Sheri Eckert and Josh were fantastic, helpful, professional, efficient, and knowledgeable.
Maryann W. -Austin, TX|APR 2016
Sherri Eckert was absolutely amazing. It had been 20 years since my last mortgage experience. She made sure the entire process went smoothly, and patiently addressed all of my questions and fears. If the opportunity arises I will enthusiastically recommend Sherri and Guaranteed Rate.
Wyndel H. -Austin, TX | APR 2016
I re-financed my house last week. Their rate and closing cost were reasonable and customer service was excellent. I worked closely with Sherri Eckert. Her performance was superb. She is very efficient. She would respond to my e-mails and phone calls promptly. On the day of my loan closing she was on vacation. But she called me to answer my questions before closing. After the closing she called me again to check if closing went well.
Vinay C. - 11/10/14
There are not enough words to express our gratitude to Sherri Eckert. We contacted her back in October and just closed on our brand new home last Friday. From the very beginning we figured loan approval would be a long shot considering we’re self-employed. With Sherri’s guidance we accomplished more than we thought possible. We hit a few road bumps the last couple weeks where I was literally ready to go in postal mode but Sherri never got discouraged or lost hope. To say we were extremely...
Sherry K. - 3/12/14
Sherri kept me updated on everything & was quick to contact me with any concerns. She was extremely patient working around my hectic work obligations. Even though my insurance company couldnt get it in gear, Sherri & the team made sure I was still able to close on time. A special thank you to them for their work after hours. I am a stickler for good customer service & am candid with my comments. A HUGE thank you to the GR team for being so professional & saving me some money along the way!
Kimberly O. - 12/1/15
We had a great experience with Guaranteed Rate and really appreciated all the work that Sherri did throughout this process. Sherri was always willing to answer any questions we had and we could rely on her to keep us informed of what was going on throughout the process.
Erik G. - 11/18/15
If you have any doubts about calling Sherri don’t – this gal is the real deal! I am writing this review from my new home office and I have no one to thank more than Sherri. She was extremely knowledgeable, patient, and very helpful!
Eric S. - 5/12/14
I have purchased many homes in the past and have never had such a personal experience as I have had with Sherri. She took the time to understand my situation and worked out the best loan for me. Her colleagues were very professional and did not waste any time in getting everything done. They got me the loan in half the time everyone else told me it could be done. I was so happy with the way they handled the purchase of my home, that I had them also refinance my rental home. I would recommend...
Daniel L. - 11/20/14
Thank you thank you thank you!! We know you guys had to work hard for us! We really appreciate all you did to help our family get a home!!!! We know that we would not be moving into a beautiful home without you! Thank you for recommending Rachel! She is wonderful! Wow! I can't believe this is all done and we have keys!! Thank you Sherri!
Amanda C. - 6/16/15