GuaranteedRate - Mortgage Company
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Steven Austin

Vice President of Mortgage Lending
1408 N. Westshore Blvd, Suite 450, Tampa, FL 33607
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NMLS: 189806
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TestimonialsCustomer testimonials Read more

You guys made it very easy and you moved very quickly. Steve Austin responded to my emails very quickly and I appreciate that so much. Great communication! Thanks so much!

Rick & Lisa M. - March | 2018

Steve was very personable and easy to work with it. We truly appreciate all of his help and patience with us.

Jessica P. - February | 2018

Everyone I interacted with was very competent and highly responsive. We had a difficult closing and they made it work. A+

Brian R. | 02/16/2018

Steve, Wes, Marcy and the whole team at Guaranteed Rate were a pleasure to work with and I would highly recommend them! They go above and beyond for their clients to make sure the process is smooth. They are a friendly, courteous and very hard working team. This was a great experience and I would work with them again for sure!

Daniel T. - Funded 11/17/2017

Steve Austin was great to work with during the start, middle, and the end of the process. He helped put me at ease on several occasions. He's a great asset to your team!

Frank B. | October 2017

I was very satisfied with the team I had.

Diana M. - Funded 10/4/17

Steve Austin, made the process extremely easy, and was prompt with any questions we had along the way. At times buying a home is very stressful and Steve and team took the mortgage stress out of the equation so we could focus on finding a purchasing our families forever home.

Michael G. | August 2017

I can’t express how easy it was working with you vs. prior experiences I have had, and hope recommend you to anyone I run across in the future.

Michael G. | August 2017

I wanted to thank all of you for everything you did to help get the house in Hudson Beach we can't wait to get down and enjoy that beautiful Florida weather. Thanks again to all of you

Jeff S. | 07/03/2017

Steven Austin was great!

James H. - June | 2017

Big thank you for Steven,Marcy,Weston,Ian,Baillee, I'M recommend this team for all my friends who is looking to by property, Thank you again and god bless you all.

Fahrudin K. | 05/25/2017

Special thanks to Steven Austin. He was professional, personable, and efficient.

Michele F. | 05/09/2017

Thank you very much again for your help on Nob Oak and Nassau. Please thank your team for all their hard work and let them know that is very much appreciated. Looking forward to the next closing!

Beatriz L. | 04/29/2017

It was fabulous to work with Guaranteed Rate! I couldn't be any happier with the results! Thank you!!

Stephanie L. - April | 2017

Even though there were some hiccups along the way Steve Austin got on the ball for everything and did his best to make us close on the day he promised.

Eric S. | 03/15/2017

The loan process was simple and easy. We liked the convenience of the online application. Getting pre-approved for a loan made our homebuying a lot easier. Our loan officer was very professional and always available to answer our questions and guide us every step of the way.

David B. - February | 2017

Thank you so much for making the whole process so smooth. You and your team have been so knowledgeable and easy to work with. We greatly appreciate your help.

David & Elizabeth B. || 1/26/17

The best people and company.

Vesna B. || 1/17/2017

Every one that I worked with was very nice and knowledgeable. I would absolutely use them again.

Priscilla R. || January 2017

Steve and his team worked very hard for me and my family and thank them so very much.

Ronnie W. - 10/31/16

Steve Austin did a wonderful job of guiding me through the financing process. It was stressful at times, but he and his team delivered.

Sean M. - 10/25/16

Thank you for helping to successfully close the property our Buyer. Your dedication and persistence was a key to closing this property. We really appreciate all your hard work and cooperation in helping this transaction close in a timely manner. We enjoyed working with your office and we look forward to doing business with you in the future.

The Pepin Realty - 8/3/16

I want to thank you & your staff for the hard & stressful work you put into getting the home to closing. You all did a Great job. Looking Forward To Working With You Again.

Karin V. - 7/13/16

I will use Guaranteed Rate only and only if Steven is on board!

Efrain N. - 6/20/16

The staff was fantastic and very helpful and professional.

Amanda M. - 4/15/16

Steve Austin was our loan officer and he made the process so seamless. He and everyone else in his office were very professional and quick to respond to us with any questions we had. He made sure we were comfortable and understood every step of the process. He even came to our closing and walked us through the documents. We closed on a home in 30 days because of their hard work and dedication to the process. You couldn't choose a better group than this! They really have your best interest at...

