What people are saying... What people are saying... Back to profile
The people there are very good. Every time I had a question I could call a person and they’d answer or call me back and communicate in a clear, easy to understand way.
Matthew C. - Culver City, CA | Apr 2022
Exceptional competence, communication, promptness, and people skills! Bruce Schwartz is an all star!!
Clinton S. - Stevenson Ranch, CA | Apr 2022
Great service and easy process.
Adaris A. - Ontario, CA | Mar 2022
Professional, comprehensive and efficient
Tom B. - Los Angeles, CA | Feb 2022
The entire process was smooth, clear and great help and communications. Robert Schwartz team was excellent through the process.
Ardem K. - Santa Clarita, CA | Jan 2022
Everyone there was so nice and so helpful.
Gail R. - North Hills, CA | Jul 2021
efficient and professional.
Vincent M. - Pacific Grove, CA | Jul 2021
Their customer service was outstanding and they were extremely communicative throughout the process.
Rafael P. - Valencia, CA | Jun 2021
I really appreciated the effort and efficiency of Robert Schwartz and his team
William F. - Monrovia, CA | Jul 2021
Working with Robert Schwartz was the best experience I have ever had with any prior loan. Robert's expertise and ability to handle this jumbo loan within the time period was impressive!
Clyde B. - Beverly Hills, CA | Jun 2021
Very hands-on. Feels more like a mom n pop given the amount of hand holding we received (and needed).
Arlie T. - Studio City, CA | Jun 2021
Quick response to all my needs
Kathy S. - Springville, CA | May 2021
I worked with Robert Swartz and he made my life really easy when it came to the loan process. Truly a pleasure to work with.
Cole B. - Lake Hughes, CA | May 2021
Everyone i dealt with was very helpful and professional.
Ammon W. | Mar 2021
Robert Schwartz and his team are incredible!
David F. - Valencia, CA | May 2021
Robert Schwartz was fantastic and It was a pleasure working with him
Faraz S. | Mar 2021
From the first call to Robert Schwartz to the balance of contact with the team he had , communication was great , explanation of the process were detailed .
Merrell M. | Mar 2021
There professionalism, support, and customer service were outstanding!
Matthew O. | Feb 2021
The team was helpful, answered many questions, and are good people.
Marla R. | Feb 2021
Our loan process gone very smoothly.
Mohsen L. | Feb 2021
Friendly staff, no problems with loan.
Mitchell O. | Feb 2021
Due to flawless service Of Robert Schwartz
Wayne G. | Aug 2020
Everyone fro Guaranteed Rate name me feel like a family member not just another customer.
Bryan B. | Feb 2021
They helped me through all the forms,details etc. will refer them to all friends and families
Eileen A. | Aug 2020
Robert and his team have consistently taken good care of us.
Brian C. | Aug 2020
Robert Schwartz is great to do business with
David F. | Dec 2020
Excellent service and attention to detail
Robert B. | Jan 2021
The personnel was available to answer all my questions and guide through the process
Yuliya O. | Jun 2020
I was happy with the service
John L. | Jun 2020
Robert Schwartz was with us through the whole process, telling us what to expect, anticipating additional info we made need and just made the experience very easy.
Mark K. | May 2020
Did a good job overall. Robert is why mainly.
Mark B. | May 2020
Process was smooth and easy
David R. | May 2020
Robert Swartz did a great job of navigating the dynamic and difficult situation to deliver a great solution.
William F. | May 2020
Because my loan agent is truly the best in the business.
Maria T. | Apr 2020
We have used them in the past. Will use them in the future. Just an amazing simple process with attention to detail and customer service. Just the best to work with.
Jack G. | Feb 2020
Fast, Easy, Responsive and Caring.
Stephen F. | Jan 2020
We’ve been with Robert for years and he has always taken very good care of us.
Brian C. | Nov 2019
Robert did an amazing job. Very professional, very thorough and always let me know what was happening. Great experience.
Kimberly M. | March 2019
I have been in the escrow industry for over 34 years. I have worked with so many, I mean many loan agents in my lifetime, and worked with others on my personal transactions. I must say Robert Schwartz is the best of the best. Robert knows his business very well, and does not waste time in getting the process going. His team members, Chris Galvan, Julie Thompson and Carmen Rayo, were all on the ball, and made my transaction a very smooth, successful and pleasant transaction. Will I recommend Robert Schwartz and Guaranteed Rate again? You bet your life, I would recommend without hesitation.
Maria T. | January 2019
Robert Schwartz made the whole process easy. Kept us very informed.
Roberto P. | December 2018
Overall the entire process went very well.
Oscar G. | September 2018
Robert was amazing. He was able to close so quick. He really saved me.
Adam L. | July, 2018
The process was smooth and well organized. Robert Schwartz is a great loan agent.
John L. | May 2018
Robert Schwartz and his team were extremely knowledgeable and made the whole process easy. Everything went smoothly.
Jack G. | May 2018
Robert Schwartz and his associates that helped me throughout my loan and escrow process were amazing! They were very professional and courteous. Communication and cooperation was key in getting my loan approved and escrow closed. Guaranteed Rate does just that. They were by my side every step of the way which made me feel very comfortable. I knew nothing about the process, but the Guaranteed Rate team explained in terms I could understand and made it simple. Thank you again!
Matthew O. - February | 2018
Robert Schwartz was a wonderful help and was excellent at answering all my concerns and questions
Ammon W. 9/21
Robert Schwartz was the best everything he told me was true and correct Made it happen when three other banks couldn't make it happen all they did was bring down my credit score .. Thank you all for all your help !!!!!!
Terrance W. 8/14
Robert, Steve and the whole team were fantastic to work with and provided excellent service.
Michael P. - Reseda, CA | May 2022
The Loan agent was available 24 hours a day and went above assisting during personal time and vacations which is not required or expected. He made the process personable.
Bradley Joe A. - El Monte, CA | Mar 2023
Robert Schwartz and his team are very knowledgeable, helpful, and kind.
Marla R. - Culver City, CA | Sep 2023