Steve Smith

Vice President of Mortgage Lending
3940 North Ravenswood, Chicago, IL 60613
Contact Steve
NMLS: 217419
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Outstanding Job! The team worked through issues diligently and took a personal interest in our family - well done.

Mark D.- Glen Ellyn,IL | MAY 2016

Both Steve Smith and Annette Price were fantastic. They communicated regularly with me with clarity and transparency at all times. Regardless of any small delays or bumps during the process, I felt they were always 100% honest and doing whatever they could to help me out. I have gone through many finances over the years with various homes and properties, and these were two of the most reliable and customer-oriented people I have ever dealt with in this industry.

Joseph I - Lemont, IL | Feb. 2016

Steve did an amazing job. I am a first time home buyer so this was something very new for me but Steve answered all my questions. He made sure to explain in a way l would understand. He made this process much easier for means.

Kelli K. – Aurora, IL | Mar. 2015

Steve Smith was great to work with. He answered all our questions and seemed like a stand up guy.

Kevin M. -- Chicago, IL, 2/17/2014

Steve Smith is the best. I would recommend him and his team to anyone looking to buy or refinance. He was always available to me, even on short notice. This could not have been any easier. We always felt that we knew where the process stood, every step of the way.

Gregory W. -- Oak Park, IL 1/22/2014

Steve Smith and his team are the best. They handled our loan in approximately one month (application to closing), even though the holidays fell in the same period. I would recommend Steve and his team to anyone. He was always available to me, even on short notice - from the time we were considering making an offer through the day of closing. I always received an immediate reply, even if something needed to be researched further. We always felt that we knew where the process stood, every step...

Gregory E. - January, 2014

"Steve Smith is an outstanding loan officer, incredible communicator, very professional, and motivated. With the team's frequent communication and the online setup, the application process couldn't have been easier. Everything went incredibly smooth and the title company performed our closing in home. Can't beat that! Thanks Steve!"

Brent S. -- Chicago, IL. -- 8/ 2013

Steve Smith was great to deal with. Always responded to voicemails and emails with any questions. Only had one small bump with a gift letter but otherwise I would strongly recommend him and Guaranteed Rate.

Amy C. - Aug 2013

Steve Smith is outstanding. Incredible communication, very professional, and motivated. I have already provided a friend with Steve Smith's business card!

Brent S. - August 2013

Thanks again you two - it's a gift to be able to do good business with dear friends. -Eric B

Eric B.

Thank you for overseeing the buyer’s loan for Megan Court. Your efforts helped to make our transaction a success. Your professionalism and punctuality has been admirable. It is gratifying to work with someone who is so dedicated to doing a good job in a timely manner. I am looking forward to our next opportunity to work together.

Kim L. - Realtor- 3/2013

Steve Smith and his staff are highly competent, knowledgeable, and a pleasure to work with.

Matthew L

Excellent service and great at keeping me updated throughout the process. They really kept the process moving and updated me on its status.

Robert L

Hey check out the awesome review from John about Steve! “Steve Smith is the most honest, reliable money guy I have ever met. I referred him to everyone I know already! Everyone has also boosted their excitement!”

John K. -- Oakbrook Terrace, IL --12/2012

Hey check out the great review from Anthony about Steve! “Steve Smith is awesome! The dedication Steve and his team showed my family and I was amazing! Thanks again Steve!”

Anthony W. -- Minooka, IL -- 12/2012

Hey check out the amazing review from Gregory about Steve! “This has got to be the most customer friendly experience I ever encountered! Steve was quick, organized and accommodating. I cannot imagine working with anyone better!”

Gregory W. -- Oak Park, IL --12/2012

Steve,saved the day on a refi & new mortgage in CA.Steve took charge & was in constant communication.On the mortgage in CA,he was a TEAM leader,keeping everyone in both Chicago & in CA on task.Steve went above & beyond,when he had to step in & help the buyers lender over many hurdles.This was done gratis,which speaks volumes for what he can do as a knowledgeable professional & in doing the "right thing”.Out of all the moves & lenders I have worked with over the years,Steve is THE BEST,bar none....

Bill N

Steve recently re-financed my condo and got it done in record time! Highly recommend him!

Monika M

I had a great experience working with Steve Smith and his office. Even during this busy time in the mortgage industry, I was able to get through the loan process in record time and got a very competitive rate. I would recommend Steve to anyone looking to secure a loan or refinance.

Laura R


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Steve interview Q&A

Who is your typical customer and what questions do they typically have?
Every loan and every borrower are different in today's lending environment. As a result I personally handle all aspects of choosing the right loan program to fit the needs of the borrower. This includes but is not limited to purchase loans, no-cost refinances, Jumbo fixed and ARM products, HARP, FHA, VA 100% financing, non-warrantable and first-in condos, and home equity lines.
How has the mortgage industry changed since you started, and what would you expect in the future?
In the last 4 years we have seen countless changes in loan products, and underwriting policies. The amount of change was difficult for many loan officers and originators to understand and keep up with. This resulted in \"painful\" loan processing and turned off many borrowers and buyers. It also created many rumors about lending that are incorrect. The FACT is the largest changes are over, and the process can be PAINLESS if you use the right lender. At Guaranteed Rate we are lending at a record pace for the company, and keeping our borrowers satisfied. I was the recipient of the Chicago Magazine Five Star Mortgage Professional award for superior service as a result of the level of customer satisfaction reported by random survey.
What can borrowers do to insure a smooth mortgage underwriting process?
The #1 rule to making the lending process smooth for a borrower is organization. The more organized the borrower can be with initial loan documents, and subsequent conditional documents, the easier the underwriting process becomes. Nothing should be a surprise request from an underwriter these days, so we do our best to request ALL the required loan documents up front. This can be a long list depending on the borrower, but the initial collection of required documentation can also be the difference between a loan closing in 2 weeks, or in 2 months.
Summary of where you grew up: family, affiliations, college, high school, etc.
I was born in Grand Rapids, MI and grew up for a short time in Rochester Hills, MI a suburb of Detroit. Most of my childhood was spent in St. Charles IL where my mother was in real estate for 25 years. I attended DePaul University and graduated from Northern Illinois University. These days I can be found anywhere between our corporate office and any of the other 9 states I am licensed in including Wisconsin, Indiana, Michigan, Iowa, Colorado, Nebraska, California, Georgia, and North Carolina. Of course, I am always available on my cell phone. Call me!!!
Tell us something that makes you unique or something wacky, yet interesting about you?
Most people don\'t know that I am a musician in town and can be seen playing trumpet, guitar, and singing with Tributosaurus. That is the tip of the iceberg when it comes to outside interests, which also include golf, musky fishing, waterskiing, and of course COOKING! I live close to our corporate office, and one of my favorite summer traditions is to grill out on Friday\'s for lunch with my outstanding processing team.

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