What people are saying... What people are saying... Back to profile
The are an awesome company, great customer service and follow up. They keep you informed through the hold process
Esequiel G. - San Jose, CA | Mar 2022
Amazing flexibility and Tanya was an absolutely amazing . Ready to pivot, offer options and find the best deal.
Niket S. - Santa Clara, CA | Mar 2022
Tanya Click was excellent -- she answered all of my questions and always replied quickly. Even when there were occasional hiccups, she kept me informed and I felt like she always had my best interest in mind.
Brittany H. - Merced, CA | Sep 2021
Tanya Clink did an incredible job closed escrow early.
Janet W. - Lakewood, CA | Jul 2021
Tanya and her team are awesome.
Yvonne P. - Manteca, CA | Jun 2021
They were able to answer all of our questions and help us to refinance our loan.
Jose G. - Milpitas, CA | May 2021
Working with Tanya and the process and communication overall has been so transparent and easy it has really impressed my husband and I. I felt supported throughout!
Julianne B. - San Jose, CA | Apr 2021
Process was easy and my loan officer was excellent
Michael H. | Mar 2021
efficient and knowledgeable staff. easy online process.
Claudia M. - Los Altos, CA | Apr 2021
fast responds, responsibility and transparency during the process.
Erez A. | Mar 2021
Overall good experience. I have everything I didn''t understand explained and communications were prompt
Guy Y. | Mar 2021
Very easy and quick, every one I worked with was knowledgeable
Katherine R. | Mar 2021
Tanya did fantastic job, help us to find the right rate. Met and exceeded all expectations and commitments.
Roman W. | Mar 2021
Very professional, and walk us through in every step of the way. Understood our needs and designed the loan accordingly. Tanya is the best.
Samuel N. | Feb 2021
It’s amazing service and such a pleasure to work with. We have enjoyed the process. Tanya is very thorough.
Jeremiah P. | Feb 2021
great communication from loan officer. She (Tanya) answered all our questions and was always available to us.
Thomas Z. | Aug 2020
Excellent customer service
David E. | Feb 2021
Very seamless, quick responses, easy to work with.
Gregory A. | Aug 2020
Tanya was awesome! She was there every step of the way and helping us get the best rate for our home!
Julie S. | Aug 2020
Good service, timely followup, good personal connection.
Scott F. | Oct 2020
The process was easy and very user friendly
Ana E. | Aug 2020
I had no complaints and Tanya was very efficient , friendly and knowledgeable
Derek A. | Oct 2020
Tanya and everyone were AMAZING! So helpful and patient, extremely knowledgeable.
Julia M. | Nov 2020
Great support from Tanya Click and her team.
Ronen J. | Apr 2020
Tanya was hands on and opened up the dialog to walk me through each and every step if I needed any explanation. She was GOLD for me to have as my loan officer
Jose A. | March 2019
Tanya Click was great throughout the whole process. Whoever is in charge should give her a substantial raise immediately.
Aldine W. | August 2018
Tanya Click was professional, knowledgeable, and very helpful all during my home purchase. She provided great service and information as she helped me secure my loan for the home. Thanks!!!
Richard C. | May 2018
The whole process was simple and painless. Thank you so very much.
Greg S. - May | 2018
Tanya Click is awesome. She goes beyond her work scope. She makes sure you understand and are comfortable with all decisions. She literally holds your hand through the whole process. She's always available and answers her cell phone. She gives 110 % to her clients. I highly recommend Tanya.
Yvonne P. | 06/06/2017
Tanya Click is the best loan officer/broker there is......period. A complete professional in every way. I believe her work ethic has rubbed off on those that assisted us like Rosa, Judit, and Kalie. A great team. Thank you GR team.
William R.
Great news Tanya another job well done and another repeat happy customer.
Bill R.
In the 8 yrs we've worked Tanya Click! She has helped my husband and I securing our current home loan fast and easy -in a matter of weeks. Even though she's in CA & we're in DC, it's been flawless working with her and closing the properties in a most timely manner. She's always professional and in prompt correspondence by email, text and phone calls. As we keep coming back to her, her good work keep us coming back. Whether you are a first time home buyer & need more guidance and real honest advice of what your options are, or refinancing and are experienced, we wholly recommend Tanya!
Sarann N. – Washington, DC | Feb. 2015
Tanya was incredibly helpful throughout the entire loan process. In fact, when my offer was accepted I was working with a different loan servicer who then changed the terms of the loan package. I shopped around and went with Tanya. She walked me through every imaginable loan package and we carefully weighed the pros and cons of each together. She is very knowledgeable and extremely helpful. Most importantly, she followed through on all the promises she made. Months after the purchase of my home I am still able to e-mail Tanya with questions about my mortgage and she gets back to me right away.
