What people are saying... What people are saying... Back to profile
Good communication during the process/
Susan B. - Wyoming, MI | Jan 2022
Amazing service my MLO.
Patricia E. | Feb 2020
We had a great experience with Robert Baldwin. He was so responsive to any questions we had. He was easily accessible and communicated well throughout the entire process. I would highly recommend Robert Baldwin and Guaranteed Rates.
Elizabeth H. | July 2018
Robert was amazing. I had millions of questions being that it was my first purchase, but he was patient and thorough.
Wesley O. | June 2018
Robert and his team made this re-fi amazingly easy! He was very prompt and courteous!
Barbara N. | June 2018
Everyone at Guaranteed Rate was awesome!!!
Christine J. | October 2017
Robert was extremely helpful.
Kristopher K. - Funded 8/24/17
Everything was explained and broken down so that it was easily understood. Robert answered all of my questions and always responded promptly.
Shateika D. | April 2017
Robert Baldwin has done an exceptional job! I will absolutely refer any of my contacts to him for help with processing their loans. Robert was patient with us and made sure we not only understood the next steps in the process, but also why each step is important. Robert is professional and always available to answer any of our questions. Robert's demeanor and responsiveness should be used as a model. Well Done!
Scott B. | June 12
Robert Baldwin always took the time to explain everything. He was very patient and helpful throughout the entire process. Thank you!
Trudy W. - February | 2017
Robert did a great job. I appreciate all his hard work to get things done and do what's best for the customer.
Jennifer H. | 1/12/2017
We had a very long process and Robert Baldwin took me through everything step by step. He made sure I understood everything, stayed calm and helped whenever he could to answer my questions and other concerns.
Vanya J. | 2/2/2017
Rob Baldwin was amazing. I received numerous emails from him late in the night, just because he wanted to make sure I had the information as soon as possible. I never had to wait longer than 30 minutes for a response and he always checked in before and after, just to see if we had any questions. Since we are selling our current home, he is still in contact with us and answering questions or own realtor is not. From the start through the end, Rob has been a wealth of knowledge and stability we didn't realize we needed.
Gerald V. | 09/26/2016
No issues. Everything went well.
Matthew A.
I am typically very lazy when it comes to filing out surveys - but it was very important for me to fill this one out. It was a pleasure to work with Mr. Robert Baldwin. He worked very closely with me and was always available to answer my questions. He was very open, accessible, knowledgeable and helpful during the entire process.
Shail P. | 09/12/2016
Guaranteed Rate made it real easy for me. The process was smooth!
Matthew L. – 8/30/2016
Robert Baldwin was extremely reliable and attentive to all of my requests. His communication was quick and professional. He answered all my questions and handled all my requests in a timely manner. The process was extremely efficient and painless. Thank you to the whole team. We love the property and if we need any home loan needs in the future, Guaranteed Rate has our business.
Jeramie B. – St.Louis, MO | APR 2016
Response time was faster than I function! The process was easy, fast, and painless. Could not have asked for more!
Carlene S. - Roseville, MN | Mar 2023
Everyone was great to work with and the process went smoothly from start to finish.
Eric O. - Grand Rapids, MN | May 2023
The team was very helpful, understanding and patient.
Kapria H. - Springfield, IL | Aug 2023
As I was looking for funds for an investment and the monthly payment was a secondary concern, Robert was able to work with me on the numbers that I cared about instead of just quoting me a monthly payment.
Jeremy S. – 4/5/2016
Outstanding service & quick turnaround
Shelly G. - Haymarket, VA | Jul 2022
Easy to obtain our mortgage. Most of all Greg is super knowledgeable, helpful, and friendly.
Alan L. - Caledonia, MN | Mar 2023
We had a very smooth process, got to close very quickly which helped us get an offer accepted, and everyone was communicative and helpful.
Bailey W. - Grandville, MI | May 2023
Guaranteed Rate facilitated a very smooth process and was there to help every step of the way.
David P. - Fort Worth, TX | Jun 2023
I always got a fast response and everything mostly well explained
Kayla R. - Rochester, IL | Aug 2023