
I love experimenting with new recipes and coming up with something different (although, I have to admit that most of the times, it happens accidentally)