They made it easy to understand the process as well as making sure every documents was in order. Communication with the team was extremely easy from emails to texts and phone calls. Everyone was helpful and there to answer any questions at anytime
Diamond A. | September 2018
Rod and Becca took such good care of us. Always efficient and quick. Very reassuring to have professionals getting the job done.
Janice C | August 2018
Rod Dennis and team were great. Worked to jump through issues and get it done!! Thanks.
Paul J. | July 2018
GR Team is amazing and made processing with such ease on my home purchase! I have to give all high kudos! Highly recommend!
Merle S. | June 2018
They were very helpful in getting the best loan for my needs. I was very happy with such a friendly staff that worked hard to make my loan go through in such a short period of time! Thank you to all!
Patricia B. | June 2018
Rod was fantastic, as was Marlene, both of them responded immediately to all my questions and made a stressful process much less stressful!
Jesse F. | May 2018
Everything went smoothly and was not overwhelming.
Thank you rod Dennis you are the man thank you.
Gary S. - May | 2018
Very pleased - Rod and his team made the process very smooth and easy.
Julie H. | April 2018
Rod Dennis is a true professional and cares a lot for his clients.. Again, he was attention detailed oriented to our loan documents, communicated effectively throughout the entire process, and really went the extra mile to ensure we felt comfortable through entire home buying process.. Thank you so much Rod!!!
The Long Family-- Mesa, AZ | March 2018
Rod Dennis and his mortgage team of Becca Isbell, Kristen Graves and Rina Keller and Justin Lundberg were exceptional, professional and were very responsive to all my questions & inquiries. Their communications were timely and accurate even in light of a last minute surprise having to do with the sale of my prior home that impacted the purchase of my new home. Highly recommended and plan to refer other acquaintances to Rod's Mortgage services. Thanks for guiding us through this new home...
Bruce L. Sr. || March 2018
Yes!!! My service was professional and quick. I loved that my loan officer kept me informed along the way. I never had to wonder where we were in the process because I could login and see or simply just pick up the phone and ask.
Kisha S. | January 2018
Rod Dennis made the process of completing my refi as easy as possible on me and was extremely attentive to my needs throughout the entire duration of the refi. He made me feel at ease with what was happening and kept me in the loop during every step and was there for me no matter what time of day for any questions or concerns I had. Rod gave me multiple options for the possible loans I qualified for and explained in depth the pros and cons to each of them and set me up with the one that best...
Dustin M. | December 2017
From start to finish the process was simple. I was always informed of each step either by email, phone or text. Uploading and downloading all necessary paperwork was very easy from my cell phone. Great online/app like tools to do the loan. Very competitive rates compared to other lenders. Great customer service too! Highly recommended to all.
Bryan M. | January 2018
Rod Dennis was exceptional. He was proactive and creative, never pushy, promptly answered my questions and made sure that I moved through the process in an informed and expeditious manner. I will refer anyone looking for a home loan to Rod. And although my contact with Rina Keller was not as extensive as my contact with Rod, I found Rina to be extremely engaging and helpful. Overall, a very nice job by the Guaranteed Rate team. Thank you.
Ronald S. | December 2017
We used Rod Dennis for our new mortgage. Probably not the easiest transaction he's had this year but Guaranteed Rate took care of us and provided exceptional service and follow through. I would (and have) recommended them to anyone looking for assistance with their mortgage needs.
Martin S. | November 2017
Rod and his team were fantastic the whole way through. They were able to deliver on a great rate and made sure that they closed on time...actually, they were able to close about 9 days before the deadline which was even better for us. My family and I were thrilled that we found Rod and will recommend him in the future to all of our friends and family. Thanks Rhett
Rhett N. | October 2017
We had a great experience and will definitely be recommending Rod to others. Thanks for all your hard work!
Jennie G. - September | 2017
Our loan officer was fantastic and I really appreciate the different loan products that Guaranteed Rate has to offer. I think the underwriter was excessive with the requests. I am very familiar with the loan process having obtained 3 loans in the past year. I was asked for items not requested before for my approved loans. We did get the loan closed in the end and Rod did an excellent job keeping me informed and staying on top of the file. I am a Realtor who is very familiar with the loan...
Susan P. | August 2017
Rod Dennis was absolutely fantastic; he was always quick to respond, and always kept me up to date as the process continued. Thank you to him and his team for making this a great first time experience!
