Rick Mikel and his team were outstanding, professional and courteous. Rick's team made it very easy and painless through out the whole process. Very satisfied customer.
Great service,and step by step information all the way though the entire process. Job well done by all staff.
Rick and his team were wonderful to work with. My loan was a bit complex and they were on top of things the entire way. There were frustrating aspects with the process, but that was with underwriting. Loans are never easy, but Rick's team made it as easy as it has ever been. Thanks!
We wanted to reach out to thank you for an outstanding job! Our closing was this morning and we are very excited for our first house. Your team did an excellent job of assisting us along the way and answering all of our questions in a timely manner. We will be sure to recommend your team to friends and coworkers who are in the home search.
Eric and Cody M.
Rick and his Team were simply fantastic. Great people and great service. I can't thank them enough for what they were able to do.
Rick Mikel and Catherine and the rest of their team did a wonderful job in keeping me informed as my mortgage process developed. I appreciated their efforts and will refer them to my friends and family.
Rick was awesome, and the process was really easy (for being a mortgage application)! Love that we could upload all of our forms online, and sign everything with DocuSign! The Guaranteed Rate website made it really easy to see what was completed, and what was still outstanding.
Rick, Catherine, Laurissa and Rhonda were a fantastic team to work with. They were clear in their requests and quick to answer questions when I had them. They really made this process pretty painless, which, given the short window we had to work with for close, was really more than I could have asked for. I have already recommended the team to a couple of friends in the market for Home Financing.
Working with guaranteed rate was a great experience. They are very friendly and responsive, they have great rates and it was an easy decision to go with guaranteed rates compare to other companies . It was a stress-free process working with Rick and Catherine. They handle everything in a timely manner and very professional. We will definitely use guarantee rate again and will recommend it to friends and family.
Rick was great. Guaranteed Rate was also great behind the scenes. Fastest closing I have ever had.
Great people very helpful, made it easy for me, good rate, I have been telling my friends Guaranteed Rate is the way to go.
Guaranteed Rate has the friendliest and most knowledgeable people to work with you. They made buying a home simple, even for first time home buyers like us. I just can't get over how easy they made it for us. Thank you, thank you, thank you from the bottom of our hearts. I would definitely recommend them to anyone that will listen.
Rick and his team were very professional and easy to work with. Made getting my home loan easy and stress free. All team members were quick to respond to emails no matter the time or day. Very thankful I decided to go with Guaranteed Rate and work with Rick and his team. I would recommend to anyone looking for a home loan.
Rick was a pleasure to work with through my first time buying and financing a home. I started the process with QuickenLoans only to find out that they were charging me extra points for an average interest rate. After my offer being accepted, I was scrambling to find another lender who wasn’t going to take advantage of a first time home buyer. Rick was recommended to me, and he really saved me (and the rest of my hair from falling out)! Not only did he offer me a lower rate and no points,...
Lauren E. Chisholm
No other lender was as knowledgeable or friendly! Rick and his staff were amazing.
Rick Mikel and his team were incredibly helpful and easy to work with. I would highly recommend them to anyone who is looking to buy or refinance.
The service provided by Rick and his team was fantastic. They kept us in the loop through the entire loan process. They gave us guidance where needed and answered all of our questions.
We did our For Sale By Owner transaction with a VA loan through Guaranteed Rate, and they were phenomenal! Guaranteed Rate helped make the process simple and we were able to complete the transaction in less then 45 days. All that, and they had the best percentage rate in the market. Thank you!
Rick Mikel and his team were a delight to work with. They kept me updated every step of the way and went above and beyond throughout the whole experience. I will recommend them to anyone I know looking for a mortgage. Thank you Rick, Erin, Cath and crew!!!!!
Rick and team were fantastic. Very friendly, professional, and personable. They were quick to respond, follow up, and answer any and all questions that we had.
Rick Mikel's team was the best bar none hands-down!!! Wish more people had fantastic attitudes like him and his team did. Heard horror stories about other financial groups - none of that was here. Him and his staff went way above and beyond for me and I just can't say enough positive things about them. I'm a very stubborn person and not easy to get along with. I never had a problem with him. Just fantastic - fantastic is all I could say I will recommend them to the day I die.
