GuaranteedRate - Mortgage Company

Sam May

VP of Mortgage Lending
173 Technology Drive, Suite 201, Irvine, CA 92618
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NMLS: 345871
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TestimonialsCustomer testimonials Read more

Sam May and his colleagues were awesome to work with.

Joseph M. | 10/09/2017

Sam, Michelle, and Amber were great!

Shani P. | 07/24/2017

Guaranteed Rate was excellent. Sam May, the Loan Officer, was extremely responsive and answered all our questions thoroughly. He made the process to refinance our home loan very smooth and quick. We were shopping around and Sam and Guaranteed Rate were able to provide us with the loan we wanted.

Jason M. | 7/17/2017

Everyone was very helpful. At times, the process itself was difficult and stressful but your associates made is less difficult and less stressful, especially Sam May. He felt more like a friend guiding me through the process.

Leon S. | 6/12/2017

I had been banking with Bank of America since 1977 and my credit score is 832. I had never missed a payment. I had recently paid off my Bank of America mortgage and went in to inquire about getting pre-approved for a loan to purchase a home in Delaware for retirement. I got the run around because my home in Maryland was not sold yet even though it was already listed. I left frustrated, went home, got online with GR and had a pre-approval letter an hour later.

Bill S. | 2/24/2017

Sam May, Darlene Hiraki and Khoi Vo were great. Sam seemed to work hard to get me the best deal he could. I tend to be detailed oriented and ask a lot of questions. All of them quickly responded to my inquiries and were very pleasant to deal with. Handling much of the process via the internet and the notary coming to my home made the whole process much easier. I initially contacted Quicken for my refinance but the loan officer seemed to act like a car salesman from the 80's and I didn't feel...

Derek R. | 11/17/2016

Mr. Sam May was very astute in the lending process and he kept us aware of the progress of the loan and was proactive in the process. We very much appreciated his staff and their efforts.

Markus J. | 11/07/2016

Sam May and his team were IMPECCABLE to work with. By a WIDE margin the EASIEST mortgage transaction I have ever been involved with. They knew what they needed, managed expectations all around, kept me abreast of what was happening throughout the process. ABSOLUTELY AWESOME TRANSACTION.

Joseph B. | 10/10/2016

Sam May was great! He was very accessible to answer questions I had.

Michael B. -Monterey, CA | AUG 2016

The loan officer was very friendly and our loan was done in short period of time.

Thomas V. - El Cajon, CA | AUG 2016

About Sam

Sam's been in the mortgage business since 2002. He's owned and operated multiple mortgage companies, a real estate brokerage, and even an escrow company. He joined Guaranteed Rate in 2016 and says "the company's commitment to service, advanced technology, and extremely competitive rates and fees will provide the next level of home loan service that my clients deserve."

Sam is a self-proclaimed family man, with one "child" attending Cal State Fullerton in Orange County, CA and two others in high school. His wife also works in the industry, so you could say real estate services runs in the family. They live in Costa Mesa and when not working hard, the family enjoys hiking in Laguna Canyon and playing in the waters of Newport and Huntington Beach.

Sam's focus when managing client and partner relationships is simple; "whether it's a refinance, or purchase loan, be relentless in my pursuit to achieve for the client, be honest and direct in all my dealings, and treat each and every one like family."

Sam interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I've been in the mortgage business for over a decade. Every loan is different, and I absolutely love the opportunity to share my experience and lending knowledge for the benefit of my clients. The sense of achievement I get each time I fund a loan, knowing it's the best solution available, is invigorating to say the least.
What advice would you give new or first time home buyers?
Make sure you work with a loan officer and a realtor who truly care. Having a well prepared, professional team that is eager to share their knowledge and experience can make all the difference in finding a great property and favorable terms. Sloppy, or disinterested service providers will not only sap all the fun and excitement out of home buying, but they can cost you valuable time and cost you real money. If you're not satisfied with your provider, move on to someone who makes you more comfortable.
What part of the home loan process do customers find most difficult and how do you help them through it?
There are periods of time during the loan process where most loan officers stop communicating with their clients. Waiting is tough, especially during a time sensitive transaction. While we are very efficient and speedy, I still keep my clients informed each and every step of the process, so they know what to expect, and when to expect it. It takes a lot of the guessing and anxiety out of the process which they really appreciate.
Are you active in any fundraising organizations? What goals and/or success have you helped them achieve?
My wife and I are advocates for the Susan G Komen foundation. We attend the local events and have sponsored booths in the past. It's a great cause and a really great group of people. Check them out here;
Tell us something that makes you unique or something wacky, yet interesting about you?
I'm proud of my American ancestry. I was born in Mississippi and raised in Southern California. I like to say I was raised in CA with southern values. My family originally came to this country on the Mayflower itself! They ultimately traveled south and settled a town in Mississippi. During the civil war, they were members of "Newt's Knights" and seceded from the confederacy. It's a small, but great piece of US history many are unaware of.

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