Taylor F. | 06/02/2017
Great communications. I knew where we were in the process, what need to be done and the expected timetables. GR understood my specific needs and desires and was 100% in accomplishing my goals. Excellent staff and follow up through emails. I have already recommended to several family members! Thanks for a job well done
Rod Dennis and his team were so professional,helpful and willing to make our process easy! Thank you Rod!!
Rod Dennis went above and beyond. He explained every step and never gave up on me. Rod was very professional but also took a personal interest in my unusual situation. Buying a home for me, was literally life changing; and I couldn't have done it with any other Broker. I strongly recommend Rod Dennis, and I thank him for all he has done for me and my daughter.
Amanda R. - 3/13/2017
Rod is very easy to work with. He takes care of most of the process and clearly communicates what documents you need to review and sign, what documents you need to submit, and when you need to submit them.
K. Grzybowski - 1/13/2017
Rod and the other associates with Guaranteed Rate were extremely nice and did an excellent job. Everything was explained in detail; the actual paperwork was completed online and went smoothly. I will definitely use Rod in the future.
Loan closed 12/2016
Rod Dennis made the process so easy. He is professional, knowledgeable, and very helpful. The rest of the staff kept me on track with required docs and provided outstanding service!! Great experience!
Nancy B. | Dec 2016
We chose Rod because we had just sold a condo and the buyers deals kept falling apart within a week before closing due to last minute issues on their mortgages. Rod was the only lender who was able to put together my buyers loan and it finally closed. Now I was ready to purchase a condo but there were some hoops to jump through. Rod was very honest with me from the start and suggested we set a six week closing date because we would need some extra time. He worked diligently trying all different...
Joy C. | 12/22/2016
Rod Dennis and everyone at Guaranteed Rate was great! They made the home buying process much easier and less stressful. They sent detailed explanations with each request, and were available at any time to answer questions.
Guaranteed Rate was great! Made the home buying process much easier and less stressful!
Brenda S. | December 2016
Rod Dennis was awesome to work with for our entire loan process and Guaranteed Rate will be my loan company for the future.
Dave M. - 12/9/2016
Our experience with Guaranteed Rate was first rate. Working with a loan officer that explained and guided us through the whole process of a home loan was a huge relief, from getting the right documents in on time and explaining the way escrow works. We would recommend this company and Rod Dennis to our friends. Thanks.
Allan C. | December 2016
Rod Dennis was fantastic through our entire refinance process. He explained everything along the way and was always there to answer any questions regardless of the time or day. He worked quickly with our time expectations. I would definitely recommend Rod to anybody looking to purchase or refinance and I would certainly want him to work with us in the future. A seamless and efficient process executed in a very professional manner.
Dana H. | 09/14/2016
Rod and team were very helpful and I can see why my realtor recommended him; we are very appreciative and happy customers!
Michael H. 07/06/2016
Rod Dennis was very professional, responsive, and kept me informed on the status of the loan throughout the entire process. Rod's responsiveness and help at the onset helped me decide to pursue my loan through his company and not shop elsewhere.
David Z. -Scottsdale, AZ | MAR 2016
Rod Dennis and his staff did a tremendous job getting us a great mortgage and keeping us updated throughout the process. We have worked with Rod twice now and would not hesitate to do it a third time.
R & E Smith. 4/12/16
" Rod Dennis did wonderful work! I really thought the video presentation was helpful in so many ways. Rod is to the point, very professional. He was prompt with information and explained the process very well.
Ryan G - Payson, AZ | Feb. 2016
Rod Dennis did wonderful work! I really thought the video presentation was helpful in so many ways. Rod is to the point, very professional. He was prompt with information and explained the process very well. Thank you!
Rod Dennis is fantastic. He was a true professional through the entire transaction. He went above and beyond for me with any request I had.
Rod was extremely helpful throughout our entire home purchase. He was kind and stayed in contact with us about everything. He was positive and helpful.
Rod and his team were amazing and got me the loan I needed. I love the house and I can't be happier. Any time I called or needed something the were their to help.
Working with Rod was great! A true professional and generous with his time. He walked me through several complicated loan possibilities and helped me find the product that was right for me and my family. There was never any pressure, just detailed information and patience with my many questions! Another mortgage broker tried to get my business but I told him I was working with Rod at Pinnacle. He said, "If I have to lose business to someone, I'm happy to lose it to someone so professional.