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Terry Williams

Vice President of Mortgage Lending
15808 West Dodge Rd, Suites 200B & 200C, Omaha, NE 68118
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NMLS: 658551
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Our loan officer Terry Williams has worked with us for 8+ months from the time we began building a new home to the closing of a loan for that home. He was most helpful with the process from the very beginning to the end especially with follow up to ensure everything was carried through as needed for us to obtain a loan. We could not have expected more and were very pleased.

Mardy T. - 09/02/2016

Thank you for your help, assistance, and services; I feel that I have gotten the best of the best. Your guidance through this whole transaction built my understanding and made the process much easier, I would highly recommend your services to anyone in need of loan and financial help. Again thank you very much for all that you have done!

Mardy T. - 09/01/2016

Terry was easy to work with and made it easy. He did everything for me. I will for sure use him again!

Paul G. - 6/30/2016

Terry Williams and his team at Guaranteed Rate made the process of obtaining a loan extremely easy. Also, I compared Guaranteed Rate against six other financial institutions and Terry Williams was hands down the best choice. Telling all my prospective home buying friends to contact Terry Williams and make home buying process less stressful.

Jared P. - 6/30/16

Terry did a great job, along with his team in bringing this altogether for us!

Scott W. - 6/29/16

Terry was knowledgeable and easy to work with. Highly recommend!

Noah B. – 6/21/2016

Terry was absolutely wonderful to work with!!! He answered every question I had and made my wife and I feel very comfortable since we are first time home buyers. I will recommend everybody I know to him and in the future when we buy again I will only have to make one call!

Jordan A. – 3/18/2016

Gone are the days of a mortgage being a pain in the butt. Terry and Guaranteed Rate were fast, efficient, transparent and friendly. I couldn't be happier.

Victoria G - Omaha, NE | Feb. 2016

Terry Williams went above and beyond in customer service! Terry was very prompt in responding to us, often times taking phone calls late at night to discuss next steps in the mortgage process. During the entire mortgage process my wife and I had one rule: we didn't want to move twice. With three small kids and a new job we knew it would be extremely difficult to move multiple times. We were able to sell our current home more quickly than expected and we needed to get into the new home as soon...

Joseph W. - Papillion, NE | Jan. 2016

Super fast loan close! Terry is great to work with and the process was smooth from start to finish!

Michael M. – 2/29/2016

Gone are the days of a mortgage being a pain in the butt. Terry and Guaranteed Rate were fast, efficient, transparent and friendly. I couldn't be happier.

Victoria G. – 2/5/2016

Terry went above and beyond in customer service! He was very prompt in responding to us, often times taking phone calls late at night to discuss next steps in the mortgage process. During the entire mortgage process my wife and I had one rule: we didn't want to move twice. We were able to sell our current home more quickly than expected and we needed to get into the new home as soon as possible. Terry knew it was critical for our family and he completely delivered! We were able to move into the...

Joseph W. – 1/15/2016

Terry Williams and the Guaranteed Rate team were outstanding during this process and worked very hard on my behalf to make sure all the I's were dotted and the T's were crossed. The professionalism of this Guaranteed Rate team is unmatched compared to other mortgage companies I've done business with.

Michael M. – 1/7/2016

The level of customer service provided is very impressive and I had a great experience. This is the 2nd time I've used Terry Williams for a home loan and he still gives his customers a level of service that is hard to beat. When I work with Terry, I immediately feel like I can trust him for all guidance and knowledge he delivers. He goes above and beyond expectations and is willing to go the extra mile without even realizing that that is what he's doing. Each and every time. Thanks Terry for...

Elizabeth G. – 12/22/2015

Check out this awesome BBB review for Terry Williams! Guaranteed rates Terry Williams made the loan process so easy. We gathered documents and submitted them online. We signed all the preliminary docs online so all we needed to do was wait for closing.

Sheila P. – Papillion, NE | OCT 2015

Terry was great to work with and answered all questions that we had.

Jacob M. – 9/28/2015

Terry Williams did a fantastic job!

Joshua S. – 9/17/2015

Terry and the entire office were wonderful and very helpful. The whole experience was just easy and not overwhelming as these things can sometimes be. Thanks to all of them for helping me meet my needs.

Lisa D., June 2015

Terry Williams was our loan officer and was the one person through our entire home buying experience I knew I could count on. Terry made the experience of purchasing a home incredible, and I have already highly recommended him to people I know who are looking for mortgages.