Sam C.
Refinancing with Tanya was a great experience all around. She was able to provide a rate competitive with the best rates I was finding elsewhere, and completed the transaction quickly and with an absolute minimum of fuss. In particular, I appreciated that there was very little paperwork - everything was handled electronically but in a way that made me feel safe. Also, I have to commend her for going one step beyond in providing us with the various statements to e-sign (you know the ones: those pesky "This deposit on *some* date was from *this* source for *that* reason"). Strongly recommended.
Evan and Marilyn G.
Tanya has helped my husband & I constantly securing our loan fast & easy ! Even though she is in CA and we're in DC, it's been flawless working with her and closing in a most timely manner. She's always professional & in prompt correspondence by email, text & phone calls. Tanya and her team work closely with us to make sure we've submitted all the necessary documents. As we keep coming back to her, her good work keep us coming back. If you are a first time home buyer/need more guidance & real honest advice of what your options are, or refinancing and are experienced, we wholly recommend Tanya!
Sarann – Washington, DC, FL | Dec. 2014
I would definitely recommend Tanya, as well as personally use her again. She was polite, prompt, courteous, and truthful throughout the entire process. She was knowledgeable and she also returned every phone call. No doubt-i cant say anything bad about Tanya or Guaranteed Rate.
Zillow - 2/12/2015
Tonya helped numerous solar clients of mine refinance their homes to lower the mtg rate and buy their solar systems out right, taking advantage of the tax credits available. Working with her to help my clients achieve their goals was one of the best things I could do for my business and my clients.
Lorraine C. – Mountain View, CA | Jan. 2015
Process was the easiest refi yet, and rates were competitive with the lowest I was able to find.
Evan G.
Tanya helped us with a mortgage, She was totally on it, We had a very short timeline to close the loan, and she managed to get it done. Very professional,knowledgeable, and friendly, I will definitely give her repeat business.
Jared N. – San Francisco, CA | Jan. 2015
The most dependable, hardest working, honest and professional loan broker I have ever had the pleasure to meet and work with! I have purchased 6 homes and refinanced numerous times and finally found Tanya. I will NEVER call anyone else again. A consummate professional. Tanya is friendly, approachable and very knowledgeable as well. She is willing to work with you, is flexible and will tell you like it is. Thank you Tanya for making my mortgage and home buying experience as comfortable as possible and ultimately for making it happen! The Best!
Elyse J. – San Jose, CA | Jan. 2015
Tanya made the whole process seem easy. There were no hitches at all!
Annette B.
Tanya was exceptional with staying in contact with me and communicating with me directly every step of the way!
Elyse J.
Tanya Click worked extremely hard to get our loan approved and she was available for us whenever we had questions. Tanya was very professional but friendly which made a stressful process a lot a easier on us.
Ruwan R.
Tanya was great! She kept constantly updated us throughout the process!
Cyndi A. -- 8/28/2014
Tanya did a great job, we have worked with her a few times before as well. I am a real estate broker so I understand the business and I would give you guys a 10, which is something I wouldn't normally do. Everything was taken care of very quickly and easily.
Steven L., 8/20/14
Our loan officer, Tanya Novo, was able to provide updated information on an as needed basis even down to the day of funding. That communication was invaluable for planning purposes. Getting a mortgage loan is not "easy" and the extensive documents needed this year even more than our refinance one year ago were significant. Nontheless, Tanya Novo made it as smooth as could be. My dad assisted us with the transaction and he has been through scores of closings with many lenders. I've always believed that the loan officer is the face of the lender. Tanya is world class and tops.
Cyndi A., 8/11/14
Tanya went above and beyond expectations! She was such a professional and I don't think we could have done this without her help!
Steven Larson
Tanya Novo was excellent. Professional,pro-active, kept me informed every step of the way. I have and will continue to recommend her! I felt very comfortable with each step because Tanya explained everything clearly and why it was necessary/important. She is a wonderful person, and did the most amazing, thorough and re-assuring job throughout.
Annette G. -- Los Gatos, CA 4/7/2014
Tanya Novo was great. She made everything so easy and was so personable. I feel like I have a new friend and I've never met her.
Denise S.
I just want to say that Tanya Novo was a pleasure to work with and kept me informed on the escrow as well as stress free and an unbelievable fast close. I don't hesitate to use or recommend her services!! Thanks again Tanya!
Madeline Chiavetta
Tanya Novo was excellent. Professional,pro-active, kept me informed every step of the way. I have and will continue to recommend her! I felt very comfortable with each step because Tanya explained everything clearly and why it was necessary/important. She is a wonderful person, and did the most amazing, thorough and re-assuring job throughout.
Annette G.