The whole team was excellent to work with -- they were all prompt, helpful, and professional. I would highly recommend them to anyone.
Rick Mikel's team did a great job from day one through the funding of my loan. They were on top of things and responded quickly to any question that I had. The online system made providing documents a breeze. I would not hesitate to recommend Rick and Guaranteed Rate to all of my friends and family.
Rick Mikel and his staff worked extremely hard and kept me informed throughout the process. Very pleased with their customer service and professionalism.
Rick Mikel and his team are the dream team. I felt cared about and informed since Day 1 of the mortgage process. Rick was always extremely prompt in returning calls and emails. I was beyond impressed with Rick and his team’s strong work ethic and professionalism. I was a first time buyer and felt guided and educated along the way. Buying a home can be stressful; I was able to feel at ease knowing I was in good hands. Rick provided us worksheets to help determine our best mortgage option....
Rick Mikel and his team were amazing!! I had a million questions that I thought for sure would've annoyed them but they were very helpful. It was my first house and they made this process super easy! Thank you Rick Mikel, Laurissa, Cath & team! You all have made my dreams come true!
I want to say Rick Mikel and his staff made this process easy for my husband and I. They made us feel comfortable to ask as many questions as we needed. They were amazing on getting back to us and responding to all our questions or concerns. They made us feel like family. We couldn't ask for better service and I would highly recommend Guaranteed Rate to all my family and friends with no hesitation. They are trustworthy, honest and make you feel comfortable through this whole process. Thank...
Daniel V. - Plainfield, IL
"From the first contact with Rick Mikel, the whole mortgage application process was exceptional. His Team kept us advised on the status of our application and were excellent in communicating their needs with us. They followed through on every step in the process. If needed, we will use Guaranteed Rate again for our mortgage services.
Daniel V - Naperville, IL
Rick, Dawn and Laurissa were all wonderful. They made my mortgage experience a wonderful one. I couldn't ask for an easier process. I have just two words "Thank you"!
Javon B. - Durham, NC
Rick was kind, helpful and always there to answer all my questions...and never made me feel silly for asking what I was sure were ridiculous questions! :)
Donna C. – Raleigh, NC
Rick Mikel was very attentive & helpful to me, he immediately sent me suggestions on how to improve my credit score. Rick answered any questions I had right away, didn't matter what day or time it was. We were very content with him as well as his staff, Laurissa Sigmund, Dawn Dickenson & Catherine Kline...I am so glad my realtor Nancy Konrad sent me to Rick.......Great team! Very comfortable experience...........We are so happy, thank you!
Paula C. – Wheaton, IL
Rick's team once again knocked it out of the park. I refer everyone I know to Rick and will continue to use for any future needs! Thanks team!!!!
Michael R. – Fuquay Varina, NC
Rick Mikel was great to work with throughout the whole process. He made me very very comfortable that everything was going to workout even with some of the bumps we experienced.
Joseph L. -- Westchester, IL.
The team that worked with us was very helpful, friendly and made sure I didn't have to worry about closing. They were very thorough and professional but most of all, very approachable with my questions and concerns. Rick was awesome!
Quincy W. -- Wilson,NC
Rick and his team made it a breeze. Guaranteed Rate had competitive rates and fees and it didn't hurt that they are very good at what they do. They kept lines of communication open letting us know what items are needed to move forward with each step and answering our questions. I'll be recommending rick to everyone! Thanks Rick.
Judith M. -- Boiling Brook
Hey, check out this amazing review from Bob about Rick!
“We had a great experience working with Guaranteed Rate and Rick here in Elgin! Thank you for everything.”
Bob J. – Elgin, IL
Rick Mikel and his staff were excellent from start to finish. Could not ask for better support, timely answers, coaching through the loan process and "signing day" help. Couldn't have done this without them.
Casey T.- Winterville, NC
Considering some financial issues from my past, I was pleasantly surprised by how easy Rick Mikel, Dawn Dickinson, and Phyllis Hinson were able to make this process on my wife and I. These individuals certainly explored every possible option/avenue for us, and in the end helped us obtain a fantastic interest rate and a mortgage product that fit our wants/needs. Rick went well ABOVE AND BEYOND to make this a good experience in the long runâ€¦ In my opinion, a company is only as good as its...
David P. Raleigh, NC