Megan P - Tampa, FL | Feb. 2016

Steven Austin was our loan officer and he made the process so seamless. He and everyone else in his office were very professional and quick to respond to us with any questions we had. He made sure we were comfortable and understood every step of the process. He even came to our closing and walked us through the documents. We closed on a home in 30 days because of their hard work and dedication to the process. You couldn't choose a better group than this! They really have your best interest at...

Megan P. 2-19-16

Thanks again for all your help. You and your staff are the best and I wish you and your family a very blessed Christmas and a healthy, blessing-filled 2016. Take care.

Sandra P. 12-23-15

Thank you so much for everything you did for Mr. Salmons! He is so happy and excited to own a home. Makes my job worthwhile to see a happy buyer and we couldn't have done it without you.

Linda W - Realtor

Thank you all so much for getting this done for me when Quicken couldn't. I really do appreciate everything.

Daniel S

Steve is a delight to work with. He has made our life easier with all of this. Thank you for being there for us!

Connie E

Wish all lenders were as prepared as you were!

Barbara G - Senior Escrow Officer ReMax

Steve Austin was very professional and friendly and made our loan process very easy!

Eyme S. – Brooksville, FL | AUG 2015

Steve was excellent.

Alex S.– Tampa, FL | June 2015

Steven was outstanding, always available and willing to go the extra mile.

Manuel G. – Tampa, FL | Nov. 2014

Thank you so much for what you did for us helping us get into our home. This home is our last rodeo and critical to having in our winter years. We thank God you were there for us and even when I doubted you a bit you were awesome. God bless you and thank you so much!

Bob & Lynn F.

I want to extend my sincere appreciation to you for a job Well Done! I work with some very good lenders, but none of them has ever been able to complete a loan in 10 days. Thank you for your patience and persistence in finding a work around to the flood insurance issue. This loan was my first experience with you, but it will definitely not be my last. I'm looking forward to working with you again and again… Thanks!

Valerie K

I was working on a short sale with some buyers; it finally got approved but the lender only gave us until the following Friday to get it done or they would close the file. My buyer sent all the loan paperwork to Steve by 9AM the next morning and by Friday of the next week, we had "clear to close"…even with the need for Mortgage Insurance approval. Steve pulled off a miracle that ultimately saved the deal for my buyers, and helped the sellers avoid a foreclosure. And as bonus, not only were...

Charles Valence PA, Realtor, REMAX

Florida has a very competitive market, with sellers looking for buyers that can close quickly and on schedule. I specialize on getting distressed properties. When a buyer needs financing an experienced lender willing to take the challenge and the commitment it takes makes all the difference. There are tight deadlines, high penalties and unexpected challenges that Steve Austin has been able to tackle. I network with REO and short sale agents that need the confidence of knowing that once they...

Beatriz Lettiero, Realtor: Keller Williams REALTY

About Steven

I began my career in the banking industry after receiving a bachelor's degree from University of South Florida in 2001. I am fluent in all types of financing from construction to perm through government funding. I work with clients from all over the world migrating to Florida for career, school and a new outlook on life.

My goal is always the same provide useful and reliable information so the customer can make an informed decision before entering into a real estate transaction. I believe in 100% customer satisfaction and getting prospective clients into their dream home.

I am a Florida native and have lived in the Tampa bay area for over 32 years. I spend every free moment with my wife and two boys, Maxwell and Jack. We are involved in our community, local church, YMCA and Palma Ceia little league.

Steven interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
10 plus years in banking/mortgage. College Prepared me for financing and the passion I have for the industry.
Who is your typical customer and what questions do they typically have?
Typical customer is a first time homebuyer. Most important, shop around for rates and costs and make sure you are working with the right professional.
What advice would you give new or first time home buyers?
First time home buyer should shop for the best rate, work with experienced, knowledgeable loan officers, have an understanding of the budget they need to work with and purchase in the surrounding area they want to live in.
What part of the home loan process do customers find most difficult and how do you help them through it?
Gathering the necessary documents for the loan process and choosing the product.
What are the top 3 misconceptions people have about the home loan process?
Three Misconceptions are 1. 20% down payment - GR provides as low as 3% down. 2. It's a long drawn out process - with GR we provide an easy no hassle process with closings in under 25 days. 3. The buyers bank in which they have checking/savings supply the best rates (huge misconceptions).
What provides you with the most satisfaction in your job as a Loan Officer?
I get the most satisfaction seeing the first time home buyers get their keys at closing.

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