TestimonialsCustomer testimonials Back to profile
Susan Keen and her team were wonderful! She was very responsive to all questions (and I had a lot). She took her time when explaining, and I felt she had my best interests in mind with all dealings. Thank you so much! She made a stressful time much better.
Holly V. | October 2018
Susan Keene is fantastic! Love her! Thank you for all of your help, Susan!
Justin S. | November 2018
Susan made the process simple and smooth. We appreciated how it was easy to contact and get responses back.
Matthew J. | September 2018
Susan Keene and Angela Nguyen did a fine job keeping the process moving and keeping me informed. The online portal greatly simplified the accumulation and submission of data needed.
Frank H. | September 2018
Susan Keene went above and beyond for us, and made us feel like we mattered, rather than just being a number to the company. The customer service was impeccable and the closing was incredibly smooth. We will definitely use them again in the future.
Joel R. | August 2018
The entire Guaranteed Rate team did a great job. I was very impressed with the consistency and quality of their communications not only with me but also with one another. The process was very thorough and the team members were both highly professional and very personable.
Joan J. | July 2018