How long have you been in the mortgage business and what inspired you to get into it?
As a first time home buyer back in the 1980s, the experience of buying a home taught me how tough it was to be a customer in the mortgage process. Out of that adversity grew the opportunity to provide compassion and service for people seeking home financing.
How has the mortgage industry changed since you started, and what would you expect in the future?
What's old is new again is the best way to describe the evolution. Before digital technology, originating a loan required knowing and fully understanding the guidelines. In today's Digital Environment, access to information has become easier, yet many within the mortgage industry utilize 'dumb luck' as the cornerstone of their business model. Despite significant technological advances, rock solid knowledge, combined with technology is going to shape success for originators and clients served.
What part of the home loan process do customers find most difficult and how do you help them through it?
Documentation requirements necessary to receive a loan approval. Providing a detailed explanation as to the 'Why this is needed?', empowers a greater understanding.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping people achieve successful, yet sustainable homeownership.
Tell us something that makes you unique or something wacky, yet interesting about you?
My wife Jocelyn is not only my best friend, but also business partner. Combined we share over a half century of mortgage lending experience.