Derek J., April 2015

Terry interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
14 years. I got started in the mortgage industry with the desire to help people achieve their dream of home ownership. I graduated college with an accounting degree so helping people understand the financial aspect of the home ownership puzzle is one of my strengths. Also helping my clients incorporate their home into their short & long term financial goals including monthly cash flow has always been one of my greatest accomplishments.
Who is your typical customer and what questions do they typically have?
My typical customer is looking for advice to understand the home ownership process. I call myself The Mortgage Doctor so I consistently use the Doctor analogy when I first meet a new client or talk with a repeat client. It is critical to review a clients credit, income and asset health chart to evaluate the clients options and recommend a mortgage prescription.

Initially clients ask questions such as interest rate, monthly payment, loan amount but by focusing on a clients short & long term goals and how owning a home can help achieve their goals, clients questions typically change to more financial related topics including equity, cash flow and financial planning.
What specific steps do you use to help your customers find the best home loan for them?
I consistently use The Mortgage Doctor analogy and explain how physical health is identically comparable to credit, income and asset health. In order for me to work efficiently and accurately with a client I need to review a clients credit report. The credit report is identical to a set of medical x-rays and can accurately help portray a client’s true health.
How long have you been in the mortgage business? What awards have you won?
14 years, In October 2001, I was recognized as “Rookie Superstar” by Mortgage Originator Magazine.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
Pros – fixed rate for life of loan, principal & interest does not change. Provides most clients peace of mind their rate will not change.

Cons – depending on the clients short & long term financial goals including monthly cash flow needs, the fixed rate program may not give them any flexibility in payment or opportunity to manipulate their financial outcome.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
Client with 682 credit score, BK 7 - 4 years prior wanting to rate / term refinance on a condo with 95% Loan to Value. The existing mortgage was held by local bank on a 5 year ARM and only 1 year remaining before the rate would adjust. During the condo review, the condo association did not allocate 10% maintenance reserves on their annual budget so 95% financing was no longer an option. In order to reduce the existing mortgage balance to the 90% LTV threshold to avoid a complete Condo review, we negotiated with the existing local bank to create an unsecured personal note for 5% of the mortgage balance and leave the remaining 90% LTV balance. Once this structure was put in place, we were able to finalize the loan approval with client able to qualify Debt Ratio including both mortgage balance and unsecured note.
What advice would you give new or first time home buyers?
Set goals both personally and financially. A new home is typically the largest liability any person will incur so structuring the home ownership to help achieve your short & long term financial goals is critical.
Tell us about a mortgage product that consumers may not be aware of?
USDA 100% Financing Rural Development Loans – an awesome product that helps a consumer finance 100% of the purchase with great rates. USDA has property & income eligibility requirements so it is not the right program for everyone.
How has the mortgage industry changed since you started, and what would you expect in the future?
Regulations, as expected the 2008 mortgage crisis has increased government oversight and regulations. A majority of these changes have been beneficial to protect the consumer. Technology is the biggest change that I see impacting consumers in the future. E-signing initial loan documents and the ability to upload required documents to a secure website such as Transfersafe is changing the way that consumers and mortgage loan originators interact.
What part of the home loan process do customers find most difficult and how do you help them through it?
I feel consumers are surprised by the amount of paperwork required to complete a mortgage. Clients are sometimes amazed by the amount of income / asset documentation required and the amount of loan disclosures that lenders are required to keep a consumer informed about the mortgage transaction. I try to educate the client upfront that a client needs to have patience with the mortgage process. The mortgage process is a complicated process but they need to ask questions anytime they encounter something they don’t completely understand.
What are the top 3 misconceptions people have about the home loan process?
1. No mortgages are the same. Clients perceive they should receive the same interest rate as their neighbor.

2. Clients are surprised by the amount of paperwork a mortgage process requires.

3. Clients are surprised by the documentation required. Explanations on deposits, fluctuations in income, addresses.
What can borrowers do to insure a smooth mortgage underwriting process?
Gather your income & asset documentation in advance. Be prepared to explain everything.
Summary of where you grew up: family, affiliations, college, high school, etc.
1. Grew up in Pierre SD, graduated from Riggs High School in 1982.

2. Attended Northern State University, Aberdeen SD graduated with BS in Accounting in 1988.

3. Married to Carol Williams, 4 children, Kane, Karissa, Brandon, Michaela
What provides you with the most satisfaction in your job as a Loan Officer?
Helping clients achieve their home ownership and financial goals.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
All types of outdoor activities, boating, hiking, bike riding, walking, golf. Traveling with Carol, seeing & experiencing new things.
Tell us something that makes you unique or something wacky, yet interesting about you?
My OCD personality helps make me a better mortgage loan originator.

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